Smart Money People Logo
Go to business site

Voting in the British bank awards 2026 is open - Vote here

Share this page
Link copied

Glasgow Credit Union reviews

Glasgow Credit Union logo
Rated Excellent • 4.95/5

Glasgow Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business Last reviewed within 14 days
Write a review

Review summary

People rate this company as Excellent based on 7,164 product reviews

Average score of 4.95/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Glasgow Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

I like that I can speak to a person

I feel their customer service is very good, speaking to a person is key for me as opposed to a tick box

{"display":"Janette Crawford","full_name":"Janette Crawford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Janette Crawford 28th January 2026

Latest negative rating

1/5

Sadly, it is no longer a credit union true to its ro...

Sadly, it is no longer a credit union true to its roots. Better tile would be Glasgow Commercial Bank. No longer interested in members who... Sadly, it is no longer a credit union true to its roots. Better tile would be Glasgow Commercial Bank. No longer interested in members who have been with them 30 years +. What credit union do you know that provided a loan £2.4 million for housing charity while refusing loans to its own members. CEO of GCU , David Ross a banking big wig. Read more Read less

{"display":"Nora","full_name":"Nora","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Nora 24th June 2025
See more reviews for Glasgow Credit Union products

About Glasgow Credit Union

Would you like to leave a review about Glasgow Credit Union? If so, Smart Money People are all ears! Please share a few words to help our community become Smart Money People.

Glasgow Credit Union at a glance

Reviews for Glasgow Credit Union

Showing 11 of 7164 company reviews • Last reviewed within 14 days

I like that I can speak to a person

Savings • 28th January 2026

I feel their customer service is very good, speaking to a person is key for me as opposed to a tick box

{"display":"Janette Crawford","full_name":"Janette Crawford","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Some habits are good for you- saving!

Savings • 22nd January 2026

I joined way back in the 1990s- it gave me a savings option as a direct deduction from my salary. Best thing I ever did!... I joined way back in the 1990s- it gave me a savings option as a direct deduction from my salary. Best thing I ever did! I moved on from that job but never lost the savings habit. I also love the good the organisation does for the community. We are all in it together Read more Read less

{"display":"A Pringle","full_name":"A Pringle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    A really easy way to save ,easy to access informatio...

    A really easy way to save ,easy to access information on my account on line and great customer service at the end of a phone if needed.

    {"display":"Alison","full_name":"Alison","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alison 12th July 2025
  • 5/5

    Excellent customer service

    I called to enquire about my loan and it turns out I hadn’t properly submitted the information. They took all the information over the phone... I called to enquire about my loan and it turns out I hadn’t properly submitted the information. They took all the information over the phone and money was in my account working 24 hours. Read more Read less

    {"display":"Dianne D","full_name":"Dianne D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dianne D 12th July 2025
  • 5/5

    I opened an account with Glasgow Credit Union to sav...

    I opened an account with Glasgow Credit Union to save money primarily. I have also taken 2 loans and it was such a quick and smooth transaction. Very professional.

    {"display":"Kerry Holloway","full_name":"Kerry Holloway","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerry Holloway 12th July 2025
  • 5/5

    Fantastic service from an exceptional team .

    I am a tegular saver and iccasional bortiwer . Customer service is thr best i have ecperienced and has customers at heart. I love the... I am a tegular saver and iccasional bortiwer . Customer service is thr best i have ecperienced and has customers at heart. I love the credit union ! It makes a real difference ti the way i save and borrow . Read more Read less

    {"display":"Mary G","full_name":"Mary G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Mary G 12th July 2025
  • 5/5

    Very good reliable and happy with the customer service

    Very good reliable and happy with the customer service

    {"display":"Kirsteen F","full_name":"Kirsteen F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kirsteen F 12th July 2025
  • 5/5

    f are brilliant so helpful...

    it's so simple the staff are brilliant so helpful They have terrific knowledge of all the products. They always keep us updated on all matters concerning Glasgow credit union

    {"display":"Michael Coyle","full_name":"Michael Coyle","avatar":{"url":"\/assets\/uploads\/avatars\/users\/538045.png"}}'s avatar
    Savings
    Michael Coyle 12th July 2025
  • 5/5

    Telephone Problem Solving

    Call handlers are very patient and understanding. Say what they are going to do to resolve the matter at hand. Take action and allow members... Call handlers are very patient and understanding. Say what they are going to do to resolve the matter at hand. Take action and allow members to verify resolution whilst on the call. Painless! Read more Read less

    {"display":"William H","full_name":"William H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    William H 11th July 2025
  • 5/5

    THE BEST CREDIT UNION

    I love Glasgow credit union, I credit them all the time to friends and family. It provides a massive safety net for me and I... I love Glasgow credit union, I credit them all the time to friends and family. It provides a massive safety net for me and I always look to them first before considering any other credit lenders. The customer service is top tier every time I get in contact with them and using the app is so so easy! Read more Read less

    {"display":"Lauren M","full_name":"Lauren M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lauren M 11th July 2025
  • 5/5

    Customer Service is great

    Nice to speak to a human UK voice who listens. Everyone has a story but the kindness in listening to someone as to why they... Nice to speak to a human UK voice who listens. Everyone has a story but the kindness in listening to someone as to why they want a loan is always on hand at Glasgow Credit Union. Read more Read less

    {"display":"Ms L ","full_name":"Ms L ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ms L 11th July 2025

    Products from Glasgow Credit Union

    Showing all products offered by Glasgow Credit Union

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice