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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent • 4.82/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 5,451 product reviews

Average score of 4.82/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union makes borrowing and saving straightforward with friendly, helpful staff and a user-friendly app. Loans are quick to approve and flexible, easing financial stress especially for families. Some find the app could be improved and have experienced delays or refusals, but overall it’s a reliable, community-focused service.

Positive themes

  • Manchester Credit Union loans are quick, easy to apply for, and staff are friendly and helpful. (9 mentions)
  • The app for Manchester Credit Union is simple to use and makes managing loans and savings easy. (10 mentions)
  • Manchester Credit Union offers great customer service that is polite, supportive and efficient. (10 mentions)
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 5451 company reviews • Last reviewed within 7 days

Well recommend ready help and fast process

Loans • 15th October 2026

Well recommend ready help and fast process

{"display":"Reece C","full_name":"Reece C","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1767816.png"}}'s avatar
Rated Excellent • 5.00/5
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Easy as pie.

Savings • 14th October 2026

I've always received a competitive savings rate and found it easy to save or withdraw cash online without delay and simple to follow procedures.

{"display":"Dennis Pollard","full_name":"Dennis Pollard","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1636696.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Fantastic

    Really good fast and reliable able to save as much as you like

    {"display":"Hannah a","full_name":"Hannah a","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hannah a 14th October 2026
  • 1.00/5

    They don’t give loans if poor credit i...

    They don’t give loans if you have poor credit even if a family loan and you get child benefits to pay straight to them. they... They don’t give loans if you have poor credit even if a family loan and you get child benefits to pay straight to them. they used to be for people who had bad credit and couldn’t get any other loan! So why not now? Read more Read less

    {"display":"Leisha M","full_name":"Leisha M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Leisha M 13th October 2026
  • 5.00/5

    My loan was approved within 30 mins.

    My loan was approved within 30 mins. Communication was great

    {"display":"Lourine M","full_name":"Lourine M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lourine M 9th October 2026
  • 5.00/5

    Rainy Day Savers

    Very polite,excellent customer service at all times

    {"display":"Gabriel D","full_name":"Gabriel D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Gabriel D 8th October 2026
  • 5.00/5

    Very quick response and good customer service via em...

    Very quick response and good customer service via email. I will be saving with them

    {"display":"ZCE","full_name":"ZCE","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    ZCE 6th October 2026
  • 5.00/5

    honestly could not thank enough explained everything...

    honestly could not thank enough explained everything to me and always has fast replies on the messages and understood my financial situation

    {"display":"holly mitchell","full_name":"holly mitchell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    holly mitchell 5th October 2026
  • 5.00/5

    prompt professional service

    Always been a prompt professional service with very helpful staff and a quick response time

    {"display":"Jennifer ","full_name":"Jennifer ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jennifer 5th October 2026
  • 5.00/5

    A fantastic experience.

    A fantastic experience. Plenty of help and support. Managed to get on top of my money and finances.

    {"display":"Olivia W","full_name":"Olivia W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Olivia W 4th October 2026
  • 5.00/5

    Super quick application and really easy steps.

    Super quick application and really easy steps. When I applied for a loan, I was offered a better loan by the union which was more... Super quick application and really easy steps. When I applied for a loan, I was offered a better loan by the union which was more tailored to my financial needs. No extreme APR on loans. Couldn’t recommend them more. They’re amazing and I’ll be a life long customer Read more Read less

    {"display":"Kerry M","full_name":"Kerry M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerry M 3rd October 2026

    Products from Manchester Credit Union

    Showing all products offered by Manchester Credit Union

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