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The Co-operative Bank: Deposit Account reviews

2.96
Based on 10 reviews, last reviewed 3rd Jun 2023
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No new 1 star reviews
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30%

Latest highest rating:

4

Ok account No problem account with a bank that does not chase you for every last penny of profit. Reviewed on: 3rd June 2023
Ken Shuttlewood's avatar
Ken Shuttlewood

Latest lowest rating:

1

move any savings you can get a lot better return elsewhere. Interest rates are diabolical compared to competition. Customer Service is good if you have the time to wait to get through. Gone have 24/7 helpline n... Read more Reviewed on: 16th March 2023
Paul Henderson's avatar
Paul Henderson

About the Deposit Account

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The Co-operative Bank Deposit Account reviews (10)

Ok account

4
No problem account with a bank that does not chase you for every last penny of profit. Reviewed on: 3rd June 2023
Ken Shuttlewood's avatar
Ken Shuttlewood

move any savings you can get a lot better return elsewhere.

1
Interest rates are diabolical compared to competition. Customer Service is good if you have the time to wait to get through. Gone have 24/7 helpline now just over office hours. Local banks gone. Local bank left in difficult place to access/park. Not tge bank it was since being partially privatised. Now need to pay shareholders not a Cooperative society organisation anymore. Benefits perks are deplorable compared to previous and the competition sadly. This bank is now back to the days of being a piggy bank. Reviewed on: 16th March 2023
Paul Henderson's avatar
Paul Henderson

Please please please do not use

1
Lost debit card, failed repeatedly to up their game, cocked up replacement and from 17/1 to now, 18/2 every interaction with them has been tortuous. They seriously compromised by funds during that period,lied, blurted out the party line, take days to respond. They're a catalogue of errors, negligence and complacent. They have no fear of the Financial Ombudsman or court for damages for stress born of incompetence. Even today, illegible new PIN and unable to use my debit card to send money to my wife, pay for phone credits, pay bills. I rarely advise. But I have to. Do not use. Put them to the Financial Ombudsman and Sue for damages in court. It's the only way this bank is going to learn a lesson because if it's one thing I've heard from them in the past few weeks it's that nobody complains. Bad businesses cover up, good ones don't fear transparency. This one lives by divide and rule. Which is way these review sites are invaluable so we all know balanced truth. Reviewed on: 18th February 2023
STEVE DARE's avatar
STEVE DARE

Keeps your money safe!

5
Stops you sending money to fraudsters Reviewed on: 13th September 2022
Mrs Beryl Shammon's avatar
Mrs Beryl Shammon

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