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Triodos Bank reviews

Triodos Bank Logo
Rated Excellent • 4.93/5

Triodos Bank reviews

Verified business Last reviewed within 7 days British bank awards winner
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  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Provides green products to reduce environmental impact
    Provides green products to reduce environmental impact
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 17,445 product reviews

Average score of 4.93/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Triodos Bank have trended positively over the past 90 days

Triodos Bank shines for its genuine ethical banking, making it easy and reassuring to know your money supports positive causes. The app and online services are generally straightforward, with friendly, helpful staff who make banking feel personal. However, some find the fees a bit steep and wish transfers were quicker, while a few have had frustrating experiences with customer service and app glitches.

Positive themes

  • Triodos Bank’s ethical values make banking feel like a positive force for good.
  • Triodos Bank’s customer service is friendly and genuinely helpful when you need them.
  • The Triodos Bank app and online services are easy to use and reliable.

Negative themes

  • Some find Triodos Bank’s fees too high compared to other banks.
  • Transfers can be slow and some banking functions need improvement at Triodos Bank.
  • A few customers have had frustrating experiences with Triodos Bank’s customer service.
Summarised by AI
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About Triodos Bank

Triodos Bank was founded in 1980. With over 700,000 customers, it’s a European bank with offices in the Netherlands, Belgium, the United Kingdom, Spain and Germany.

Triodos Bank provide sustainable financial products to help customers use their money in ways that benefit people and the environment. Triodos Bank focuses activities across three themes: Environmental, Cultural and Social.

Triodos Bank offer personal current accounts, savings and investments and products for businesses and charities.

Triodos Bank at a glance

Contact details

Phone
0330 3550 355
Main address
Triodos Bank, Deanery Road, Bristol, BS1 5AS
Social media

Reviews for Triodos Bank

Showing 11 of 17445 company reviews • Last reviewed within 7 days

WWe talk to a human being!

Ethical Investments • 24th March 2026

We have stocks and shares ISAS with Triodos. They quickly respond to phone queries and have been very helpul.

{"display":"Jan B","full_name":"Jan B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Environmental considerations

Cash ISA • 23rd March 2026

I like knowing that Triodos values environmental issues as well as their customers, unlike other banks.

{"display":"Ro","full_name":"Ro","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Ro
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Appreciate their ethical approach to my needs.

    Appreciate their ethical approach to my needs. I respect their overall ideas and consider my participation an extension of my own ethics.

    {"display":"k s","full_name":"k s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    k s 23rd March 2026
  • 5/5

    A bank to feel good about.

    I love the fact Triodos is a fossil free bank and only invests in things that are good for people or plant. Its so nice... I love the fact Triodos is a fossil free bank and only invests in things that are good for people or plant. Its so nice to know your money is being used for good, unlike most other high street banks. Holding money in an ethical bank like this has a huge impact But they also provide a great service and the staff are friendly and helpful. I am so happy I made the switch from another bank that I found out was putting my money into things like fossil fuels and weapons. Read more Read less

    {"display":"Tina C","full_name":"Tina C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Tina C 23rd March 2026
  • 5/5

    Triodos ethics provides confidence and pride..

    Being a Triodos member is to be confident that ethical principles are at the heart of the business and knowing that my money supports these aims feels great.

    {"display":"Josephine B","full_name":"Josephine B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    The only bank that aligns with my morals

    The only bank that aligns with my morals

    {"display":"eleanor corsie","full_name":"eleanor corsie","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1408545.png"}}'s avatar
  • 5/5

    Slick and positive

    Super slick. Really engaging Impact comms

    {"display":"Louise S","full_name":"Louise S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/811612.png"}}'s avatar
    Cash ISA
    Louise S 23rd March 2026
  • 5/5

    I love using a bank that feels ethically sound.

    I love using a bank that feels ethically sound. The customer service is also excellent and I can see that they're constantly working on improving their user experience.

    {"display":"Elly D","full_name":"Elly D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Elly D 23rd March 2026
  • 5/5

    Good work

    Good information about what they do. Simple procedures for opening and operating accounts.

    {"display":"Al","full_name":"Al","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Stocks and Shares ISA
    Al 23rd March 2026
  • 5/5

    Solid and stable return, and knowing the investment...

    Solid and stable return, and knowing the investment goes to firms that will be our future.

    {"display":"ajd","full_name":"ajd","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good ethical investment.

    Good ethical investment. I also like the fact that I can choose between a number of different "pots"

    {"display":"Monika J","full_name":"Monika J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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