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Triodos Bank reviews

Triodos Bank Logo
Rated Excellent • 4.84/5

Triodos Bank reviews

Verified business Last reviewed within 7 days British bank awards winner
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  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Provides green products to reduce environmental impact
    Provides green products to reduce environmental impact
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 21,183 product reviews

Average score of 4.84/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Triodos Bank have trended negatively over the past 90 days

Triodos Bank shines for its strong ethical values and transparent investment in sustainable projects, making banking feel truly purposeful. The app and online services are generally easy to use, with helpful, friendly customer service always close at hand. Some find the monthly fees fair given the bank’s principles, though a few mention slow transfers and app quirks.

Positive themes

  • Triodos Bank’s ethical stance makes banking feel like a positive force for good.
  • Customer service at Triodos Bank is friendly and quick to help when needed.
  • The Triodos Bank app and online banking are easy to use and improving steadily.

Negative themes

  • Some find transfers slow and the app a bit clunky compared to other banks.
  • A few customers mention the monthly fee and occasional account blocks as downsides.
  • The app’s reliance on phone authentication limits access for some users.
Summarised by AI
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About Triodos Bank

Triodos Bank was founded in 1980. With over 700,000 customers, it’s a European bank with offices in the Netherlands, Belgium, the United Kingdom, Spain and Germany.

Triodos Bank provide sustainable financial products to help customers use their money in ways that benefit people and the environment. Triodos Bank focuses activities across three themes: Environmental, Cultural and Social.

Triodos Bank offer personal current accounts, savings and investments and products for businesses and charities.

Triodos Bank at a glance

Contact details

Phone
0330 3550 355
Main address
Triodos Bank, Deanery Road, Bristol, BS1 5AS
Social media

Reviews for Triodos Bank

Showing 11 of 21183 company reviews • Last reviewed within 7 days

I joined Triodos because they are aligned with my et...

Online Saver • 12th June 2026

I joined Triodos because they are aligned with my ethics, and the process was easy quick to set up. I have opened a saver account,... I joined Triodos because they are aligned with my ethics, and the process was easy quick to set up. I have opened a saver account, but will open a current account and switch to them entirely soon. My own bank (been with since early 80s) although not too bad in terms of green and ethical investments, still does make some investment in fossil fuels, and this to me is not right. I believe in consumer power, so I'm switching away to better banking. Read more Read less

{"display":"David B","full_name":"David B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Great ethos, great app, happy customer!

Current account • 29th May 2026

Great ethos, great app, happy customer!

{"display":"Fiona H","full_name":"Fiona H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    I'm proud to bank with Triodos, the first and only b...

    I'm proud to bank with Triodos, the first and only bank I trust

    {"display":"P A","full_name":"P A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    P A 26th May 2026
  • 5.00/5

    Exciting way of saving

    Excinting way of savings you can see the work your money is doing

    {"display":"Judith C","full_name":"Judith C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    All on-line but easy to follow.

    All on-line but easy to follow. Not the most competitive rates but it is ethical

    {"display":"Patsy S","full_name":"Patsy S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Patsy S 19th May 2026
  • 5.00/5

    Great app, really responsive customer service

    Great app, really responsive customer service and friendly. Ethical standards which is very important to me.

    {"display":"Stefan S","full_name":"Stefan S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Whenever I want to ask a question there is always a...

    Whenever I want to ask a question there is always a quick response which is helpful. I bank with Triodos because os its ethical approach to investment.

    {"display":"Wendy ","full_name":"Wendy ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Wendy 14th May 2026
  • 5.00/5

    100% ethical investments

    I have been investing with Triodos for over a decade and have been deeply impressed by the attention to detail in the examination and approval... I have been investing with Triodos for over a decade and have been deeply impressed by the attention to detail in the examination and approval of all of the companies supported with investment money. I feel 100% confident that my money is being used to support 100% ethical business ventures. Read more Read less

    {"display":"Tanya Harvey","full_name":"Tanya Harvey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Always accessible and easy to reach if needed.

    Always accessible and easy to reach if needed. Lots of amazing products and ethical investments.

    {"display":"Polly","full_name":"Polly","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online Saver
    Polly 10th May 2026
  • 5.00/5

    Very easy banking also align with strong ethical val...

    Very easy banking also align with strong ethical values which is a must for a bank

    {"display":"Hannah C","full_name":"Hannah C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Hannah C 3rd May 2026
  • 5.00/5

    Positive ethical banking

    Feels great to put my money into an ethical bank and support all the positive products and services doing good things in the world. It's... Feels great to put my money into an ethical bank and support all the positive products and services doing good things in the world. It's a good app and good customer service. Read more Read less

    {"display":"Ellie","full_name":"Ellie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    Ellie 3rd May 2026

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