Paid advertisement
Smart Money People Logo
Newsletter

Voting in the Insurance choice awards 2026 is open - Vote here

Share this page

Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent • 4.82/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 5,424 product reviews

Average score of 4.82/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union makes borrowing and saving straightforward with friendly, helpful staff and a user-friendly app. Loans are quick to approve and flexible, easing financial stress especially for families. Some find the app could be improved and have experienced delays or refusals, but overall it’s a reliable, community-focused service.

Positive themes

  • Manchester Credit Union loans are quick, easy to apply for, and staff are friendly and helpful. (9 mentions)
  • The app for Manchester Credit Union is simple to use and makes managing loans and savings easy. (10 mentions)
  • Manchester Credit Union offers great customer service that is polite, supportive and efficient. (10 mentions)
Summarised by AI
Was this helpful?

About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 5424 company reviews • Last reviewed within 7 days

Trust worthy and reliable

Loans • 23rd September 2026

You can rely on them to be there for you in times of need

Rated Good • 4.00/5
Read more product reviews

Always helpful always explain everything to make it...

Loans • 23rd September 2026

Always helpful always explain everything to make it easier to understand.

Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Very fast an exceptional customer service

    Very fast an exceptional customer service

    {"display":"Laura Curren","full_name":"Laura Curren","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1428078.png"}}'s avatar
    Loans
    Laura Curren 22nd September 2026
  • 5.00/5

    Thank you for understanding and thank you for all yo...

    Thank you for understanding and thank you for all your support and help. You go out of your way to help ppl.

    {"display":"Hayley H","full_name":"Hayley H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hayley H 22nd September 2026
  • 5.00/5

    Managed to get loans for two mile stones that I have...

    Managed to get loans for two mile stones that I have prepared for but could not pay fully myself. The process was easy and the response time was even easier.

    {"display":"Khadija Ahmed","full_name":"Khadija Ahmed","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1759330.png"}}'s avatar
    Loans
    Khadija Ahmed 22nd September 2026
  • 5.00/5

    Always there when you need them.

    Always there when you need them.

    {"display":"Shona D","full_name":"Shona D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Shona D 21st September 2026
  • 4.00/5

    Is this the worse thing is not going to pay...

    Is this the worse thing is not going to pay on time

    {"display":"Elena f","full_name":"Elena f","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Elena f 21st September 2026
  • 5.00/5

    I find it easy to use and very helpful, supportive s...

    I find it easy to use and very helpful, supportive staff and a good way to save and be able to get loans I can afford .

    {"display":"Louise C","full_name":"Louise C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Louise C 19th September 2026
  • 5.00/5

    Always explain things properly & good customer skills

    Always explain things properly & good customer skills

    {"display":"Amelia ","full_name":"Amelia ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Amelia 19th September 2026
  • 5.00/5

    I really appreciate how i do not have to do much but...

    I really appreciate how i do not have to do much but fill in the answers to the questions asked and voila. Everything is very straight forward and simplified.

    {"display":"Keishaye S","full_name":"Keishaye S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Keishaye S 18th September 2026
  • 5.00/5

    Excellent customer service I am very grateful for th...

    Excellent customer service I am very grateful for this service without them. I would not get the money I needed it. I will recommend them to anyone who really it

    {"display":"Sara","full_name":"Sara","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sara 18th September 2026

    Products from Manchester Credit Union

    Showing all products offered by Manchester Credit Union

    We are Smart Money People

    Join 2 million active users who make better financial decisions with the power of reviews.

    Create an account

    Protecting trust by verifying companies and reviewers

    The only site that specialises in financial services

    Providing everyday people with a voice