Banked with them for 35 years

I have banked with the coop for over 35 years now and never had an issue with them only wish they hadn’t closed all local banks to me, however as I am able to bank through the post office it’s not been an issue

Reviewed on 9th February 2020

Angela Hoggarth

Welcomes all.

Too much debt for other banks etc. DRO in place but still they allowed me to open a deposit account.

Reviewed on 8th February 2020

PhilTB54

Life saver.

Bad credit rating meant I couldn't get an account except from theCo op.

Reviewed on 12th January 2019

PhilTB54

Untouchable

Only bank that would provide a savings account as I went through the DRO process.

Reviewed on 11th February 2018

PhilTB54

Public Complaint

The Coop Bank has recently had a new online banking system. A perfect example of how to make a 'not very good system' into something dreadful. Apart from the fact that there are lots of access issues, wasting time on phone calls, queuing to be... Read more

The Coop Bank has recently had a new online banking system. A perfect example of how to make a 'not very good system' into something dreadful. Apart from the fact that there are lots of access issues, wasting time on phone calls, queuing to be answered etc. Now, you cannot transfer money from a deposit account into any other account. That is how it has been designed. You want to transfer funds from your deposit account - do it on the phone. Unbelievable. Correction, it's the Coop Bank, it used to work but now it's been designed out. I'm moving.

Reviewed on 14th December 2016

Victoria