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Enterprise Credit Union reviews

Enterprise Credit Union's logo
Rated Excellent 4.95/5

Enterprise Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian Consumer credit awards winner
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • UK-based contact centre
    UK-based contact centre
  • Provides free financial planning calculators, guides and tools
    Provides free financial planning calculators, guides and tools

Review summary

People rate this company as Excellent based on 4,928 product reviews

Average score of 4.95/5
5 star
98%
4 star
1%
3 star
0%
2 star
0%
1 star
0%
Reviews for Enterprise Credit Union have trended positively over the past 90 days

Enterprise Credit Union shines with friendly, helpful staff who make loans and savings easy and stress-free. The service is reliable, quick, and genuinely supportive, especially during tough times. However, a few found loan application rules confusing or felt unsupported during hardship.

Summarised by AI
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About Enterprise Credit Union

Enterprise Credit Union is a financial co-operative that exists for the benefit of its members.

People who live, work or study in the Knowsley, Liverpool, Sefton, St. Helens, Wirral, Halton and Warrington Boroughs of Merseyside are eligible to become members of Enterprise Credit Union. Surplus income that’s generated is returned to members via dividends or to improve and provide additional services.

Enterprise Credit Union offer savings accounts, loans and personal finance guides and tools.

Enterprise Credit Union at a glance

Contact details

Website
Visit provider website
Phone
0151 482 0177
Email
[email protected]
Main address
Hall Lane, Huyton, Liverpool, L36 6AX
Social media

Reviews for Enterprise Credit Union

Showing 11 of 4928 company reviews Last reviewed within 7 days

So easy to apply and lovely helpful customer service...

Loans 2nd August 2026

So easy to apply and lovely helpful customer service nothing too much ask them for help with anything and they go all the way to... So easy to apply and lovely helpful customer service nothing too much ask them for help with anything and they go all the way to help you and help you understand fully how everything works by far the easiest loan I have ever applied for and the benefits are fantastic Read more Read less

Rated Excellent 5.00/5
Read more product reviews

I have had a few loans over the years and have all b...

Loans 2nd August 2026

I have had a few loans over the years and have all been approved really quick and I’ve received the funds within 24-48 hours. Excellent... I have had a few loans over the years and have all been approved really quick and I’ve received the funds within 24-48 hours. Excellent service. Staff very helpful when I’ve phoned the office Read more Read less

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Always quick efficient and very friendly

    Always quick efficient and very friendly

    {"display":"Melissa J","full_name":"Melissa J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Melissa J 1st August 2026
  • 5.00/5

    These make my life hassle free service is amazing ca...

    These make my life hassle free service is amazing can’t do enough for you

    {"display":"Jojo B","full_name":"Jojo B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jojo B 1st August 2026
  • 5.00/5

    no other loans needed

    Exactly what you need to help no other loans needed

    {"display":"Catrina B","full_name":"Catrina B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Catrina B 29th July 2026
  • 5.00/5

    Just a fabulous all round service!

    Just a fabulous all round service! I love it!

    {"display":"Alan Ferguson","full_name":"Alan Ferguson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1503656.png"}}'s avatar
    Loans
    Alan Ferguson 28th July 2026
  • 5.00/5

    Credit union has helped me afford a family holiday f...

    Credit union has helped me afford a family holiday for me and my family (4 kids) we enjoyed our first family holiday since me and... Credit union has helped me afford a family holiday for me and my family (4 kids) we enjoyed our first family holiday since me and their mum split. It was amazing 10 days in turkey. It was the first time in a long time I have been happy. I am very grateful for ECU and recommend to all my family Read more Read less

    {"display":"Kurt","full_name":"Kurt","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Kurt 27th July 2026
  • 5.00/5

    Helpful and friendly staff, great accessibility in b...

    Helpful and friendly staff, great accessibility in branch

  • 5.00/5

    Friendly, approachable and professional staff.

    Friendly, approachable and professional staff. Really appreciate becoming a member, would not have been able to manage my finances or budget without!

    {"display":"christine crooks","full_name":"christine crooks","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1748499.png"}}'s avatar
    Loans
    christine crooks 26th July 2026
  • 5.00/5

    Excellent customer service and so friendly and helpful

    Excellent customer service and so friendly and helpful

    {"display":"Linda c","full_name":"Linda c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Linda c 23rd July 2026
  • 5.00/5

    I would never get a loan anywhere else I 100%...

    I would never get a loan anywhere else I 100% trust ECU

    {"display":"Sophie H","full_name":"Sophie H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sophie H 23rd July 2026

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