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Thistle Credit Union reviews

Thistle Credit Union's logo
Rated Excellent • 4.85/5

Thistle Credit Union reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 308 product reviews

Average score of 4.85/5
5 star
96%
4 star
2%
3 star
1%
2 star
0%
1 star
0%
Reviews for Thistle Credit Union have trended negatively over the past 90 days

Thistle Credit Union is loved for its friendly, helpful staff and easy, straightforward processes for loans and savings. The app and online services make managing money simple and hassle-free. People appreciate the local, community-focused approach and competitive rates, though some find loan approvals tougher recently.

Positive themes

  • Thistle Credit Union’s staff are friendly, helpful and make everything easy. (143 mentions)
  • The app and online services from Thistle Credit Union are easy to use and reliable. (32 mentions)
  • Thistle Credit Union offers great rates and affordable loans with a straightforward process. (48 mentions)
Summarised by AI
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About Thistle Credit Union

Thistle Credit Union is a community owned financial co-operative providing loans and secure savings to people living, working, studying and volunteering across the West of Scotland.

Founded in November 1991 under the name Blantyre Credit Union, They have over 30 years’ experience providing financial services to over 14,000 members across Lanarkshire, Ayrshire, Dumfries and Galloway and Falkirk.

Thistle Credit Union at a glance

Contact details

Phone
01698 711112
Email
[email protected]
Social media

Reviews for Thistle Credit Union

Showing 11 of 308 company reviews • Last reviewed within 7 days

Was easy enough to set up and there was plenty of de...

Savings • 1st September 2026

Was easy enough to set up and there was plenty of details for if you get stuck

{"display":"jim elliot","full_name":"jim elliot","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1756186.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Cant describe they were nice kind and over all reall...

Savings • 28th August 2026

Cant describe they were nice kind and over all really good and friendly staff and over all completly recommend

{"display":"Aypan a","full_name":"Aypan a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    I have never been able to save but the deposit strai...

    I have never been able to save but the deposit straight from my monthly wage is perfect for me

    {"display":"Laura ","full_name":"Laura ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Laura 27th August 2026
  • 5.00/5

    Joy to deal with

    Any time I've required assistance, I've always had it straight away, no hassle.

    {"display":"Will Gordon","full_name":"Will Gordon","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1525912.png"}}'s avatar
    Savings
    Will Gordon 23rd August 2026
  • 5.00/5

    Easy to use and service efficient.

    Easy to use and service efficient. Feel secure using thistle credit union

    {"display":"Laura G","full_name":"Laura G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Laura G 21st August 2026
  • 5.00/5

    The Thistle Experience

    I’ve been with Thistle for many years.in all that time I have experienced helpfulness, curtesy and friendliness, at every turn.

    {"display":"IAIN M","full_name":"IAIN M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    IAIN M 21st August 2026
  • 5.00/5

    I joined to save & every month it comes out my bank...

    I joined to save & every month it comes out my bank which is great I was a member before and lost my job they... I joined to save & every month it comes out my bank which is great I was a member before and lost my job they were there for me and I know if I need a loan quickly I can rely on them Read more Read less

    {"display":"MRS A McGhee ","full_name":"MRS A McGhee ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    MRS A McGhee 15th August 2026
  • 5.00/5

    Excellent!

    Fabulous service and staff are always friendly. The app is also user friendly.

    {"display":"Cheryl C","full_name":"Cheryl C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Cheryl C 15th August 2026
  • 5.00/5

    Have been with this Credit Union for many years and...

    Have been with this Credit Union for many years and they should be very proud of the way they serve the community if you need... Have been with this Credit Union for many years and they should be very proud of the way they serve the community if you need anything they are very helpful and there when you need them. Read more Read less

    {"display":"Robert Hutchinson","full_name":"Robert Hutchinson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Robert Hutchinson 15th August 2026
  • 5.00/5

    When the app is not working properly, and make a cal...

    When the app is not working properly, and make a call to the office , still nothing sorted

    {"display":"Stephen","full_name":"Stephen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Stephen 15th August 2026
  • 5.00/5

    Very happy...

    Thistle took over Ayrshire CU a wee bit ago, and honestly I'm very happy with how things have turned out...

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Secured Loan
    David 10th August 2026

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