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Triodos Bank reviews

Triodos Bank Logo
Rated Excellent 4.92/5

Triodos Bank reviews

Verified business
Last reviewed within 7 days
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Provides green products to reduce environmental impact
    Provides green products to reduce environmental impact
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 9,465 product reviews

Average score of 4.92/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Triodos Bank have trended positively over the past 90 days

Latest positive rating

5/5

Ethical and transparent.

Ethical and transparent. Good communicators.

{"display":"Jonathan","full_name":"Jonathan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Cash ISA
Jonathan 21st February 2025

Latest negative rating

1/5

There is a hypocritical £3 a month charge (fair fee)

There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is... There is a £3 a month fee for the current account unlike most other current accounts. The reason Triodos bank states it does this is so that it is a “fair fee” to make the bank fairer for financially vulnerable customers who may acquire overdraft charges. However if you are a customer with no money in your current account the fee will result in a un-arranged overdraft. This seems counter to Triodos “fair fee” reasoning, this hypocritical fee results in financially vulnerable customers being pushed unknowingly into a overdraft. Read more Read less

{"display":"Tom ","full_name":"Tom ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1052845.png"}}'s avatar
Current Account
Tom 15th August 2024

About Triodos Bank

Triodos Bank was founded in 1980. With over 700,000 customers, it’s a European bank with offices in the Netherlands, Belgium, the United Kingdom, Spain and Germany.

Triodos Bank provide sustainable financial products to help customers use their money in ways that benefit people and the environment. Triodos Bank focuses activities across three themes: Environmental, Cultural and Social.

Triodos Bank offer personal current accounts, savings and investments and products for businesses and charities.

Triodos Bank at a glance

Contact details

Phone
0330 3550 355
Main address
Triodos Bank, Deanery Road, Bristol, BS1 5AS
Social media

Reviews for Triodos Bank

Showing 11 of 9465 company reviews Last reviewed within 7 days

Ethical and transparent.

Cash ISA 21st February 2025

Ethical and transparent. Good communicators.

Rated Excellent 5/5
Read more product reviews

Excellent

Current Account 21st February 2025

Excellent bank. Great service. Happy with all the customer support.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Excellent

    Excellent bank. Great service. Happy with all the customer support.

    {"display":"Karen C","full_name":"Karen C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Karen C 21st February 2025
  • 5/5

    Triodos getting better all the time!

    I joined a few years ago, and Triodos were earnest, but sometimes less reliable than my old bank. But they have got better (particularly switching... I joined a few years ago, and Triodos were earnest, but sometimes less reliable than my old bank. But they have got better (particularly switching to Visa for debit card helped), and their values are right up there with mine, which gives me a fuzzy warm feeling. There is a fee for the current account, but at least it's transparent. Read more Read less

    {"display":"Katrina D","full_name":"Katrina D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1108352.png"}}'s avatar
    Current Account
    Katrina D 21st February 2025
  • 5/5

    It's simply the most sustainable bank.

    It's simply the most sustainable bank. If you're not with Triodos, there's a large chance you're fuelling climate breakdown.

    {"display":"James","full_name":"James","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Cash ISA
    James 21st February 2025
  • 5/5

    Nobody better for ethical investing.

    There is nobody better for ethical investing. I think there could be better customer service at times (e.g. a mobile app that tracks live performance... There is nobody better for ethical investing. I think there could be better customer service at times (e.g. a mobile app that tracks live performance of your holdings). But I am investing to have impact, so I am happy Read more Read less

  • 5/5

    Ethics don't come around in banking very often

    Ethics don't come around in banking very often but Triodos have made it their purpose and I love it!

    {"display":"Grant ","full_name":"Grant ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Grant 21st February 2025
  • 5/5

    All good!

    Very helpful when I lost a card and very happy to see Apple Pay now available!

    {"display":"Erin McGrail","full_name":"Erin McGrail","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1108348.png"}}'s avatar
    Cash ISA
    Erin McGrail 21st February 2025
  • 5/5

    Always helpful, committed staff, and a feeling Im do...

    Always helpful, committed staff, and a feeling Im doing something positive!

    {"display":"Mark S","full_name":"Mark S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Mark S 21st February 2025
  • 5/5

    Fantastic Service for Both People and Planet

    Always so easy to get hold of someone to talk to about any banking issues, very friending and helpful staff. Very reassuring to know that... Always so easy to get hold of someone to talk to about any banking issues, very friending and helpful staff. Very reassuring to know that what little money I have is being put to good use for people and planet Read more Read less

    {"display":"Katie","full_name":"Katie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Katie 21st February 2025
  • 5/5

    App is very easy to use, no problems whatsoever

    App is very easy to use, no problems whatsoever

    {"display":"Luke W","full_name":"Luke W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current Account
    Luke W 21st February 2025

    Products from Triodos Bank

    Showing products offered by Triodos Bank

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