London Capital Credit Union reviews
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This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
London Capital Credit Union reviews
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Review summary
People rate this company as Excellent based on 2,477 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
London Capital Credit Union really shines with its friendly, supportive staff and straightforward loan and savings services that make managing money less stressful. Many find the loan process quick and fair, even with poor credit, and appreciate the chance to save while borrowing. Some wish for quicker responses and easier app use, but overall it’s a trusted community partner.
Positive themes
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London Capital Credit Union’s customer service is friendly, helpful and genuinely supportive.
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Loans from London Capital Credit Union are quick to approve and easy to get.
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London Capital Credit Union makes saving easy and helps build good money habits.
Negative themes
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Some found loan interest rates higher than expected at London Capital Credit Union.
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Occasionally slow responses or unclear guidance on loan top-ups caused frustration.
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A few felt customer service was not always prompt or lacked interest in loan decisions.
About London Capital Credit Union
London Credit Union is dedicated to promoting sound financial management by encouraging saving over borrowing.
With no minimum savings unless you take a loan, making our services accessible to everyone.
Capital Credit Unions ‘Saver Loans,’ sees part of each repayment go into your savings, helping you build financial security as you repay your loan.
Specializing in supporting people on low incomes or facing debt, offering low-cost loans as a fair alternative to expensive credit options. Guided by Co-operative Values & Principles, Capital Credit Union is committed to helping our members achieve lasting financial wellbeing.
If you're a customer, you too can leave a London Capital Credit Union review below to help others find the best providers on the market.
London Capital Credit Union at a glance
Contact details
- Phone
- 020 7561 1786
- [email protected]
- Social media
Reviews for London Capital Credit Union
Showing 11 of 2477 company reviews • Last reviewed within 7 days
So easy and simple to use great customer service
So easy and simple to use great customer service
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5.00/5
Since I became a member I was able to get a loan whe...
Since I became a member I was able to get a loan when I most needed and was able to pay back all the loan... Since I became a member I was able to get a loan when I most needed and was able to pay back all the loan and savings at the same time was excellent Read more Read less
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5.00/5
Helpful fair advice
Helpful fair advice from all. First loan company that has not had extortionate interest rates. Bet happy with service closing encouraging saving alongside.
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5.00/5
As a single parent in low paid employment, I always...
As a single parent in low paid employment, I always found it difficult to save. I began by saving £1 and increased monthly. As a... As a single parent in low paid employment, I always found it difficult to save. I began by saving £1 and increased monthly. As a result I was able to take my children on holiday every year, have savings available for emergencies and extra treats. I have been saving with Credit Union for over 20 years and always have savings now. Read more Read less
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5.00/5
I have been in many difficult situations and there w...
I have been in many difficult situations and there was no hope, credit union help me to get back on my feet. I am now... I have been in many difficult situations and there was no hope, credit union help me to get back on my feet. I am now looking forward to the next level. Thank you CU Read more Read less
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5.00/5
I have had loans from them and I could not fault any...
I have had loans from them and I could not fault anything
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5.00/5
.Excellent Team and Positive Culture,..
I have had a very positive experience with this London Capital Credit Union. They have been reliable, professional, and helpful throughout the process. Their customer... I have had a very positive experience with this London Capital Credit Union. They have been reliable, professional, and helpful throughout the process. Their customer service is friendly, and they make everything clear and easy to understand. I would definitely recommend them to anyone looking for a trustworthy Loan company. Read more Read less
Products from London Capital Credit Union
Showing all products offered by London Capital Credit Union
Savings
by London Capital Credit UnionLondon Capital Credit Union have a range of savings account for members. You can start a regular savings plan from your salary, your bank account, or by using your child...
Savings
by London Capital Credit UnionLondon Capital Credit Union have a range of savings account for members. You can start a regular savings plan from your salary, your bank account, or by using your child...
Loans
by London Capital Credit UnionTo apply for a London Capital Credit Union loan, you must first join as a member. You have to pay your first deposit of £20 minimum to your London Capital...
Loans
by London Capital Credit UnionTo apply for a London Capital Credit Union loan, you must first join as a member. You have to pay your first deposit of £20 minimum to your London Capital...
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