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South Manchester Credit Union reviews

South Manchester Credit Union's logo
Rated Excellent • 4.96/5

South Manchester Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 14 days

Review summary

People rate this company as Excellent based on 490 product reviews

Average score of 4.96/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for South Manchester Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

Great customer service!

Great customer service! Very thorough checks to make sure the loan applied for is affordable, and fast pay-outs once all checks are complete. 5*

{"display":"Marlaina Danielle","full_name":"Marlaina Danielle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Marlaina Danielle 12th September 2025

Latest negative rating

2/5

I have had good and bad experiences over the years t...

I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone... I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone was not muted so I heard the staff not talking very nicely about the member which was very inkind I all have had problem with the banking system I have met some lovely staff on the way then some very abrupt as the other day I was asking what did I want in the app Read more Read less

{"display":"Cricket ","full_name":"Cricket ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Cricket 5th July 2025
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About South Manchester Credit Union

South Manchester Credit Union serves people living in Central and South Manchester with secure savings accounts and affordable loans.

A not for profit cooperative with 5,000 members, working with local community partners as well
as The Sound Pound Group ; the Greater Manchester consortium of credit unions. Together with Transport for Greater Manchester , the Sound Pound Group are delivering an innovative loan product to smooth the cost of travel for buses and
trams.

If you've used South Manchester Credit Union leave a review to help others see what they're like.

South Manchester Credit Union at a glance

Reviews for South Manchester Credit Union

Showing 11 of 490 company reviews • Last reviewed within 14 days

Great customer service!

Loans • 12th September 2025

Great customer service! Very thorough checks to make sure the loan applied for is affordable, and fast pay-outs once all checks are complete. 5*

{"display":"Marlaina Danielle","full_name":"Marlaina Danielle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Smooth and reliable.

Loans • 10th September 2025

Smooth and reliable. Always in my interest.

{"display":"Richard O","full_name":"Richard O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Friendly and extremely helpful staff

    Friendly and extremely helpful staff

    {"display":"Emma W","full_name":"Emma W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Emma W 8th September 2025
  • 5/5

    Friendly and quick, made sure you can afford to pay...

    Friendly and quick, made sure you can afford to pay the loan back.

    {"display":"Lisa G","full_name":"Lisa G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lisa G 2nd September 2025
  • 5/5

    Friendly and polite staff Quick easy loan process...

    Friendly and polite staff Quick easy loan process credit union has helped me get better with money and saving

    {"display":"Dan","full_name":"Dan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dan 2nd September 2025
  • 5/5

    I had just moved back from Australia after lockdown...

    I had just moved back from Australia after lockdown and wanted to consolidate my debt. In just over 2 years I have nearly paid it all off!

    {"display":"Caroline M","full_name":"Caroline M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Caroline M 29th August 2025
  • 5/5

    10/10 service

    Honestly cant fault them. Always great service 10/10

    {"display":"Rose","full_name":"Rose","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rose 23rd August 2025
  • 5/5

    Fantastic

    They have me a loan, brilliant service really easy process. Lovely people really easy to pay back

    {"display":"Jade m","full_name":"Jade m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jade m 22nd August 2025
  • 5/5

    Easy loan repayments and saving is easy

    Easy loan repayments and saving is easy

    {"display":"Chaz ","full_name":"Chaz ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Chaz 21st August 2025
  • 5/5

    Brilliant.

    Brilliant. There always on hand to help you. Friendly. Caring. Thoughtful. When I’ve needed help they always come through for me. They always come to... Brilliant. There always on hand to help you. Friendly. Caring. Thoughtful. When I’ve needed help they always come through for me. They always come to a solution that helps us out that’s right for us. Read more Read less

    {"display":"Clare d","full_name":"Clare d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Clare d 20th August 2025
  • 5/5

    Helpful always

    Always there wen needed them never failed to let me down

    {"display":"Katieday","full_name":"Katieday","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Katieday 19th August 2025

    Products from South Manchester Credit Union

    Showing all products offered by South Manchester Credit Union

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