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Shawbrook Bank: Savings reviews

Name: Savings
Rating: 4.87 (2666 reviews)

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4.88

Based on 2,666 reviews, last reviewed 19th Feb 2026

82100% increase in 5 star reviews

in the past 90 days

33% decrease in 1 star reviews

in the past 90 days

93%

Latest highest rating:

5

Helpful customer service They really helped when I had a low interest fixed rate ISA, allowing me to move it without penalty. As I result, I've kept the initial investment wit... Read more Reviewed on: 19th February 2026

Latest lowest rating:

1

Useless useless banknotefficent Absolotive useless bank. Unhelpful and Reviewed on: 15th January 2026

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About this product

Shawbrook savings reviews can help you to find out more about life at Shawbrook. How easy is it to contact Shawbrook? And how friendly are they? Our Shawbrook savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Shawbrook Bank Savings reviews (2666)

Helpful customer service

They really helped when I had a low interest fixed rate ISA, allowing me to move it without penalty. As I result, I've kept the initial investment with them and saved more in a further product. Good customer service breeds loyalty. Reviewed on: 19th February 2026

Easy to understand when contacting customer service

Easy to understand when contacting customer service Reviewed on: 18th February 2026

I am very happy with contact and investments.

I am very happy with contact and investments. Reviewed on: 15th February 2026

Very straightforward procedures

Very straightforward procedures and responsive to queries. Reviewed on: 15th February 2026

Good FR ISA rates and easy re-investment

I have had fixed rate cash ISAs with Shawbrook for many years paying good rates and easily re-invested on maturity Reviewed on: 11th February 2026

The whole process was very straightforward and every...

The whole process was very straightforward and everything went smoothly without any problems. Reviewed on: 10th February 2026

Good Customer service

Any queries have been dealt with promptly and effectively Reviewed on: 9th February 2026

Good rate of interest, easy to access account and mo...

Good rate of interest, easy to access account and most important, I can speak to an advisor by telephone when I need to. Reviewed on: 7th February 2026

Very helpful when you ask a question online

Very helpful when you ask a question online Reviewed on: 6th February 2026

I have ISA savings accounts with Shawbrook Bank and...

I have ISA savings accounts with Shawbrook Bank and have found their online platform very user‑friendly. All account requests and queries are processed within 24 hours, which makes managing my savings straightforward and efficient. Reviewed on: 5th February 2026

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