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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2662 reviews)

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4.88

Based on 2,662 reviews, last reviewed 11th Feb 2026

81700% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Good FR ISA rates and easy re-investment I have had fixed rate cash ISAs with Shawbrook for many years paying good rates and easily re-invested on maturity Reviewed on: 11th February 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2662)

Good FR ISA rates and easy re-investment

I have had fixed rate cash ISAs with Shawbrook for many years paying good rates and easily re-invested on maturity Reviewed on: 11th February 2026

The whole process was very straightforward and every...

The whole process was very straightforward and everything went smoothly without any problems. Reviewed on: 10th February 2026

Good Customer service

Any queries have been dealt with promptly and effectively Reviewed on: 9th February 2026

Good rate of interest, easy to access account and mo...

Good rate of interest, easy to access account and most important, I can speak to an advisor by telephone when I need to. Reviewed on: 7th February 2026

Very helpful when you ask a question online

Very helpful when you ask a question online Reviewed on: 6th February 2026

I have ISA savings accounts with Shawbrook Bank and...

I have ISA savings accounts with Shawbrook Bank and have found their online platform very user‑friendly. All account requests and queries are processed within 24 hours, which makes managing my savings straightforward and efficient. Reviewed on: 5th February 2026

Quite good - not the easiest website to negotiate if...

Quite good - not the easiest website to negotiate if you have more than one account but on the whole good once you have got used to it. Reviewed on: 3rd February 2026

Great bank - a breath of fresh air

Great bank - a breath of fresh air Reviewed on: 3rd February 2026

Customer service is very good and professional.

Customer service is very good and professional. Interest rates good although recently fallen. Reviewed on: 3rd February 2026

Good customer service, efficient and easy.

Good customer service, efficient and easy. Reviewed on: 31st January 2026

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