Excellent monthly rates, no hassle withdrawing money, customer service extremely helpful, all at the touch of your fingers as its all done through their mobile... Excellent monthly rates, no hassle withdrawing money, customer service extremely helpful, all at the touch of your fingers as its all done through their mobile app. Their mobile app is easy to use and it takes little effort to set uo an account. But please read their FAQs before hand just so you know which is the right choice for you! Read more Read less

The bank is easy to deal with online. Payments in and withdrawals to a nominated account are normally within 24 hours. The interest rate is... The bank is easy to deal with online. Payments in and withdrawals to a nominated account are normally within 24 hours. The interest rate is amongst the best for easy access savings. I have never had any problems with my accounts. I would willingly reco0mmend them to friends and family. Read more Read less

RCI's Freedom Savings Account works great for me. Withdrawals really are instant. Withdrawals from many other easy access accounts take hours or even next day... RCI's Freedom Savings Account works great for me. Withdrawals really are instant. Withdrawals from many other easy access accounts take hours or even next day until the money is transferred and available in the nominated account. Read more Read less

Staff are polite and helpful. The interest rates are competitive and website easy to use. The information is clearly marketed and self explanatory.

I’m a consumer journalist and have two fixed rate accounts and a number of easy access accounts with RCI. I have been an RCI customer... I’m a consumer journalist and have two fixed rate accounts and a number of easy access accounts with RCI. I have been an RCI customer for around eight years and have never had an issue with them. I find it more than a little suspicious that so many 1-star reviews have been posted over such a short space of time recently. By the simple law of averages, there should be at least a number of 2-star and more reviews mixed in with the unending list of 1-star reviews! Read more Read less

I've withdrawn my money the 7th December, and still haven't received on 11th December 2023. I've contacted them, they tried to explained, fool me, the... I've withdrawn my money the 7th December, and still haven't received on 11th December 2023. I've contacted them, they tried to explained, fool me, the situation which is good for them but it is not for customers. And I've asked for the interest daily rate that I suppose to get per day while they keep my money in their pockets, and they said you can not get anything since 7th December when you asked for withdrawal. So they get free beef from my money while I'm waiting for that questionable transferring money. Well the very clever game I should say. Therfore, I'm closing down my account to save my money and time. Beware of this type of 'legal Sc..'. Read more Read less

RCIs total inability to manage my maturity instructions leading up to and after my fixed bond maturing has left me out of pocket. I can’t... RCIs total inability to manage my maturity instructions leading up to and after my fixed bond maturing has left me out of pocket. I can’t have been let down repeatedly by customer services who have not completed there promises have not phoned back when promised and have not delivered my interest to my nominated bank account as requested. T have received no response from phone, email nor secure messaging. Feeling totally let down and concerned over the safety of my investment. Watch out. Read more Read less

Used to provide great service, but now, like other reviewers, I can not make contact with anyone at RCI, either by phone, email or online... Used to provide great service, but now, like other reviewers, I can not make contact with anyone at RCI, either by phone, email or online message. I have an important question that needs resolving. If I was a victim of fraud, what could I do? Read more Read less

No one is available for calls and emails. We lost our money as we tried to close our account and no one is available to... No one is available for calls and emails. We lost our money as we tried to close our account and no one is available to help with enquiries and emails. I won't be recommending this bank to my friends and family. I don't think this bank is legit. Unfortunately we lost our money. Read more Read less