Write a review

TSB: Business Banking reviews

Name: Business Banking
Rating: 1.98 (54 reviews)

View other TSB products

1.61

Based on 54 reviews, last reviewed 15th Sep 2024

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

17%

70%

Latest highest rating:

4

Trustworthy bank, technology can be improved I'm generally happy with my business account at TSB. I've experienced friendly customer service, the rates and correspondence have been good. What I'd... Read more Reviewed on: 14th March 2023

Latest lowest rating:

1

Now looking for alternative bank IIncredibly inflexible & unhelpful. They only communicate on their terms & at their convenience. They wrote to me in July when I was out of the countr... Read more Reviewed on: 15th September 2024

Read all reviews Write a review

About this product

TSB business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at TSB is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of TSB business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Review TSB: Business Banking now

Help others make smarter decisions by sharing your own experience.

Write a review

TSB Business Banking reviews (54)

Now looking for alternative bank

IIncredibly inflexible & unhelpful. They only communicate on their terms & at their convenience. They wrote to me in July when I was out of the country for a prolonged period. Instead of messaging me to ask me to get in touch they sent a 2nd letter threatening to close my account if I did not contact them. I did eventually manage to speak to someone (after 2 separate x 15 minute waits). The matter turned out to be something fairly minor & didn’t merit a threat. The customer service guy didn’t listen to what I told him. I told him to re-send documents for signing. Two days after this I discovered that payments due on my business card had been refused by the bank … coincidence? It’s Sunday. I tried phoning their fraud department but having gone through the interminable “press this”, & citing “suspicious activity on my account” as the reason for the call & the automated voice said: “Fraud on your account. The office is now closed”. Well, that’s all right then, I feel my money is in safe hands here. NOT. Reviewed on: 15th September 2024

Hands down the WORST business bank ever.

Hands down the WORST business bank ever. Basic system, no PDF downloads of statements. So if you need a loan, or any credit, you WONT get it with TSB.. absolute joke of a bank and one to AVOID Reviewed on: 22nd August 2024

They won’t let me transfer funds

They won’t let me transfer funds from. TSB current account to a TSB mortgage because is more than £25000. I have to do it at £25000 a day! Reviewed on: 21st March 2024

Poor systems, heavy bureacracy

Have had my account for a few months and the function of this bank is appalling. Over heavy fraud checks restrict the ability to function as a business. Interface and app function is also poor. Very long wait times on the phone for support. Am switching to Monzo right now whilst on hold with TSB to resolve another issue. AVOID if you want to do any kind of business. Reviewed on: 29th November 2023

Unprofessional

The person who was dealing with me asked me to provide them documents of 2024 and we are in 2023 and they just made an issue on purpose.when i said to them you need more training because how can i send you 2024 documents which didn’t even start yet so they made an accuse for that. I went with barclays and i am more then happy that i just left TSB their services are always down too. Reviewed on: 22nd November 2023

Out dated

Very out dated. Paper statements only and appalling customer service. Please use another bank as leaving them is very hard. Reviewed on: 26th October 2023

So outdated

Such an outdated bank. You cant even download statements! Reviewed on: 19th October 2023

Tsb scam

TSB Scam Very very bad service and they report account to hmrc even if your account is clear and no issue. They freeze your account and using your money for their business . Be aware TSB scam Date of experience: 20 July 2023 Reviewed on: 11th September 2023

Worst bank to do business with

Being banking with this bank for sometime now. You get no support when unauthorise payment taken from your account.. No benifit as a business customer. Worst bank to take your business. I am taking legal action with them. And moving my business. I would never recon ment this Reviewed on: 1st September 2023

Dissapointing at every turn

Honestly the most patronising, and unsupportive business bank i have ever dealt with. Dissapointing at every turn. If you run a small business and have any ambition, do not bank with TSB, their beaurocracy and structure is not set up in any way to emphathise abd support small business owners. Avoid at all costs! Reviewed on: 11th August 2023

Do you have a different TSB product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

TSB has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub