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Victoria

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Review of the The Co-operative Bank, Deposit Account:
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Public Complaint

1
The Coop Bank has recently had a new online banking system. A perfect example of how to make a 'not very good system' into something dreadful. Apart from the fact that there are lots of access issues, wasting time on phone calls, queuing to be answered etc. Now, you cannot transfer money from a deposit account into any other account. That is how it has been designed. You want to transfer funds from your deposit account - do it on the phone. Unbelievable. Correction, it's the Coop Bank, it used to work but now it's been designed out. I'm moving. Reviewed on: 14th December 2016

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