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Glasgow Credit Union reviews

Glasgow Credit Union logo
Rated Excellent • 4.95/5

Glasgow Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 7,162 product reviews

Average score of 4.95/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Glasgow Credit Union have trended negatively over the past 90 days

Latest positive rating

5/5

A really easy way to save ,easy to access informatio...

A really easy way to save ,easy to access information on my account on line and great customer service at the end of a phone if needed.

{"display":"Alison","full_name":"Alison","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Alison 12th July 2025

Latest negative rating

1/5

Sadly, it is no longer a credit union true to its ro...

Sadly, it is no longer a credit union true to its roots. Better tile would be Glasgow Commercial Bank. No longer interested in members who... Sadly, it is no longer a credit union true to its roots. Better tile would be Glasgow Commercial Bank. No longer interested in members who have been with them 30 years +. What credit union do you know that provided a loan £2.4 million for housing charity while refusing loans to its own members. CEO of GCU , David Ross a banking big wig. Read more Read less

{"display":"Nora","full_name":"Nora","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Nora 24th June 2025
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About Glasgow Credit Union

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Glasgow Credit Union at a glance

Reviews for Glasgow Credit Union

Showing 11 of 7162 company reviews • Last reviewed within 7 days

A really easy way to save ,easy to access informatio...

Savings • 12th July 2025

A really easy way to save ,easy to access information on my account on line and great customer service at the end of a phone if needed.

{"display":"Alison","full_name":"Alison","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Excellent customer service

Loans • 12th July 2025

I called to enquire about my loan and it turns out I hadn’t properly submitted the information. They took all the information over the phone... I called to enquire about my loan and it turns out I hadn’t properly submitted the information. They took all the information over the phone and money was in my account working 24 hours. Read more Read less

{"display":"Dianne D","full_name":"Dianne D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I opened an account with Glasgow Credit Union to sav...

    I opened an account with Glasgow Credit Union to save money primarily. I have also taken 2 loans and it was such a quick and smooth transaction. Very professional.

    {"display":"Kerry Holloway","full_name":"Kerry Holloway","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerry Holloway 12th July 2025
  • 5/5

    Fantastic service from an exceptional team .

    I am a tegular saver and iccasional bortiwer . Customer service is thr best i have ecperienced and has customers at heart. I love the... I am a tegular saver and iccasional bortiwer . Customer service is thr best i have ecperienced and has customers at heart. I love the credit union ! It makes a real difference ti the way i save and borrow . Read more Read less

    {"display":"Mary G","full_name":"Mary G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mary G 12th July 2025
  • 5/5

    Very good reliable and happy with the customer service

    Very good reliable and happy with the customer service

    {"display":"Kirsteen F","full_name":"Kirsteen F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kirsteen F 12th July 2025
  • 5/5

    f are brilliant so helpful...

    it's so simple the staff are brilliant so helpful They have terrific knowledge of all the products. They always keep us updated on all matters concerning Glasgow credit union

    {"display":"Michael Coyle","full_name":"Michael Coyle","avatar":{"url":"\/assets\/uploads\/avatars\/users\/538045.png"}}'s avatar
    Savings
    Michael Coyle 12th July 2025
  • 5/5

    Telephone Problem Solving

    Call handlers are very patient and understanding. Say what they are going to do to resolve the matter at hand. Take action and allow members... Call handlers are very patient and understanding. Say what they are going to do to resolve the matter at hand. Take action and allow members to verify resolution whilst on the call. Painless! Read more Read less

    {"display":"William H","full_name":"William H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    William H 11th July 2025
  • 5/5

    THE BEST CREDIT UNION

    I love Glasgow credit union, I credit them all the time to friends and family. It provides a massive safety net for me and I... I love Glasgow credit union, I credit them all the time to friends and family. It provides a massive safety net for me and I always look to them first before considering any other credit lenders. The customer service is top tier every time I get in contact with them and using the app is so so easy! Read more Read less

    {"display":"Lauren M","full_name":"Lauren M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lauren M 11th July 2025
  • 5/5

    Customer Service is great

    Nice to speak to a human UK voice who listens. Everyone has a story but the kindness in listening to someone as to why they... Nice to speak to a human UK voice who listens. Everyone has a story but the kindness in listening to someone as to why they want a loan is always on hand at Glasgow Credit Union. Read more Read less

    {"display":"Ms L ","full_name":"Ms L ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ms L 11th July 2025
  • 5/5

    The Best...

    I've been with GCU for over 20 years & have never had a bad experience from them. Professional & very helpful staff, offer great services... I've been with GCU for over 20 years & have never had a bad experience from them. Professional & very helpful staff, offer great services with good incentives. Better than any high street bank, Gold star every time Read more Read less

    {"display":"Rebecca","full_name":"Rebecca","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rebecca 11th July 2025
  • 5/5

    The easy way to save

    Being a member of the credit union has helped me save and given me access to loans at affordable rates that benefit me, my family and the community.

    {"display":"Kath B","full_name":"Kath B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kath B 25th June 2025

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