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South Manchester Credit Union reviews

South Manchester Credit Union's logo
Rated Excellent • 4.96/5

South Manchester Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 410 product reviews

Average score of 4.96/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for South Manchester Credit Union have trended negatively over the past 90 days

Latest positive rating

5/5

Very helpful staff great place to save and improve f...

Very helpful staff great place to save and improve finances

{"display":"Lee P","full_name":"Lee P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Lee P 11th July 2025

Latest negative rating

2/5

I have had good and bad experiences over the years t...

I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone... I have had good and bad experiences over the years there was a time when I called up to help a customer and the phone was not muted so I heard the staff not talking very nicely about the member which was very inkind I all have had problem with the banking system I have met some lovely staff on the way then some very abrupt as the other day I was asking what did I want in the app Read more Read less

{"display":"Cricket ","full_name":"Cricket ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Cricket 5th July 2025
See more reviews for South Manchester Credit Union products

About South Manchester Credit Union

South Manchester Credit Union serves people living in Central and South Manchester with secure savings accounts and affordable loans.

A not for profit cooperative with 5,000 members, working with local community partners as well
as The Sound Pound Group ; the Greater Manchester consortium of credit unions. Together with Transport for Greater Manchester , the Sound Pound Group are delivering an innovative loan product to smooth the cost of travel for buses and
trams.

If you've used South Manchester Credit Union leave a review to help others see what they're like.

South Manchester Credit Union at a glance

Reviews for South Manchester Credit Union

Showing 11 of 410 company reviews • Last reviewed within 7 days

Very helpful staff great place to save and improve f...

Savings • 11th July 2025

Very helpful staff great place to save and improve finances

{"display":"Lee P","full_name":"Lee P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

It was a very seamless experience as I was a chat a...

Loans • 11th July 2025

It was a very seamless experience as I was a chat a way with the advisor handling my case and she responded to every question I asked hands on

{"display":"Ben","full_name":"Ben","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Ben
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very friendly and excellent service

    Very friendly and excellent service

    {"display":"Jade M","full_name":"Jade M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jade M 11th July 2025
  • 5/5

    Nothing negative to say.

    I've always had a good experience with credit union. I don't have anything negative to say.

    {"display":"Kelly T","full_name":"Kelly T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kelly T 11th July 2025
  • 5/5

    It's the best credit union ever.

    It's the best credit union ever. My loan was seem less and straight forward

    {"display":"Mariagoretti A","full_name":"Mariagoretti A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mariagoretti A 11th July 2025
  • 5/5

    I have been with Credit union for a long time and th...

    I have been with Credit union for a long time and the staff that help me to get a loan are the friendliest and most... I have been with Credit union for a long time and the staff that help me to get a loan are the friendliest and most helpful. It is so easy to save with them too. Read more Read less

    {"display":"Lauren","full_name":"Lauren","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lauren 11th July 2025
  • 5/5

    The service I received was amazing.

    The service I received was amazing. The team was very supportive, responsive, and professional throughout every step. Specifically, I appreciated the clear communication regarding required... The service I received was amazing. The team was very supportive, responsive, and professional throughout every step. Specifically, I appreciated the clear communication regarding required documents. The quick turnaround time for updates and the helpful, friendly customer service made the process smooth and efficient. Read more Read less

    {"display":"Mara","full_name":"Mara","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mara 10th July 2025
  • 5/5

    It was a good experience and I was happy with the r...

    It was a good experience and I was happy with the results

    {"display":"Farhad S","full_name":"Farhad S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Farhad S 10th July 2025
  • 5/5

    SMCU the best

    They are always there to help you in difficult times

    {"display":"Jamie","full_name":"Jamie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jamie 10th July 2025
  • 5/5

    Always a great experience speaking to your staff.

    Always a great experience speaking to your staff. They are always so helpful and polite

    {"display":"Danielle B","full_name":"Danielle B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Danielle B 10th July 2025
  • 5/5

    Excellent

    I’ve had an excellent experience with South Manchester Credit Union. The staff are always friendly, approachable, and easy to talk to. Their customer service is... I’ve had an excellent experience with South Manchester Credit Union. The staff are always friendly, approachable, and easy to talk to. Their customer service is top-notch, and they truly go out of their way to make things simple and stress-free. I’ve always felt supported and respected whenever I’ve needed help or advice. I would highly recommend them to anyone looking for a trustworthy and supportive financial service. A real asset to the local community! Read more Read less

    {"display":"Paulette ","full_name":"Paulette ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Paulette 10th July 2025

    Products from South Manchester Credit Union

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