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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent 4.92/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 2,668 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union is a brilliant place to get quick, affordable loans and save easily with a friendly, helpful team. The app makes managing money simple and the savings plans really help build a safety net. Some wish loan top-ups were easier and faster, and a few found the app or communication could be improved.

Positive themes

  • Manchester Credit Union’s customer service is friendly, helpful, and quick to respond.
  • Manchester Credit Union’s loans are quick to approve and easy to repay with fair interest.
  • The app and website of Manchester Credit Union are easy to use and make managing money simple.

Negative themes

  • Some find it hard to top up loans before paying off GBP 150 at Manchester Credit Union.
  • A few users struggle with the app or website display and navigation at Manchester Credit Union.
  • Loan interest rates could be lower and some find loan amounts too small at Manchester Credit Union.
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 2668 company reviews Last reviewed within 7 days

Great service

Loans 2nd April 2026

This service is really good and it’s really helped me out when I need it

Rated Excellent 5/5
Read more product reviews

Highly recommended

Loans 1st April 2026

Easy and great for family's who struggle on birthdays Xmas or rainy day funds

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Good experience helps a lot thanks

    Good experience helps a lot thanks

    {"display":"Danielle c","full_name":"Danielle c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Danielle c 31st March 2026
  • 5/5

    Excellent communication very fast great company

    Excellent communication very fast great company

    {"display":"Pamela f","full_name":"Pamela f","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Pamela f 27th March 2026
  • 5/5

    It was quick easy and no stress it’s not the first t...

    It was quick easy and no stress it’s not the first time I have got a loan with MCU the process was quick and simple

    {"display":"Tahira b","full_name":"Tahira b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tahira b 27th March 2026
  • 5/5

    Very un helpful and quick

    Very helpful and quick and I will be telling people about this company

    {"display":"Dawna oconnor ","full_name":"Dawna oconnor ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dawna oconnor 26th March 2026
  • 5/5

    Excellent and efficient service.

    Excellent and efficient service. Applied for a loan and was accepted same day. MCU loans are so helpful for a single mum like myself

    {"display":"Levi c","full_name":"Levi c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Levi c 20th March 2026
  • 5/5

    Smooth and easy

    So much easier easier with the app and Emails

    {"display":"Baz","full_name":"Baz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Baz 19th March 2026
  • 5/5

    I’ve been with Manchester credit union for many year...

    I’ve been with Manchester credit union for many years they have helped me in difficult times aswel as helped me learn to save money aswell... I’ve been with Manchester credit union for many years they have helped me in difficult times aswel as helped me learn to save money aswell they keep me up to date with any upcoming changes and when Ive contact them via phone or in the office yhe customer service has been amazing every time i definitely recommend credit union to anyone who may need them in their life’s like I do Read more Read less

    {"display":"Karisha j","full_name":"Karisha j","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Karisha j 19th March 2026
  • 1/5

    Loan was declined for lack of disposable income, how...

    Loan was declined for lack of disposable income, however with a take home pay of £3000 and outgoings of around £1400 I had more than... Loan was declined for lack of disposable income, however with a take home pay of £3000 and outgoings of around £1400 I had more than enough to cover £50 loan repayment. My outgoings were high on leisurely spending not regular outgoings. This is different to me not having sufficient disposable income. Unsure who underwrites the loans but clearly not within standards. - don’t waste your time. Read more Read less

    {"display":"Joshua R","full_name":"Joshua R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Joshua R 18th March 2026
  • 4/5

    I am experiencing technical difficulties, so I was u...

    I am experiencing technical difficulties, so I was unable to get communications, MCU could have phoned me but they didn't, so the loan was just... I am experiencing technical difficulties, so I was unable to get communications, MCU could have phoned me but they didn't, so the loan was just sitting there unclaimed for almost a week because no extra communications were pursued. I therefore waited too long. Make sure you follow up your responses with calls too! Read more Read less

    {"display":"Simon R","full_name":"Simon R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Simon R 18th March 2026

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