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No1 CopperPot Credit Union reviews

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Rated Good 4.45/5

No1 CopperPot Credit Union reviews

Unverified business

Review summary

People rate this company as Good based on 12 product reviews

Average score of 4.45/5
5 star
75%
4 star
0%
3 star
17%
2 star
0%
1 star
8%

Latest positive rating

5/5

Excellent and helpful

Beant was really very helpful explaining exactly what he needed from me and making me feel like he was genuinely trying to help. Very much... Beant was really very helpful explaining exactly what he needed from me and making me feel like he was genuinely trying to help. Very much appreciated. Really do rate this Credit Union this is the second time I have used them and they have always been extremely helpful. Read more Read less

Latest negative rating

1/5

Terrible service

The customer service is appalling, every time I have spoken to them I have been belittled and the attitude has been borderline rude. I closed... The customer service is appalling, every time I have spoken to them I have been belittled and the attitude has been borderline rude. I closed my account as soon as my commitments were completed as I did not want to have to deal with them again. Read more Read less

{"display":"RG","full_name":"RG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
RG 16th November 2021

About No1 CopperPot Credit Union

No1 CopperPot Credit Union membership is open to any serving or retired Police Officer, Police staff member, Special or Police Community Support Officer within the UK. Smart Money People is the place for No1 CopperPot Credit Union reviews. Read and write reviews to help increase trust and transparency in Financial Services.

No1 CopperPot Credit Union at a glance

Reviews for No1 CopperPot Credit Union

Showing 11 of 12 company reviews

Excellent and helpful

Loans 26th July 2023

Beant was really very helpful explaining exactly what he needed from me and making me feel like he was genuinely trying to help. Very much... Beant was really very helpful explaining exactly what he needed from me and making me feel like he was genuinely trying to help. Very much appreciated. Really do rate this Credit Union this is the second time I have used them and they have always been extremely helpful. Read more Read less

Rated Excellent 5/5
Read more product reviews

Quick, easy and professional

Loans 21st July 2023

Thank you very much Beant for everything you have done. The application process is very easy and Beant was in touch with me at all times. Strongly recommend their services.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Really helpful advisor and product

    I can’t thank Stacey enough for the help and advice on my commutation loan. She kept me updated, and thanks to her understanding I am... I can’t thank Stacey enough for the help and advice on my commutation loan. She kept me updated, and thanks to her understanding I am now able to relax a bit more.. The service has both helped financially, and mentally, A big thank you! Read more Read less

    {"display":"Paul Butler","full_name":"Paul Butler","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Paul Butler 24th March 2023
  • 3/5

    Good

    Good and useful product which can add up quickly. Good app.

    {"display":"CharlieBerry","full_name":"CharlieBerry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    CharlieBerry 17th March 2023
  • 3/5

    Good

    Good product low interest rate and easy to manage.

    {"display":"CharlieBerry","full_name":"CharlieBerry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    CharlieBerry 17th March 2023
  • 5/5

    Good service

    Been with them for 20 years, and always found the service good and the people who work there helpful. I've introduced family members too.

    {"display":"David","full_name":"David","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    David 2nd August 2022
  • 1/5

    Terrible service

    The customer service is appalling, every time I have spoken to them I have been belittled and the attitude has been borderline rude. I closed... The customer service is appalling, every time I have spoken to them I have been belittled and the attitude has been borderline rude. I closed my account as soon as my commitments were completed as I did not want to have to deal with them again. Read more Read less

    {"display":"RG","full_name":"RG","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    RG 16th November 2021
  • 5/5

    Amazing service

    I used this service to facilitate home improvement. The entire process was easy to understand and concluded quickly. There was enough information and access to... I used this service to facilitate home improvement. The entire process was easy to understand and concluded quickly. There was enough information and access to back out of the decision. The person who I dealt with was lovely to deal with also. Read more Read less

    {"display":"c w","full_name":"c w","avatar":{"url":"\/assets\/uploads\/avatars\/users\/453079.png"}}'s avatar
    Loans
    c w 10th November 2021
  • 5/5

    Smooth and straight forward

    Excellent support and guidance from the Copperpot team- New to membership, so very impressed.

    {"display":"David Mclean","full_name":"David Mclean","avatar":{"url":"\/assets\/uploads\/avatars\/users\/232507.png"}}'s avatar
    Loans
    David Mclean 29th June 2020
  • 5/5

    Best Credit Union

    I have been with Copperpot for 23 years, they are outstanding for savings and loans. Good customer service, website and interest rates

    {"display":"Tracy","full_name":"Tracy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tracy 26th June 2020
  • 5/5

    Friendly, efficient & great rates to!

    Always efficient & ready to help with any issues, questions etc. Very friendly & helpful with the bonus of great rates.

    {"display":"Judith Lightfoot","full_name":"Judith Lightfoot","avatar":{"url":"\/assets\/uploads\/avatars\/users\/63855.png"}}'s avatar
    Savings
    Judith Lightfoot 11th February 2018

    Products from No1 CopperPot Credit Union

    Showing all products offered by No1 CopperPot Credit Union

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