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South Manchester Credit Union reviews

South Manchester Credit Union's logo
Rated Excellent • 4.96/5

South Manchester Credit Union reviews

Verified business Last reviewed within 7 days
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  • UK-based contact centre
    UK-based contact centre
  • Offers in-person appointments
    Offers in-person appointments
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 529 product reviews

Average score of 4.96/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for South Manchester Credit Union have trended positively over the past 90 days

South Manchester Credit Union shines for its friendly, helpful staff who make loans and savings straightforward and stress-free. The loan process is quick, clear, and supportive, with fair rates and understanding of personal circumstances. Saving is easy and secure, with great accessibility and a real community feel. Overall, the team’s kindness and professionalism make a big difference when you need it most.

Positive themes

  • Friendly staff make South Manchester Credit Union a joy to deal with and always helpful.
  • Loan process at South Manchester Credit Union is quick and easy with clear guidance.
  • South Manchester Credit Union offers easy and secure saving options with great access.

Negative themes

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About South Manchester Credit Union

South Manchester Credit Union serves people living in Central and South Manchester with secure savings accounts and affordable loans.

A not for profit cooperative with 5,000 members, SMCU works with local community partners as well as The Sound Pound Group, the Greater Manchester consortium of credit unions.

Together with Transport for Greater Manchester, the Sound Pound Group are delivering an innovative loan product to smooth the cost of travel for buses and trams.


South Manchester Credit Union at a glance

Contact details

Phone
0161 448 0200
Email
[email protected]
Main address
187 Fog Lane, Burnage, M20 6FJ
Social media

Reviews for South Manchester Credit Union

Showing 11 of 529 company reviews • Last reviewed within 7 days

I always have the best experience with Credit Union...

Loans • 15th May 2026

I always have the best experience with Credit Union on Foglane in Didsbury. They are always very kind and very helpful.

{"display":"Vicky H","full_name":"Vicky H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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The day I joined it as been nothing but professional...

Loans • 14th May 2026

The day I joined it as been nothing but professionalism respectful and understanding of my personal needs. They have helped me more then they will... The day I joined it as been nothing but professionalism respectful and understanding of my personal needs. They have helped me more then they will ever now and I am so appreciative of the whole team Read more Read less

{"display":"Wayne w","full_name":"Wayne w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Thank you for your help itd definitely recommend you...

    Thank you for your help itd definitely recommend yous to other people

    {"display":"Lisa J","full_name":"Lisa J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lisa J 14th May 2026
  • 5/5

    Brilliant I can’t fault them in any way.

    Brilliant I can’t fault them in any way. Polite. Friendly. Caring. Team. They look into your situation and care for you

    {"display":"Clare d","full_name":"Clare d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Clare d 14th May 2026
  • 5/5

    I have been a member for over 10 years, my credit sc...

    I have been a member for over 10 years, my credit score was very poor and SMCU did not turn their back on me they still offered me loans thank you

    {"display":"Julia R","full_name":"Julia R","avatar":{"url":"\/assets\/uploads\/avatars\/users\/942536.png"}}'s avatar
    Loans
    Julia R 14th May 2026
  • 5/5

    The interest is low and affordable the fact that whe...

    The interest is low and affordable the fact that when I’m paying off a loan I’m also saving money

    {"display":"Nadia R","full_name":"Nadia R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nadia R 13th May 2026
  • 5/5

    It's excellent and stress free and the customer serv...

    It's excellent and stress free and the customer service are so nice and friendly

    {"display":"Latifat B","full_name":"Latifat B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Latifat B 12th May 2026
  • 5/5

    Fantastic experience

    Excellent experience for me. Felt looked after and fairly treated. Very easy process and Excellent communication. Would definitely recommend

    {"display":"Philip D","full_name":"Philip D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Philip D 12th May 2026
  • 5/5

    Awesome reviews from Femi Oladele

    My name is Femi Oladele , South Manchester credit union has been awesome. They have good customer relations , their level of professionalism is super... My name is Femi Oladele , South Manchester credit union has been awesome. They have good customer relations , their level of professionalism is super awesome . I will always recommend them for people because they never waste time in doing their job. Their loan interest rate is even affordable.I give kudos to South Manchester credit Union Read more Read less

    {"display":"Femi Oladele","full_name":"Femi Oladele","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Femi Oladele 12th May 2026
  • 5/5

    My experience with South Manchester Credit Union is...

    My experience with South Manchester Credit Union is excellent.

    {"display":"Kelvin I","full_name":"Kelvin I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kelvin I 11th May 2026
  • 5/5

    The staff and communication were very speedy and hel...

    The staff and communication were very speedy and helpful

    {"display":"Angela Dean","full_name":"Angela Dean","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Angela Dean 11th May 2026

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