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Barclays reviews

Barclays Logo
Rated Good • 4.16/5

Barclays reviews

Unverified business Last reviewed within 7 days
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  • Additional security measures to provide more protection
    Additional security measures to provide more protection
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Good based on 6,176 product reviews

Average score of 4.16/5
5 star
73%
4 star
14%
3 star
4%
2 star
2%
1 star
7%
Reviews for Barclays have trended positively over the past 90 days

Barclays is loved for its easy-to-use app that makes banking quick and secure. Friendly staff often go above and beyond to help out. Many appreciate the competitive savings rates and rewards like Blue Rewards. On the downside though, Barclays' customer service can be frustrating with long waits and unhelpful responses. Branch closures also make face-to-face banking a hassle. The app is good but could do with more features and fewer glitches.

Positive themes

  • Barclays app is easy to use, secure, and makes banking quick and straightforward.
  • Barclays customer service is friendly and helpful, often going the extra mile.
  • Barclays offers competitive savings rates and good rewards like Blue Rewards and Rainy Day Saver.

Negative themes

  • Barclays has poor customer service with long waits and unhelpful or rude staff.
  • Barclays frequently closes branches making in-person banking difficult and inconvenient.
  • Barclays app and online services have glitches and lack some features like Google Pay.
Summarised by AI
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About Barclays

Barclays is a British multinational bank that provides financial services to customers across many countries.

Barclays origins go back to 1690 through the Goldsmith banking business. Today, Barclays UK serves over 20m people across the UK.

Barclays offers a wide range of products across banking, lending, investing, business products and insurance.

Barclays at a glance

Contact details

Phone
0345 734 5345
Social media

Reviews for Barclays

Showing 11 of 6176 company reviews • Last reviewed within 7 days

Supportive

Cash Card Account • 18th June 2026

Very good people skills and very helpful

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Rated Excellent • 5.00/5
Read more product reviews

Both online banking and in-person banking experience...

Current account • 15th June 2026

Both online banking and in-person banking experience was good. Application process online was pretty smooth.

{"display":"T E","full_name":"T E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
T E
Rated Good • 4.00/5
Read more product reviews
  • 5.00/5

    Immediately stopped a fraudulent payment.

    Immediately stopped a fraudulent payment. Very helpful on the phone and cancelled my card and ensured that the fraudsters had no access to my account.... Immediately stopped a fraudulent payment. Very helpful on the phone and cancelled my card and ensured that the fraudsters had no access to my account. Really put my mind at ease as it was a small payment that I might not have noticed otherwise. Read more Read less

    {"display":"suef27","full_name":"suef27","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    suef27 14th June 2026
  • 5.00/5

    It was easy to apply and the account works well

    It was easy to apply and the account works well

    {"display":"sweetice53","full_name":"sweetice53","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Quick switch.

    Quick switch. Lots of support. Great product and easy to add on savings.

    {"display":"Paul G","full_name":"Paul G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Paul G 12th June 2026
  • 5.00/5

    Gorgeous

    SIMPLE! EASY! FAST! SIMPLE! EASY! FAST!

    {"display":"Vadim","full_name":"Vadim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Vadim 12th June 2026
  • 5.00/5

    My experience with Barclay is very good experience.

    My experience with Barclay is very good experience. They provide me lot of facilities.

    {"display":"Deepanshu D","full_name":"Deepanshu D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    I needed to transfer my isa from one company to anot...

    I needed to transfer my isa from one company to another and their team walked me through the process and sorted everything.

    {"display":"Richard H","full_name":"Richard H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Richard H 11th June 2026
  • 5.00/5

    Really pleased with our mortgage experience with Bar...

    Really pleased with our mortgage experience with Barclays. The application process was simple, communication was good, and everything was handled efficiently. A smooth and stress-free experience overall.

    {"display":"Lily","full_name":"Lily","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    30 yrs of loyalty

    I have been with Barclays for 30 years and they have always been fair and changed with the times.

    {"display":"Daniella Lucchesi","full_name":"Daniella Lucchesi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Easy to access account online but not app

    Easy to access account online but not app

    {"display":"MrFuzzy Cuzzy","full_name":"MrFuzzy Cuzzy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/577376.png"}}'s avatar

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