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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 3.33 (40 reviews)

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3.33

Based on 40 reviews, last reviewed 19th Sep 2023

40% decrease in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

46%

10%

33%

Latest highest rating:

5

Savings Plan Account Easy way of placing savings via an ISA, which delivers good returns Reviewed on: 31st August 2023

Latest lowest rating:

1

No one time code is ever received Setting up ISA online, they tell me i need to reset password, which i do and they say they will send a one time code.....which they dont. Glad to find... Read more Reviewed on: 19th September 2023

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About the Savings

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (40)

No one time code is ever received

Setting up ISA online, they tell me i need to reset password, which i do and they say they will send a one time code.....which they dont. Glad to find out how inefficient before i put in money. now going elsewhere Reviewed on: 19th September 2023

Savings Plan Account

Easy way of placing savings via an ISA, which delivers good returns Reviewed on: 31st August 2023

Iffy log in set up

Products and bank fine and have been with them a long time. However lately the stage of the log in process once you have the code by text can take forever - record so far 1 min 20 secs. Reviewed on: 8th August 2023

Very poor customer service which is non existent.

Tried to contact customer services by telephone (cut off as soon as connected) Left message for CEO (no reply) emailed twice and had no response. Have withdrawn savings to another bank with customer service. Reviewed on: 2nd August 2023

Showing 4 of 40

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