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RCI Bank reviews

RCI Bank Logo
Rated Excellent • 4.90/5

RCI Bank reviews

Verified business Last reviewed within 7 days
See more on their website Write a review
  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 17,184 product reviews

Average score of 4.90/5
5 star
89%
4 star
9%
3 star
1%
2 star
0%
1 star
1%
Reviews for RCI Bank have trended positively over the past 90 days

RCI Bank’s savings accounts are a breeze to use with a straightforward app and website that make managing money simple. The interest rates are generally competitive and often updated quickly when market rates change. Helpful, polite staff and clear communication add to the easy-going experience. On the downside, some find the interest rates slipping behind competitors lately, and a few have had frustratingly slow withdrawal times or difficulty reaching customer service by phone. A handful also wished for quicker transfers and better contact options.

Positive themes

  • RCI Bank’s app and website are really easy to use for managing Freedom Savings Account.
  • RCI Bank offers competitive interest rates that often rise quickly with market changes.
  • Customer service at RCI Bank is friendly and helpful when you need to speak to someone.

Negative themes

  • Interest rates have dropped recently and lag behind many competitors.
  • Withdrawals can be slow and transfers take longer than with other banks.
  • Hard to get through by phone or email; customer service can be unresponsive.
Summarised by AI
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About RCI Bank

RCI Bank is part of RCI Bank and Services, Renault's global banking group.

Present in over 36 countries, the Group lends to millions of customers across the world.

In 2015, RCI Bank launched in the UK with a vision to provide a real alternative for UK savers by offering transparency, simple accounts and great service.

RCI Bank at a glance

Contact details

Website
Visit provider website
Phone
0345 605 6050
Email
[email protected]
Main address
Freepost, RCI BANK
Social media

Reviews for RCI Bank

Showing 11 of 17184 company reviews • Last reviewed within 7 days

Very good rate of interest, very helpful customer se...

Freedom Savings Account • 18th April 2026

Very good rate of interest, very helpful customer service

{"display":"Bahman S","full_name":"Bahman S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Freedom Savings Account - our 1st choice

Freedom Savings Account • 18th April 2026

We have a joint Freedom Savings Account to save for holidays etc. When needing an individual savings account just for myself, I had no hesitation... We have a joint Freedom Savings Account to save for holidays etc. When needing an individual savings account just for myself, I had no hesitation in re-opening a Freedom Savings. Both accounts are so easy to deposit and withdraw money from and the interest is comparable to other banks' rates. Read more Read less

{"display":"Helen TT","full_name":"Helen TT","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I have a fantastic interest rate with RCI

    I have a fantastic interest rate with RCI, which I’m really happy with. They have been a wonderful bank, I’ve enjoyed investing my money with... I have a fantastic interest rate with RCI, which I’m really happy with. They have been a wonderful bank, I’ve enjoyed investing my money with them. I have a 1 year fixed rate, which is very competitive, that pays interest monthly straight into my current account that boosts my monthly pension. Read more Read less

    {"display":"Gillian H","full_name":"Gillian H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent rate of interest and easy to manage!

    An easy account to manage, clear app interface making it quick and easy to move funds in and out. And the interest rate is always top drawer!

    {"display":"John P","full_name":"John P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good rates and easy to use accounts

    Good rates and easy to use accounts

    {"display":"Dave","full_name":"Dave","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    RCI online banking is easy to use with good security.

    RCI online banking is easy to use and I am confident in their security. I also appreciate their good communication through text messages.Fair rates of... RCI online banking is easy to use and I am confident in their security. I also appreciate their good communication through text messages.Fair rates of interest for fixed savings accounts. Read more Read less

    {"display":"Anne ","full_name":"Anne ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Good interest rate and easy to use app

    Good interest rate and easy to use app

    {"display":"Joan C","full_name":"Joan C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Excellent Rates - User Friendly

    Easy to work with and interest rates are good.

    {"display":"Simon Wait","full_name":"Simon Wait","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Thank you for good service

    I have been with RCI for many years as they were always very competitive in their rates and easy to deal with them. Rates are... I have been with RCI for many years as they were always very competitive in their rates and easy to deal with them. Rates are not as competitive today but no doubt I think they will improve again? Read more Read less

    {"display":"Helen M","full_name":"Helen M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    First Class

    I’ve always found RCI easy to work with. Excellent customer service. When I managed to completely mess up my password it was so good to... I’ve always found RCI easy to work with. Excellent customer service. When I managed to completely mess up my password it was so good to have an intelligent person available to sort out the problem. Very fair interest rates which are immediately increased when conditions allow. Website is very simple to use and understand. Read more Read less

    {"display":"Marney J","full_name":"Marney J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Simple to open and interest paid on time.

    Simple to open and interest paid on time.

    {"display":"CALUM Y","full_name":"CALUM Y","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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