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Barclays reviews

Barclays Logo
Rated Good • 4.29/5

Barclays reviews

Unverified business
Last reviewed within 14 days
  • Additional security measures to provide more protection
    Additional security measures to provide more protection
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Offers digital wallet and contactless payment support
    Offers digital wallet and contactless payment support
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Good based on 5,963 product reviews

Average score of 4.29/5
5 star
74%
4 star
14%
3 star
4%
2 star
2%
1 star
6%
Reviews for Barclays have trended positively over the past 90 days

Latest positive rating

5/5

It’s a brilliant bank with clear governance and comp...

It’s a brilliant bank with clear governance and complaint to the spirit of the law

{"display":"S N","full_name":"S N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Premier Current Account
S N 10th February 2025

Latest negative rating

1/5

After over 20 years banking with them I was debanked...

After over 20 years banking with them I was debanked by Barclays, who refused to give me a reason. They closed all my accounts except... After over 20 years banking with them I was debanked by Barclays, who refused to give me a reason. They closed all my accounts except for my mortgage, which meant I could no longer use the offset arrangement I had. I had just months before paid over £1000 arrangement fee to get an offset mortgage which worked well for me because I have a large savings pot. It would also cost me over £1000 to end the arrangement early. As long-standing, loyal customers, we were treated like criminals by our own bank. Read more Read less

{"display":"Martin L","full_name":"Martin L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1102506.png"}}'s avatar
Current Account
Martin L 9th February 2025
See more reviews for Barclays products

About Barclays

Barclays is a British multinational bank that provides financial services to customers across many countries.

Barclays origins go back to 1690 through the Goldsmith banking business. Today, Barclays UK serves over 20m people across the UK.

Barclays offers a wide range of products across banking, lending, investing, business products and insurance.

Barclays at a glance

Contact details

Phone
0345 734 5345
Social media

Reviews for Barclays

Showing 11 of 5963 company reviews • Last reviewed within 14 days

It’s a brilliant bank with clear governance and comp...

Premier Current Account • 10th February 2025

It’s a brilliant bank with clear governance and complaint to the spirit of the law

{"display":"S N","full_name":"S N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
S N
Rated Excellent • 5/5
Read more product reviews

After over 20 years banking with them I was debanked...

Current Account • 9th February 2025

After over 20 years banking with them I was debanked by Barclays, who refused to give me a reason. They closed all my accounts except... After over 20 years banking with them I was debanked by Barclays, who refused to give me a reason. They closed all my accounts except for my mortgage, which meant I could no longer use the offset arrangement I had. I had just months before paid over £1000 arrangement fee to get an offset mortgage which worked well for me because I have a large savings pot. It would also cost me over £1000 to end the arrangement early. As long-standing, loyal customers, we were treated like criminals by our own bank. Read more Read less

{"display":"Martin L","full_name":"Martin L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1102506.png"}}'s avatar
Rated Terrible • 1/5
Read more product reviews
  • 1/5

    Performance over many (10 or more) years very poor.

    Performance over many (10+) years very poor.

    {"display":"T B","full_name":"T B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Fixed Rate Bond
    T B 20th January 2025
  • 5/5

    Great customer service will share my experience

    Great customer service will share my experience

    {"display":"Irita ","full_name":"Irita ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Irita 17th January 2025
  • 5/5

    Safety, confidence, efficiency and quality

    Safety, confidence, efficiency and quality

    {"display":"Libanny R","full_name":"Libanny R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Libanny R 15th January 2025
  • 1/5

    Be prepared for interrogation

    Trying to open a business account with these guys was like trying to get blood out of a stone....1st it couldn't link my company details... Trying to open a business account with these guys was like trying to get blood out of a stone....1st it couldn't link my company details to the companies house and took them 3 days to update...then once done I get integrated for my beauty company.....then when done and tried to pass the identity I had to go into the branch and they told me my water bill will not be accepted....then when I had my broadband bill on phone they said it had to be paper copy so I told them to print it they refused....anyway once I sent the print they took pictures of me and my passport then I was told it will take another 7 days to approve. So I have told them to cancel the whole thing....went to wise account opened with 1 hour. Read more Read less

    {"display":"Filastin F","full_name":"Filastin F","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1081420.png"}}'s avatar
    Business Banking
    Filastin F 14th January 2025
  • 5/5

    I have got ISA, Current account and Credit Card with...

    I have got ISA, Current account and Credit Card with Barclays and it was a bonding to have relation with the Bank. Great service and promotions.

    {"display":"Madhusudan M","full_name":"Madhusudan M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Madhusudan M 13th January 2025
  • 4/5

    I am very satisfied and feel protected in this bank.

    I am very satisfied and feel protected in this bank.

    {"display":"BILYANA M","full_name":"BILYANA M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 1/5

    Do not use Barcleys, not to be trusted

    Got a redemption value to pay mortgage off 11th December, paid within one hour, App showed all correctly, then Barcleys took another direct debit on... Got a redemption value to pay mortgage off 11th December, paid within one hour, App showed all correctly, then Barcleys took another direct debit on 19th, and the whole system has now spoilt Christmas new year everything, the customer services can do nothing and as with all banks the decision makers are hiding behind the phones. Corrupt and fraudulent Read more Read less

    {"display":"RS","full_name":"RS","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1073447.png"}}'s avatar
    Fixed Rate Mortgage
    RS 3rd January 2025
  • 1/5

    Shocked and disappointed

    I've just had to retire. I'm now only on the state pension. Barclays have kindly informed me they are taking away my overdraft facility (... I've just had to retire. I'm now only on the state pension. Barclays have kindly informed me they are taking away my overdraft facility ( I'm not overdrawn - I owe them nothing ), and told me if I become overdrawn, I won't have access to my account ( that's quite a threat - starve and become homeless ). So thanks Barclays for the removal of the financial safety net of a disabled pensioner in the middle of a cost of living crisis. I've banked with Barclays for decades. They have made a fortune out of me when I was working. Now it seems I am disposable. Read more Read less

    {"display":"Miztah ","full_name":"Miztah ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Miztah 13th December 2024
  • 1/5

    Lack of professionalism in dealing with customers La...

    Lack of professionalism in dealing with customers Lack of credibility

    {"display":"Waheed ","full_name":"Waheed ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Travel Insurance
    Waheed 24th November 2024

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