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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2658 reviews)

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4.88

Based on 2,658 reviews, last reviewed 5th Feb 2026

81300% increase in 5 star reviews

in the past 90 days

50% increase in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

I have ISA savings accounts with Shawbrook Bank and... I have ISA savings accounts with Shawbrook Bank and have found their online platform very user‑friendly. All account requests and queries are processe... Read more Reviewed on: 5th February 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2658)

I have ISA savings accounts with Shawbrook Bank and...

I have ISA savings accounts with Shawbrook Bank and have found their online platform very user‑friendly. All account requests and queries are processed within 24 hours, which makes managing my savings straightforward and efficient. Reviewed on: 5th February 2026

Quite good - not the easiest website to negotiate if...

Quite good - not the easiest website to negotiate if you have more than one account but on the whole good once you have got used to it. Reviewed on: 3rd February 2026

Great bank - a breath of fresh air

Great bank - a breath of fresh air Reviewed on: 3rd February 2026

Customer service is very good and professional.

Customer service is very good and professional. Interest rates good although recently fallen. Reviewed on: 3rd February 2026

Good customer service, efficient and easy.

Good customer service, efficient and easy. Reviewed on: 31st January 2026

Investment

Information given is reliable.Competitive. Reviewed on: 31st January 2026

Tip top banking.

Pleased with everything so far, I just hope you keep giving good rates as I would hate to leave you. Reviewed on: 31st January 2026

I have an ISA and a savings Bond.

I have an ISA and a savings Bond. All communication is clear and helpful. I informed Shawbrrok that I had been scammed and my connected current account at Santander had been compromised. The helpful advisor on the phone has tempoarily frozen my account, I can unfreeze it at any point I feel any danger has passed Reviewed on: 31st January 2026

Excellent

Easy to use website with clear information and competitive products. Reviewed on: 30th January 2026

Recommended.

Good communication. Easy to use. Annual tax statements easy to view. Reviewed on: 29th January 2026

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