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No1 CopperPot Credit Union: Loans reviews

Name: Loans
Rating: 4.14 (7 reviews)

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4.38

Based on 7 reviews, last reviewed 26th Jul 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

72%

4 star

14%

2 star

14%

Latest highest rating:

5

Excellent and helpful Beant was really very helpful explaining exactly what he needed from me and making me feel like he was genuinely trying to help. Very much appreciated... Read more Reviewed on: 26th July 2023

Latest lowest rating:

1

Terrible service The customer service is appalling, every time I have spoken to them I have been belittled and the attitude has been borderline rude. I closed my accou... Read more Reviewed on: 16th November 2021

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No1 CopperPot Credit Union Loans reviews (7)

Excellent and helpful

Beant was really very helpful explaining exactly what he needed from me and making me feel like he was genuinely trying to help. Very much appreciated. Really do rate this Credit Union this is the second time I have used them and they have always been extremely helpful. Reviewed on: 26th July 2023

Quick, easy and professional

Thank you very much Beant for everything you have done. The application process is very easy and Beant was in touch with me at all times. Strongly recommend their services. Reviewed on: 21st July 2023

Really helpful advisor and product

I can’t thank Stacey enough for the help and advice on my commutation loan. She kept me updated, and thanks to her understanding I am now able to relax a bit more.. The service has both helped financially, and mentally, A big thank you! Reviewed on: 24th March 2023

Good

Good product low interest rate and easy to manage. Reviewed on: 17th March 2023

Terrible service

The customer service is appalling, every time I have spoken to them I have been belittled and the attitude has been borderline rude. I closed my account as soon as my commitments were completed as I did not want to have to deal with them again. Reviewed on: 16th November 2021

Amazing service

I used this service to facilitate home improvement. The entire process was easy to understand and concluded quickly. There was enough information and access to back out of the decision. The person who I dealt with was lovely to deal with also. Reviewed on: 10th November 2021

Smooth and straight forward

Excellent support and guidance from the Copperpot team- New to membership, so very impressed. Reviewed on: 29th June 2020

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