Northern Community Bank (formerly Pennine Community Credit Union) reviews
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Northern Community Bank (formerly Pennine Community Credit Union) reviews
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Review summary
People rate this company as Excellent based on 1,429 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Northern Community Bank (formerly Pennine Community Credit Union) makes loans quick and easy with friendly staff who really care. Their loans help with family essentials like Christmas and school uniforms. However, some feel disabled members face limits on larger loans and a few mention unfriendly staff at certain branches. Savings returns also lag behind inflation.
Positive themes
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Loans are quick, easy to apply for, and money arrives fast every time.
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Staff are friendly, helpful and make the whole loan process stress-free.
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Loans help with unexpected bills and family needs like Christmas and school uniforms.
Negative themes
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Loans are limited for disabled or unemployed people despite long membership.
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Some branches have rude or unfair staff causing discomfort for customers.
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Savings dividends don’t keep up with inflation causing loss in value.
About Northern Community Bank (formerly Pennine Community Credit Union)
Northern Community Bank has made saving and borrowing easy and accessible since 1982.
They believe managing your money should be simple and fair. No hidden fees, no unnecessary hurdles, just straightforward financial services that put account holders in control of their money.
Anyone who lives or works in Burnley, Pendle, Ribble Valley, Preston, Lancaster, or the county of Cumbria can become an account holder with Northern Community Bank.
If you have used Northern Community Bank, please share your experience and leave a review to help others.
Northern Community Bank (formerly Pennine Community Credit Union) at a glance
Reviews for Northern Community Bank (formerly Pennine Community Credit Union)
Showing 11 of 1429 company reviews • Last reviewed within 7 days
Very polite and helpful staff.
Very polite and helpful staff. Really helpful and knowledgeable
Best company helping anytime for me it’s very good s...
Best company helping anytime for me it’s very good service I’m very happy
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5.00/5
Really good customer service, very quick response
Really good customer service, very quick response
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5.00/5
Excellent Staff
The staff are very polite and go out of their way to help and find what your looking for they give up their time to listen to what you require
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5.00/5
Been with them over 20 years.
Been with them over 20 years. Always very polite and helpful. Nice that they have a proper building location, where you can speak to real... Been with them over 20 years. Always very polite and helpful. Nice that they have a proper building location, where you can speak to real people. I have savings not loans. Interest has always been very fair. Read more Read less
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5.00/5
Long time member
I have been a member of the Northern Community Bank for many years now and have always found the staff very friendly. I have taken... I have been a member of the Northern Community Bank for many years now and have always found the staff very friendly. I have taken advantage of the holiday loan which I would highly recommend. Read more Read less
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5.00/5
Brilliant service from loans to saving money either...
Brilliant service from loans to saving money either by your savings pot or Christmas club highly recommend to everyone
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5.00/5
Excellent service
Excellent service nothing is to much trouble for all staff
Products from Northern Community Bank (formerly Pennine Community Credit Union)
Showing all products offered by Northern Community Bank (formerly Pennine Community Credit Union)
Loans
by Northern Community Bank (formerly Pennine Community Credit Union)Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to suit your financial situation. Offering £500 Family Loan and Savings Scheme is an option too. Account holders...
Loans
by Northern Community Bank (formerly Pennine Community Credit Union)Northern Community Bank, offer loans from £150 to £15,000, with repayments tailored to suit your financial situation. Offering £500 Family Loan and Savings Scheme is an option too. Account holders...
Savings
by Northern Community Bank (formerly Pennine Community Credit Union)At Northern Community Bank, saving is 'easy and simple'. There are no account fees, no annual charges, and no need to set up direct debits or standing orders. Whether you’re...
Savings
by Northern Community Bank (formerly Pennine Community Credit Union)At Northern Community Bank, saving is 'easy and simple'. There are no account fees, no annual charges, and no need to set up direct debits or standing orders. Whether you’re...
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