Shawbrook Bank Loans Reviews

Ratings based on 667 reviews Last review 2 weeks ago

Shawbrook secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Shawbrook customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase...

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Shawbrook secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Shawbrook customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Shawbrook secured loan today!

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Your Loans Reviews (667)

11th November 2020

Second class banking at best

They sold my loan without informing me and after I was chased by new company, Shawbrook Bank took a payment even though they had already completed sale of my loan....

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They sold my loan without informing me and after I was chased by new company, Shawbrook Bank took a payment even though they had already completed sale of my loan.
Therefore I had both companies accepting payment for same loan... fraud?
Maybe... more likely an inefficient company passing itself off as a bank.
Stay well clear unless you have run out of professional options

1st July 2020

Toxic Company

It is the 01st July, and I am sitting here totally demoralised and distressed, after a further telephone engagement with Shawbrook Bank. They owe me £2,987.18, which I mistakenly overpaid when repaying a loan in April 2020. It is profoundly astounding ...

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It is the 01st July, and I am sitting here totally demoralised and distressed, after a further telephone engagement with Shawbrook Bank. They owe me £2,987.18, which I mistakenly overpaid when repaying a loan in April 2020. It is profoundly astounding how dismissive, arrogant and condescending the inexperienced and junior customer service staff act out. I have been promised the refund, but it never materialises, and they refuse to put customers through to the complaints dept. They have now also tried to fob me off, by saying that they have sold my account to a third party company (who I have never heard of before now), even though I paid the funds directly to Shawbrook, even though Shawbrook admitted that my account was not part of the sale, and was prior to the sale anyway. It is truly mind blowing. I have now had to put the complain to the Financial Ombudsman. Seriously, whatever you do, DO NOT transact with Shawbrook Bank, they will treat you with total contempt.

12th March 2019

Worst ever

Went with them when I got my new doors and windows in 2 years of paying 350.00a month I’ve paid over 3.000 in interest and very little to my loan I’ve had to end up getting a bank loan to get rid of this company tryed on numerous occasions to speak to ...

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Went with them when I got my new doors and windows in 2 years of paying 350.00a month I’ve paid over 3.000 in interest and very little to my loan I’ve had to end up getting a bank loan to get rid of this company tryed on numerous occasions to speak to someone, not interested one little bit ended up sick with worry over this AVOID this company they are rude and shoul be classed as loan sharks

11th February 2019

best company ever

I will recommend friends and family there are reasonable i loanl I find it very easy especially when you're doing it online no hassle the payments are very reasonable amount you want and then length you pay back