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Thistle Credit Union reviews

Thistle Credit Union's logo
Rated Excellent • 4.84/5

Thistle Credit Union reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 313 product reviews

Average score of 4.84/5
5 star
96%
4 star
2%
3 star
1%
2 star
0%
1 star
0%
Reviews for Thistle Credit Union have trended negatively over the past 90 days

Thistle Credit Union is loved for its friendly, helpful staff and easy, straightforward processes for loans and savings. The app and online services make managing money simple and hassle-free. People appreciate the local, community-focused approach and competitive rates, though some find loan approvals tougher recently.

Positive themes

  • Thistle Credit Union’s staff are friendly, helpful and make everything easy. (143 mentions)
  • The app and online services from Thistle Credit Union are easy to use and reliable. (32 mentions)
  • Thistle Credit Union offers great rates and affordable loans with a straightforward process. (48 mentions)
Summarised by AI
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About Thistle Credit Union

Thistle Credit Union is a community owned financial co-operative providing loans and secure savings to people living, working, studying and volunteering across the West of Scotland.

Founded in November 1991 under the name Blantyre Credit Union, They have over 30 years’ experience providing financial services to over 14,000 members across Lanarkshire, Ayrshire, Dumfries and Galloway and Falkirk.

Thistle Credit Union at a glance

Contact details

Phone
01698 711112
Email
[email protected]
Social media

Reviews for Thistle Credit Union

Showing 11 of 313 company reviews • Last reviewed within 7 days

They have helped me on numerous occasions over the y...

Savings • 16th October 2026

They have helped me on numerous occasions over the years and honestly don’t know what I would do without it

{"display":"Sharon Derrick","full_name":"Sharon Derrick","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

Very empathetic and helpful with people on benefits

Loans • 15th October 2026

Very empathetic and helpful with people on benefits

{"display":"ChelsieB","full_name":"ChelsieB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Excellent service

    Easy and straightforward way to apply for a loan, sending details and information by email is easy to do and quick excellent customer service and... Easy and straightforward way to apply for a loan, sending details and information by email is easy to do and quick excellent customer service and competitive rates on loans,also payments getting deducted from salary suits me very well Read more Read less

    {"display":"Shirley","full_name":"Shirley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shirley 1st October 2026
  • 5.00/5

    Great customer service for everyone

    I have saved with the credit union for over 30 years. They helping me out when I had nothing. I’m putting my money back in,... I have saved with the credit union for over 30 years. They helping me out when I had nothing. I’m putting my money back in, occasionally take a loan out for something expensive and I pay it off and save again at the same time Read more Read less

    {"display":"Kim R","full_name":"Kim R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kim R 26th September 2026
  • 5.00/5

    The Peoples bank.

    Easy to save and when needed get a loan..

    {"display":"rosemarymccahill","full_name":"rosemarymccahill","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    rosemarymccahill 22nd September 2026
  • 5.00/5

    Was easy enough to set up and there was plenty of de...

    Was easy enough to set up and there was plenty of details for if you get stuck

    {"display":"jim elliot","full_name":"jim elliot","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1756186.png"}}'s avatar
    Savings
    jim elliot 1st September 2026
  • 5.00/5

    Cant describe they were nice kind and over all reall...

    Cant describe they were nice kind and over all really good and friendly staff and over all completly recommend

    {"display":"Aypan a","full_name":"Aypan a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Aypan a 28th August 2026
  • 5.00/5

    I have never been able to save but the deposit strai...

    I have never been able to save but the deposit straight from my monthly wage is perfect for me

    {"display":"Laura ","full_name":"Laura ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Laura 27th August 2026
  • 5.00/5

    Joy to deal with

    Any time I've required assistance, I've always had it straight away, no hassle.

    {"display":"Will Gordon","full_name":"Will Gordon","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1525912.png"}}'s avatar
    Savings
    Will Gordon 23rd August 2026
  • 5.00/5

    Easy to use and service efficient.

    Easy to use and service efficient. Feel secure using thistle credit union

    {"display":"Laura G","full_name":"Laura G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Laura G 21st August 2026
  • 5.00/5

    The Thistle Experience

    I’ve been with Thistle for many years.in all that time I have experienced helpfulness, curtesy and friendliness, at every turn.

    {"display":"IAIN M","full_name":"IAIN M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    IAIN M 21st August 2026

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