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Northern Community Bank (formerly Pennine Community Credit Union) reviews

Pennine Community Credit Union's logo
Rated Excellent • 4.92/5

Northern Community Bank (formerly Pennine Community Credit Union) reviews

Verified business Last reviewed within 14 days
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Review summary

People rate this company as Excellent based on 1,573 product reviews

Average score of 4.92/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Northern Community Bank (formerly Pennine Community Credit Union) have trended negatively over the past 90 days

Northern Community Bank (formerly Pennine Community Credit Union) is loved for its friendly, helpful staff and quick, easy loan process that really supports families and individuals. The savings options, especially the Christmas savings, are a hit for making budgeting less stressful. Some find the interest rates a bit steep and wish for more flexible loan approvals.

Positive themes

  • Loans are quick, easy to apply for, with friendly and helpful staff. (97 mentions)
  • Savings accounts are easy to use with friendly staff and helpful advice. (27 mentions)
  • Loans help families manage expenses with affordable repayments and no judgement. (13 mentions)
Summarised by AI
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About Northern Community Bank (formerly Pennine Community Credit Union)

Northern Community Bank has made saving and borrowing easy and accessible since 1982.
They believe managing your money should be simple and fair. No hidden fees, no unnecessary hurdles, just straightforward financial services that put account holders in control of their money.

Anyone who lives or works in Burnley, Pendle, Ribble Valley, Preston, Lancaster, or the county of Cumbria can become an account holder with Northern Community Bank.

If you have used Northern Community Bank, please share your experience and leave a review to help others.

Northern Community Bank (formerly Pennine Community Credit Union) at a glance

Reviews for Northern Community Bank (formerly Pennine Community Credit Union)

Showing 11 of 1573 company reviews • Last reviewed within 14 days

They've always been so very helpful!

Loans • 30th September 2026

They've always been so very helpful! Thankyou again!

{"display":"Sarah B","full_name":"Sarah B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Reply from Northern Community Bank (formerly Pennine Community Credit Union)
Hi Sarah, We’re thrilled we could help! Thanks for being part of the Northern Community Bank family.
1st October 2026
Northern Community Bank (formerly Pennine Community Credit Union)

I have been with these for over 8 yrs now fsntastic...

Loans • 29th September 2026

I have been with these for over 8 yrs now fsntastic for saving.. e cellantnstaff who are understanding..

{"display":"Peter","full_name":"Peter","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Reply from Northern Community Bank (formerly Pennine Community Credit Union)
Hi Peter, We really appreciate your kind words and continued support. Thank you for choosing us!
30th September 2026
Northern Community Bank (formerly Pennine Community Credit Union)
  • 5.00/5

    Never had a problem yet app is easy to use customer...

    Never had a problem yet app is easy to use customer service 5star glad I started to use them

    {"display":"Lp","full_name":"Lp","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lp 27th September 2026
  • 5.00/5

    Great experience and great job and

    Great experience and great job and

    {"display":"Kelly H","full_name":"Kelly H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kelly H 24th September 2026
  • 5.00/5

    Had a Brilliant experience and every easy.

    Had a Brilliant experience and every easy.to.use

    {"display":"Kira Kilburn","full_name":"Kira Kilburn","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1668512.png"}}'s avatar
    Loans
    Kira Kilburn 14th September 2026
  • 5.00/5

    Pleasant, efficient service.

    I had mixed things up on my application, within 24 hours of applying they rang me, sorted my errors out and agreed the loan. I couldn’t ask for better service.

    {"display":"Julie h","full_name":"Julie h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Julie h 11th September 2026
  • 5.00/5

    very good and efficient would definetley recommend

    very good and efficient would definetley recommend

    {"display":"mary s","full_name":"mary s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    mary s 11th September 2026
  • 5.00/5

    Great service very helpful and helps me save

    Great service very helpful and helps me save

    {"display":"lisa Godkin","full_name":"lisa Godkin","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1757157.png"}}'s avatar
    Loans
    lisa Godkin 8th September 2026
  • 5.00/5

    Ethical and easy borrowing

    A genuinely easy and ethical.wasy to borrow money. The family loan from child benefit has been a godsend.

    {"display":"Joanne ","full_name":"Joanne ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Joanne 2nd September 2026
  • 5.00/5

    I have been with pennie community credit since 2022,...

    I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but... I have been with pennie community credit since 2022, they have new name Northern community bank, they have been great not only with loans ,but savings witch is great way to save,they help me out on times of need ,emergencies, i can't fault them ,the staff is great, i wouldn't go anywhere else, thank you for helping me out in times of need , Read more Read less

    {"display":"Elizabeth uddin ","full_name":"Elizabeth uddin ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Elizabeth uddin 21st August 2026
  • 5.00/5

    Brilliant

    Brilliant experience and customer service

    {"display":"Melissa Caddens","full_name":"Melissa Caddens","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1752341.png"}}'s avatar
    Savings
    Melissa Caddens 16th August 2026

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