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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent • 4.82/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 5,352 product reviews

Average score of 4.82/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union makes borrowing and saving straightforward with friendly, helpful staff and a user-friendly app. Loans are quick to approve and flexible, easing financial stress especially for families. Some find the app could be improved and have experienced delays or refusals, but overall it’s a reliable, community-focused service.

Positive themes

  • Manchester Credit Union loans are quick, easy to apply for, and staff are friendly and helpful. (9 mentions)
  • The app for Manchester Credit Union is simple to use and makes managing loans and savings easy. (10 mentions)
  • Manchester Credit Union offers great customer service that is polite, supportive and efficient. (10 mentions)
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 5352 company reviews • Last reviewed within 7 days

I use it when I’m really struggling being a single m...

Loans • 15th August 2026

I use it when I’m really struggling being a single mum and it really helps me

{"display":"Kierra m","full_name":"Kierra m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
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Experience has been brilliant since I joined first c...

Loans • 14th August 2026

Experience has been brilliant since I joined first class and quick to answer any questions

{"display":"joey stridgen","full_name":"joey stridgen","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1752297.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Free and fair response.

    Free and fair response. Considers anyone with no judgment. Once you have the app everything is straight forward.

    {"display":"JamesGM","full_name":"JamesGM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    JamesGM 14th August 2026
  • 5.00/5

    I have been a member for a number of years and have...

    I have been a member for a number of years and have always turned to Manchester credit union when I've needed financial support. They are... I have been a member for a number of years and have always turned to Manchester credit union when I've needed financial support. They are always professional and understanding and have helped me out when I have found myself struggling the most. Read more Read less

    {"display":"Tina bowie","full_name":"Tina bowie","avatar":{"url":"\/assets\/uploads\/avatars\/users\/386758.png"}}'s avatar
    Loans
    Tina bowie 14th August 2026
  • 5.00/5

    Really easy to do just fill in the form and give the...

    Really easy to do just fill in the form and give them permission to go in to your bank to look at your income and out goings very good experience

    {"display":"Kerry burn","full_name":"Kerry burn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerry burn 14th August 2026
  • 5.00/5

    I have used MCU for multiple years.

    I have used MCU for multiple years. As a single mother it really helps me save for expensive times of year such as Christmas and... I have used MCU for multiple years. As a single mother it really helps me save for expensive times of year such as Christmas and school uniforms etc. The family loan always helps when an unexpected financial emergency pops up. Read more Read less

    {"display":"Bern","full_name":"Bern","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Bern 13th August 2026
  • 5.00/5

    Always, friendly helpful staff.

    I am always pleased with the friendly, efficient staff when getting a loan.

    {"display":"viola burke","full_name":"viola burke","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1752164.png"}}'s avatar
    Loans
    viola burke 13th August 2026
  • 5.00/5

    Great all round service, very efficient and reasonab...

    Great all round service, very efficient and reasonable rates

    {"display":"Dee S","full_name":"Dee S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Dee S 13th August 2026
  • 5.00/5

    Im your customer for more than 15th years, you have...

    Im your customer for more than 15th years, you have good service.

    {"display":"Ivette kapy kabuyi ","full_name":"Ivette kapy kabuyi ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5.00/5

    Amazing!

    Manchester Credit Union have been amazing. They have reviewed my details and catered a loan to my specific needs. They have helped me in a... Manchester Credit Union have been amazing. They have reviewed my details and catered a loan to my specific needs. They have helped me in a really tough time and I can not explain how grateful I am. Prompt responses and informed communication. Thank you Manchester Credit Union! Read more Read less

    {"display":"Nigel","full_name":"Nigel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nigel 12th August 2026
  • 5.00/5

    Its easy to use.

    Its easy to use.. and your never left waiting.

    {"display":"Ashleigh Chadwick","full_name":"Ashleigh Chadwick","avatar":{"url":"\/assets\/uploads\/avatars\/users\/527012.png"}}'s avatar
    Loans
    Ashleigh Chadwick 11th August 2026

    Products from Manchester Credit Union

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