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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent • 4.82/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 5,396 product reviews

Average score of 4.82/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union makes borrowing and saving straightforward with friendly, helpful staff and a user-friendly app. Loans are quick to approve and flexible, easing financial stress especially for families. Some find the app could be improved and have experienced delays or refusals, but overall it’s a reliable, community-focused service.

Positive themes

  • Manchester Credit Union loans are quick, easy to apply for, and staff are friendly and helpful. (9 mentions)
  • The app for Manchester Credit Union is simple to use and makes managing loans and savings easy. (10 mentions)
  • Manchester Credit Union offers great customer service that is polite, supportive and efficient. (10 mentions)
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 5396 company reviews • Last reviewed within 7 days

Excellent service easy to use keeps helps you when u...

Loans • 5th September 2026

Excellent service easy to use keeps helps you when u most need it

{"display":"Dee","full_name":"Dee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Dee
Rated Excellent • 5.00/5
Read more product reviews

Fast and Reliable Responses Are Fast and very helpful

Loans • 4th September 2026

Fast and Reliable Responses Are Fast and very helpful

{"display":"Kirsten M","full_name":"Kirsten M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Excellent communication between the two sides and a...

    Excellent communication between the two sides and a lot of professionalism

    {"display":"Jorcilina c","full_name":"Jorcilina c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jorcilina c 4th September 2026
  • 5.00/5

    Just merged with Hoot.

    Just merged with Hoot. Seamless service and easy to access

    {"display":"Rosanne P","full_name":"Rosanne P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rosanne P 4th September 2026
  • 5.00/5

    An excellent service and provider, I am able to get...

    An excellent service and provider, I am able to get a loan when I am in financial difficulties as well as save. With my savings... An excellent service and provider, I am able to get a loan when I am in financial difficulties as well as save. With my savings I can not touch until the loan is paid of great idea, it helps a lot. Brilliant company. Thank you Read more Read less

    {"display":"Nicola ","full_name":"Nicola ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nicola 3rd September 2026
  • 1.00/5

    A truthful honest review

    I find them very rude the replies when you explain what loan is needed for there responses are blunt and they don’t care I think... I find them very rude the replies when you explain what loan is needed for there responses are blunt and they don’t care I think it’s the worst credit union im with south Manchester also who are absolutely amazing and so polite. This is my honest review for the Manchester one, i understand they get alot of applications but its run appalling to me and manners would be nice! Read more Read less

    {"display":"Danielle","full_name":"Danielle","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Danielle 3rd September 2026
  • 5.00/5

    Satisfactory and good experience asking for loan and...

    Satisfactory and good experience asking for loan and it is granted

    {"display":"Dada Babajide","full_name":"Dada Babajide","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1666311.png"}}'s avatar
    Loans
    Dada Babajide 3rd September 2026
  • 5.00/5

    Always their for the customer no matter what

    Always their for the customer no matter what

    {"display":"Kelly f","full_name":"Kelly f","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kelly f 2nd September 2026
  • 5.00/5

    Helped when nobody would

    Helped me when others wouldn’t I’ve been registered 5 years now and started saving with them

    {"display":"Kraig ","full_name":"Kraig ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kraig 1st September 2026
  • 5.00/5

    Fast application service absolutely amazing service...

    Fast application service absolutely amazing service what MCU do

    {"display":"Luke E","full_name":"Luke E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Luke E 1st September 2026
  • 5.00/5

    Exceptional, Swift, Efficient, A*****

    Exceptional service, as always. Swift, efficient and extremely helpful. Wonderful customer service. Great App, easy to navigate includes tons of information.

    {"display":"SJB","full_name":"SJB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    SJB 1st September 2026

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