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Triodos Bank reviews

Triodos Bank Logo
Rated Excellent 4.92/5

Triodos Bank reviews

Verified business
Last reviewed within 7 days
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Provides green products to reduce environmental impact
    Provides green products to reduce environmental impact
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 9,379 product reviews

Average score of 4.92/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Triodos Bank have trended positively over the past 90 days

Latest positive rating

5/5

Easy to speak to an advisor, excellent online facility.

Easy to speak to an advisor, excellent online facility. Lower than average account fee, easy to use app. Very good on security

{"display":"C L","full_name":"C L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Current Account
C L 12th February 2025

Latest negative rating

1/5

There is a hypocritical £3 a month charge (fair fee)

There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is... There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “fair fee” to make the bank fairer for financially vulnerable customers who may acquire overdraft charges. However if you are a customer with no money in your current account the fee will result in a un-arranged overdraft. This seems counter to Triodos “fair fee” reasoning, this hypocritical fee results in financially vulnerable customers being pushed unknowingly into a overdraft. Read more Read less

{"display":"Tom ","full_name":"Tom ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1052845.png"}}'s avatar
Current Account
Tom 15th August 2024

About Triodos Bank

Triodos Bank was founded in 1980. With over 700,000 customers, it’s a European bank with offices in the Netherlands, Belgium, the United Kingdom, Spain and Germany.

Triodos Bank provide sustainable financial products to help customers use their money in ways that benefit people and the environment. Triodos Bank focuses activities across three themes: Environmental, Cultural and Social.

Triodos Bank offer personal current accounts, savings and investments and products for businesses and charities.

Triodos Bank at a glance

Contact details

Phone
0330 3550 355
Main address
Triodos Bank, Deanery Road, Bristol, BS1 5AS
Social media

Reviews for Triodos Bank

Showing 11 of 9379 company reviews Last reviewed within 7 days

Easy to speak to an advisor, excellent online facility.

Current Account 12th February 2025

Easy to speak to an advisor, excellent online facility. Lower than average account fee, easy to use app. Very good on security

{"display":"C L","full_name":"C L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
C L
Rated Excellent 5/5
Read more product reviews

Ethical Business

Ethical Investments 11th February 2025

I am confident in the Triodos banks approach to business and investment.,,/, professional but adventurist in business support.

Rated Good 4/5
Read more product reviews
  • 5/5

    Offers a genuine alternative to the status quo

    Really appreciate this bank's efforts to offer an alternative to the status quo. The website is much improved, their communications are clear and not a... Really appreciate this bank's efforts to offer an alternative to the status quo. The website is much improved, their communications are clear and not a bombardment, and the peace of mind from knowing that Triodos is ethical in their investment and approach is priceless. Read more Read less

    {"display":"Kathryn M","full_name":"Kathryn M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Kathryn M 8th February 2025
  • 5/5

    Great customer service

    Whenever I have contacted Triodos by phone the customer service has been brilliant. The mobile banking is easy to use

  • 5/5

    Love that my bank has values.

    Love that my bank has values. I’ve never given my bank much thought but now that I know my money is doing good instead of harm it feels great

    {"display":"Bobbie ","full_name":"Bobbie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Bobbie 6th February 2025
  • 5/5

    Very simple mobile app, easy to use and navigate.

    Very simple mobile app, easy to use and navigate. Excellent customer service when I've needed it. UK based and a bank with a conscience.

    {"display":"Nathan j","full_name":"Nathan j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Nathan j 5th February 2025
  • 5/5

    Ethical And Efficient

    Easy to switch, easy to use app, fab customer service AND such a relief to know our money is in ethical hands. Triodos communicates its... Easy to switch, easy to use app, fab customer service AND such a relief to know our money is in ethical hands. Triodos communicates its work via emails and social media. It also keeps you updated on scam techniques etc. They have good systems in place to protect your account. Read more Read less

  • 5/5

    Trustworthy ethical banking

    I like that this bank invests in community and ethical projects. I know my money is being put towards good causes and not at the detriment of the planet

    {"display":"RT","full_name":"RT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    RT 3rd February 2025
  • 5/5

    Great company, great products

    My experience with Triodos has been positive throughout my time with them but the real attraction is their investment policy. I am proud to be supporting their 'green' initiatives.

    {"display":"Dromio","full_name":"Dromio","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Dromio 1st February 2025
  • 5/5

    The most Ethical Bank on the market

    The most Ethical Bank on the market

  • 5/5

    Excellent products and customer service.

    Excellent products and customer service. Quick response to queries. No long waits to speak to a person

    {"display":"Sara Ward","full_name":"Sara Ward","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Sara Ward 31st January 2025

    Products from Triodos Bank

    Showing products offered by Triodos Bank