Paid advertisement
Smart Money People Logo
Newsletter
Go to business site
Share this page
Link copied

Triodos Bank reviews

Triodos Bank Logo
Rated Excellent • 4.83/5

Triodos Bank reviews

Verified business Last reviewed within 7 days British bank awards winner
Write a review
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Provides green products to reduce environmental impact
    Provides green products to reduce environmental impact
  • Award winning organisation
    Award winning organisation
  • Fully digital service with no in-person branches
    Fully digital service with no in-person branches

Review summary

People rate this company as Excellent based on 21,190 product reviews

Average score of 4.83/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Triodos Bank have trended negatively over the past 90 days

Triodos Bank shines for its strong ethical values and transparent investment in sustainable projects, making banking feel truly purposeful. The app and online services are generally easy to use, with helpful, friendly customer service always close at hand. Some find the monthly fees fair given the bank’s principles, though a few mention slow transfers and app quirks.

Positive themes

  • Triodos Bank’s ethical stance makes banking feel like a positive force for good. (84 mentions)
  • Customer service at Triodos Bank is friendly and quick to help when needed. (59 mentions)
  • The Triodos Bank app and online banking are easy to use and improving steadily. (24 mentions)
Summarised by AI
Was this helpful?

About Triodos Bank

Triodos Bank was founded in 1980. With over 700,000 customers, it’s a European bank with offices in the Netherlands, Belgium, the United Kingdom, Spain and Germany.

Triodos Bank provide sustainable financial products to help customers use their money in ways that benefit people and the environment. Triodos Bank focuses activities across three themes: Environmental, Cultural and Social.

Triodos Bank offer personal current accounts, savings and investments and products for businesses and charities.

Triodos Bank at a glance

Contact details

Phone
0330 3550 355
Main address
Triodos Bank, Deanery Road, Bristol, BS1 5AS
Social media

Reviews for Triodos Bank

Showing 11 of 21190 company reviews • Last reviewed within 7 days

positive impact investment with good customer service

Current account • 13th October 2026

I love Triodos as I know they'll focus on making a positive impact with my money. Their customer service is reliable and honest and although... I love Triodos as I know they'll focus on making a positive impact with my money. Their customer service is reliable and honest and although slightly lower than other banks in interest, the benefit of being ethical is outweighing that. Read more Read less

{"display":"B N","full_name":"B N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
B N
Rated Excellent • 5.00/5
Read more product reviews

Ethical principals coupled with secure retirement sa...

Charity savings accounts • 13th October 2026

Ethical principals coupled with secure retirement saving suits me to a T.

{"display":"Bryony Camp","full_name":"Bryony Camp","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 4.00/5

    Ethical ISA

    Isa was ready to open online. Their app makes it easy go track your investments. I chose a managed fund and I am happy to... Isa was ready to open online. Their app makes it easy go track your investments. I chose a managed fund and I am happy to know my money is invested ethically. The value has gone up and down so far bit it's a long term investment anyway. Read more Read less

    {"display":"Alyson L","full_name":"Alyson L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 2.00/5

    Do not use this company.

    Do not use this company. They have zero knowledge of trading, after being in a hedge for 9 months in which they continued to buy... Do not use this company. They have zero knowledge of trading, after being in a hedge for 9 months in which they continued to buy and sell low yesterday they closed out all the trades losing hundreds of millions of pounds without giving anyone an option to trade it out themselves. but I was lucky to be saved with the help of Krishna, Helped me recover my lost funds. get in touch with Krishna. Telegram - kristina_hooper 24 gmail com Read more Read less

    {"display":"Ross C","full_name":"Ross C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online Saver
    Ross C 10th September 2026
  • 2.00/5

    Krishna, Helped me recover my lost funds.

    Do not use this company. They have zero knowledge of trading, after being in a hedge for 9 months in which they continued to buy... Do not use this company. They have zero knowledge of trading, after being in a hedge for 9 months in which they continued to buy and sell low yesterday they closed out all the trades losing hundreds of millions of pounds without giving anyone an option to trade it out themselves. but I was lucky to be saved with the help of Krishna, Helped me recover my lost funds. get in touch with Krishna. Telegram - kristina_hooper 24 gmail com Read more Read less

    {"display":"Ross C","full_name":"Ross C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Ethical investments
    Ross C 10th September 2026
  • 5.00/5

    Good rates for great investment choice

    Good rates for great investment choice

    {"display":"Duncan Smith","full_name":"Duncan Smith","avatar":{"url":"\/assets\/uploads\/avatars\/users\/458628.png"}}'s avatar
  • 5.00/5

    Provides decent investments.

    Provides decent investments, putting money into excellent organisatins.

    {"display":"Richard Lockwood","full_name":"Richard Lockwood","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Customer service is very good, in-person, and all UK...

    Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features,... Customer service is very good, in-person, and all UK based (as it stands). They're slowly getting their act together in regards to the app, features, and compatibility. The monthly fee is £3.00 and hasn't slowly creeped up; which I feared. The rebranding and new app design is really easy on the eye and simple to use. A few years ago, they offered customers an overdraft amnesty, which was frankly incredible and very welcomed. I would like to see them introduce more regular customer loyalty rewards/cash incentives into their make-up moving forward; as like all banks they have benefited massively from subsequent increases in interest rates over the last few years, and will most likely. again in the near future. Read more Read less

    {"display":"Mat D","full_name":"Mat D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Current account
    Mat D 20th August 2026
  • 5.00/5

    We should all bank like this

    It is deeply gratifying to be using a bank with such exceptional ethical standards. I only wish I had moew money to invest with Triodos.

    {"display":"Jo C","full_name":"Jo C","avatar":{"url":"\/assets\/uploads\/avatars\/users\/805394.png"}}'s avatar
    Ethical investments
    Jo C 6th August 2026
  • 2.00/5

    I went through a serious financial setback after tru...

    I went through a serious financial setback after trusting an organization that promised safety and consistent returns. Unexpectedly, my account was frozen, leaving my assets... I went through a serious financial setback after trusting an organization that promised safety and consistent returns. Unexpectedly, my account was frozen, leaving my assets inaccessible, which was both stressful and discouraging. Thankfully, I later connected with a recovery team led by Kristina Hooper. Their professionalism and dedication stood out, and with their support, I was able to regain access to my investment funds. If you ever find yourself in a similar situation, it’s important to act quickly and consult experienced professionals. k r i s t i n a h o o p e r 24 At g m a i l c 0 m Read more Read less

    {"display":"Ross C","full_name":"Ross C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Online Saver
    Ross C 16th July 2026
  • 3.00/5

    Slow fund transfer times

    Several times I have experienced delays, compared with other banks, when transferring funds out of my Triodos account. Because of this I decided to switch... Several times I have experienced delays, compared with other banks, when transferring funds out of my Triodos account. Because of this I decided to switch to another bank and my Triodos balance was delayed by over 24 hours reaching the new account Read more Read less

    {"display":"David Crossman","full_name":"David Crossman","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Triodos Bank
    Showing products offered by Triodos Bank

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice