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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent 4.82/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 4,986 product reviews

Average score of 4.82/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended positively over the past 90 days

Manchester Credit Union makes saving easy and stress-free with automatic payments and quick access to funds. Their loans are straightforward, affordable, and come with friendly, helpful service that feels personal and supportive. Some find phone access tricky and wish withdrawals were smoother, but overall it’s a trusted local lifeline.

Positive themes

  • Manchester Credit Union loans are quick, easy to apply for, and offer great customer service.
  • Saving with Manchester Credit Union is simple and helps build funds without stress.
  • Manchester Credit Union staff are friendly and always ready to help with loans or savings.

Negative themes

  • It can be hard to get through on the phone to Manchester Credit Union at times.
  • Some find savings withdrawals slow or tricky to complete smoothly with Manchester Credit Union.
  • Loan approvals can be confusing or refused unexpectedly by Manchester Credit Union.
Summarised by AI
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About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 4986 company reviews Last reviewed within 7 days

Paying back loans whilst saving

Loans 28th June 2026

Great experience love that you can pay back loan & continue to save

Rated Excellent 5.00/5
Read more product reviews

Excellent Service ! Very helpful and trustworthy !

Savings 28th June 2026

This company was there for me when I really needed it ! Initially offering me a family loan. Then looking after my savings when I... This company was there for me when I really needed it ! Initially offering me a family loan. Then looking after my savings when I had paid my loan off ! Which I can very easily access whenever I need ! I am really happy with this company. I don't know of any other like it ! Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Easy process and very reasonable

    Easy process and very reasonable

    {"display":"Rachel ","full_name":"Rachel ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rachel 27th June 2026
  • 5.00/5

    MCU helps me to save for Christmas each year.

    MCU helps me to save for Christmas each year. I have peace of mind. I can also save in other shares accounts that help me... MCU helps me to save for Christmas each year. I have peace of mind. I can also save in other shares accounts that help me to divide my other savings into long-term and short-term pots. Their app is excellent and easy to use. Read more Read less

    {"display":"Dawn W","full_name":"Dawn W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dawn W 27th June 2026
  • 5.00/5

    FABULOUS

    Really helpful. Swift and efficient. Fantastic A***

    {"display":"SJB","full_name":"SJB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    SJB 27th June 2026
  • 5.00/5

    Always a fast response when I need advice or help un...

    Always a fast response when I need advice or help understanding something in more detail. Great service.

    {"display":"Olivia W","full_name":"Olivia W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Olivia W 27th June 2026
  • 5.00/5

    Need to do more support the community.

    Need to do more support the community.MCU Also needs to be more visible in the community

  • 5.00/5

    Really easy to join, lots of choices of ways to save.

    Really easy to join, lots of choices of ways to save. Really good app and the customer service is outstanding.

    {"display":"Johnny T","full_name":"Johnny T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Johnny T 27th June 2026
  • 5.00/5

    I have never had a bad experience, customer service...

    I have never had a bad experience, customer service is amazing!

    {"display":"Katie B","full_name":"Katie B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Katie B 27th June 2026
  • 5.00/5

    ..good service

    never had any problems and it’s always handy for a little extra if i’m struggling

    {"display":"Jennifer G","full_name":"Jennifer G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jennifer G 27th June 2026
  • 4.00/5

    Savings made easy

    They have taught me how to save without stress

    Products from Manchester Credit Union

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