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Shawbrook Bank: Loans reviews

Name: Loans
Rating: 4.84 (693 reviews)

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4.76

Based on 693 reviews, last reviewed 21st Mar 2025

1200% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

92%

Latest highest rating:

5

quick and stress free process applying for my loan was quick and stress free Reviewed on: 21st March 2025

Latest lowest rating:

1

Bad customer service I requested to settle my loan , was sent a letter indicating the final balance and bank account details for sending transfer to . The money was sent a... Read more Reviewed on: 14th February 2024

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About this product

Shawbrook secured loan reviews on Smart Money People can help other people like you to find out what life is like as a Shawbrook customer. Smart Money People was launched in 2014 to become the place for honest financial reviews, and to help increase trust and transparency in the financial world. Sounds good? You can write your Shawbrook secured loan today!

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Shawbrook Bank Loans reviews (693)

Quick and money transferred fast

easy to apply and customer service was great Reviewed on: 5th February 2019

Helpful and considerate

When ever i called in they they were helpfull and listened Reviewed on: 16th January 2019

Saleem ontennavar

Best loan website and retting Best best Reviewed on: 15th January 2019

Great

Came to Shawbrook through a broker and they were able to offer me a loan quickly and at the best rate I could get. Thank you Reviewed on: 12th January 2019

Amounts

Asked for a few thousand more but given less which in hindsight was actually probably helpful as meant I could pay it back all on time without issues. Reviewed on: 11th January 2019

Friendly

Good on the phone and happy to explain all the points well as was my first loan Reviewed on: 11th January 2019

Lent to me when others wouldn't

Lent to me when others wouldn't which came when I most needed it. Reviewed on: 11th January 2019

This company should be closed down

Got a loan 2 year ago for windows and doors the sales rep put pressure on us to sigh the contract after being in my home for 4/5 hours I got so annoyed we signed it any how got an annual statement in and was shocked at the interest rate we had hardly paid anything to the loan £255 a month we were but £220 was going to interest so we put the payments up to £350 th get rid quick but just received another annual statement and in two years we still have just under £12,000 to pay and £5,000 to interest called the rude team to querie this and was told you signed the contract that’s how it is asked for a settlement figure and was told it would be more than we are due this whole experience with them has made us sick with worry we are both sorry to have ever delt with them I’m a near ours wreck now Reviewed on: 13th December 2018

Excellent right from the start

I got a personal loan from Shawbrook Bank. With their soft credit search they were able to give me a fair and personalised loan rate unlike the high street banks that advertise teaser rates and perform hard credit searches. Their customer service is so responsive and I couldn't have had a better experience Reviewed on: 26th October 2017

0% interest

One of the few companies that other 0% 36months finance options. Excellent Reviewed on: 6th June 2017

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