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RCI Bank reviews

RCI Bank Logo
Rated Excellent • 4.84/5

RCI Bank reviews

Verified business Last reviewed within 14 days British bank awards winner
See more on their website Write a review
  • 24/7 customer support via phone, live chat or social media
    24/7 customer support via phone, live chat or social media
  • Award winning organisation
    Award winning organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • FCA approved and regulated
    FCA approved and regulated

Review summary

People rate this company as Excellent based on 17,216 product reviews

Average score of 4.84/5
5 star
90%
4 star
9%
3 star
1%
2 star
0%
1 star
1%
Reviews for RCI Bank have trended negatively over the past 90 days

RCI Bank’s Freedom Savings Account and Fixed term savings account are loved for their competitive interest rates, easy-to-use websites and apps, plus friendly, helpful customer service. Many find the online experience straightforward and appreciate clear, timely communication. However, some feel the interest rates have dropped recently and a few have struggled with slow or unresponsive customer support, especially when urgent help was needed.

Positive themes

  • RCI Bank’s interest rates are often praised as competitive and fair. (22 mentions)
  • The Freedom Savings Account app and website are easy to use and navigate. (14 mentions)
  • Customer service is friendly and helpful when contacted at RCI Bank. (10 mentions)

Negative themes

  • Interest rates have dropped recently and are no longer market leading. (10 mentions)
Summarised by AI
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About RCI Bank

RCI Bank is part of RCI Bank and Services, Renault's global banking group.

Present in over 36 countries, the Group lends to millions of customers across the world.

In 2015, RCI Bank launched in the UK with a vision to provide a real alternative for UK savers by offering transparency, simple accounts and great service.

RCI Bank at a glance

Contact details

Website
Visit provider website
Phone
0345 605 6050
Email
[email protected]
Main address
Freepost, RCI BANK
Social media

Reviews for RCI Bank

Showing 11 of 17216 company reviews • Last reviewed within 14 days

One side was excellent the other was not so good.

Fixed term savings account • 15th October 2026

One side was excellent the other was not so good. Like of fast reply. Very lengthy process on the not so good transfer.. But the excellent site, was straight forward.

{"display":"Didier Colyn","full_name":"Didier Colyn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews

Good company to deal with

Fixed term savings account • 13th October 2026

Easy company to deal with and competitive products

{"display":"David M","full_name":"David M","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1139946.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Great bank so far

    Great bank so far no real issues. Savings interest has gone down since opening

    {"display":"Natalie C","full_name":"Natalie C","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1159591.png"}}'s avatar
  • 5.00/5

    Great Savings rate & excellent website

    Great Savings rate & excellent website

    {"display":"Seahouses ","full_name":"Seahouses ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Fantastic

    I've been saving with them for nearly a decade now. They have a very good interest rates. And there apps is very easy to navigate.

    {"display":"Anthony Pearce","full_name":"Anthony Pearce","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    They seem to be honest and consistent.

    They seem to be honest and consistent. You know where you are. They remain competitive. The web site is secure and easy to use. I like them

    {"display":"Martin N","full_name":"Martin N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy access with good interest rate

    I have been using RCI Bank for seral years now as my Easy Access savings account. It offer very good service and a good interest... I have been using RCI Bank for seral years now as my Easy Access savings account. It offer very good service and a good interest rate. It is very easy to use and I highly recommend this account. Read more Read less

    {"display":"Naizby","full_name":"Naizby","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 4.00/5

    Great rates and customer service

    Great rates and customer service

    {"display":"Seahouses ","full_name":"Seahouses ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Great app, great interest rates

    One of the most competitive interest rates for savings accounts on the market currently. Was really easy to set up and the app is very... One of the most competitive interest rates for savings accounts on the market currently. Was really easy to set up and the app is very accessible and friendly to use. I would recommend this if you’re looking into getting a savings account. Read more Read less

    {"display":"Isobel W","full_name":"Isobel W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Fair interest rates

    Easy to use the app. Decent interest rate.

    {"display":"Peter","full_name":"Peter","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Easy to use account with competitive rate of interest.

    Easy to use account with competitive rate of interest.

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

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