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Triodos Bank reviews

Triodos Bank Logo
Rated Excellent • 4.94/5

Triodos Bank reviews

Verified business Last reviewed within 7 days British bank awards winner
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  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Provides green products to reduce environmental impact
    Provides green products to reduce environmental impact
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 21,172 product reviews

Average score of 4.94/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Triodos Bank have trended negatively over the past 90 days

Triodos Bank shines for its strong ethical values and transparent investment in sustainable projects, making banking feel truly purposeful. The app and online services are generally easy to use, with helpful, friendly customer service always close at hand. Some find the monthly fees fair given the bank’s principles, though a few mention slow transfers and app quirks.

Positive themes

  • Triodos Bank’s ethical stance makes banking feel like a positive force for good.
  • Customer service at Triodos Bank is friendly and quick to help when needed.
  • The Triodos Bank app and online banking are easy to use and improving steadily.

Negative themes

  • Some find transfers slow and the app a bit clunky compared to other banks.
  • A few customers mention the monthly fee and occasional account blocks as downsides.
  • The app’s reliance on phone authentication limits access for some users.
Summarised by AI
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About Triodos Bank

Triodos Bank was founded in 1980. With over 700,000 customers, it’s a European bank with offices in the Netherlands, Belgium, the United Kingdom, Spain and Germany.

Triodos Bank provide sustainable financial products to help customers use their money in ways that benefit people and the environment. Triodos Bank focuses activities across three themes: Environmental, Cultural and Social.

Triodos Bank offer personal current accounts, savings and investments and products for businesses and charities.

Triodos Bank at a glance

Contact details

Phone
0330 3550 355
Main address
Triodos Bank, Deanery Road, Bristol, BS1 5AS
Social media

Reviews for Triodos Bank

Showing 11 of 21172 company reviews • Last reviewed within 7 days

good ethical service

Stocks and Shares ISA • 2nd May 2026

Good to have Investing opportunities that help others

{"display":"revaw","full_name":"revaw","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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I opened a current account with Triodos years ago be...

Current account • 1st May 2026

I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount for... I opened a current account with Triodos years ago because of their ethical credentials and honest approach to banking, i.e. charging a monthly amount for banking services, instead of trying to recover their costs through other means. Read more Read less

{"display":"Helen S","full_name":"Helen S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
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  • 5/5

    So helpful, you want them as friends.

    I've needed to call a few times about different issues. Each time they have been so helpful I've thought 'I'd like to have them as friends!'.

    {"display":"L Webb","full_name":"L Webb","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    L Webb 1st May 2026
  • 5/5

    Nukes are my red line - Don't Bank on the Bomb

    It's important to me to have an ethical bank and I am pleased that Triodos seem to be very strong on this key and decisive... It's important to me to have an ethical bank and I am pleased that Triodos seem to be very strong on this key and decisive factor for me in choosing where I bank. I was pleased to see their recent column on "why banks shouldn't fund war". https://www.triodos.co.uk/articles/2026/why-banks-shouldnt-fund-war Read more Read less

    {"display":"FM","full_name":"FM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    FM 1st May 2026
  • 5/5

    The best bank in the world

    Ethical investments yet superb communication. Investing in making the world better.

    {"display":"Anthony C","full_name":"Anthony C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Anthony C 30th April 2026
  • 5/5

    Telephone support.

    A couple of times I've needed help with some online action I needed to take, and the phone support has been quick, clear and effective.

    {"display":"Adrian W","full_name":"Adrian W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 2/5

    No email

    Go to their website and you'll see there is no way to email them with a question. Extremely unhelpful. I gave up in the end.

    {"display":"KD","full_name":"KD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    KD 29th April 2026
  • 3/5

    Ethics most important thing

    Money has always been safe with an ethical provider

    {"display":"Sam T","full_name":"Sam T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Sam T 28th April 2026
  • 5/5

    Customer service is brilliant

    Customer service is brilliant and quick- everything so user friendly and most ethical bank I have come across.

    {"display":"Paula J","full_name":"Paula J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Paula J 28th April 2026
  • 5/5

    Always available to help when needed in person.

    Always available to help when needed in person. No bots, just people

    {"display":"Charles","full_name":"Charles","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Business Banking
    Charles 28th April 2026
  • 5/5

    I passionately support ethical investment

    It is good to know that my Stocks and Shares Impact ISA is supporting ethical investment and businesses

    {"display":"Chris","full_name":"Chris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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