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Northern Community Bank (formerly Pennine Community Credit Union) reviews

Pennine Community Credit Union's logo
Rated Excellent 4.96/5

Northern Community Bank (formerly Pennine Community Credit Union) reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,263 product reviews

Average score of 4.96/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Northern Community Bank (formerly Pennine Community Credit Union) have trended negatively over the past 90 days

PCCU is loved for its friendly, helpful staff and easy, quick loan process that really supports families. The savings options, especially the Christmas club, make managing money less stressful. Some find the interest rates a bit steep, but overall it’s a reliable and caring community lender.

Positive themes

  • PCCU’s staff are friendly, helpful, and always ready to assist with any query.
  • PCCU makes saving easy and rewarding with great options like the Christmas savings club.
  • Loans with PCCU are quick to approve and pay out fast when you need them most.

Negative themes

  • Some feel the loan interest rates at PCCU are quite high despite being affordable.
  • A few mention slow savings growth as a downside of using PCCU.
  • One reviewer struggled with loan repayments feeling they were paying too much interest.

About Northern Community Bank (formerly Pennine Community Credit Union)

Northern Community Bank has made saving and borrowing easy and accessible since 1982.
They believe managing your money should be simple and fair. No hidden fees, no unnecessary hurdles, just straightforward financial services that put account holders in control of their money.

Anyone who lives or works in Burnley, Pendle, Ribble Valley, Preston, Lancaster, or the county of Cumbria can become an account holder with Northern Community Bank.

If you have used Northern Community Bank, please share your experience and leave a review to help others.

Northern Community Bank (formerly Pennine Community Credit Union) at a glance

Reviews for Northern Community Bank (formerly Pennine Community Credit Union)

Showing 11 of 1263 company reviews Last reviewed within 7 days

I'm a new account holder, I did the payroll loan sch...

Loans 10th April 2026

I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even... I'm a new account holder, I did the payroll loan scheme and I can honestly say it was simple and easy to do not even a hour. I got approved within 2 days and on the day I was approved I was paid within the hour. Read more Read less

Rated Terrible 1/5
Read more product reviews

Fantastic always keep up updating very helpful

Loans 10th April 2026

Fantastic always keep up updating very helpful

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Very helpful very easy application

    Very helpful very easy application

    {"display":"Alexis J","full_name":"Alexis J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Alexis J 9th April 2026
  • 5/5

    Easy, fast and helpful staff.

    Easy, fast and helpful staff. Always been easy to talk to someone and receive the help that’s been requested.

    {"display":"Tia","full_name":"Tia","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tia 9th April 2026
  • 5/5

    Helpfull friendly staff and really good for helping...

    Helpfull friendly staff and really good for helping to save money at the same time as borrowing

    {"display":"Gemma Preston","full_name":"Gemma Preston","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1290043.png"}}'s avatar
    Loans
    Gemma Preston 9th April 2026
  • 5/5

    Fantastic community

    Ever interaction i have had has been excellent

    {"display":"Car","full_name":"Car","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Car 9th April 2026
  • 5/5

    Theyv been amazing when iv been stuck with unplanned...

    Theyv been amazing when iv been stuck with unplanned bills

    {"display":"Anonymous","full_name":"Anonymous","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1453804.png"}}'s avatar
    Loans
    Anonymous 9th April 2026
  • 5/5

    Applied for multiple loans to help get through the m...

    Applied for multiple loans to help get through the make it so easy and simple loan had only taken up to 2 days to respond... Applied for multiple loans to help get through the make it so easy and simple loan had only taken up to 2 days to respond money was in my bank account just 30 minutes after been approved, would really highly recommend Read more Read less

    {"display":"Laura b","full_name":"Laura b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Laura b 8th April 2026
  • 4/5

    Good experience when doing the family loan

    Good experience when doing the family loan

    {"display":"chloe s","full_name":"chloe s","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    chloe s 8th April 2026
  • 5/5

    Quick efficient and really friendly staff.

    Quick efficient and really friendly staff. Love the saving part too.

    {"display":"Demi C","full_name":"Demi C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Demi C 8th April 2026
  • 5/5

    It's helps me feel my family and pay my ...

    It's helps me feel my family and pay my bills

    {"display":"Shelly Jackson","full_name":"Shelly Jackson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1315809.png"}}'s avatar
    Loans
    Shelly Jackson 8th April 2026

    Products from Northern Community Bank (formerly Pennine Community Credit Union)

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