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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent 4.93/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 3,427 product reviews

Average score of 4.93/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended positively over the past 90 days

Manchester Credit Union’s loans and savings services are praised for being easy to use, quick, and genuinely helpful in tough times. The friendly staff and straightforward app make managing money less stressful. Some find phone contact tricky, but overall it’s a trusted community lifeline with fair rates and great support.

Positive themes

  • Manchester Credit Union loans are quick, easy, and a real help when you’re struggling.
  • The customer service at Manchester Credit Union is friendly and always ready to help.
  • Manchester Credit Union savings are easy to use and help build money steadily.

Negative themes

  • It can be hard to get through on the phone to Manchester Credit Union sometimes.
  • Some found loan top-ups tricky or rates higher if on a visa with Manchester Credit Union.
  • Savings card details don’t always save properly causing repeated input each time.
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 3427 company reviews Last reviewed within 7 days

Manchester Queen St branch are 5 *****

Savings 18th April 2026

The staff in the Manchester Queen St branch are so helpful, knowledgeable and friendly. They are really quick to deal with any questions I have... The staff in the Manchester Queen St branch are so helpful, knowledgeable and friendly. They are really quick to deal with any questions I have asked. Couldn’t recommend them enough Read more Read less

Rated Excellent 5/5
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Every time l apply for a loan it’s very easy and the...

Loans 18th April 2026

Every time l apply for a loan it’s very easy and the money comes vey quick and straight into your account within a short time... Every time l apply for a loan it’s very easy and the money comes vey quick and straight into your account within a short time and manageable terms of payment.The greatest thing the money is deducted from my wages making it easier for me to.l don’t have to worry about the direct debit, thinking there might be no money in my account. Read more Read less

Rated Excellent 5/5
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  • 3/5

    Limited human response unless you visit in person fo...

    Limited human response unless you visit in person for those of us with a disability that can be difficult.

    {"display":"Geraldine D","full_name":"Geraldine D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Geraldine D 18th April 2026
  • 5/5

    Good saving app better than a bank, better interest

    Good saving app better than a bank, better interest

  • 5/5

    Brilliant

    Manchester credit union really pulled me out of a hole I was stuck in! Especially with the savings scheme they have. So I pay back... Manchester credit union really pulled me out of a hole I was stuck in! Especially with the savings scheme they have. So I pay back my loan and save money into another account at the same time. They also have a bingo game once a month you can join Read more Read less

    {"display":"Mumtofour","full_name":"Mumtofour","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mumtofour 18th April 2026
  • 5/5

    I have joined almost 10 years now and I’ve never bee...

    I have joined almost 10 years now and I’ve never been disappointed especially during financial crisis

    {"display":"Evelyn Soyoye","full_name":"Evelyn Soyoye","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Evelyn Soyoye 18th April 2026
  • 5/5

    Very helpful people.

    Very helpful people. Clear and easy to read about different money subjects. Pensions, savings, loans etc.

    {"display":"Michael D","full_name":"Michael D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Michael D 18th April 2026
  • 5/5

    Easy way to save

    I found manchester credit union in a time where saving felt impossible, and with 3 children being able to withdraw is quick and easy for... I found manchester credit union in a time where saving felt impossible, and with 3 children being able to withdraw is quick and easy for those emergency expenses, especially around the holidays, I can easily see what loans to saving I have and everything is so much easier using the app. Read more Read less

    {"display":"Knico","full_name":"Knico","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Knico 18th April 2026
  • 5/5

    always good to have when in need of some extra...

    always good to have when in need of some extra cash

    {"display":"sta","full_name":"sta","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    sta 18th April 2026
  • 5/5

    My sister told me about MCU and I thought id give it...

    My sister told me about MCU and I thought id give it a go and I was really happy how easy it was to apply... My sister told me about MCU and I thought id give it a go and I was really happy how easy it was to apply and customer services was helpful and quick responding to my enquiries..and once id paid back £150 I could take it out again if I really needed to..definitely recommend MCU..keep doing a great job for the community of Manchester what a great way to help people that get refused elsewhere.. Read more Read less

    {"display":"Karen w","full_name":"Karen w","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Karen w 17th April 2026
  • 5/5

    Always there to help

    When I was in desperate need to have help feeding my child manchester credit union was there, and at the same time helped me to start saving!

    {"display":"Rachel","full_name":"Rachel","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rachel 17th April 2026

    Products from Manchester Credit Union

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