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London Capital Credit Union reviews

London Capital Credit Union logo
Rated Excellent 4.78/5

London Capital Credit Union reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,346 product reviews

Average score of 4.78/5
5 star
89%
4 star
9%
3 star
1%
2 star
0%
1 star
1%
Reviews for London Capital Credit Union have trended positively over the past 90 days

London Capital Credit Union really shines with its friendly, helpful service and easy-to-use savings and loan options. Many find the app and online access straightforward, making saving and borrowing stress-free. However, some feel loan decisions can be slow or unfair, and a few wish for better app features and quicker money transfers.

Positive themes

  • London Capital Credit Union’s customer service is friendly, helpful, and quick to respond.
  • The savings and loan process with London Capital Credit Union is easy and straightforward.
  • London Capital Credit Union’s low interest rates make loans affordable and manageable.

Negative themes

  • Loan decisions can be slow or unfair at London Capital Credit Union.
  • Some find the app or website hard to use or lacking in features.
  • Accessing money can be difficult or slow at times with London Capital Credit Union.
Summarised by AI
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About London Capital Credit Union

London Credit Union is dedicated to promoting sound financial management by encouraging saving over borrowing.

With no minimum savings unless you take a loan, making our services accessible to everyone.

Capital Credit Unions ‘Saver Loans,’ sees part of each repayment go into your savings, helping you build financial security as you repay your loan.

Specializing in supporting people on low incomes or facing debt, offering low-cost loans as a fair alternative to expensive credit options. Guided by Co-operative Values & Principles, Capital Credit Union is committed to helping our members achieve lasting financial wellbeing.

If you're a customer, you too can leave a London Capital Credit Union review below to help others find the best providers on the market.

London Capital Credit Union at a glance

Contact details

Phone
020 7561 1786
Email
[email protected]
Social media

Reviews for London Capital Credit Union

Showing 11 of 1346 company reviews Last reviewed within 7 days

Effective Financial Management

Loans 6th June 2026

Exceptional customer service and great. I now have more financial freedom.

Rated Excellent 5.00/5
Read more product reviews

I once borrowed a loan it was easy to pay back the i...

Loans 6th June 2026

I once borrowed a loan it was easy to pay back the interest was reasonable

Rated Good 4.00/5
Read more product reviews
  • 4.00/5

    Seamless

    Sdtting ipy saving account was seamless

    {"display":"charn d","full_name":"charn d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    charn d 5th June 2026
  • 5.00/5

    Very friendly but professional staff.

    Very friendly but professional staff. The inline form was straight forward and understandable

    {"display":"Sylvia I","full_name":"Sylvia I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sylvia I 5th June 2026
  • 5.00/5

    Very helpful when needed and good support

    Very helpful when needed and good support

    {"display":"Steven H White","full_name":"Steven H White","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Steven H White 5th June 2026
  • 5.00/5

    Life changing help 5 stars

    I cannot recommend Credit Union London highly enough. From start to finish, the service I received was professional, friendly, and genuinely supportive. The application process... I cannot recommend Credit Union London highly enough. From start to finish, the service I received was professional, friendly, and genuinely supportive. The application process was straightforward, communication was excellent, and I always felt treated with respect and understanding. What stands out most is their commitment to helping people rather than judging them. Any questions I had were answered promptly, and the staff were patient, knowledgeable, and reassuring throughout. In a world where financial organisations can often feel impersonal, Credit Union London provides a service that feels caring, trustworthy, and focused on its members’ wellbeing. I am extremely grateful for their help and would not hesitate to recommend them to anyone looking for ethical, reliable financial support. Thank you to everyone at Credit Union London for your outstanding service Read more Read less

    {"display":"Kiki Dee","full_name":"Kiki Dee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kiki Dee 5th June 2026
  • 5.00/5

    Very straightforward!

    Very straightforward! Automatic payments.

    {"display":"E M","full_name":"E M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    E M 5th June 2026
  • 5.00/5

    Personalised Assessment

    London Capital Credit Union considered my personal circumstances and in addition put a plan to support me with saving for the future.

    {"display":"Pat M","full_name":"Pat M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Pat M 5th June 2026
  • 5.00/5

    Helpful, quick service and simple process

    Helpful, quick service and simple process

    {"display":"Nat S","full_name":"Nat S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nat S 5th June 2026
  • 5.00/5

    I have been using them for 10 years.

    I have been using them for 10 years. Exceptional.

    {"display":"Fox G","full_name":"Fox G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Fox G 5th June 2026
  • 5.00/5

    No judgement - loan has helped me get ontop of my de...

    No judgement - loan has helped me get ontop of my debts - a life saver for someone drowning in payday loans with bad credit

    {"display":"anonymous ","full_name":"anonymous ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    anonymous 5th June 2026

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