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Barclays reviews

Barclays Logo
Rated Good • 4.15/5

Barclays reviews

Unverified business Last reviewed within 7 days
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  • Additional security measures to provide more protection
    Additional security measures to provide more protection
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Good based on 6,172 product reviews

Average score of 4.15/5
5 star
73%
4 star
14%
3 star
4%
2 star
2%
1 star
7%
Reviews for Barclays have trended positively over the past 90 days

Barclays is loved for its easy-to-use app that makes banking quick and secure. Friendly staff often go above and beyond to help out. Many appreciate the competitive savings rates and rewards like Blue Rewards. On the downside though, Barclays' customer service can be frustrating with long waits and unhelpful responses. Branch closures also make face-to-face banking a hassle. The app is good but could do with more features and fewer glitches.

Positive themes

  • Barclays app is easy to use, secure, and makes banking quick and straightforward.
  • Barclays customer service is friendly and helpful, often going the extra mile.
  • Barclays offers competitive savings rates and good rewards like Blue Rewards and Rainy Day Saver.

Negative themes

  • Barclays has poor customer service with long waits and unhelpful or rude staff.
  • Barclays frequently closes branches making in-person banking difficult and inconvenient.
  • Barclays app and online services have glitches and lack some features like Google Pay.
Summarised by AI
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About Barclays

Barclays is a British multinational bank that provides financial services to customers across many countries.

Barclays origins go back to 1690 through the Goldsmith banking business. Today, Barclays UK serves over 20m people across the UK.

Barclays offers a wide range of products across banking, lending, investing, business products and insurance.

Barclays at a glance

Contact details

Phone
0345 734 5345
Social media

Reviews for Barclays

Showing 11 of 6172 company reviews • Last reviewed within 7 days

Quick switch.

Current account • 12th June 2026

Quick switch. Lots of support. Great product and easy to add on savings.

{"display":"Paul G","full_name":"Paul G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Gorgeous

Current account • 12th June 2026

SIMPLE! EASY! FAST! SIMPLE! EASY! FAST!

{"display":"Vadim","full_name":"Vadim","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    My experience with Barclay is very good experience.

    My experience with Barclay is very good experience. They provide me lot of facilities.

    {"display":"Deepanshu D","full_name":"Deepanshu D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    I needed to transfer my isa from one company to anot...

    I needed to transfer my isa from one company to another and their team walked me through the process and sorted everything.

    {"display":"Richard H","full_name":"Richard H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Richard H 11th June 2026
  • 5.00/5

    Really pleased with our mortgage experience with Bar...

    Really pleased with our mortgage experience with Barclays. The application process was simple, communication was good, and everything was handled efficiently. A smooth and stress-free experience overall.

    {"display":"Lily","full_name":"Lily","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    30 yrs of loyalty

    I have been with Barclays for 30 years and they have always been fair and changed with the times.

    {"display":"Daniella Lucchesi","full_name":"Daniella Lucchesi","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Easy to access account online but not app

    Easy to access account online but not app

    {"display":"MrFuzzy Cuzzy","full_name":"MrFuzzy Cuzzy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/577376.png"}}'s avatar
  • 5.00/5

    Easy to use with great app.

    Easy to use with great app. Barclays is a reliable brand with great customer service. I would definitely recommend to friend and family.

    {"display":"Sam Whitman","full_name":"Sam Whitman","avatar":{"url":"\/assets\/uploads\/avatars\/users\/628151.png"}}'s avatar
  • 4.00/5

    It's a mixed experience.

    It's a mixed experience. Because, the features of the online Banking seeming backdated to me. But, they have a good customers service

    {"display":"Sauid Ahmed Khan Pranto","full_name":"Sauid Ahmed Khan Pranto","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1645785.png"}}'s avatar
  • 5.00/5

    Trustworthy bank

    Trustworthy bank, I’ve banked with Barclays since I turned 18 years old, for the last 12 years they have been very reliable, the app works... Trustworthy bank, I’ve banked with Barclays since I turned 18 years old, for the last 12 years they have been very reliable, the app works perfectly well. All issues sorted when I go to any branch, the staff on the phone are fantastic and well trained, I fully recommend Barclays to my friends. All the added features on the app works perfectly well well, there is savings account offers great promise, keep it up Barclays Read more Read less

    {"display":"Charles G","full_name":"Charles G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Satisfied customer

    Transfers and payments are handled quickly and efficiently. The Barclays Banking App works flawlessly, and the support staff is always ready to help and explains... Transfers and payments are handled quickly and efficiently. The Barclays Banking App works flawlessly, and the support staff is always ready to help and explains every step in detail. I recommend it. Read more Read less

    {"display":"Mpnika K","full_name":"Mpnika K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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