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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent • 4.83/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
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  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 4,656 product reviews

Average score of 4.83/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union makes borrowing and saving straightforward with friendly, helpful staff and quick service. Their loans are affordable and ethical, often linked to savings, which many find reassuring. The app and online tools are handy for managing money, though phone access can sometimes be slow. Overall, it’s a trusted local option that supports people through tough times.

Positive themes

  • Manchester Credit Union loans are quick, easy, and hassle-free to get.
  • The customer service at Manchester Credit Union is friendly and very helpful.
  • Manchester Credit Union savings make it easy to save regularly and safely.

Negative themes

  • Sometimes it takes too long to get through on the phone at Manchester Credit Union.
  • Loan limits and interest rates can feel restrictive or higher than expected.
  • Occasionally the app or online service lacks info or has delays in processing.
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 4656 company reviews • Last reviewed within 7 days

I have used the family revolver loan afew times when...

Loans • 8th June 2026

I have used the family revolver loan afew times when needed.

{"display":"Lynsey","full_name":"Lynsey","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews

I saveed with the credit union for 20 plus years.

Savings • 7th June 2026

I save regularly with the credit union for big annual bills like car tax and insurance and house insurance. I’ve been with this credit union... I save regularly with the credit union for big annual bills like car tax and insurance and house insurance. I’ve been with this credit union for just short of 25 years (was Hattersley credit union before it amalgamated with Manchester credit union. Read more Read less

{"display":"Icedms","full_name":"Icedms","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Good • 4.00/5
Read more product reviews
  • 5.00/5

    I have never had an issue applying for a loan, pay b...

    I have never had an issue applying for a loan, pay back rates are very reasonable

    {"display":"Leanne b","full_name":"Leanne b","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Leanne b 7th June 2026
  • 5.00/5

    My experience has been very positive, and I am real...

    My experience has been very positive, and I am really happy to be a member of Manchester Credit Union. It suits my needs because it... My experience has been very positive, and I am really happy to be a member of Manchester Credit Union. It suits my needs because it helps me save money. Every three months, I can withdraw £150 through the Family Revolving Loan, which is very helpful for me. I have been with them for 13 years, and I honestly cannot complain about anything. Their service has always been excellent. Read more Read less

    {"display":"Jana l","full_name":"Jana l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jana l 7th June 2026
  • 5.00/5

    Confident review

    Easy to contact and get support from when need it and I've only been with them a short time but I find it easier to... Easy to contact and get support from when need it and I've only been with them a short time but I find it easier to save with them while gaining credit, I've already recommended my partner to the company and just waiting for a response for him. Read more Read less

    {"display":"Stacey W","full_name":"Stacey W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Stacey W 7th June 2026
  • 5.00/5

    Very helpful

    Very helpful and good service. Good communication and customer service

    {"display":"Victoria h","full_name":"Victoria h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Victoria h 7th June 2026
  • 4.00/5

    Good experience but I think there should be a little...

    Good experience but I think there should be a little more lee way with withdrawals

    {"display":"rhianna barclay","full_name":"rhianna barclay","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1630782.png"}}'s avatar
    Loans
    rhianna barclay 7th June 2026
  • 4.00/5

    Poor phone communication, hope it improves...

    I recently joined Manchester Credit Union, but I am very disappointed with the phone communication. I have tried calling multiple times, but no one answers... I recently joined Manchester Credit Union, but I am very disappointed with the phone communication. I have tried calling multiple times, but no one answers the phone or returns my messages. For a financial institution, this is a major drawback. I hope this improves because phone support is very important for customers. Let's see how things go going forward. Read more Read less

    {"display":"Faraz","full_name":"Faraz","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Faraz 7th June 2026
  • 5.00/5

    Really good and quick and helpful when in need of mo...

    Really good and quick and helpful when in need of money

    {"display":"Katie d","full_name":"Katie d","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Katie d 7th June 2026
  • 5.00/5

    Manchester credit union is the most ever

    Manchester credit union is the most ever

    {"display":"Sarah","full_name":"Sarah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sarah 6th June 2026
  • 5.00/5

    Had my account for 10 years plus and it really helps...

    Had my account for 10 years plus and it really helps me save and get loans when needed.

    {"display":"Natalie h","full_name":"Natalie h","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Natalie h 6th June 2026

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