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Northern Community Bank (formerly Pennine Community Credit Union) reviews

Pennine Community Credit Union's logo
Rated Excellent 4.96/5

Northern Community Bank (formerly Pennine Community Credit Union) reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,361 product reviews

Average score of 4.96/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Northern Community Bank (formerly Pennine Community Credit Union) have trended negatively over the past 90 days

PCCU is loved for its friendly, helpful staff and easy, quick loan process that really supports families. The savings options, especially the Christmas club, make managing money less stressful. Some find the interest rates a bit steep, but overall it’s a reliable and caring community lender.

Positive themes

  • PCCU’s staff are friendly, helpful, and always ready to assist with any query.
  • PCCU makes saving easy and rewarding with great options like the Christmas savings club.
  • Loans with PCCU are quick to approve and pay out fast when you need them most.

Negative themes

  • Some feel the loan interest rates at PCCU are quite high despite being affordable.
  • A few mention slow savings growth as a downside of using PCCU.
  • One reviewer struggled with loan repayments feeling they were paying too much interest.

About Northern Community Bank (formerly Pennine Community Credit Union)

Northern Community Bank has made saving and borrowing easy and accessible since 1982.
They believe managing your money should be simple and fair. No hidden fees, no unnecessary hurdles, just straightforward financial services that put account holders in control of their money.

Anyone who lives or works in Burnley, Pendle, Ribble Valley, Preston, Lancaster, or the county of Cumbria can become an account holder with Northern Community Bank.

If you have used Northern Community Bank, please share your experience and leave a review to help others.

Northern Community Bank (formerly Pennine Community Credit Union) at a glance

Reviews for Northern Community Bank (formerly Pennine Community Credit Union)

Showing 11 of 1361 company reviews Last reviewed within 7 days

I was very happy with all the process from start to...

Loans 1st May 2026

I was very happy with all the process from start to finish the help and support was 10/10 highly recommended

Rated Excellent 5/5
Read more product reviews

I love the fact you guys dont just go of a credit sc...

Loans 30th April 2026

I love the fact you guys dont just go of a credit score you base it on us the people and not just a number... I love the fact you guys dont just go of a credit score you base it on us the people and not just a number this is a great life line for families like my self Read more Read less

Rated Excellent 5/5
Read more product reviews
Reply from Northern Community Bank (formerly Pennine Community Credit Union)
Hi Nikki, Thanks for taking the time to share your experience – we’re so pleased to hear it was a positive one. Feedback like this helps us keep improving, so we really do appreciate it.
1st May 2026
Northern Community Bank (formerly Pennine Community Credit Union)
  • 5/5

    Very quick with loans.

    Very quick with loans. Good experience.

    {"display":"Amy H","full_name":"Amy H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amy H 29th April 2026
  • 5/5

    Fast and helpful !

    Fast and helpful ! Answered questions and quick to get back to me always a lovely process xxzzzz

    {"display":"Zoey Wilson","full_name":"Zoey Wilson","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Zoey Wilson 28th April 2026
  • 5/5

    Love the service provided, very easy to use and they...

    Love the service provided, very easy to use and they are very professional

    {"display":"Sarah L","full_name":"Sarah L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sarah L 28th April 2026
  • 5/5

    Been with these a few years now, brilliant for savin...

    Been with these a few years now, brilliant for saving & simple loans for them unexpected things, simple to use and always great communication

    {"display":"Shelley C","full_name":"Shelley C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shelley C 27th April 2026
  • 5/5

    Very quick to respond.

    Very quick to respond. Loan from are easy to fill out

    {"display":"Jade F","full_name":"Jade F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jade F 27th April 2026
  • 5/5

    Amazing experience

    Amazing experience great customer Service

    {"display":"Natalie ","full_name":"Natalie ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Natalie 27th April 2026
  • 5/5

    Easy and striaght forward lovely staff.

    Easy and striaght forward lovely staff. And some many ways this company really helps with great prices

    {"display":"Gemma T","full_name":"Gemma T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Gemma T 27th April 2026
  • 5/5

    Great and simple to use good value

    Great and simple to use good value

    {"display":"Miss J","full_name":"Miss J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Miss J 25th April 2026
  • 4/5

    My wake xx

    I use for my savings for my wake. All ways friendly

    {"display":"J Radcliffe ","full_name":"J Radcliffe ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    J Radcliffe 24th April 2026

    Products from Northern Community Bank (formerly Pennine Community Credit Union)

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