Smart Money People Logo

Shawbrook Bank: Savings reviews

4.86
Based on 1,118 reviews, last reviewed 5th Jul 2024
100% decrease in 5 star reviews
in the past 90 days
57% decrease in 1 star reviews
in the past 90 days
See only 5 star reviews
93%
See only 4 star reviews
5%
See only 3 star reviews
0%
See only 2 star reviews
0%
See only 1 star reviews
2%

Latest highest rating:

5

Efficient, friendly and value for money The call centre has excellent staff who are UK based, calls are answered quickly and the team are friendly and helpful. Setting up an ISA online was ... Read more Reviewed on: 31st May 2024
Rachel H's avatar
Rachel H

Latest lowest rating:

1

The web site is in complete chaos. The web site is in complete chaos. Instructions are contradictory and many of the supposed links for transactions are either missing or do not link to... Read more Reviewed on: 5th July 2024
Anon's avatar
Anon

About the Savings

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

Review Shawbrook Bank: Savings now

Help others make smarter decisions by sharing your own experience. Write a review

Shawbrook Bank Savings reviews (1118)

The web site is in complete chaos.

1
The web site is in complete chaos. Instructions are contradictory and many of the supposed links for transactions are either missing or do not link to the options they are supposed to. Clicking on "help" on the Accounts page produces "Ooops - page no longer exists". Using the secure message page seems to get no prompt response. Reviewed on: 5th July 2024
Anon's avatar
Anon

INVEST ELSEWHERE!!

1
Everything that could possibly go wrong did and I am so glad I did not invest with them. Terrible customer service and they don’t even bother to answer emails. Reviewed on: 26th June 2024
ANON's avatar
ANON

Efficient, friendly and value for money

5
The call centre has excellent staff who are UK based, calls are answered quickly and the team are friendly and helpful. Setting up an ISA online was easy and text and email updates on the process were useful. Reviewed on: 31st May 2024
Rachel H's avatar
Rachel H

Very good rates and products.

5
Very good rates and products. Customer service a little slow to respond and all is in-app, which be frustrating but you get there in the end. Overall very happy. Reviewed on: 24th May 2024
Tim Lole's avatar
Tim Lole

Do you have a different Shawbrook Bank product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review
Are you a business? Get insights, reply to reviews, invite customers and understand their needs

There's still more to see!

Shawbrook Bank has a range of products available. Check the ratings of each product to find the right one for you. View all products