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RCI Bank: Freedom Savings Account reviews

4.70
Based on 2,149 reviews, last reviewed 16th Jan 2024
100% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
81%
See only 4 star reviews
15%
See only 3 star reviews
2%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Suspicious number of 1-star reviews I’m a consumer journalist and have two fixed rate accounts and a number of easy access accounts with RCI. I have been an RCI customer for around eight... Read more Reviewed on: 16th January 2024
Peter Hill's avatar
Peter Hill

Latest lowest rating:

1

Dishonest business, beware! I've withdrawn my money the 7th December, and still haven't received on 11th December 2023. I've contacted them, they tried to explained, fool me, th... Read more Reviewed on: 11th December 2023
Mr Customer's avatar
Mr Customer

About the Freedom Savings Account

RCI Bank savings reviews can help you to find out more about life at RCI Bank. How easy is it to contact RCI Bank? And how friendly are they? Our RCI Bank savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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RCI Bank Freedom Savings Account reviews (2149)

Suspicious number of 1-star reviews

5
I’m a consumer journalist and have two fixed rate accounts and a number of easy access accounts with RCI. I have been an RCI customer for around eight years and have never had an issue with them. I find it more than a little suspicious that so many 1-star reviews have been posted over such a short space of time recently. By the simple law of averages, there should be at least a number of 2-star and more reviews mixed in with the unending list of 1-star reviews! Reviewed on: 16th January 2024
Peter Hill's avatar
Peter Hill

Dishonest business, beware!

1
I've withdrawn my money the 7th December, and still haven't received on 11th December 2023. I've contacted them, they tried to explained, fool me, the situation which is good for them but it is not for customers. And I've asked for the interest daily rate that I suppose to get per day while they keep my money in their pockets, and they said you can not get anything since 7th December when you asked for withdrawal. So they get free beef from my money while I'm waiting for that questionable transferring money. Well the very clever game I should say. Therfore, I'm closing down my account to save my money and time. Beware of this type of 'legal Sc..'. Reviewed on: 11th December 2023
Mr Customer's avatar
Mr Customer

What has happened?

1
Used to provide great service, but now, like other reviewers, I can not make contact with anyone at RCI, either by phone, email or online message. I have an important question that needs resolving. If I was a victim of fraud, what could I do? Reviewed on: 23rd November 2023
David Smith's avatar
David Smith

customer service

1
They never answer the phone. I've now been hanging on for 20 minutes Reviewed on: 13th November 2023
EO's avatar
EO

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