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Barclays: Current account reviews

Name: Current account
Rating: 4.33 (4962 reviews)

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4.33

Based on 4,962 reviews, last reviewed 20th Aug 2026

70% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

77%

14%

Latest highest rating:

5

Customer service Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Latest lowest rating:

1

Appaling service, no branches left in a 15 mile radius Appaling service, no branches left in a 15 mile radius Reviewed on: 17th April 2026

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About this product

The Barclays Bank Account can be opened as a sole account or joint account and has no monthly fee.

The Barclays Bank Account can be managed via the mobile banking app and sends instant spending notifications. You can add optional insurance packs to your account for a fee.

Barclays Bank Account reviews help you find out what it’s really like to be a customer. If you’ve used Barclays before, you can also leave a review and share your experience.

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Barclays Current account reviews (4962)

My experience with Barclays has been fairly average,...

My experience with Barclays has been fairly average, and while the current account itself works and provides the basic services I need, I wouldn’t say it is the best banking option available. One of my biggest disappointments is the savings rates, which I feel are quite poor compared with what other banks and building societies are currently offering. If I’m keeping money in a savings account, I expect to receive a competitive rate, but Barclays doesn’t always seem to offer particularly attractive returns. Customer service has also been inconsistent. On some occasions, staff have been helpful and professional, but there have also been times when getting assistance has felt frustrating and unnecessarily difficult. Responses can sometimes take longer than expected, and I feel that certain issues could be handled more efficiently. The Barclays app and online banking are generally useful and make it easy to manage everyday transactions, check balances and move money around. However, good digital banking alone doesn’t make up for poor savings rates or inconsistent customer service. Overall, I would describe my experience with Barclays as okay rather than excellent. I haven’t had a completely terrible experience, but I also don’t feel particularly impressed or loyal to the bank. I think Barclays could improve significantly by offering more competitive savings rates, providing more consistent customer service and making it easier for customers to resolve problems quickly. For someone simply looking for a basic current account, Barclays can do the job, but if you are looking for strong savings options and consistently excellent customer support, I think there are better alternatives available. Reviewed on: 20th August 2026

Customer service

Imogen and Kaye were extremely helpful when we called into the bank . Reviewed on: 9th July 2026

Great bank, offer various products,

Great bank, offer various products, Reviewed on: 27th June 2026

Both online banking and in-person banking experience...

Both online banking and in-person banking experience was good. Application process online was pretty smooth. Reviewed on: 15th June 2026

Immediately stopped a fraudulent payment.

Immediately stopped a fraudulent payment. Very helpful on the phone and cancelled my card and ensured that the fraudsters had no access to my account. Really put my mind at ease as it was a small payment that I might not have noticed otherwise. Reviewed on: 14th June 2026

It was easy to apply and the account works well

It was easy to apply and the account works well Reviewed on: 12th June 2026

Quick switch.

Quick switch. Lots of support. Great product and easy to add on savings. Reviewed on: 12th June 2026

Gorgeous

SIMPLE! EASY! FAST! SIMPLE! EASY! FAST! Reviewed on: 12th June 2026

30 yrs of loyalty

I have been with Barclays for 30 years and they have always been fair and changed with the times. Reviewed on: 11th June 2026

It's a mixed experience.

It's a mixed experience. Because, the features of the online Banking seeming backdated to me. But, they have a good customers service Reviewed on: 9th June 2026

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