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South Manchester Credit Union reviews

South Manchester Credit Union's logo
Rated Excellent • 4.96/5

South Manchester Credit Union reviews

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Last reviewed within 21 days
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  • UK-based contact centre
    UK-based contact centre
  • Offers in-person appointments
    Offers in-person appointments
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 501 product reviews

Average score of 4.96/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%

South Manchester Credit Union shines for its friendly, helpful staff who make loans and savings straightforward and stress-free. The loan process is quick, clear, and supportive, with fair rates and understanding of personal circumstances. Saving is easy and secure, with great accessibility and a real community feel. Overall, the team’s kindness and professionalism make a big difference when you need it most.

Positive themes

  • Friendly staff make South Manchester Credit Union a joy to deal with and always helpful.
  • Loan process at South Manchester Credit Union is quick and easy with clear guidance.
  • South Manchester Credit Union offers easy and secure saving options with great access.

Negative themes

Summarised by AI
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About South Manchester Credit Union

South Manchester Credit Union serves people living in Central and South Manchester with secure savings accounts and affordable loans.

A not for profit cooperative with 5,000 members, SMCU works with local community partners as well
as The Sound Pound Group, the Greater Manchester consortium of credit unions.

Together with Transport for Greater Manchester, the Sound Pound Group are delivering an innovative loan product to smooth the cost of travel for buses and trams.


South Manchester Credit Union at a glance

Contact details

Phone
0161 448 0200
Email
[email protected]
Main address
187 Fog Lane, Burnage, M20 6FJ
Social media

Reviews for South Manchester Credit Union

Showing 11 of 501 company reviews • Last reviewed within 21 days

Outstanding

Loans • 21st November 2025

Always been so understanding and compassionate when it comes to helping my family make you feel as ease when discussing your finances

{"display":"Donna R","full_name":"Donna R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Always helpful and friendly advisors

Loans • 8th November 2025

Always helpful friendly advisors

{"display":"Lisa A","full_name":"Lisa A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Safe, reliable and conscientious too

    A safe, right on place to keep my extra money with quick access when needed. I would recommend 100%.

    {"display":"Miriam ","full_name":"Miriam ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Miriam 29th October 2025
  • 5/5

    Been with the credit union nearly 20 years best for...

    Been with the credit union nearly 20 years best for saving money

    {"display":"Lisa g","full_name":"Lisa g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lisa g 12th October 2025
  • 5/5

    I find it all very easy and to withdraw money .

    I find it all very easy and to withdraw money ..tge staff are polite and quick to respond to requests..its a simple way to save... I find it all very easy and to withdraw money ..tge staff are polite and quick to respond to requests..its a simple way to save money for emergencies or a rainy fund ..I would recommend to anyone. Read more Read less

    {"display":"Jane H","full_name":"Jane H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jane H 11th October 2025
  • 5/5

    Very good experience , very efficient service, lovel...

    Very good experience , very efficient service, lovely team ,

    {"display":"Pam ","full_name":"Pam ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Pam 9th October 2025
  • 5/5

    Always helped me out when needed.

    Always helped me out when needed. Been with them over 13years

    {"display":"Larissa ","full_name":"Larissa ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Larissa 6th October 2025
  • 5/5

    If I have a query of any kind, I always get a quick...

    If I have a query of any kind, I always get a quick response

    {"display":"Julie s","full_name":"Julie s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie s 1st October 2025
  • 5/5

    I would not be able to get a bank loan , the credit...

    I would not be able to get a bank loan , the credit union helps me when I really need to buy white goods

    {"display":"Ck","full_name":"Ck","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ck 29th September 2025
  • 5/5

    Every time I tried to borrow money it was very easy...

    Every time I tried to borrow money it was very easy and everyone was very friendly and helpful .

    {"display":"MERIEM A","full_name":"MERIEM A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    MERIEM A 22nd September 2025
  • 5/5

    Excellent service

    Supported me when I was in needs

    {"display":"Kenisha ","full_name":"Kenisha ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kenisha 20th September 2025

    Products from South Manchester Credit Union

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