Smart Money People Logo
Share this page

Triodos Bank reviews

Triodos Bank Logo
Rated Excellent 4.92/5

Triodos Bank reviews

Verified business
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Provides green products to reduce environmental impact
    Provides green products to reduce environmental impact
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 9,143 product reviews

Average score of 4.92/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%

Latest positive rating

5/5

Triodos are more than the sum of their parts

Triodos are more than the sum of their parts - an ethical, online bank with a professional approach and a positive vision.

{"display":"John H","full_name":"John H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Ethical Investments
John H 26th August 2024

Latest negative rating

1/5

There is a hypocritical £3 a month charge (fair fee)

There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is... There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “fair fee” to make the bank fairer for financially vulnerable customers who may acquire overdraft charges. However if you are a customer with no money in your current account the fee will result in a un-arranged overdraft. This seems counter to Triodos “fair fee” reasoning, this hypocritical fee results in financially vulnerable customers being pushed unknowingly into a overdraft. Read more Read less

About Triodos Bank

Triodos Bank was founded in 1980. With over 700,000 customers, it’s a European bank with offices in the Netherlands, Belgium, the United Kingdom, Spain and Germany.

Triodos Bank provide sustainable financial products to help customers use their money in ways that benefit people and the environment. Triodos Bank focuses activities across three themes: Environmental, Cultural and Social.

Triodos Bank offer personal current accounts, savings and investments and products for businesses and charities.

Triodos Bank at a glance

Contact details

Phone
0330 3550 355
Main address
Triodos Bank, Deanery Road, Bristol, BS1 5AS
Social media

Reviews for Triodos Bank

Showing 11 of 9143 company reviews

Triodos are more than the sum of their parts

Ethical Investments 26th August 2024

Triodos are more than the sum of their parts - an ethical, online bank with a professional approach and a positive vision.

Rated Excellent 5/5
Read more product reviews

Triodos Bank aligns with my ethical objectives.

Personal Current Account 25th August 2024

Triodos Bank aligns with my ethical objectives...I am confident that my money will be used only to support business that do not hurt our planet

Rated Excellent 5/5
Read more product reviews
  • 4/5

    Love the sustainable and ethical values of Triodos a...

    Love the sustainable and ethical values of Triodos and knowing my money is doing good for the planet and for people. This is what modern... Love the sustainable and ethical values of Triodos and knowing my money is doing good for the planet and for people. This is what modern banking values should look like in today's world. They have a good range of services and products. The app and usability of the website are not as good as others however. Read more Read less

    {"display":"JWylie","full_name":"JWylie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Ethical Cash ISAs
    JWylie 23rd August 2024
  • 1/5

    There is a hypocritical £3 a month charge (fair fee)

    There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is... There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “fair fee” to make the bank fairer for financially vulnerable customers who may acquire overdraft charges. However if you are a customer with no money in your current account the fee will result in a un-arranged overdraft. This seems counter to Triodos “fair fee” reasoning, this hypocritical fee results in financially vulnerable customers being pushed unknowingly into a overdraft. Read more Read less

  • 5/5

    Triodos are great

    Triodos are great - the App is very easy to use and I can get through to a human easily on the phone! I love... Triodos are great - the App is very easy to use and I can get through to a human easily on the phone! I love knowing my money is being used to do good and not funding fossil fuels or destruction of the Amazon. Read more Read less

  • 5/5

    The only truly ETHICAL bank.

    The only truly ETHICAL bank. Great current account service. Comprehensive and easy to use app.

  • 5/5

    Helps me sleep at night

    It is so nice being with a bank i can trust to do the right thing and i know arent destroying the planet behind my... It is so nice being with a bank i can trust to do the right thing and i know arent destroying the planet behind my back. And if a bank cant look after the planet its customers live on then it isn't looking after its customers. Read more Read less

  • 5/5

    Had an account for our social enterprise since 2002.

    Had an account for our social enterprise since 2002. Never any significant problems. While Triodos isn't an innovative or exciting bank, they are solidly ethical,... Had an account for our social enterprise since 2002. Never any significant problems. While Triodos isn't an innovative or exciting bank, they are solidly ethical, and 'do what it says on the tin'. If you want a solid bank with good ethics, they are hard to beat. Read more Read less

  • 5/5

    I've enjoyed banking with Triodos.

    I've enjoyed banking with Triodos. Their ethical approach to banking and investing is refreshing and aligns perfectly with my own. Their app is easy to... I've enjoyed banking with Triodos. Their ethical approach to banking and investing is refreshing and aligns perfectly with my own. Their app is easy to use and their card is made of renewable resources. Only issue I've had is that my card doesn't always work when trying to make a contactless payment and they're not yet Apple pay ready, but those are minor inconveniences that I am sure will be addressed as the bank grows. Read more Read less

  • 5/5

    Ethical and transparent banking

    The most ethical and transparent bank on the market

  • 5/5

    opening the account was straight forward and quick,...

    opening the account was straight forward and quick, the banking app works well and I can easily and safely gain access to my information

    {"display":"G","full_name":"G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Ethical Cash ISAs
    G 24th May 2024

    Products from Triodos Bank

    Showing products offered by Triodos Bank

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice