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Glasgow Credit Union reviews

Glasgow Credit Union logo
Rated Excellent 4.92/5

Glasgow Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • UK-based contact centre
    UK-based contact centre

Review summary

People rate this company as Excellent based on 7,260 product reviews

Average score of 4.92/5
5 star
96%
4 star
4%
3 star
0%
2 star
0%
1 star
0%
Reviews for Glasgow Credit Union have trended negatively over the past 90 days

Latest positive rating

5.00/5

Always there on the end of a phone , unlike every ot...

Always there on the end of a phone , unlike every other institution in this day and age. Never had a problem getting answers and help with my account or advice.

{"display":"James downes","full_name":"James downes","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
James downes 26th May 2026

Latest negative rating

1.00/5

Sadly, it is no longer a credit union true to its ro...

Sadly, it is no longer a credit union true to its roots. Better tile would be Glasgow Commercial Bank. No longer interested in members who... Sadly, it is no longer a credit union true to its roots. Better tile would be Glasgow Commercial Bank. No longer interested in members who have been with them 30 years +. What credit union do you know that provided a loan £2.4 million for housing charity while refusing loans to its own members. CEO of GCU , David Ross a banking big wig. Read more Read less

{"display":"Nora","full_name":"Nora","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Nora 24th June 2025

About Glasgow Credit Union

Glasgow Credit Union was founded in 1989 and is a financial mutual which means it’s owned by its members.

You can become a member of Glasgow Credit Union if you live or work in the west of Scotland.

Glasgow Credit Union offer a range of loans, savings and mortgages.

Glasgow Credit Union at a glance

Contact details

Phone
0141 274 9933
Main address
Glasgow Credit Union, 95 Morrison St, G5 8BE
Social media

Reviews for Glasgow Credit Union

Showing 11 of 7260 company reviews Last reviewed within 7 days

Always there on the end of a phone , unlike every ot...

Savings 26th May 2026

Always there on the end of a phone , unlike every other institution in this day and age. Never had a problem getting answers and help with my account or advice.

Rated Excellent 5.00/5
Read more product reviews

Friendly and Helpful

Savings 25th May 2026

Any time I contact Glasgow Credit Union, the staff are always friendly and helpful on the phone. They have a handy app which can be... Any time I contact Glasgow Credit Union, the staff are always friendly and helpful on the phone. They have a handy app which can be used to easily transfer funds between savings 'pots' or to your bank account. I have been a member for many years and love being part of the GCU. Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Always great advice and customer service staff are f...

    Always great advice and customer service staff are fantastic in over 30 years with them never had an issue

    {"display":"Michael barr","full_name":"Michael barr","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Michael barr 25th May 2026
  • 5.00/5

    Always impressed that we still get to speak to someo...

    Always impressed that we still get to speak to someone, there due diligence and politeness.

    {"display":"Carolyn M","full_name":"Carolyn M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Carolyn M 25th May 2026
  • 5.00/5

    A Very Smooth Transaction

    We recently approached the Glasgow Credit Union for a small mortgage, & it was a very smooth transaction, the Staff in particular Gillian & Douglas,... We recently approached the Glasgow Credit Union for a small mortgage, & it was a very smooth transaction, the Staff in particular Gillian & Douglas, were friendly, knowledgeable & made the application process so easy. Read more Read less

    {"display":"Doreen","full_name":"Doreen","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Doreen 25th May 2026
  • 5.00/5

    The service is comprehensive and timely.

    The service is comprehensive and timely. It's accessible and easy to use and it is always great that you get to speak to people directly.

    {"display":"A C","full_name":"A C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    A C 25th May 2026
  • 5.00/5

    Local Service

    A friendly and local service that is always easy to get in touch with when you need to. I've been with them for years.

    {"display":"Robert Jones","full_name":"Robert Jones","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Robert Jones 24th May 2026
  • 5.00/5

    Effortless to set up account and App is great to...

    Effortless to set up account and App is great to use

    {"display":"Stuart W","full_name":"Stuart W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Stuart W 24th May 2026
  • 5.00/5

    Work visit

    I joined after GCU came to my work, the information that day encouraged me to sign up and start saving. The other advice regarding making... I joined after GCU came to my work, the information that day encouraged me to sign up and start saving. The other advice regarding making saving by using comparison sites etc was also beneficial. Read more Read less

    {"display":"Ross Irving","full_name":"Ross Irving","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1586372.png"}}'s avatar
    Savings
    Ross Irving 24th May 2026
  • 5.00/5

    Easy to apply, prompt reply and process

    Easy to apply, prompt reply and process

    {"display":"MARK G","full_name":"MARK G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    MARK G 23rd May 2026
  • 4.00/5

    Genuine and friendly.

    The desk staff are always friendly and helpful when calling into the office with enquiries or requests. They are always understanding and offer assistance when... The desk staff are always friendly and helpful when calling into the office with enquiries or requests. They are always understanding and offer assistance when needed. They all come across and genuinely careing and keen to help. Read more Read less

    {"display":"Kenneth B","full_name":"Kenneth B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kenneth B 23rd May 2026

    Products from Glasgow Credit Union

    Showing all products offered by Glasgow Credit Union

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