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Manchester Credit Union reviews

Manchester Credit Union
Rated Excellent • 4.82/5

Manchester Credit Union reviews

Verified business Last reviewed within 7 days
  • FCA approved and regulated
    FCA approved and regulated
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • Manage your account or policy via an app or website
    Manage your account or policy via an app or website
  • On-line application and approval process
    On-line application and approval process

Review summary

People rate this company as Excellent based on 5,483 product reviews

Average score of 4.82/5
5 star
94%
4 star
5%
3 star
1%
2 star
0%
1 star
0%
Reviews for Manchester Credit Union have trended negatively over the past 90 days

Manchester Credit Union makes borrowing and saving straightforward with friendly staff and a simple app. Loans are affordable and quick, often helping in tough times. However, phone support can be frustratingly slow or unresponsive, and some feel loan approvals are too strict or delayed.

Positive themes

  • Manchester Credit Union loans are quick, easy to apply for, and affordable. (29 mentions)
  • The app is really easy to use and makes managing loans and savings simple. (19 mentions)
  • Staff at Manchester Credit Union are friendly, helpful and supportive. (16 mentions)

Negative themes

  • Phone support is poor with calls often unanswered or delayed. (5 mentions)
  • Loan approvals can be strict or delayed causing frustration. (5 mentions)
Summarised by AI
Was this helpful?

About Manchester Credit Union

Manchester Credit Union is a financial co-operative, owned and controlled by its members.

It’s been in business for over 30 years and is open to anyone who lives or works in the City of Manchester, Bury, Rochdale, Stockport, Tameside, Trafford and the High Peak. Any surplus money generated is returned to members in the form of a dividend on their savings or used to improve services to members.

Members can access a range of savings accounts and loans through Manchester Credit Union.

Manchester Credit Union at a glance

Contact details

Phone
0161 231 5222
Email
[email protected]
Main address
Ground Floor, Queens Court, 24 Queen Street, Manchester, M2 5HX
Social media

Reviews for Manchester Credit Union

Showing 11 of 5483 company reviews • Last reviewed within 7 days

Loan Easily secured within 24hours, the best custome...

Loans • 4th November 2026

Loan Easily secured within 24hours, the best customer service.

Rated Excellent • 5.00/5
Read more product reviews

Sometimes can just be a little hard getting through...

Loans • 4th November 2026

Sometimes can just be a little hard getting through on the phone. But other than that they are all so helpful x

Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    Very helpful when I need it in emergency

    Very helpful when I need it in emergency

    {"display":"Michelle Omalley","full_name":"Michelle Omalley","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Michelle Omalley 3rd November 2026
  • 5.00/5

    Very easy and helpfull and it really works for me...

    Very easy and helpfull and it really works for me

    {"display":"Zee","full_name":"Zee","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Zee 2nd November 2026
  • 5.00/5

    Excellentservice..

    Everytime it is straight forward no hassle prosses with excellent customer communication everytime

    {"display":"Russell C","full_name":"Russell C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Russell C 1st November 2026
  • 5.00/5

    Highly recommended

    I would highly recommend helped me out massively

    {"display":"Jessica ","full_name":"Jessica ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jessica 30th October 2026
  • 5.00/5

    Excellent at getting back to me when had question ab...

    Excellent at getting back to me when had question about my loan.

    {"display":"Karen Knowles","full_name":"Karen Knowles","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Karen Knowles 29th October 2026
  • 5.00/5

    Really easy to use

    Really easy to use and so much choice available for different needs

    {"display":"Louise M","full_name":"Louise M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Louise M 29th October 2026
  • 5.00/5

    They are very supportive and when I requested for a...

    They are very supportive and when I requested for a loan it arrived on time.The app has ideas and ways to save and help to budget

    {"display":"Patience K","full_name":"Patience K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Patience K 28th October 2026
  • 5.00/5

    Manchester credit union is incredible, honestly, hel...

    Manchester credit union is incredible, honestly, helpful and very understandable

    {"display":"Ibeawuchi o","full_name":"Ibeawuchi o","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ibeawuchi o 28th October 2026
  • 5.00/5

    Love the online portal!

    Love the online portal! Easy to use and quick responses from the team.

    {"display":"Michaela l","full_name":"Michaela l","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Michaela l 27th October 2026

    Products from Manchester Credit Union

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