Write a review

Newsletter

Go to business site

Santander: 123 current account (discontinued) reviews

Name: 123 current account (discontinued)
Rating: 4.10 (1277 reviews)

View other Santander products

4.10

Based on 1,277 reviews, last reviewed 1st Jul 2026

56% decrease in 5 star reviews

in the past 90 days

50% decrease in 1 star reviews

in the past 90 days

54%

27%

Latest highest rating:

5

Everything Brilliant Interest on my account, cash back on utilities, only £500 a month needs to go in the account. There’s always somebody available on line, in branch or ... Read more Reviewed on: 18th June 2026

Latest lowest rating:

1

Complaint procedure Terrible experience trying to get them to resolve a complaint about a failure of theit system. They have restricted my bank access as a result and th... Read more Reviewed on: 1st July 2026

Read all reviews Write a review

About this product

The Santander 1|2|3 Current Account is no longer available to new customers.

Review Santander: 123 current account (discontinued) now

Help others make smarter decisions by sharing your own experience.

Write a review

Santander 123 current account (discontinued) reviews (1277)

Brilliant bank and very quick and easy to set up an account

I changed my bank account from Natwest to Santander as they offer 3% on their 123 account. It was so easy to switch and the customer service was quick and helpful. I have since moved my ISA to Santander as well as I like the ease of their online banking. Reviewed on: 31st August 2015

goreat for interest

so good to have a current account that pays interest on your credit balance. It also gives cashback on certain utility bills paid by dd Reviewed on: 31st August 2015

Great interest rate.

This is a great account, the best aspects being that you get 3% interest on a balance between £3000 - £20000 (you can open a second joint account if you have £20000+) and you get cash back on your bills. There is a £2/month account fee, but I think almost everybody will earn this back with cashback or interest. If I had to make a criticism, it would be that the website is not very intuitive, and it would be great if you could see your pending transactions on the internet banking before they've left the account. Reviewed on: 31st August 2015

good secure account

Good account with a great rate of interest. Santander are very security conscious which can sometimes be a bit annoying but good to know they are on the ball Reviewed on: 30th August 2015

A great account in a bad market

Paying 3% interest to account holders means this account is unbeatable as many other providers limit higher interest rates to just the first few thousand.With Santander this is a whooping 20k so beats the top ISA rates for most people even after tax.I hope Santander raise this level as interest rates increase and this account remains at the top of the market.Interest rates aside,the customer service is great and i have received help through the online banking messaging system rather than the need to phone or speak in branch,this is simply a great account. Reviewed on: 30th August 2015

Excellent, never had any problems

I've got their bank account and on our gas/electricity/council tax/water and comms we get about £7 cashback for our £2 payment. We have no mobile phone contracts so it could be higher still. We have quite a big house, 3 kids and have quite high gas/electric costs. I have just got the credit card to buy food on and should be better off but not much. No problems so far, online they have nice calculator to see how much you can save. Reviewed on: 30th August 2015

Very helpful

Great customer service and product. I get money back from things I would spend my. Only on anyway like bills. Reviewed on: 29th August 2015

Staying with Santander and reaping the benefits of this account is the best decision I made.

A few years ago I was ready to leave Santander and then they introduced the 123 account. For me this has been a great opportunity to get some interest and feel that the bank is actually doing something for me. With interest rates being so low on savings accounts, the 3% they offer for savings - 2.4% after tax - is well above what I would get anywhere else for my level of savings. This is paid on balances between £3,000 and £20,000. The interest on savings takes account of the 3, but what about 1 and 2? With 1, it is 1% cash back on water and council tax bills then the 2 is 2% cash back on other household Direct Debits - gas and electricity. 3% does come up again as this is for smaller bills such as phone contracts and broadband. There is a monthly fee of £2 but for most people this will be well covered by the money they are paid. You have to be able to pay £500 a month into the account and this cannot come from other Santander accounts. It may not be in the spirit of things, but it possible to transfer money in and out a few times a month. Since the account was set up there have been no problems at all. The fee comes out automatically and the payments come in. You also get a running total if you use online banking, so you know how much you made that month and how much since you joined. Reviewed on: 29th August 2015

best account ever

good interest rate on a high balance and also cashback on certain direct debits. Easy to manage in branch and online Reviewed on: 29th August 2015

Perfect to manage every aspect of it online which is exactly what I want.

I have been with Santander since they were Abbey National and that was simply because my Nan already was and she was the one with me when I opened my first bank account! Over the years, they've always had products to meet my needs and pro-actively suggested the 123 Account to me a few years back. Seamless switch from the current account I already had and I make a few pound on it every month so nothing to lose. I also love the fact that my 123 Account is linked up online to all my other accounts - savings, ISA, kids accounts. Would definitely recommend based on my experience. Reviewed on: 28th August 2015

Do you have a different Santander product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Current Account
from Punjab National Bank 3.79 from 1 reviews
Classic Account
from Bank of Scotland 3.81 from 119 reviews
Under 16s account
from Monzo 4.89 from 945 reviews

Want to see more from Santander?

Cash ISA
from Santander 4.35 from 84 reviews
Basic current account
from Santander 4.32 from 337 reviews
Choice Current Account
from Santander 4.28 from 22 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub