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Santander: 123 Current Account (discontinued) reviews

Name: 123 Current Account (discontinued)
Rating: 4.2 (1241 reviews)

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4.16

Based on 1,241 reviews, last reviewed 18th Mar 2025

700% increase in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

55%

27%

Latest highest rating:

5

Whenever I have had an issue they have been quick to... Whenever I have had an issue they have been quick to resolve, make good money back on the of the rewards Reviewed on: 18th March 2025

Latest lowest rating:

2

No longer worth it since benefits slashed No longer worth it since benefits slashed Reviewed on: 4th March 2025

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About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 Current Account (discontinued) now

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Santander 123 Current Account (discontinued) reviews (1241)

Great idea, shame about the fee

I've had this account for around two years now. The interest rate on it is great, and you get cashback if you use it to pay for your household bills- i.e. Council Tax, energy, telecoms. For anyone with some cash savings the rate beats most savings accounts. I've been pleased with the level of service too. The only drawback is the £2 a month fee, but i've found that the benefits outweigh this. I'd be happy to keep this account for a long time. Reviewed on: 10th August 2015

Easy to switch, and free money for no effort - totally worth it!

My partner and I use a joint account to handle all our big bills. That's everything from phone lines, rent, water, council tax and all other utilities you can think of. We were with another bank, but we spotted the Santander 123 account and its great cashback offers. The account offers 3% back on all communications bills (that's Sky, phone, internet et cetera), and more cashback on bills like mortgage repayments, electricity and council tax. It seemed like a no brainer, the account would give us free money! What more could we want? We were already paying out these bills so it made sense. But, we were still with our other bank and the logistics of moving all those direct debits and standing orders over to the new account seemed like too much to bear. But with the new switching service in place, it was as easy as signing a form and posting it back to them. With that, all of the switching was handled between our old bank and Santander. We didn't have to do a thing. We had no hiccups in our bills, it was perfect! Since we've had the account we've earnt nearly £20 in cashback, just in three months, and all for bills we have had for yonks. I feel annoyed that I didn't do this sooner! Reviewed on: 10th August 2015

awful experience at Nationwide

I was once banking with Nationwide and i had been with them for such a long time an every time i went to the bank to withdraw and they would constantly question me, they would always me, oh why are you withdrawing your money and what are you spending it on ?? I am like its my money and i can withdraw what i want and what i spend it on is not your business, i find nationwide so rude and arrogant and what gives them the right to ask you such stuff. They are supposed to be there to serve you not nag at you. And that is why i hate them so much and that is why i left them and went to another bank. They are so annoying and the worse bank i have had apart from Santander. And they insinuated me once when i told them i was leaving the bank and would not return to them. They did not like that and i would never ever ever ever recommend nationwide to anyone unless you truly want someone to pry in to your finances. Reviewed on: 9th August 2015

great account

not really use the account until recently. easy to transfer money and receive statements every month. cash back is nice on bills Reviewed on: 9th August 2015

excellent for a £2 fee

Decided to change to Santander from NatWest - used there switching service which was effortless and no hassle to me. My husband wages go in and my direct debits are set up so I know I receive my cashback and after taking fee up I make £8 a month near enough which is brilliant for doing nothing Reviewed on: 9th August 2015

Brilliant

Took me years to move to Santander 123 Current Account simply because I did not feel it was ethical to charge for a current account. How wrong was I not to move my current account earlier. Been with Santander 123 Current Account now for 8 months-simply fantastic to be able to earn money simply by paying your bills;which more than offset the £2 monthly fee. You also get a great rate of interest on up to £20000 at 3%. Reviewed on: 9th August 2015

Special account

Can't rave enough about this account! Helpful service and great that I get cashback on some bills too! I used to use Lloyds so the switchover to Santander was really painless and took just 7 days. I would urge anyone thinking of switching accounts to look at this account. Reviewed on: 3rd August 2015

Easy to switch and great account

I wasn't sure about switching to the 123 account as it sounded like a bit of hassle, but it is the best thing I've done. Was really easy to switch and the benefits you get with this account are really worth it Reviewed on: 17th July 2015

Outstanding product

I can't rave enough about how clever the 123 current account is. There is a 2 pound monthly fee, but this is more than made up for by the better savings rate on offer and cashback on household bills makes it really clever...cash back on bills is a nice feeling. Reviewed on: 10th June 2015

Outstanding

I recently switched to the 123 account and believe this to have been a great decision. Staff are friendly, and the account has lots of nice surprises, like cashback on bills! The switch was also very easy. Reviewed on: 29th May 2015

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