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Triodos Bank: Business Banking reviews

Name: Business Banking
Rating: 4.93 (463 reviews)

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4.93

Based on 463 reviews, last reviewed 28th Apr 2026

6800% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

Latest highest rating:

5

Always available to help when needed in person. Always available to help when needed in person. No bots, just people Reviewed on: 28th April 2026

Latest lowest rating:

2

Improvements needed Need some improvements to be honest. Especially on their fees. I don't trust them fully yet Reviewed on: 16th April 2025

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About this product

Triodos Bank business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at Triodos Bank is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of Triodos Bank business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

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Triodos Bank Business Banking reviews (463)

Always available to help when needed in person.

Always available to help when needed in person. No bots, just people Reviewed on: 28th April 2026

Reply from Triodos Bank Hi Charles, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 28th April 2026

Our savings are actively doing good.

Brilliant. It's good to know our savings are actively doing good. Customer service is always helpful. Three (only three!) quibbles. The access token is fiddly to use. Not difficult, but fiddly. Need to introduce debit cards for businesses. Need to work with QuickBooks to ensure we can connect our bank accounts automatically. Though the downloads and uploads work OK. But apart from those quibbles we are very happy with our accounts. Reviewed on: 23rd April 2026

Good customer service

Charges are clear, any mistakes have been dealt with quickly and compensation paid. All queries are answered clearly and quickly, phone calls are courteous and operators knowledgeable. Reviewed on: 23rd April 2026

Reply from Triodos Bank Hi Philippa, Thank you for taking the time to leave us a review. We’re delighted to have you as a customer and thank you for your support. Kind Regards, Jennifer Response date: 28th April 2026

Great experience, easy to use.

Great experience, easy to use. Good customer service Reviewed on: 22nd April 2026

Reply from Triodos Bank Hello, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 22nd April 2026

Thank you Triodos

I have used Triodos for my business for, I think, over 20 years, since discovering a bank with strong ethical policies, something that as a Fair Trade shop influences all our decisions. Since that time, as campaigning has raised public awareness, the majority of corporations, companies, businesses etc have been pressured into incorporating more sustainable, fair and ethical policies whereas Triodos chose to be a pioneer. In all that time I have found it easy to use on line but if an occasion arose and I needed to contact, this was also a very simple, and I was quickly speaking to a real person who dealt with my call effectively and without being rushed. I’m proud to be a Triodos customer and know that my business isn’t contributing negatively but actively supporting projects and communities to improve lives and futures. Thank you, (smiley face here) Reviewed on: 22nd April 2026

Love that they answer the phone and deal with the issue

Love that they answer the phone and the person who picks up can invariable deal with the issues straight away. I also love that they only invest in things making the world a better place. Reviewed on: 21st April 2026

Safe and Secure

We've been using Triodos for many years now and though there haven't been many transactions there is a sense that our money is safe and secure and active in helping sustainable projects. Also good service when we have any queries. Reviewed on: 21st April 2026

Triodos people are always incredibly helpful.

Triodos people are always incredibly helpful. On line banking is intuitive and efficient Reviewed on: 21st April 2026

Great customer service and glad they are so ethical

Great customer service and glad they are so ethical Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Jessica, Thank you for your review and positive feedback. We’re delighted to hear that you enjoy being a Triodos customer and that you’re pleased with our customer service. Kind Regards, Jennifer Response date: 21st April 2026

Purpose before profit

This is a bank that really puts the needs of the planet before profit. Whenever I come across an organisation that is trying to really make a difference I discover that they also bank with Triodos. That says it all. Reviewed on: 21st April 2026

Reply from Triodos Bank Hi Jonathan, Thank you for your review. We’re happy to hear you enjoy being a part of the sustainable finance movement, thank you for your support. Kind Regards, Jennifer Response date: 21st April 2026

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