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London Capital Credit Union reviews

London Capital Credit Union logo
Rated Excellent 4.82/5

London Capital Credit Union reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,254 product reviews

Average score of 4.82/5
5 star
88%
4 star
9%
3 star
2%
2 star
0%
1 star
1%
Reviews for London Capital Credit Union have trended positively over the past 90 days

London Capital Credit Union really shines with its friendly, helpful service and easy-to-use savings and loan options. Many find the app and online access straightforward, making saving and borrowing stress-free. However, some feel loan decisions can be slow or unfair, and a few wish for better app features and quicker money transfers.

Positive themes

  • London Capital Credit Union’s customer service is friendly, helpful, and quick to respond.
  • The savings and loan process with London Capital Credit Union is easy and straightforward.
  • London Capital Credit Union’s low interest rates make loans affordable and manageable.

Negative themes

  • Loan decisions can be slow or unfair at London Capital Credit Union.
  • Some find the app or website hard to use or lacking in features.
  • Accessing money can be difficult or slow at times with London Capital Credit Union.
Summarised by AI
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About London Capital Credit Union

London Credit Union is dedicated to promoting sound financial management by encouraging saving over borrowing.

With no minimum savings unless you take a loan, making our services accessible to everyone.

Capital Credit Unions ‘Saver Loans,’ sees part of each repayment go into your savings, helping you build financial security as you repay your loan.

Specializing in supporting people on low incomes or facing debt, offering low-cost loans as a fair alternative to expensive credit options. Guided by Co-operative Values & Principles, Capital Credit Union is committed to helping our members achieve lasting financial wellbeing.

If you're a customer, you too can leave a London Capital Credit Union review below to help others find the best providers on the market.

London Capital Credit Union at a glance

Contact details

Phone
020 7561 1786
Email
[email protected]
Social media

Reviews for London Capital Credit Union

Showing 11 of 1254 company reviews Last reviewed within 7 days

You always come handy in times of my financial distr...

Savings 3rd May 2026

You always come handy in times of my financial distress. The payment plan is also less stressful.

Rated Excellent 5/5
Read more product reviews

Customer Service

Savings 3rd May 2026

LCCU offered a much fairer rate and communication was excellent throughout. It feels good to be a member.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    It's up to a very high standard and caring towards m...

    It's up to a very high standard and caring towards me as a customer. Money is given on time. I would be pleased to refer... It's up to a very high standard and caring towards me as a customer. Money is given on time. I would be pleased to refer you to my friends to enjoy the same service. Read more Read less

    {"display":"liona billy","full_name":"liona billy","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1558071.png"}}'s avatar
    Loans
    liona billy 3rd May 2026
  • 5/5

    Great help!

    Great help!! they are also very understanding

    {"display":"K p ","full_name":"K p ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    K p 2nd May 2026
  • 5/5

    Easy to save, loans are reasonable with low interest...

    Easy to save, loans are reasonable with low interest, dividend returns are incredible - would encourage anyone who wants to save with some return back... Easy to save, loans are reasonable with low interest, dividend returns are incredible - would encourage anyone who wants to save with some return back and even when you need a loan later, this is the union to join Read more Read less

  • 4/5

    Very supportive team

    It needed a few follow up calls and forms to fill out, but staff were very friendly and supportive throughout the process

    {"display":"Lujayna B","full_name":"Lujayna B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lujayna B 1st May 2026
  • 5/5

    I’m a member

    I’ve been a member of the credit union for the past thirteen years, and I honestly can’t put into words how much of a difference... I’ve been a member of the credit union for the past thirteen years, and I honestly can’t put into words how much of a difference they’ve made to my life and the lives of my four children. From the very beginning, they’ve been supportive, understanding, and always there when I’ve needed help the most. Through various financial difficulties over the years, the credit union has consistently been my first point of call. Their guidance, patience, and willingness to help without judgment have given me a sense of stability and reassurance that’s hard to find elsewhere. Thanks to their support, I’ve been able to manage challenges and provide for my family in ways that wouldn’t have been possible otherwise. I’m truly grateful for everything they’ve done and continue to do. I wouldn’t hesitate to recommend them to anyone looking for a trustworthy and supportive financial service. Read more Read less

    {"display":"CADSZandKIDS","full_name":"CADSZandKIDS","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    CADSZandKIDS 1st May 2026
  • 5/5

    Friendly and helpfu l

    Friendly and helpful .Staff are friendly and supportive

    {"display":"Betty K","full_name":"Betty K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Betty K 1st May 2026
  • 5/5

    I found the process super easy but the website hade...

    I found the process super easy but the website hade a little confused

    {"display":"Sher","full_name":"Sher","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sher 1st May 2026
  • 1/5

    Be cautious there are scam companies out there prese...

    Be cautious there are scam companies out there presenting fake platforms and false investment opportunities. I unfortunately fell victim to one and lost over $740,450.... Be cautious there are scam companies out there presenting fake platforms and false investment opportunities. I unfortunately fell victim to one and lost over $740,450. It was a devastating experience. Thankfully, I reached out to Lex Recoup Solutions for guidance. They took my situation seriously and worked quickly to help me recover my funds from the scammers. Their support made all the difference. I got my money back just last week. Read more Read less

    {"display":"Juliana P","full_name":"Juliana P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Juliana P 1st May 2026
  • 5/5

    I appreciate credit union so much for the loan th...

    I appreciate credit union so much for the loan they offer when in a challenge time it helps out of worry so me they are... I appreciate credit union so much for the loan they offer when in a challenge time it helps out of worry so me they are the best with lower interest rates. So happy to bank with them Read more Read less

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