Write a review

Go to business site

TSB: Business Banking reviews

Name: Business Banking
Rating: 1.85 (62 reviews)

View other TSB products

1.51

Based on 62 reviews, last reviewed 6th Nov 2025

No new 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

15%

74%

Latest highest rating:

4

Trustworthy bank, technology can be improved I'm generally happy with my business account at TSB. I've experienced friendly customer service, the rates and correspondence have been good. What I'd... Read more Reviewed on: 14th March 2023

Latest lowest rating:

1

TSB Business - Dinosaurs of the banking world. My family have had a business account with the TSB through it's various merges/evolutions since the 1970s. They recently informed us they were closing... Read more Reviewed on: 6th November 2025

Read all reviews Write a review

About this product

TSB business banking reviews at Smart Money People are helping other business people to fund out what being a business banking customer at TSB is really like. With business banking and aspects such as access to finance being so important to many business owners, Smart Money People is becoming the UK's leading source of TSB business banking reviews. Remember that you can write yours too, and join our mission to increase trust and transparency in financial services.

Review TSB: Business Banking now

Help others make smarter decisions by sharing your own experience.

Write a review

TSB Business Banking reviews (62)

They won’t let me transfer funds

They won’t let me transfer funds from. TSB current account to a TSB mortgage because is more than £25000. I have to do it at £25000 a day! Reviewed on: 21st March 2024

Poor systems, heavy bureacracy

Have had my account for a few months and the function of this bank is appalling. Over heavy fraud checks restrict the ability to function as a business. Interface and app function is also poor. Very long wait times on the phone for support. Am switching to Monzo right now whilst on hold with TSB to resolve another issue. AVOID if you want to do any kind of business. Reviewed on: 29th November 2023

Unprofessional

The person who was dealing with me asked me to provide them documents of 2024 and we are in 2023 and they just made an issue on purpose.when i said to them you need more training because how can i send you 2024 documents which didn’t even start yet so they made an accuse for that. I went with barclays and i am more then happy that i just left TSB their services are always down too. Reviewed on: 22nd November 2023

Out dated

Very out dated. Paper statements only and appalling customer service. Please use another bank as leaving them is very hard. Reviewed on: 26th October 2023

So outdated

Such an outdated bank. You cant even download statements! Reviewed on: 19th October 2023

Tsb scam

TSB Scam Very very bad service and they report account to hmrc even if your account is clear and no issue. They freeze your account and using your money for their business . Be aware TSB scam Date of experience: 20 July 2023 Reviewed on: 11th September 2023

Worst bank to do business with

Being banking with this bank for sometime now. You get no support when unauthorise payment taken from your account.. No benifit as a business customer. Worst bank to take your business. I am taking legal action with them. And moving my business. I would never recon ment this Reviewed on: 1st September 2023

Dissapointing at every turn

Honestly the most patronising, and unsupportive business bank i have ever dealt with. Dissapointing at every turn. If you run a small business and have any ambition, do not bank with TSB, their beaurocracy and structure is not set up in any way to emphathise abd support small business owners. Avoid at all costs! Reviewed on: 11th August 2023

Worst Bank Ever

Customer service is appalling and you will never get answers to any questions you ask and they will never put you through to a manager who can answer your questions. I’ve had my business cards blocked 4 times in 2 months. This is without no apparent reason. It takes me over an hour to get them unblocked and I have to answer the same stupid question to more than 2 people before getting transferred to the right person. Today was so frustrating when a few transactions were blocked and had to be put on hold for over an 1hour 45 minutes, just to be told that I will be issued with a brand new card! My current card is not due to expire. I asked why and all I got told is ‘I don’t Know’ . I asked to speak to the manager and got told they were not available, I requested a call back and explained this keeps happening and I had even made a formal complaint which didn’t ever get resolved. I was told TSB managers don’t ring the customer back and I would have to try to call them again. TSB needs to be shut down! Reviewed on: 26th June 2023

Trustworthy bank, technology can be improved

I'm generally happy with my business account at TSB. I've experienced friendly customer service, the rates and correspondence have been good. What I'd like to see improved is the technology side of the internet banking. Since the updates to the website a few months ago, I've been having trouble with connecting my cloud bookkeeping solution to TSB. The link between the two keeps breaking, which means I often have to spend time to renew the connection. It worked fine for years in the past. Reviewed on: 14th March 2023

Do you have a different TSB product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Are you a business? Get insights, reply to reviews, invite customers and understand their needs

Alternative products

Business Banking
from Wallester 5.00 from 3 reviews
Business Banking
from Mettle 4.90 from 2245 reviews
Business Current Account
from Cynergy Bank 5.00 from 1 reviews

Want to see more from TSB?

Business Insurance
from TSB 5.00 from 1 reviews
Platinum Balance Transfer Card
from TSB 4.50 from 2 reviews
Cash ISA
from TSB 4.43 from 14 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub