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South Manchester Credit Union reviews

South Manchester Credit Union's logo
Rated Excellent • 4.96/5

South Manchester Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 470 product reviews

Average score of 4.96/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for South Manchester Credit Union have trended negatively over the past 90 days

Latest positive rating

5/5

Very low interest on loans

Staff are very helpful and profe

{"display":"Ebony","full_name":"Ebony","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Ebony 7th August 2025

Latest negative rating

2/5

I have had good and bad experiences over the years t...

I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone... I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone was not muted so I heard the staff not talking very nicely about the member which was very inkind I all have had problem with the banking system I have met some lovely staff on the way then some very abrupt as the other day I was asking what did I want in the app Read more Read less

{"display":"Cricket ","full_name":"Cricket ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Cricket 5th July 2025
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About South Manchester Credit Union

South Manchester Credit Union serves people living in Central and South Manchester with secure savings accounts and affordable loans.

A not for profit cooperative with 5,000 members, working with local community partners as well
as The Sound Pound Group ; the Greater Manchester consortium of credit unions. Together with Transport for Greater Manchester , the Sound Pound Group are delivering an innovative loan product to smooth the cost of travel for buses and
trams.

If you've used South Manchester Credit Union leave a review to help others see what they're like.

South Manchester Credit Union at a glance

Reviews for South Manchester Credit Union

Showing 11 of 470 company reviews • Last reviewed within 7 days

Very low interest on loans

Loans • 7th August 2025

Staff are very helpful and profe

{"display":"Ebony","full_name":"Ebony","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Excellent Service Truly Grateful!

Loans • 7th August 2025

I had an absolutely fantastic experience with South Manchester Credit Union. From the moment I applied for a loan, their customer service was nothing short... I had an absolutely fantastic experience with South Manchester Credit Union. From the moment I applied for a loan, their customer service was nothing short of exceptional. The team was friendly, professional, and incredibly supportive throughout the entire process. They took the time to explain everything clearly and made sure I felt confident and informed every step of the way. The process was smooth, efficient, and tailored to my needs, and I felt valued as a customer, not just another number. I’m truly grateful for the support I received and would highly recommend South Manchester Credit Union to anyone looking for fair, responsible, and people-centered financial services. They go above and beyond! Read more Read less

{"display":"Ololade O","full_name":"Ololade O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    They have been responsive, kind, informative and fai...

    They have been responsive, kind, informative and fair, they helped me to achieve my dream of renovating my home which is life changing for me

    {"display":"Anita S","full_name":"Anita S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Anita S 7th August 2025
  • 5/5

    Real people. Real care.

    Smcu has helped me so much in so many different ways, from helping navigate the death of a loved one, to helping get my disabled... Smcu has helped me so much in so many different ways, from helping navigate the death of a loved one, to helping get my disabled puppy get life saving treatment. There's always someone genuine, a real person who actually cares, on the other end of the line. Saying they do amazing work doesn't even come close to giving them the credit (pun very intended) they deserve. Read more Read less

    {"display":"Adam H","full_name":"Adam H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Adam H 6th August 2025
  • 5/5

    Savings & Loans .

    Credit Union consistently delivers an excellent customer experience. They offer affordable loans and provide valuable opportunities to save for the future. I would highly recommend... Credit Union consistently delivers an excellent customer experience. They offer affordable loans and provide valuable opportunities to save for the future. I would highly recommend them to anyone looking for a trustworthy and supportive financial organisation. Read more Read less

    {"display":"Ann M","full_name":"Ann M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ann M 5th August 2025
  • 5/5

    This helps me save for things I wouldnt normally be...

    This helps me save for things I wouldnt normally be able to afford.

    {"display":"Julie s","full_name":"Julie s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie s 4th August 2025
  • 5/5

    Best for a loan

    Always very friendly and efficient with loans especially in an emergency. Easy to get hold of through the Nivo app which is very quick and... Always very friendly and efficient with loans especially in an emergency. Easy to get hold of through the Nivo app which is very quick and efficient. Friendly staff who are all extremely professional. Read more Read less

    {"display":"Caz","full_name":"Caz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Caz 3rd August 2025
  • 5/5

    Since I became a member I believe my credit health’s...

    Since I became a member I believe my credit health’s massively improved. I’m excited for the future and to see what next

    {"display":"Wayne a","full_name":"Wayne a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Wayne a 3rd August 2025
  • 5/5

    Always helpful and reply is always prompt

    Always helpful and reply is always prompt

    {"display":"Martine p","full_name":"Martine p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Martine p 3rd August 2025
  • 5/5

    When I have needed help they have been very helpful...

    When I have needed help they have been very helpful and understanding when I've needed support they were very helpful,and went above and beyond.

    {"display":"Debbie S","full_name":"Debbie S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Debbie S 1st August 2025
  • 5/5

    Excellent

    Alway there to help when you need them would recommend a friends and family

    {"display":"Rachel p","full_name":"Rachel p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rachel p 29th July 2025

    Products from South Manchester Credit Union

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