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The Co-operative Bank: Deposit Account reviews

Name: Deposit Account
Rating: 3.64 (11 reviews)

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3.63

Based on 11 reviews, last reviewed 26th Feb 2025

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

46%

27%

3 star

2 star

27%

Latest highest rating:

4

Very Helpful I got stuck, logging in, but the staff were very helpful Reviewed on: 26th February 2025

Latest lowest rating:

1

move any savings you can get a lot better return elsewhere. Interest rates are diabolical compared to competition. Customer Service is good if you have the time to wait to get through. Gone have 24/7 helpline n... Read more Reviewed on: 16th March 2023

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The Co-operative Bank Deposit Account reviews (11)

Public Complaint

The Coop Bank has recently had a new online banking system. A perfect example of how to make a 'not very good system' into something dreadful. Apart from the fact that there are lots of access issues, wasting time on phone calls, queuing to be answered etc. Now, you cannot transfer money from a deposit account into any other account. That is how it has been designed. You want to transfer funds from your deposit account - do it on the phone. Unbelievable. Correction, it's the Coop Bank, it used to work but now it's been designed out. I'm moving. Reviewed on: 14th December 2016

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