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Glasgow Credit Union reviews

Glasgow Credit Union logo
Rated Excellent • 4.95/5

Glasgow Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 7,009 product reviews

Average score of 4.95/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Glasgow Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

Overall, Glasgow Credit Union is a solid choice!

I've been a member of Glasgow Credit Union for several years, and overall, my experience has been very positive. One of the standout benefits is... I've been a member of Glasgow Credit Union for several years, and overall, my experience has been very positive. One of the standout benefits is their competitive loan rates, which are often lower than those offered by traditional banks. The application process is straightforward, and decisions are usually made quickly. I also appreciate their focus on responsible lending—it's clear they prioritise financial wellbeing over profit. Their online banking platform is easy to use, with features like secure messaging, loan calculators, and account management tools. I’ve found the customer service team to be friendly and responsive whenever I’ve had a query, which adds a personal touch you don’t always get with larger institutions. That said, there are a few areas for improvement. Their mobile app, while functional, can occasionally feel a bit outdated and limited compared to those of larger banks. Overall, Glasgow Credit Union is a solid choice, especially if you value ethical banking, competitive loans, and a community-focused approach. Read more Read less

{"display":"Michelle ","full_name":"Michelle ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Michelle 1st May 2025

Latest negative rating

1/5

Dreadful service now

Used to be a great service that looked after long serving members but now just treat you like muck

{"display":"Raymond Muir","full_name":"Raymond Muir","avatar":{"url":"\/assets\/uploads\/avatars\/users\/238595.png"}}'s avatar
Loans
Raymond Muir 7th August 2022
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About Glasgow Credit Union

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Glasgow Credit Union at a glance

Reviews for Glasgow Credit Union

Showing 11 of 7009 company reviews • Last reviewed within 7 days

Overall, Glasgow Credit Union is a solid choice!

Savings • 1st May 2025

I've been a member of Glasgow Credit Union for several years, and overall, my experience has been very positive. One of the standout benefits is... I've been a member of Glasgow Credit Union for several years, and overall, my experience has been very positive. One of the standout benefits is their competitive loan rates, which are often lower than those offered by traditional banks. The application process is straightforward, and decisions are usually made quickly. I also appreciate their focus on responsible lending—it's clear they prioritise financial wellbeing over profit. Their online banking platform is easy to use, with features like secure messaging, loan calculators, and account management tools. I’ve found the customer service team to be friendly and responsive whenever I’ve had a query, which adds a personal touch you don’t always get with larger institutions. That said, there are a few areas for improvement. Their mobile app, while functional, can occasionally feel a bit outdated and limited compared to those of larger banks. Overall, Glasgow Credit Union is a solid choice, especially if you value ethical banking, competitive loans, and a community-focused approach. Read more Read less

{"display":"Michelle ","full_name":"Michelle ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

They offer a great service and also support the comm...

Savings • 24th April 2025

They offer a great service and also support the community, and provide high standards of financial education.

{"display":"John M","full_name":"John M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Easy to contact if you have any issues, friendly staff.

    Easy to contact if you have any issues, friendly staff. Services offered are high quality.

    {"display":"D L","full_name":"D L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    D L 24th April 2025
  • 5/5

    Feels a very individual experience dealing with them.

    Feels a very individual experience dealing with them. Their customer service is first class. I also like that they're owned by their members.

    {"display":"Iain B","full_name":"Iain B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Iain B 23rd April 2025
  • 5/5

    Excellent customer service for a Loan

    I applied for a loan and thought I had submitted the application. However when I called it had not submitted. They took the information over... I applied for a loan and thought I had submitted the application. However when I called it had not submitted. They took the information over the phone and proceeded with the application, decision and money was paid into in my account within the same day. Great to phone and speak to people directly and have an issue dealt with promptly and with excelllent customer service. Have recommended to family and friends that they join. Read more Read less

    {"display":"Dianne D","full_name":"Dianne D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dianne D 23rd April 2025
  • 5/5

    A valuable and ethical financial institution

    Great staff making a huge difference for individuals, employers and communities. Supporting financial inclusion in challenging times. An excellent institution doing valuable ethical work.

    {"display":"Ian W","full_name":"Ian W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ian W 23rd April 2025
  • 5/5

    Very satisfied

    Have been a member for many years _very satisfied with all my interactions ,savings and borrowing.Staff helpful and transactions very smooth.

    {"display":"Alison","full_name":"Alison","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alison 23rd April 2025
  • 5/5

    Helpful loan application

    I applied for a loan, they were prompt and helpful. It was approved and in my account within a week..

    {"display":"AK2023","full_name":"AK2023","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    AK2023 24th May 2024
  • 5/5

    Friendly and knowledgeable!

    Great customer service, fantastic products. Fast, friendly and efficient!

    {"display":"Iael18","full_name":"Iael18","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Iael18 31st May 2023
  • 1/5

    Dreadful service now

    Used to be a great service that looked after long serving members but now just treat you like muck

    {"display":"Raymond Muir","full_name":"Raymond Muir","avatar":{"url":"\/assets\/uploads\/avatars\/users\/238595.png"}}'s avatar
    Loans
    Raymond Muir 7th August 2022
  • 5/5

    Easy, reliable, automatic

    I rarely have to contact GCU, when I have done it has been easy, friendly and quick. I trust GCU with my finances and the... I rarely have to contact GCU, when I have done it has been easy, friendly and quick. I trust GCU with my finances and the link with my employer makes it so easy! I recommend GCU to anyone when they are thinking about saving or borrowing. I can’t be happier with a service than I am with being a GCU customer. Read more Read less

    {"display":"Heather","full_name":"Heather","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Heather 3rd August 2022

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