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London Capital Credit Union reviews

London Capital Credit Union logo
Rated Excellent • 4.76/5

London Capital Credit Union reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 1,839 product reviews

Average score of 4.76/5
5 star
89%
4 star
9%
3 star
1%
2 star
0%
1 star
1%
Reviews for London Capital Credit Union have trended negatively over the past 90 days

London Capital Credit Union really shines with its friendly, supportive staff and straightforward loan and savings services that make managing money less stressful. Many find the loan process quick and fair, even with poor credit, and appreciate the chance to save while borrowing. Some wish for quicker responses and easier app use, but overall it’s a trusted community partner.

Positive themes

  • London Capital Credit Union’s customer service is friendly, helpful and genuinely supportive.
  • Loans from London Capital Credit Union are quick to approve and easy to get.
  • London Capital Credit Union makes saving easy and helps build good money habits.

Negative themes

  • Some found loan interest rates higher than expected at London Capital Credit Union.
  • Occasionally slow responses or unclear guidance on loan top-ups caused frustration.
  • A few felt customer service was not always prompt or lacked interest in loan decisions.
Summarised by AI
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About London Capital Credit Union

London Credit Union is dedicated to promoting sound financial management by encouraging saving over borrowing.

With no minimum savings unless you take a loan, making our services accessible to everyone.

Capital Credit Unions ‘Saver Loans,’ sees part of each repayment go into your savings, helping you build financial security as you repay your loan.

Specializing in supporting people on low incomes or facing debt, offering low-cost loans as a fair alternative to expensive credit options. Guided by Co-operative Values & Principles, Capital Credit Union is committed to helping our members achieve lasting financial wellbeing.

If you're a customer, you too can leave a London Capital Credit Union review below to help others find the best providers on the market.

London Capital Credit Union at a glance

Contact details

Phone
020 7561 1786
Email
[email protected]
Social media

Reviews for London Capital Credit Union

Showing 11 of 1839 company reviews • Last reviewed within 7 days

The experience with London credit union is extremely...

Savings • 15th June 2026

The experience with London credit union is extremely good for development and saving.

{"display":"Paskar Owor","full_name":"Paskar Owor","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Good overall , I have been managed to save quite...

Savings • 15th June 2026

Good overall , I have been managed to save quite a bit

{"display":"Rebeka O","full_name":"Rebeka O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Great to have a local credit union that can help peo...

    Great to have a local credit union that can help people with loans and savings

    {"display":"Andy H","full_name":"Andy H","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1220530.png"}}'s avatar
    Savings
    Andy H 15th June 2026
  • 5.00/5

    Absolutely brilliant service.

    Absolutely brilliant experience from the start. They have been so helpful and any time ive had any questions theyve been so quick at replying. Brilliant... Absolutely brilliant experience from the start. They have been so helpful and any time ive had any questions theyve been so quick at replying. Brilliant service and I am so grateful. Read more Read less

    {"display":"Megan J","full_name":"Megan J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Megan J 15th June 2026
  • 4.00/5

    The only downside is that once money gets paid into...

    The only downside is that once money gets paid into the savings takes almost a month to show in the account. This process should be automatically and quick

    {"display":"Marlene D","full_name":"Marlene D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Marlene D 15th June 2026
  • 5.00/5

    The service delivery is excellant and professional,...

    The service delivery is excellant and professional, communication is good and acessing your money when required is simple with no jargon. When I have spoken... The service delivery is excellant and professional, communication is good and acessing your money when required is simple with no jargon. When I have spoken to staff they have been polite in conversation and knowledgable. Read more Read less

    {"display":"Theresa L","full_name":"Theresa L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Theresa L 15th June 2026
  • 5.00/5

    The good thing about credit union is the you take a...

    The good thing about credit union is the you take a loan but while paying for the loan you will also be saving by the... The good thing about credit union is the you take a loan but while paying for the loan you will also be saving by the time you finish paying your loan your have also save good amout of money. Read more Read less

    {"display":"Sarah N","full_name":"Sarah N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sarah N 15th June 2026
  • 5.00/5

    Very good for saving money with and a good way to bo...

    Very good for saving money with and a good way to borrow money

    {"display":"Jack","full_name":"Jack","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jack 15th June 2026
  • 5.00/5

    Half price better than the banks interset

    I was looking for a loan some years ago well 4 years just over I went to my own. Bank got the loan but just... I was looking for a loan some years ago well 4 years just over I went to my own. Bank got the loan but just before I signed I went for London capital loan as the interest was half of the banks and I was saving £6 per week as well and when the load can to an end I have roughly £1500 saved up so its a no brainer ... Read more Read less

    {"display":"Phil","full_name":"Phil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Phil 15th June 2026
  • 5.00/5

    London Capital Credit Union Extremely Helpful

    London Capital Credit Union were so helpful and easy to talk my circumstances through with, it was quick and easy to get a loan I required.

    {"display":"Jonathan H","full_name":"Jonathan H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jonathan H 15th June 2026
  • 5.00/5

    Great customer service

    Great Customer service always, whereas they have a good reputation. Their staff are helpful, friendly, and responsive. The loan applications are straight forward , with... Great Customer service always, whereas they have a good reputation. Their staff are helpful, friendly, and responsive. The loan applications are straight forward , with quick decisions and their communications is clear. Within the credit union, their vision is to help members in difficult financial crisises and also help members owned savings. Read more Read less

    {"display":"Nita","full_name":"Nita","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nita 15th June 2026

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