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Manchester Credit Union: Loans reviews

4.84
Based on 4,094 reviews, last reviewed 25th Aug 2026
46% decrease in 5 star reviews
in the past 90 days
150% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
95%
See only 4 star reviews
4%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Needed funds for emergency and was given a renewal q... Needed funds for emergency and was given a renewal quickly the whole process was great Reviewed on: 25th August 2026
Linsy H's avatar
Linsy H

Latest lowest rating:

1

Only interested in your credit score. Only interested in your credit score. You are just a number. Reviewed on: 20th June 2026
Lola H's avatar
Lola H

About this product

Anyone who lives or works in Manchester, Tameside, Trafford, Rochdale, Stockport or High Peak and Bury can join Manchester Credit Union and apply for a loan.

Manchester Credit Union loans are available for up to £15,000. Members can clear the balance of a loan at any time and won’t be charged any early settlement fees.

Manchester Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Manchester Credit Union before, you can also leave a review and share your experience.

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Manchester Credit Union Loans reviews (4096)

I’ve been with Manchester credit union for 5 years a...

5
I’ve been with Manchester credit union for 5 years and the customer service is incredible. Reviewed on: 26th August 2026

Found it incredibly difficult to contact them.

3
Found it incredibly difficult to contact them. The calls to their number would ring out to voicemail for hours and hours during their quoted opening hours. They never responded to the in app message I sent. I think in the end I had to phone repeatedly for over 2 hours for someone to answer the phone. That did get the ball rolling, however the whole process was very frustrating. That being said when I did speak to people they were polite, helpful and pleasant. My loan was approved and due to the lack of contact it took over a week to be paid out. Having transferred from one credit union to them due to them merging, I was used to a level of service that doesn’t appear to be matched with Manchester credit union. My feedback would be to improve their customer service side. Reviewed on: 26th August 2026

Needed funds for emergency and was given a renewal q...

5
Needed funds for emergency and was given a renewal quickly the whole process was great Reviewed on: 25th August 2026

Having recently moved from hoot credit union to Manc...

5
Having recently moved from hoot credit union to Manchester credit union, due to the merge it's been an absolute wonderful experience, quick responses from the team. Who seem extremely friendly and helpful. Very easy and helpful advice. Alongside a great website to navigate. Reviewed on: 25th August 2026

Fantastic!

5
Fantastic! I have been using this service for the last 5-6 years now and still use it as its a life saver for my family Reviewed on: 25th August 2026

Lovely staff and always help ful

5
Lovely staff and always help ful Reviewed on: 21st August 2026

The process for a loan was so easy and great communi...

5
The process for a loan was so easy and great communication. Reviewed on: 21st August 2026

I have used credit union for a long time for savings...

5
I have used credit union for a long time for savings and loans. Very good customer service and easy access to your money Reviewed on: 21st August 2026

Great customer service always - would highly recomme...

5
Great customer service always - would highly recommend this service Reviewed on: 21st August 2026

Title of review

5
Just the communication is not on point every things els seems ok Reviewed on: 21st August 2026

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