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Enterprise Credit Union reviews

Enterprise Credit Union's logo
Rated Excellent • 4.95/5

Enterprise Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian Consumer credit awards winner
See more on their website Write a review
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • UK-based contact centre
    UK-based contact centre
  • Provides free financial planning calculators, guides and tools
    Provides free financial planning calculators, guides and tools

Review summary

People rate this company as Excellent based on 3,834 product reviews

Average score of 4.95/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Enterprise Credit Union have trended positively over the past 90 days

Enterprise Credit Union shines with friendly, helpful staff who make loans and savings easy and stress-free. Their low rates and quick loan payouts take the pressure off, especially around Christmas and emergencies. The app and service make saving straightforward, even for first-timers. A few found loan eligibility rules frustrating, but overall it’s a trusted, supportive place to manage money.

Positive themes

  • Enterprise Credit Union’s staff are friendly, helpful and make everything easy.
  • Enterprise Credit Union loans have low rates and quick payouts that really help.
  • The Enterprise Credit Union app is easy to use and makes saving simple.

Negative themes

  • Some found loan rules confusing or felt they couldn’t get a loan easily.
  • A few struggled to get help during hardship despite reaching out.
  • One complaint about delayed payment from loan deductions.
Summarised by AI
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About Enterprise Credit Union

Enterprise Credit Union is a financial co-operative that exists for the benefit of its members.

People who live, work or study in the Knowsley, Liverpool, Sefton, St. Helens, Wirral, Halton and Warrington Boroughs of Merseyside are eligible to become members of Enterprise Credit Union. Surplus income that’s generated is returned to members via dividends or to improve and provide additional services.

Enterprise Credit Union offer savings accounts, loans and personal finance guides and tools.

Enterprise Credit Union at a glance

Contact details

Website
Visit provider website
Phone
0151 482 0177
Email
[email protected]
Main address
Hall Lane, Huyton, Liverpool, L36 6AX
Social media

Reviews for Enterprise Credit Union

Showing 11 of 3834 company reviews • Last reviewed within 7 days

Always extremely helpful and understanding.

Loans • 21st June 2026

Always extremely helpful and understanding. Staff are very empathetic and always do their best to offer the best options available for you.

{"display":"Jane ","full_name":"Jane ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews

I think that it is amazing very good

Loans • 21st June 2026

I think that it is amazing very good

{"display":"Clair H","full_name":"Clair H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5.00/5
Read more product reviews
  • 5.00/5

    My money couldn’t be in a safer place and I wouldn’t...

    My money couldn’t be in a safer place and I wouldn’t save anywhere else. I save with Enterprise’s payroll deduction scheme through work which makes... My money couldn’t be in a safer place and I wouldn’t save anywhere else. I save with Enterprise’s payroll deduction scheme through work which makes it easy, I forget and then I’m always surprised seeing how much is in my account when I check. Helped me save for so many big purchases over the years and hopefully many more things to come! Read more Read less

    {"display":"Sam ","full_name":"Sam ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sam 19th June 2026
  • 5.00/5

    I wouldn’t borrow from anywhere else - the rates and...

    I wouldn’t borrow from anywhere else - the rates and terms are always spot on, feels like they’re genuinely helping you rather than trying to... I wouldn’t borrow from anywhere else - the rates and terms are always spot on, feels like they’re genuinely helping you rather than trying to make on you like other lenders do. I’m always due around Christmas time which is perfect for me and my family, I wouldn’t be able to do it without ECU. Read more Read less

    {"display":"Sam ","full_name":"Sam ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sam 19th June 2026
  • 5.00/5

    I had my loan on the same day

    I had my loan on the same day - the service is just great - the staff are even better!

    {"display":"TRACIE F","full_name":"TRACIE F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    TRACIE F 19th June 2026
  • 5.00/5

    I have found saving with the credit union a supporti...

    I have found saving with the credit union a supportive environment that encourages financial responsibility. The staff are so nice and helpful, I wouldn't go any were else.

    {"display":"Joanne S","full_name":"Joanne S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Joanne S 19th June 2026
  • 5.00/5

    They have help me and my family with Christmas birth...

    They have help me and my family with Christmas birthdays and holidays and they are always nice on the phone

    {"display":"Jillian c","full_name":"Jillian c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jillian c 19th June 2026
  • 5.00/5

    Wedding 2018

    Got married back in 2018 with out the credit union we would not of had are dream wedding.

    {"display":"Gilly","full_name":"Gilly","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Gilly 19th June 2026
  • 5.00/5

    Shirley explained my loan in detail and went out of...

    Shirley explained my loan in detail and went out of her way to help. Even though im a nuisance, she never rushes me. she really is a star

    {"display":"stacey B","full_name":"stacey B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    stacey B 19th June 2026
  • 5.00/5

    Really friendly easy to talk too nice speaking to Sh...

    Really friendly easy to talk too nice speaking to Shirley

    {"display":"Lauren p","full_name":"Lauren p","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Lauren p 18th June 2026
  • 5.00/5

    Child benefit loan

    Got a loan last week on my child benefit and it was so easy I was really anxious about the call from Stacey but she... Got a loan last week on my child benefit and it was so easy I was really anxious about the call from Stacey but she talked me through everything and she put me at ease. She told me about other help for my child who's autistic as well she is such a kind person who actually helps you. Read more Read less

    {"display":"Chelsea ","full_name":"Chelsea ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Chelsea 18th June 2026

    Products from Enterprise Credit Union

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