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Triodos Bank reviews

Triodos Bank Logo
Rated Excellent • 4.93/5

Triodos Bank reviews

Verified business Last reviewed within 7 days British bank awards winner
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  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Provides green products to reduce environmental impact
    Provides green products to reduce environmental impact
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 15,107 product reviews

Average score of 4.93/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Triodos Bank have trended positively over the past 90 days

Triodos is loved for its genuinely ethical banking that makes you feel good about where your money goes, with a user-friendly app and friendly, helpful customer service. Many appreciate the transparency and positive impact on the planet and communities. On the downside, some find the app clunky or prone to crashes, and transfers can be slower than with other banks. A few also wish for more modern features like Post Office pay-in or better accessibility options.

Positive themes

  • Triodos' ethical banking makes people feel proud and confident about their money's impact.
  • Triodos' customer service is friendly and quick to help with any issues or questions.
  • Triodos' app and online banking are easy to use and improving steadily.

Negative themes

  • Triodos' app can be clunky or crash during account setup or use.
  • Transfers can be slow compared to other banks' near-instant payments.
  • Some find Triodos' customer service inconsistent outside office hours.
Summarised by AI
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About Triodos Bank

Triodos Bank was founded in 1980. With over 700,000 customers, it’s a European bank with offices in the Netherlands, Belgium, the United Kingdom, Spain and Germany.

Triodos Bank provide sustainable financial products to help customers use their money in ways that benefit people and the environment. Triodos Bank focuses activities across three themes: Environmental, Cultural and Social.

Triodos Bank offer personal current accounts, savings and investments and products for businesses and charities.

Triodos Bank at a glance

Contact details

Phone
0330 3550 355
Main address
Triodos Bank, Deanery Road, Bristol, BS1 5AS
Social media

Reviews for Triodos Bank

Showing 11 of 15107 company reviews • Last reviewed within 7 days

They are far and away the most ethical bank

Current account • 2nd March 2026

They are far and away the most ethical bank

{"display":"Andy B","full_name":"Andy B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

EthicISA

Cash ISA • 2nd March 2026

Easy to open ISA, and it's all transparent

{"display":"Adrian W","full_name":"Adrian W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Good returns for my cash from Triodos Cash ISA.

    Good returns for my cash from Triodos Cash ISA. I also know that my money is helping society in an ethical and socially responsible way.

    {"display":"Pete Bennett","full_name":"Pete Bennett","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Pete Bennett 2nd March 2026
  • 5/5

    Strong ethical values

    I resisted using the app as I was concerned about security however having now transferred over Ive been finding it simple and fast to use.... I resisted using the app as I was concerned about security however having now transferred over Ive been finding it simple and fast to use. However the main reason I use Tridos is that its ethical approach is confirmed by Ethical consumer magazine. Read more Read less

    {"display":"Katy Lee","full_name":"Katy Lee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Ethical banking made easy.

    Ethical banking made easy. I completely trust in Triodos to invest my money ethically and safely and the level of customer care and advice is... Ethical banking made easy. I completely trust in Triodos to invest my money ethically and safely and the level of customer care and advice is excellent. I've found the online banking easy and I love knowing that my money is being used for good. Read more Read less

    {"display":"Georgia B","full_name":"Georgia B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Ethics above profits.

    It is really good to know that my savings are beingused for ethical project.

    {"display":"Sue Geary","full_name":"Sue Geary","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online Saver
    Sue Geary 1st March 2026
  • 5/5

    Clear and transparent

    Clear and transparent as to what I was investing in and how it would help.

    {"display":"Marius J","full_name":"Marius J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great ethical, sustainable banking

    I've been a Triodos customer for several years now. Excellent customer service, smooth, easy internet banking, and I particularly like the reassurance of knowing that... I've been a Triodos customer for several years now. Excellent customer service, smooth, easy internet banking, and I particularly like the reassurance of knowing that everything about Triodos bank is ethical and sustainable. Read more Read less

    {"display":"Alison Layland","full_name":"Alison Layland","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Ethical banking the only way forward

    I have banked with Triodos for over 10 years because they are an ethical bank that supports community and green initiatives. Investing in renewables is... I have banked with Triodos for over 10 years because they are an ethical bank that supports community and green initiatives. Investing in renewables is essential if we are to save our beleaguered planet. Read more Read less

    {"display":"Jean P","full_name":"Jean P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    The right choice

    I switched the Triodos around 5 years ago whilst looking for a more ethical banks. I have been so pleased with my choice, the customer... I switched the Triodos around 5 years ago whilst looking for a more ethical banks. I have been so pleased with my choice, the customer service has been excellent, I have always managed to speak to someone. They are completely transparent and enable me to feel confident in the way I store my money. I would highly recommend Triodos Bank, for current, savings and joint accounts. Read more Read less

    {"display":"Rob Flack","full_name":"Rob Flack","avatar":{"url":"\/assets\/uploads\/avatars\/users\/460424.png"}}'s avatar
  • 5/5

    Excellent Ethical Choice

    Excellent Bank when you want your money to have a positive outcome for the environment, people and community.

    {"display":"Claire ","full_name":"Claire ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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