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Barclays reviews

Barclays Logo
Rated Good • 4.32/5

Barclays reviews

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Unverified business Last reviewed within 7 days
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  • Additional security measures to provide more protection
    Additional security measures to provide more protection
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Good based on 6,099 product reviews

Average score of 4.32/5
5 star
73%
4 star
14%
3 star
4%
2 star
2%
1 star
7%
Reviews for Barclays have trended positively over the past 90 days

Barclays is loved for its easy-to-use app that makes banking quick and secure. Friendly staff often go above and beyond to help out. Many appreciate the competitive savings rates and rewards like Blue Rewards. On the downside though, Barclays' customer service can be frustrating with long waits and unhelpful responses. Branch closures also make face-to-face banking a hassle. The app is good but could do with more features and fewer glitches.

Positive themes

  • Barclays app is easy to use, secure, and makes banking quick and straightforward.
  • Barclays customer service is friendly and helpful, often going the extra mile.
  • Barclays offers competitive savings rates and good rewards like Blue Rewards and Rainy Day Saver.

Negative themes

  • Barclays has poor customer service with long waits and unhelpful or rude staff.
  • Barclays frequently closes branches making in-person banking difficult and inconvenient.
  • Barclays app and online services have glitches and lack some features like Google Pay.
Summarised by AI
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About Barclays

Barclays is a British multinational bank that provides financial services to customers across many countries.

Barclays origins go back to 1690 through the Goldsmith banking business. Today, Barclays UK serves over 20m people across the UK.

Barclays offers a wide range of products across banking, lending, investing, business products and insurance.

Barclays at a glance

Contact details

Phone
0345 734 5345
Social media

Reviews for Barclays

Showing 11 of 6099 company reviews • Last reviewed within 7 days

I like they service .

Current account • 26th January 2026

I like they service . Accurate, fair and I happy to work with them!

{"display":"Dragomir D","full_name":"Dragomir D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

I switched to Barclays.

Current account • 26th January 2026

Used the current account switching service to start banking with Barclays.There were no problems at all and the switch went smoothly.l received £200 as an... Used the current account switching service to start banking with Barclays.There were no problems at all and the switch went smoothly.l received £200 as an incentive and Barclays keep me updated with offers statements, balances. Online and mobile system are really user friendly and always accurate within seconds. I would recommend Barclays. Read more Read less

{"display":"Pamela ","full_name":"Pamela ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Premier Account

    Premier Account - representative reached out to offer advice on available services, blue rewards benefits are good as well. Would recommend.

    {"display":"Rob","full_name":"Rob","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Rob 25th January 2026
  • 5/5

    Smooth service, easy to use.

    Smooth service, easy to use. Current account is simple, with up front information. Never had any problems with Barclays products.

    {"display":"thm1988888","full_name":"thm1988888","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    thm1988888 24th January 2026
  • 4/5

    One step closer to the housing ladder

    Very helpful team whilst I was setting up the ISA.

    {"display":"Sam Coll","full_name":"Sam Coll","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1331944.png"}}'s avatar
    Help to Buy ISA
    Sam Coll 24th January 2026
  • 5/5

    switched current account to Barclays

    I’ve just switched current account to Barclays and the benefits are very good and was so easy to switch! . The cash ISA is also... I’ve just switched current account to Barclays and the benefits are very good and was so easy to switch! . The cash ISA is also really easy to use, and has a solid interest rate. Customer service has been excellent so far. Read more Read less

    {"display":"Petra L","full_name":"Petra L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Petra L 24th January 2026
  • 4/5

    Accessibility can be tedious at times

    Accessibility can be tedious at times

    {"display":"Roberta J","full_name":"Roberta J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Roberta J 23rd January 2026
  • 3/5

    Customer view

    There are materials which are helpful but customer service isn’t

    {"display":"Abhijit","full_name":"Abhijit","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Abhijit 23rd January 2026
  • 5/5

    Good bank, good rate !

    Good bank, good rate !!! Thank you

    {"display":"Aleksejs","full_name":"Aleksejs","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Aleksejs 23rd January 2026
  • 5/5

    I love Barclays premier!

    I love Barclays premier! Excellent service

    {"display":"Michele Buchanan","full_name":"Michele Buchanan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Very good if you have premier banking .

    Very good if you have premier banking . If not then not sure . Hence why I have not given top scores . As I... Very good if you have premier banking . If not then not sure . Hence why I have not given top scores . As I recall prior to premier service was poor at best Read more Read less

    {"display":"milan thakur","full_name":"milan thakur","avatar":{"url":"\/assets\/uploads\/avatars\/users\/772318.png"}}'s avatar

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