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RCI Bank reviews

RCI Bank Logo
Rated Excellent • 4.88/5

RCI Bank reviews

Verified business Last reviewed within 7 days
See more on their website Write a review

Review summary

People rate this company as Excellent based on 12,943 product reviews

Average score of 4.88/5
5 star
88%
4 star
10%
3 star
1%
2 star
0%
1 star
1%
Reviews for RCI Bank have trended negatively over the past 90 days

RCI Bank’s savings accounts and apps are praised for being straightforward, easy to use, and reliable with competitive interest rates. The customer service is often described as friendly, helpful, and quick to respond. However, some have struggled with slow or unresponsive phone support and occasional delays in withdrawals.

Positive themes

  • RCI Bank’s Freedom Savings Account app is simple, reliable, and easy to use.
  • The interest rates on RCI Bank’s savings accounts are consistently competitive.
  • Customer service at RCI Bank is friendly, helpful and quick to respond.

Negative themes

  • Phone support at RCI Bank can be slow or unresponsive at times.
  • Some customers experienced delays withdrawing money from RCI Bank accounts.
  • Interest rates on some RCI Bank accounts have dropped or are less competitive.
Summarised by AI
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About RCI Bank

RCI Bank is a savings provider with a range of products to suit a variety of requirements. RCI Bank believe that a good savings account can help you to stay in control of your finances and help you get on with living your life. Find out what existing customers have to say about RCI Bank and its products by reading our reviews.

If you’re looking to open a savings account with RCI Bank, read the reviews on Smart Money People to learn more. Find out what existing account holders liked and disliked. Learn about the process of opening an account with RCI Bank and how easy it is to manage. Read about genuine experiences with the customer service team. All of this and more can be found in our RCI Bank reviews.

Have you got a savings account with RCI Bank? Share your experience with our Smart Money People community. Together, we can help people like you make better financial decisions. Tell us why you chose RCI Bank as your savings provider and if you’re happy you did. Share details about opening an account: was it quick and simple? Did RCI Bank help you choose the right account for your needs? Would you recommend the provider to family and friends? Write an RCI Bank review today.

RCI Bank at a glance

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Reviews for RCI Bank

Showing 11 of 12943 company reviews • Last reviewed within 7 days

RCI is not slow to increase the savings interest rates

Freedom Savings Account • 6th March 2026

Pleased that RCI is not slow to increase the interest rate when the financial markets indicate that savings rates need to increase.

{"display":"Ken M","full_name":"Ken M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Easy to set up and access.

Freedom Savings Account • 3rd March 2026

Easy to set up and access. Good interest rates. Good communication

{"display":"Sam M","full_name":"Sam M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 4/5

    Good honest Bank.

    Good honest Bank. Never had issues. Just what you need.

    {"display":"Stephen R","full_name":"Stephen R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy to use, great for beginners, good interest rates

    The account was very easy to set up, it’s easy to access and to see my balance. The RCI Freedom Savings Account interest rates which... The account was very easy to set up, it’s easy to access and to see my balance. The RCI Freedom Savings Account interest rates which really helps me get the most of my money. I have two Freedom Savings Accounts with RCI and one fixed term account that I will be moving into one of my freedom accounts when the time comes. RCI offers some great options and I’m happy I started my savings journey with them. Read more Read less

    {"display":"Evie","full_name":"Evie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Freedom Savings Account
    Evie 23rd February 2026
  • 5/5

    Very competitive interest rates and easy to access o...

    Very competitive interest rates and easy to access online accounts.

    {"display":"Paul ","full_name":"Paul ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1199268.png"}}'s avatar
  • 5/5

    Easy access, easy to operate and generous savings rate.

    Easy access, easy to operate and generous savings rate. Quick responsive website with smooth and reliable transactions.

    {"display":"Naizby","full_name":"Naizby","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy and reliable communication.

    Easy and reliable communication.

    {"display":"Stephen L","full_name":"Stephen L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Easy, efficient and reliable service.

    Easy, efficient and reliable service. Makes tans acting effortless and secure

    {"display":"Aloke S","full_name":"Aloke S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Great service!

    It felt good when my husband and I could actually speak to a real human. Staff was always ready to assist us with issues when... It felt good when my husband and I could actually speak to a real human. Staff was always ready to assist us with issues when they arose. Stuck to their word and made our money readily available when it was time. Read more Read less

    {"display":"Chy","full_name":"Chy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    95 Day Notice Account
    Chy 18th February 2026
  • 5/5

    Valuing existing customers...

    Been a customer for several years and always happy with services and interest rates..feel valued as a longstanding customer

    {"display":"Jenn S","full_name":"Jenn S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    great rates and service, recommend

    great rates and service, recommend

    {"display":"Simon","full_name":"Simon","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    95 Day Notice Account
    Simon 17th February 2026

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