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South Manchester Credit Union reviews

South Manchester Credit Union's logo
Rated Excellent • 4.96/5

South Manchester Credit Union reviews

Verified business Last reviewed within 7 days
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  • UK-based contact centre
    UK-based contact centre
  • Offers in-person appointments
    Offers in-person appointments
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation

Review summary

People rate this company as Excellent based on 505 product reviews

Average score of 4.96/5
5 star
97%
4 star
3%
3 star
0%
2 star
0%
1 star
0%
Reviews for South Manchester Credit Union have trended positively over the past 90 days

South Manchester Credit Union shines for its friendly, helpful staff who make loans and savings straightforward and stress-free. The loan process is quick, clear, and supportive, with fair rates and understanding of personal circumstances. Saving is easy and secure, with great accessibility and a real community feel. Overall, the team’s kindness and professionalism make a big difference when you need it most.

Positive themes

  • Friendly staff make South Manchester Credit Union a joy to deal with and always helpful.
  • Loan process at South Manchester Credit Union is quick and easy with clear guidance.
  • South Manchester Credit Union offers easy and secure saving options with great access.

Negative themes

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About South Manchester Credit Union

South Manchester Credit Union serves people living in Central and South Manchester with secure savings accounts and affordable loans.

A not for profit cooperative with 5,000 members, SMCU works with local community partners as well as The Sound Pound Group, the Greater Manchester consortium of credit unions.

Together with Transport for Greater Manchester, the Sound Pound Group are delivering an innovative loan product to smooth the cost of travel for buses and trams.


South Manchester Credit Union at a glance

Contact details

Phone
0161 448 0200
Email
[email protected]
Main address
187 Fog Lane, Burnage, M20 6FJ
Social media

Reviews for South Manchester Credit Union

Showing 11 of 505 company reviews • Last reviewed within 7 days

Would 100% recommend for loans and savings

Loans • 21st April 2026

Staff are friendly and knowledgable. Good rates for loans and great to save with.

{"display":"Corina J","full_name":"Corina J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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Everyone i dealt with was extremely pleasant helpful...

Loans • 21st April 2026

Everyone i dealt with was extremely pleasant helpful and professional, I'd recommend their services happily to anyone.

{"display":"Sarah T","full_name":"Sarah T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Credit union

    I deal with the credit union and find the service excellent. Good customer service and prompt call backs. I can't fault them.

    {"display":"Jo","full_name":"Jo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jo 18th April 2026
  • 5/5

    Always there to help excellent company

    Always there to help excellent company

    {"display":"Julie ","full_name":"Julie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Julie 16th April 2026
  • 5/5

    Outstanding

    Always been so understanding and compassionate when it comes to helping my family make you feel as ease when discussing your finances

    {"display":"Donna R","full_name":"Donna R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Donna R 21st November 2025
  • 5/5

    Always helpful and friendly advisors

    Always helpful friendly advisors

    {"display":"Lisa A","full_name":"Lisa A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lisa A 8th November 2025
  • 5/5

    Safe, reliable and conscientious too

    A safe, right on place to keep my extra money with quick access when needed. I would recommend 100%.

    {"display":"Miriam ","full_name":"Miriam ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Miriam 29th October 2025
  • 5/5

    Been with the credit union nearly 20 years best for...

    Been with the credit union nearly 20 years best for saving money

    {"display":"Lisa g","full_name":"Lisa g","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lisa g 12th October 2025
  • 5/5

    I find it all very easy and to withdraw money .

    I find it all very easy and to withdraw money ..tge staff are polite and quick to respond to requests..its a simple way to save... I find it all very easy and to withdraw money ..tge staff are polite and quick to respond to requests..its a simple way to save money for emergencies or a rainy fund ..I would recommend to anyone. Read more Read less

    {"display":"Jane H","full_name":"Jane H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jane H 11th October 2025
  • 5/5

    Very good experience , very efficient service, lovel...

    Very good experience , very efficient service, lovely team ,

    {"display":"Pam ","full_name":"Pam ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Pam 9th October 2025
  • 5/5

    Always helped me out when needed.

    Always helped me out when needed. Been with them over 13years

    {"display":"Larissa ","full_name":"Larissa ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Larissa 6th October 2025

    Products from South Manchester Credit Union

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