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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent 4.92/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 2,654 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union is a brilliant place to get quick, affordable loans and save easily with a friendly, helpful team. The app makes managing money simple and the savings plans really help build a safety net. Some wish loan top-ups were easier and faster, and a few found the app or communication could be improved.

Positive themes

  • Manchester Credit Union’s customer service is friendly, helpful, and quick to respond.
  • Manchester Credit Union’s loans are quick to approve and easy to repay with fair interest.
  • The app and website of Manchester Credit Union are easy to use and make managing money simple.

Negative themes

  • Some find it hard to top up loans before paying off GBP 150 at Manchester Credit Union.
  • A few users struggle with the app or website display and navigation at Manchester Credit Union.
  • Loan interest rates could be lower and some find loan amounts too small at Manchester Credit Union.
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 2654 company reviews Last reviewed within 7 days

Wonderful so helpful it's the best at needing afford...

Loans 13th March 2026

Wonderful so helpful it's the best at needing affordable payment

Rated Excellent 5/5
Read more product reviews

very helpful from start to finish.

Loans 13th March 2026

very helpful from start to finish. thank you would highly recommend

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Great easy helpful any queries handled sufficiently

    Great easy helpful any queries handled sufficiently

    {"display":"Kerry W","full_name":"Kerry W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kerry W 12th March 2026
  • 5/5

    Brilliant respones from the team and quickly aswell

    Brilliant respones from the team and quickly aswell

    {"display":"Samantha ","full_name":"Samantha ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Samantha 12th March 2026
  • 5/5

    I’ve been able to get money when needed

    I’ve been able to get money when needed

    {"display":"Ella ","full_name":"Ella ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ella 12th March 2026
  • 5/5

    Brilliant well mannered lovely staff

    Brilliant well mannered lovely staff

    {"display":"Mellisa taylor ","full_name":"Mellisa taylor ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mellisa taylor 12th March 2026
  • 5/5

    I have been with Manchester credit union for a numbe...

    I have been with Manchester credit union for a number of years and can honestly say they really are here to help and are quick with communication and process.

    {"display":"Louise S","full_name":"Louise S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Louise S 11th March 2026
  • 5/5

    very good service - very helpful during difficult ti...

    very good service - very helpful during difficult times., Straight forward and easy to use

    {"display":"Cari","full_name":"Cari","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Cari 11th March 2026
  • 5/5

    Fast response to messages!

    Fast response to messages! Great customer service.

    {"display":"Hl","full_name":"Hl","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Hl 10th March 2026
  • 3/5

    U enjoy being able to lend and have a small interest...

    U enjoy being able to lend and have a small interest applied

    {"display":"Leah O","full_name":"Leah O","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Leah O 6th March 2026
  • 3/5

    Complecaited forms long process customer service slow

    Complecaited forms long process customer service slow

    {"display":"Mohamed S","full_name":"Mohamed S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Mohamed S 6th March 2026

    Products from Manchester Credit Union

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