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London Capital Credit Union reviews

London Capital Credit Union logo
Rated Excellent • 4.79/5

London Capital Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 796 product reviews

Average score of 4.79/5
5 star
85%
4 star
10%
3 star
2%
2 star
1%
1 star
2%
Reviews for London Capital Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

Overall, my experience was positive.

Overall, my experience was positive. I found the online application easy to navigate, and the customer service team was helpful. The loan terms were also clearly explained.

{"display":"Samson","full_name":"Samson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Samson 10th July 2025

Latest negative rating

1/5

General poor service.

Staff have a lack of interest and loan decisions and process is more like a faceless bank than a credit union

{"display":"Daniel S","full_name":"Daniel S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Daniel S 4th July 2025
See more reviews for London Capital Credit Union products

About London Capital Credit Union

London Credit Union is dedicated to promoting sound financial management by encouraging saving over borrowing.

With no minimum savings unless you take a loan, making our services accessible to everyone.

Capital Credit Unions ‘Saver Loans,’ sees part of each repayment go into your savings, helping you build financial security as you repay your loan.

Specializing in supporting people on low incomes or facing debt, offering low-cost loans as a fair alternative to expensive credit options. Guided by Co-operative Values & Principles, Capital Credit Union is committed to helping our members achieve lasting financial wellbeing.

If you're a customer, you too can leave a London Capital Credit Union review below to help others find the best providers on the market.

London Capital Credit Union at a glance

Contact details

Phone
020 7561 1786
Email
[email protected]
Social media

Reviews for London Capital Credit Union

Showing 11 of 796 company reviews • Last reviewed within 7 days

Overall, my experience was positive.

Savings • 10th July 2025

Overall, my experience was positive. I found the online application easy to navigate, and the customer service team was helpful. The loan terms were also clearly explained.

{"display":"Samson","full_name":"Samson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

It is good, however, I wish they could lend a bit hi...

Savings • 9th July 2025

It is good, however, I wish they could lend a bit higher.

{"display":"AA","full_name":"AA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
AA
Rated Good • 4/5
Read more product reviews
  • 5/5

    It has been seamless and easy

    It has been seamless and easy to save money with payroll deduction and withdraw money when needed.

    {"display":"Kirsten Black","full_name":"Kirsten Black","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1266873.png"}}'s avatar
    Savings
    Kirsten Black 9th July 2025
  • 5/5

    really lovely staff good conmunication

    really lovely staff good conmunication

    {"display":"charmaine carr","full_name":"charmaine carr","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1266686.png"}}'s avatar
  • 5/5

    Great customer service.

    Great customer service. Great staff. Was very patient when i was filling out my loan form. I can't really complain. The staff that was dealing... Great customer service. Great staff. Was very patient when i was filling out my loan form. I can't really complain. The staff that was dealing with me was very respectful also very helpful and someone you could talk to about the loan sm taking. She explain everything ti me even when time was running out because there was a next customer coming. But she still try to help me. Am very happy with the service I received. Read more Read less

    {"display":"Eugenie Thomas ","full_name":"Eugenie Thomas ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Am a member and was desperate for some cash and when...

    Am a member and was desperate for some cash and when i ask ut was so awesome to know that i was rewarded the loan... Am a member and was desperate for some cash and when i ask ut was so awesome to know that i was rewarded the loan inspite i had a few bill am paying off. Customer service is great. I would recommend every one ro join. Read more Read less

    {"display":"Eugenie Thomas ","full_name":"Eugenie Thomas ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Very helpful and kind and allowed me to gain financi...

    Very helpful and kind and allowed me to gain financial freedom

    {"display":"fungai","full_name":"fungai","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    fungai 9th July 2025
  • 4/5

    Very good online service and good customer service

    Very good online service and good customer service

    {"display":"Papa ping ","full_name":"Papa ping ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Papa ping 9th July 2025
  • 5/5

    London Capital Credit Union helps a lot.

    London Capital Credit Union helps a lot. They can also help you save. You wouldn’t know that you already finished paying the loan you owe.

    {"display":"Joan","full_name":"Joan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Joan 9th July 2025
  • 5/5

    A lucky chance

    I chanced upon London Capital credit union at a maternity seminar thing at work, and I found my account very easy to set up, and... I chanced upon London Capital credit union at a maternity seminar thing at work, and I found my account very easy to set up, and their staff are very helpful and accommodating. They explained it all thoroughly and made me feel at ease—it really is saving without even realising that I’d have funds automatically saved for a rainy day. Read more Read less

    {"display":"Sophia E","full_name":"Sophia E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sophia E 9th July 2025
  • 5/5

    I have had 2 loans with credit union and they really...

    I have had 2 loans with credit union and they really are brilliant and helping me save at the same time!

    {"display":"Bethany G","full_name":"Bethany G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Bethany G 9th July 2025

    Products from London Capital Credit Union

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