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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent 4.93/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 4,239 product reviews

Average score of 4.93/5
5 star
95%
4 star
4%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended positively over the past 90 days

Manchester Credit Union makes borrowing and saving straightforward with friendly, helpful staff and quick service. Their loans are affordable and ethical, often linked to savings, which many find reassuring. The app and online tools are handy for managing money, though phone access can sometimes be slow. Overall, it’s a trusted local option that supports people through tough times.

Positive themes

  • Manchester Credit Union loans are quick, easy, and hassle-free to get.
  • The customer service at Manchester Credit Union is friendly and very helpful.
  • Manchester Credit Union savings make it easy to save regularly and safely.

Negative themes

  • Sometimes it takes too long to get through on the phone at Manchester Credit Union.
  • Loan limits and interest rates can feel restrictive or higher than expected.
  • Occasionally the app or online service lacks info or has delays in processing.
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 4239 company reviews Last reviewed within 7 days

Secure Feel Good Saving

Savings 18th May 2026

I feel the savings are secure and also helping others at the same time

Rated Excellent 5/5
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Finally a loan company that actually cares!

Loans 18th May 2026

I’ve had a really positive experience with Manchester Credit Union. The whole process was straightforward, quick and much less stressful than I expected. The staff... I’ve had a really positive experience with Manchester Credit Union. The whole process was straightforward, quick and much less stressful than I expected. The staff were friendly, understanding and actually treated me like a person rather than just a number. Communication was clear throughout and they explained everything properly with no hidden surprises. Payments are manageable and the support they offer feels a lot more personal compared to other lenders. If you’re looking for a reliable and trustworthy place for a loan or savings account, I’d definitely recommend giving them a try. Read more Read less

Rated Excellent 5/5
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  • 5/5

    Helping others

    It’s been easy money when needed it for emergency’s really good at answering the phones to help others out and explain stuff properly without hesitation

    {"display":"Chloe Sweeney ","full_name":"Chloe Sweeney ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Chloe Sweeney 18th May 2026
  • 4/5

    Prompt communication via email

    I have used email to contact staff when requesting support and I have always received a prompt reply

    {"display":"Yvonne G","full_name":"Yvonne G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Yvonne G 18th May 2026
  • 5/5

    Really good.

    Really good.Helps out a lot when times get a bit difficult

    {"display":"Kenz S","full_name":"Kenz S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kenz S 18th May 2026
  • 5/5

    I’ve had an excellent experience it’s easy to withdr...

    I’ve had an excellent experience it’s easy to withdraw money from the account without applying an waiting

    {"display":"Alana b","full_name":"Alana b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Alana b 18th May 2026
  • 5/5

    Can't be beaten on loans.

    I haveva loans in the past and credit union have been very helpful all the way through the process

    {"display":"Mark M","full_name":"Mark M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mark M 18th May 2026
  • 5/5

    Amazing!

    I think the whole company is brilliant, as not only can you receive a loan, but you can save with them too. I know where... I think the whole company is brilliant, as not only can you receive a loan, but you can save with them too. I know where I am up to every month, I feel no anxiety! Read more Read less

    {"display":"Leanne hardy","full_name":"Leanne hardy","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Leanne hardy 18th May 2026
  • 5/5

    Reliable and very helpful and convenient

    Reliable and very helpful and convenient

    {"display":"Charley E","full_name":"Charley E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Charley E 18th May 2026
  • 5/5

    The staff are efficient and provide a good service.

    The staff are efficient and provide a good service.

    {"display":"LD","full_name":"LD","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    LD 18th May 2026
  • 5/5

    Very easy and straightforward also great app to keep...

    Very easy and straightforward also great app to keep track of everything

    {"display":"KerrieAnn B","full_name":"KerrieAnn B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    KerrieAnn B 18th May 2026

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