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Northern Community Bank (formerly Pennine Community Credit Union) reviews

Pennine Community Credit Union's logo
Rated Excellent 4.91/5

Northern Community Bank (formerly Pennine Community Credit Union) reviews

Verified business Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 1,538 product reviews

Average score of 4.91/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Northern Community Bank (formerly Pennine Community Credit Union) have trended positively over the past 90 days

Northern Community Bank (formerly Pennine Community Credit Union) is loved for its friendly, helpful staff and quick, easy loan process that really supports families and individuals. The savings options, especially the Christmas savings, are a hit for making budgeting less stressful. Some find the interest rates a bit steep and wish for more flexible loan approvals.

Positive themes

  • Loans are quick, easy to apply for, with friendly and helpful staff.
  • Savings accounts are easy to use with friendly staff and helpful advice.
  • Loans help families manage expenses with affordable repayments and no judgement.

Negative themes

  • Some find the interest rates on loans high considering repayments come from child benefits.
  • A few mention slow loan approvals or long waits for funds causing frustration.
  • Occasionally some staff responses could be nicer or less condescending.

About Northern Community Bank (formerly Pennine Community Credit Union)

Northern Community Bank has made saving and borrowing easy and accessible since 1982.
They believe managing your money should be simple and fair. No hidden fees, no unnecessary hurdles, just straightforward financial services that put account holders in control of their money.

Anyone who lives or works in Burnley, Pendle, Ribble Valley, Preston, Lancaster, or the county of Cumbria can become an account holder with Northern Community Bank.

If you have used Northern Community Bank, please share your experience and leave a review to help others.

Northern Community Bank (formerly Pennine Community Credit Union) at a glance

Reviews for Northern Community Bank (formerly Pennine Community Credit Union)

Showing 11 of 1538 company reviews Last reviewed within 7 days

I put in a application for a family loan topup on th...

Loans 1st July 2026

I put in a application for a family loan topup on the app.. and was sorting and approved within 24 hours and in my bank..... I put in a application for a family loan topup on the app.. and was sorting and approved within 24 hours and in my bank.. brilliant service again.. and the staff are brilliant who do an amazing job. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
Reply from Northern Community Bank (formerly Pennine Community Credit Union)
Hi Imran, Your feedback has made our day – thank you! We’re always here if you need us again.
1st July 2026
Northern Community Bank (formerly Pennine Community Credit Union)

The team were more than happy to help me.

Loans 30th June 2026

The team were more than happy to help me. Its a very quick and easy application process. The affordable repayment plans ensure I do not... The team were more than happy to help me. Its a very quick and easy application process. The affordable repayment plans ensure I do not borrow above my means which I think helps more than anything. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
Reply from Northern Community Bank (formerly Pennine Community Credit Union)
Hi Rebeka, We’re so pleased to hear you had a good experience – your kind words mean the world to us.
30th June 2026
Northern Community Bank (formerly Pennine Community Credit Union)
  • 5.00/5

    Brilliant

    Always good to at responding quickly

    {"display":"Mrs L Mannion ","full_name":"Mrs L Mannion ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mrs L Mannion 29th June 2026
  • 5.00/5

    savings fir a rainy day

    Community news keeps me up to date

    {"display":"J Radcliffe ","full_name":"J Radcliffe ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    J Radcliffe 27th June 2026
  • 5.00/5

    Caring approachable and understanding

    Very professional but caring approachable and understanding staff.

    {"display":"Gerard S","full_name":"Gerard S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Gerard S 26th June 2026
  • 5.00/5

    Very fast reponse.

    Very fast reponse. Easy to apply.

    {"display":"Carmen m","full_name":"Carmen m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Carmen m 26th June 2026
  • 5.00/5

    Very helpful and very quick to get bk to yu about lo...

    Very helpful and very quick to get bk to yu about loan application

  • 5.00/5

    The family loan is brilliant

    The family loan is offset against child benefit. Its excellent and you cant default. Easy to apply for. Decision made really quick. The app is... The family loan is offset against child benefit. Its excellent and you cant default. Easy to apply for. Decision made really quick. The app is simple to use. Ive recommended ot to lots of friends Read more Read less

    {"display":"Ali t","full_name":"Ali t","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ali t 24th June 2026
  • 5.00/5

    Ready whenever you need them

    Love it, how you don't have to worry about getting a loan

    {"display":"Lisa F","full_name":"Lisa F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lisa F 24th June 2026
  • 5.00/5

    Been amazing ever since I've been using it

    Been amazing ever since I've been using it

    {"display":"Leah T","full_name":"Leah T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Leah T 24th June 2026
  • 5.00/5

    Fast processing and good communication.

    Fast processing and good communication.

    {"display":"Danielle D","full_name":"Danielle D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Danielle D 23rd June 2026

    Products from Northern Community Bank (formerly Pennine Community Credit Union)

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