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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent 4.93/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 3,235 product reviews

Average score of 4.93/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended positively over the past 90 days

Manchester Credit Union’s loans and savings services are praised for being easy to use, quick, and genuinely helpful in tough times. The friendly staff and straightforward app make managing money less stressful. Some find phone contact tricky, but overall it’s a trusted community lifeline with fair rates and great support.

Positive themes

  • Manchester Credit Union loans are quick, easy, and a real help when you’re struggling.
  • The customer service at Manchester Credit Union is friendly and always ready to help.
  • Manchester Credit Union savings are easy to use and help build money steadily.

Negative themes

  • It can be hard to get through on the phone to Manchester Credit Union sometimes.
  • Some found loan top-ups tricky or rates higher if on a visa with Manchester Credit Union.
  • Savings card details don’t always save properly causing repeated input each time.
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 3235 company reviews Last reviewed within 7 days

Experience has been good.

Savings 14th April 2026

Experience has been good. Quick responses from the online app.

Rated Excellent 5/5
Read more product reviews

Review1234

Loans 14th April 2026

I have no trouble when needing to topup

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Very affordable loans with no stress and helpful staff

    Very affordable loans with no stress and helpful staff

    {"display":"Vicky H","full_name":"Vicky H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Vicky H 13th April 2026
  • 5/5

    Manchester credit union has good customer service, p...

    Manchester credit union has good customer service, prompt customer response and easy to access your account as well as when you need someone to talk... Manchester credit union has good customer service, prompt customer response and easy to access your account as well as when you need someone to talk to. I enjoy saving with Manchester credit union. Read more Read less

    {"display":"Xta ","full_name":"Xta ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Xta 13th April 2026
  • 5/5

    Easy way to save with easy access if required

    Savings come straight from wages so don't really miss it. Easily accessible and instant withdrawals if needed otherwise a great way to save for anything

  • 5/5

    Always reply always helpful nothing bad to say all p...

    Always reply always helpful nothing bad to say all positive

    {"display":"Rosalynde T","full_name":"Rosalynde T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rosalynde T 13th April 2026
  • 5/5

    Excellent staff.

    Excellent staff. Easy to communicate through phone or email

    {"display":"LucindaM","full_name":"LucindaM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    LucindaM 13th April 2026
  • 5/5

    Alway there when need help , very fast n easy they a...

    Alway there when need help , very fast n easy they are very helpful when needed advice

    {"display":"Suzanne E","full_name":"Suzanne E","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1216061.png"}}'s avatar
    Loans
    Suzanne E 13th April 2026
  • 5/5

    Any queries I’ve had in the past have been answered...

    Any queries I’ve had in the past have been answered promptly and when I’ve gone into the local branch at wythenshawe they’re always very polite and helpful

    {"display":"Patricia D","full_name":"Patricia D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Patricia D 13th April 2026
  • 5/5

    I have been with Manchester Credit Union for over 10...

    I have been with Manchester Credit Union for over 10 years and I am very comfortable with them.

    {"display":"MIKE N","full_name":"MIKE N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    MIKE N 13th April 2026
  • 5/5

    Excellent service provided

    Very polite friendly team always informative . They really ensure you can afford the loan and never push anything on you . Exceptionally timely manner... Very polite friendly team always informative . They really ensure you can afford the loan and never push anything on you . Exceptionally timely manner that the whole process takes. The fact they actively encourage you to save aswell is such an excellent way to ensure your managing your money and putting a little aside fantastic!! Read more Read less

    {"display":"janine F","full_name":"janine F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    janine F 13th April 2026

    Products from Manchester Credit Union

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