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London Capital Credit Union reviews

London Capital Credit Union logo
Rated Excellent • 4.81/5

London Capital Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 527 product reviews

Average score of 4.81/5
5 star
88%
4 star
9%
3 star
2%
2 star
0%
1 star
1%
Reviews for London Capital Credit Union have trended negatively over the past 90 days

Latest positive rating

4/5

Customer service

I have mostly had a positive experience whenever I make contact, but in one occasion, the phone wasn’t being answered, and when it was, it... I have mostly had a positive experience whenever I make contact, but in one occasion, the phone wasn’t being answered, and when it was, it wasn’t a great response Read more Read less

{"display":"Faith P","full_name":"Faith P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Faith P 18th June 2025

Latest negative rating

2/5

website and app are hard to use but customer service...

website and app are hard to use but customer service are helpful.

{"display":"Ria L","full_name":"Ria L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Ria L 16th June 2025
See more reviews for London Capital Credit Union products

About London Capital Credit Union

London Credit Union is dedicated to promoting sound financial management by encouraging saving over borrowing.

With no minimum savings unless you take a loan, making our services accessible to everyone.

Capital Credit Unions ‘Saver Loans,’ sees part of each repayment go into your savings, helping you build financial security as you repay your loan.

Specializing in supporting people on low incomes or facing debt, offering low-cost loans as a fair alternative to expensive credit options. Guided by Co-operative Values & Principles, Capital Credit Union is committed to helping our members achieve lasting financial wellbeing.

If you're a customer, you too can leave a London Capital Credit Union review below to help others find the best providers on the market.

London Capital Credit Union at a glance

Contact details

Phone
020 7561 1786
Email
[email protected]
Social media

Reviews for London Capital Credit Union

Showing 11 of 527 company reviews • Last reviewed within 7 days

Customer service

Savings • 18th June 2025

I have mostly had a positive experience whenever I make contact, but in one occasion, the phone wasn’t being answered, and when it was, it... I have mostly had a positive experience whenever I make contact, but in one occasion, the phone wasn’t being answered, and when it was, it wasn’t a great response Read more Read less

{"display":"Faith P","full_name":"Faith P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

So far so good

Savings • 17th June 2025

So far so good. Just got started with the service and the customer service has been excellent.

{"display":"Michael M","full_name":"Michael M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews
  • 5/5

    Great way to save money.

    Great way to save money.Amazing way to learn how to sve

    {"display":"bright lorence","full_name":"bright lorence","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1245982.png"}}'s avatar
    Savings
    bright lorence 17th June 2025
  • 5/5

    Really easy I needed a holiday with my family took o...

    Really easy I needed a holiday with my family took out a loan and save while paying back. Staff really nice attentive and listen

    {"display":"stephen mac ","full_name":"stephen mac ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/921648.png"}}'s avatar
    Savings
    stephen mac 17th June 2025
  • 5/5

    Easy to open an account very straight forward great...

    Easy to open an account very straight forward great support for people who have disabilities such as myself in understanding everything clearly, I’ve had no... Easy to open an account very straight forward great support for people who have disabilities such as myself in understanding everything clearly, I’ve had no trouble putting in or taking out money and the saving options helped me a lot as I am terrible at saving, I love credit union they helped me with loans during my struggles when no other company would help and now they help me save, 10stars from me highly recommend and very trusting Read more Read less

    {"display":"Lomaiha","full_name":"Lomaiha","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lomaiha 17th June 2025
  • 5/5

    Very responsive and helpful.

    Very responsive and helpful. Very professional

    {"display":"Jamie","full_name":"Jamie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jamie 17th June 2025
  • 5/5

    Never really had problems and any I have been resolv...

    Never really had problems and any I have been resolved ASAP.

    {"display":"Emma C","full_name":"Emma C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Emma C 17th June 2025
  • 5/5

    Come and join LCCU

    Easy to setup up deposit and withdraw

    {"display":"Sam B","full_name":"Sam B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sam B 17th June 2025
  • 5/5

    I had a very smooth assessment.

    I had a very smooth assessment. It my lack of IT experience, i still got staff being very patient and supportive

    {"display":"Hindiatu K","full_name":"Hindiatu K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hindiatu K 17th June 2025
  • 5/5

    Professional

    Always effective and understanding

    {"display":"Ayodele o","full_name":"Ayodele o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ayodele o 17th June 2025
  • 5/5

    Encouraging Savings and planning for the future

    Encouraging Savings and planning for the future

    {"display":"Rexford","full_name":"Rexford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rexford 17th June 2025

    Products from London Capital Credit Union

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