Smart Money People Logo

Voting in the Consumer credit awards 2025 is open - Vote here

Share this page
Link copied

Triodos Bank reviews

Triodos Bank Logo
Rated Excellent • 4.93/5

Triodos Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Provides green products to reduce environmental impact
    Provides green products to reduce environmental impact
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 14,688 product reviews

Average score of 4.93/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Triodos Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Excellent, happy in the knowledge that they’re havin...

Excellent, happy in the knowledge that they’re having a positive impact on the planet and that they are ethically sound.

{"display":"claireasenova@hotmail.co.uk","full_name":"claireasenova@hotmail.co.uk","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Great ethics but terrible app.

Great ethics but terrible app. Clunky interface and the app keeps crashing for me.

{"display":"Ed","full_name":"Ed","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
Ed 22nd April 2025
See more reviews for Triodos Bank products

About Triodos Bank

Triodos Bank was founded in 1980. With over 700,000 customers, it’s a European bank with offices in the Netherlands, Belgium, the United Kingdom, Spain and Germany.

Triodos Bank provide sustainable financial products to help customers use their money in ways that benefit people and the environment. Triodos Bank focuses activities across three themes: Environmental, Cultural and Social.

Triodos Bank offer personal current accounts, savings and investments and products for businesses and charities.

Triodos Bank at a glance

Contact details

Phone
0330 3550 355
Main address
Triodos Bank, Deanery Road, Bristol, BS1 5AS
Social media

Reviews for Triodos Bank

Showing 11 of 14688 company reviews

Excellent, happy in the knowledge that they’re havin...

Online Saver • 7th May 2025

Excellent, happy in the knowledge that they’re having a positive impact on the planet and that they are ethically sound.

{"display":"claireasenova@hotmail.co.uk","full_name":"claireasenova@hotmail.co.uk","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Latest updates to online banking have been very well...

Social Venture Current Account • 6th May 2025

Latest updates to online banking have been very well received.

{"display":"KatieN","full_name":"KatieN","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Just a good bank.

    Just a good bank. I have been a customer for a longer time, and not a single complaint.

    {"display":"Niels W","full_name":"Niels W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    I love what Triodos do..

    I love what Triodos do, and that they can still provide a great product at the same time.

    {"display":"Justin U","full_name":"Justin U","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to set up my account.

    Easy to set up my account. Great ethics. I’m a new customer and wanted a bank I trust with my money. I am considering their investment portfolio too.

    {"display":"Sarah c","full_name":"Sarah c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Sarah c 29th April 2025
  • 5/5

    Very helpful English speaking customer service on th...

    Very helpful English speaking customer service on the phone

    {"display":"Kevin Hart","full_name":"Kevin Hart","avatar":{"url":"\/assets\/uploads\/avatars\/users\/838308.png"}}'s avatar
  • 5/5

    Value-led impact

    All banks offer similar accounts - but for a small company to know that their values and their bank's value align, we feel makes a... All banks offer similar accounts - but for a small company to know that their values and their bank's value align, we feel makes a big difference, and a message we can share with our customers. Read more Read less

    {"display":"Elena H","full_name":"Elena H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Elena H 25th April 2025
  • 5/5

    Just marvellous stuff, terrific service

    Just marvellous stuff, terrific service

    {"display":"Simon G","full_name":"Simon G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Simon G 24th April 2025
  • 5/5

    Brilliant bank

    The products and staff are wonderful - great support at all times

    {"display":"ian m","full_name":"ian m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    ian m 24th April 2025
  • 5/5

    It’s a genuinely ethical bank, that cares about its...

    It’s a genuinely ethical bank, that cares about its costumers, communities, and the planet. Unfortunately that’s pretty rare these days!

    {"display":"Alexandre T","full_name":"Alexandre T","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1210410.png"}}'s avatar
  • 5/5

    Responsible banking

    I just love knowing my money is being used responsibly

    {"display":"Hannah Craik","full_name":"Hannah Craik","avatar":{"url":"\/assets\/uploads\/avatars\/users\/459494.png"}}'s avatar

    Products from Triodos Bank
    Showing products offered by Triodos Bank

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice