Smart Money People Logo
Go to business site

Voting in the British bank awards 2026 is open - Vote here

Share this page
Link copied

RCI Bank reviews

RCI Bank Logo
Rated Excellent • 4.89/5

RCI Bank reviews

Verified business Last reviewed within 7 days
See more on their website Write a review

Review summary

People rate this company as Excellent based on 15,329 product reviews

Average score of 4.89/5
5 star
89%
4 star
9%
3 star
1%
2 star
0%
1 star
1%
Reviews for RCI Bank have trended positively over the past 90 days

RCI Bank’s savings accounts are a breeze to use, with clear websites and apps that make managing money simple. The interest rates are generally competitive and often updated quickly when the Bank of England changes rates. Friendly, helpful staff and reliable communication add to the smooth experience. However, some have found the interest rates slipping behind competitors lately, and a few have struggled with slow transfers or poor customer service responses.

Positive themes

  • RCI Bank’s Freedom Savings Account is easy to use with a clear app and website.
  • RCI Bank offers competitive interest rates that keep many savers happy.
  • Customer service at RCI Bank is friendly and helpful when you need them.

Negative themes

  • Some find RCI Bank’s interest rates have dropped behind other providers recently.
  • Transfers can be slow and withdrawal delays frustrate some RCI Bank users.
  • A few customers report poor or unresponsive customer service at RCI Bank.
Summarised by AI
Was this helpful?

About RCI Bank

RCI Bank is a savings provider with a range of products to suit a variety of requirements. RCI Bank believe that a good savings account can help you to stay in control of your finances and help you get on with living your life. Find out what existing customers have to say about RCI Bank and its products by reading our reviews.

If you’re looking to open a savings account with RCI Bank, read the reviews on Smart Money People to learn more. Find out what existing account holders liked and disliked. Learn about the process of opening an account with RCI Bank and how easy it is to manage. Read about genuine experiences with the customer service team. All of this and more can be found in our RCI Bank reviews.

Have you got a savings account with RCI Bank? Share your experience with our Smart Money People community. Together, we can help people like you make better financial decisions. Tell us why you chose RCI Bank as your savings provider and if you’re happy you did. Share details about opening an account: was it quick and simple? Did RCI Bank help you choose the right account for your needs? Would you recommend the provider to family and friends? Write an RCI Bank review today.

RCI Bank at a glance

Contact details

Website
Visit provider website

Reviews for RCI Bank

Showing 11 of 15329 company reviews • Last reviewed within 7 days

Good interest rate on savings ...

Freedom Savings Account • 29th March 2026

Provides a good interest rate on savings ...

{"display":"Chris Ellis","full_name":"Chris Ellis","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

A lovely experience.

Fixed Term Savings Account • 28th March 2026

A lovely experience. Easy to deal with.

{"display":"Manhar B","full_name":"Manhar B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Good Online Bank.

    Good competative rates. Good communication. Easy to use website design. Simple to transfer money in and out of account. Informed updates throughout year via E-Mail.

    {"display":"NC","full_name":"NC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Good website and internet banking.

    Good website and internet banking. Interests rates are very competitive

    {"display":"Jan J","full_name":"Jan J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Just right.

    Just right. Truly great and deliberate.

    {"display":"Antony Mitchell","full_name":"Antony Mitchell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to setup accounts and manage.

    Easy to setup accounts and manage. Delays on withdrawals are a concern

    {"display":"Anthony Keenan","full_name":"Anthony Keenan","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1418208.png"}}'s avatar
  • 5/5

    Thank you for offering competitive deposit rates

    Thank you for offering competitive deposit rates

    {"display":"Andre K","full_name":"Andre K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Hassle-free service.

    My husband and I asked to withdraw some of our money. The adviser who attended to us over the phone was very attentive and polite... My husband and I asked to withdraw some of our money. The adviser who attended to us over the phone was very attentive and polite to begin with. Our request was sorted in no time. Read more Read less

    {"display":"Chy","full_name":"Chy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4/5

    Wonderful opportunities to save

    I have looked at RCI and what they offer and, although we have an account with RCI we haven't explored all our options. But what... I have looked at RCI and what they offer and, although we have an account with RCI we haven't explored all our options. But what they offer is really good. I would very much like to start a Fixed Term account with them next month. Read more Read less

    {"display":"SonPR","full_name":"SonPR","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Safe banking from home

    I have had a general account and a savings account with RCI. It is connected with my bank account at another bank so I feel... I have had a general account and a savings account with RCI. It is connected with my bank account at another bank so I feel my money is safe and I can control what leaves the account. It is easy to access the account by phone and I do not have to visit a branch. Read more Read less

    {"display":"Susie Kay","full_name":"Susie Kay","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very easy to manage internet-based savings account w...

    Very easy to manage internet-based savings account which always offers a competitive interest rate.

    {"display":"Jeremy P","full_name":"Jeremy P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from RCI Bank
    Showing products offered by RCI Bank

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice