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Barclays reviews

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Rated Good • 4.30/5

Barclays reviews

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Unverified business
Last reviewed within 7 days
  • Additional security measures to provide more protection
    Additional security measures to provide more protection
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Good based on 5,999 product reviews

Average score of 4.30/5
5 star
74%
4 star
14%
3 star
4%
2 star
2%
1 star
6%
Reviews for Barclays have trended positively over the past 90 days

Latest positive rating

5/5

Best bank

Great customer service and offerings

{"display":"Audrey","full_name":"Audrey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
Audrey 19th March 2025

Latest negative rating

1/5

Dreadful and a complete waste of money

As a freelance designer, I thought it would be good to have a business bank account - sounded more professional. The reality is that I... As a freelance designer, I thought it would be good to have a business bank account - sounded more professional. The reality is that I get absolutely nothing back from Barclays for having my business account. It has never been useful to me and now all the branches are closed. The only reason I still have it, is that they are SO difficult to contact, I have never found the time to work out how to switch to a regular account that I don't have to pay for every month. Read more Read less

{"display":"Helen W","full_name":"Helen W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Business Banking
Helen W 24th March 2025
See more reviews for Barclays products

About Barclays

Barclays is a British multinational bank that provides financial services to customers across many countries.

Barclays origins go back to 1690 through the Goldsmith banking business. Today, Barclays UK serves over 20m people across the UK.

Barclays offers a wide range of products across banking, lending, investing, business products and insurance.

Barclays at a glance

Contact details

Phone
0345 734 5345
Social media

Reviews for Barclays

Showing 11 of 5999 company reviews • Last reviewed within 7 days

Dreadful and a complete waste of money

Business Banking • 24th March 2025

As a freelance designer, I thought it would be good to have a business bank account - sounded more professional. The reality is that I... As a freelance designer, I thought it would be good to have a business bank account - sounded more professional. The reality is that I get absolutely nothing back from Barclays for having my business account. It has never been useful to me and now all the branches are closed. The only reason I still have it, is that they are SO difficult to contact, I have never found the time to work out how to switch to a regular account that I don't have to pay for every month. Read more Read less

{"display":"Helen W","full_name":"Helen W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews

Branches closing all the time no counter service in...

Current Account • 21st March 2025

Branches closing all the time no counter service in my nearest city (15 miles away).

{"display":"Helen","full_name":"Helen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 5/5

    Best bank

    Great customer service and offerings

    {"display":"Audrey","full_name":"Audrey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Audrey 19th March 2025
  • 5/5

    Excellent customer service easy to use app

    Excellent customer service easy to use app

    {"display":"Kevin W","full_name":"Kevin W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1140843.png"}}'s avatar
    Current Account
    Kevin W 19th March 2025
  • 5/5

    They always answered the phone within 5 minutes.

    They always answered the phone within 5 minutes. The app is also excellent.

    {"display":"Thea C","full_name":"Thea C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Thea C 14th March 2025
  • 4/5

    Overall good

    Barclays could improve the app layout.

    {"display":"Amy","full_name":"Amy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Amy 12th March 2025
  • 5/5

    A great , reliable service

    Been with them for 30 years and have never let me down . Great customer services - easy to contact and really feel that they... Been with them for 30 years and have never let me down . Great customer services - easy to contact and really feel that they look after me . Have contacted me when they thought there was suspicious spending on my account and I love their live chat facility Read more Read less

    {"display":"Barbara Taylor","full_name":"Barbara Taylor","avatar":{"url":"\/assets\/uploads\/avatars\/users\/51800.png"}}'s avatar
  • 5/5

    Barclays Mobile Banking App

    I have been using the mobil banking app for a few years with Barclays, easy to use and transfer money, see your account expenses and... I have been using the mobil banking app for a few years with Barclays, easy to use and transfer money, see your account expenses and all outgoings etc. transfer between accounts and general use of the app is easily done, and secure. Read more Read less

    {"display":"Jamie Webb","full_name":"Jamie Webb","avatar":{"url":"\/assets\/uploads\/avatars\/users\/791477.png"}}'s avatar
  • 5/5

    Excellent customer service.

    Excellent customer service. When my bank card was stolen and used fraudulently, they give me my money back and then went above and beyond to help me

    {"display":"P G","full_name":"P G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    P G 6th March 2025
  • 1/5

    I wish I had never applied for a mortgage with this...

    I wish I had never applied for a mortgage with this dreadful organisation

    {"display":"Stephen Duncan","full_name":"Stephen Duncan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 3/5

    Not helping...

    Too capitalist they should help poor people a bit more

    {"display":"krisztian goman","full_name":"krisztian goman","avatar":{"url":"\/assets\/uploads\/avatars\/users\/681161.png"}}'s avatar

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