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London Capital Credit Union: Loans reviews

Name: Loans
Rating: 4.63 (48 reviews)

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4.68

Based on 48 reviews, last reviewed 2nd Jul 2025

3800% increase in 5 star reviews

in the past 90 days

200% increase in 1 star reviews

in the past 90 days

86%

2 star

Latest highest rating:

5

The staff were professional and helpful The staff were professional and helpful Reviewed on: 1st July 2025

Latest lowest rating:

1

Long time to make a formal decision Long time to make a formal decision Reviewed on: 2nd July 2025

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London Capital Credit Union Loans reviews (48)

Long time to make a formal decision

Long time to make a formal decision Reviewed on: 2nd July 2025

Reply from London Capital Credit Union Hi Ceyhan, Thank you for taking the time to provide your feedback. We understand that you may not have received a decision yet. Please note that our first-time loans can take up to 7 working days to process, and in some cases, it may extend to 10 working days. Our Credit Union loans are funded by our members' savings, so our panel is thorough in assessing loan applications. We thank you for your patience. Response date: 4th July 2025

The staff were professional and helpful

The staff were professional and helpful Reviewed on: 1st July 2025

Quick, friendly, straightforward support

I applied for a loan from London Captial Credit Union following a bout of financial hardship after two bereavements in my family. The terms of the loan were very agreeable and allowed me to maintain my basic needs while I repay. If I hadn’t found this option, I would have landed in very hot water with my credit card company and taken a huge hit on my credit score. As a single woman this loan is structured to help me through this difficult time annd not completely mess up my future credit. For that I’m very grateful. The staff have been more than helpful and really friendly during what can usually be a stressful and shameful time. I’d absolutely recommend them to anyone who needs a cushion during a rough ride. Reviewed on: 30th June 2025

They are amazing and very quick to answer questions...

They are amazing and very quick to answer questions and very quick to approve loan Reviewed on: 30th June 2025

A member for over 25 years recommended dozens of peo...

A member for over 25 years recommended dozens of people. They’ve also been highly satisfied with the service the credit Union gives Reviewed on: 26th June 2025

Very good reliable helped me with affordable loan

Very good reliable helped me with affordable loan Reviewed on: 25th June 2025

I am happy about their service.

I am happy about their service. They are reliable, dependable and professional. They are honest and trustworthy. They are the fastest solution provider and give their customers peace if mind. Charge are low, and to top it up is apart from the loan, they made it in such a that you paying the loan and also making savings. Reviewed on: 23rd June 2025

I was helped very quickly with clear instructions ab...

I was helped very quickly with clear instructions about how to set up a savings account. Staff were incredibly helpful Reviewed on: 18th June 2025

Very quick to respond after an application.

Very quick to respond after an application. Efficient and understanding as a whole team Reviewed on: 18th June 2025

I had a very smooth assessment.

I had a very smooth assessment. It my lack of IT experience, i still got staff being very patient and supportive Reviewed on: 17th June 2025

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