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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent • 4.93/5

Manchester Credit Union reviews

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Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 2,625 product reviews

Average score of 4.93/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union is a brilliant place to get quick, affordable loans and save easily with a friendly, helpful team. The app makes managing money simple and the savings plans really help build a safety net. Some wish loan top-ups were easier and faster, and a few found the app or communication could be improved.

Positive themes

  • Manchester Credit Union’s customer service is friendly, helpful, and quick to respond.
  • Manchester Credit Union’s loans are quick to approve and easy to repay with fair interest.
  • The app and website of Manchester Credit Union are easy to use and make managing money simple.

Negative themes

  • Some find it hard to top up loans before paying off GBP 150 at Manchester Credit Union.
  • A few users struggle with the app or website display and navigation at Manchester Credit Union.
  • Loan interest rates could be lower and some find loan amounts too small at Manchester Credit Union.
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 2625 company reviews • Last reviewed within 7 days

Excellent loans and help you save

Loans • 6th February 2026

Excellent loans and help you save

{"display":"Amelia D","full_name":"Amelia D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4/5
Read more product reviews

Great the customers service and the app is also goo...

Loans • 6th February 2026

Great the customers service and the app is also good to use and helps a lot

{"display":"Lenka m","full_name":"Lenka m","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    It's not so perfect but it's good I wasn't able to g...

    It's not so perfect but it's good I wasn't able to get my initial amount but was offered a lower amount which is fare enough

    {"display":"Taiwo A","full_name":"Taiwo A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Taiwo A 5th February 2026
  • 5/5

    Thank you, I am satisfied with everything.

    Thank you, I am satisfied with everything.

    {"display":"Eva Jedlickova","full_name":"Eva Jedlickova","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1342725.png"}}'s avatar
    Loans
    Eva Jedlickova 5th February 2026
  • 5/5

    Always helpful and there when needed

    Always helpful and there when needed

    {"display":"stacey ","full_name":"stacey ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    stacey 2nd February 2026
  • 3/5

    I waited over a week for a response from them...

    I waited over a week for a response from them

    {"display":"Danielle M","full_name":"Danielle M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Danielle M 2nd February 2026
  • 5/5

    My little boy needs a transplant while on dialysis t...

    My little boy needs a transplant while on dialysis they helped me all the icu stays and now he’s had transplant they helped again x thank you

    {"display":"Jade L ","full_name":"Jade L ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jade L 30th January 2026
  • 5/5

    Reliable

    Manchester credit are always there to help.

    {"display":"Irene F","full_name":"Irene F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Irene F 29th January 2026
  • 5/5

    Very helpful.

    Very helpful. Staff are very nice

    {"display":"Stacey E","full_name":"Stacey E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Stacey E 28th January 2026
  • 4/5

    Good service

    I found it safe an very friendly plus was able to save but I feel lones should be available to the customer who already have family lones

    {"display":"Rebecca Jones","full_name":"Rebecca Jones","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1333615.png"}}'s avatar
    Loans
    Rebecca Jones 26th January 2026
  • 5/5

    Always helpful

    Always helpful when I need help and support from Manchester credit union

    {"display":"Aleisha","full_name":"Aleisha","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Aleisha 23rd January 2026

    Products from Manchester Credit Union

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