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Enterprise Credit Union reviews

Enterprise Credit Union's logo
Rated Excellent • 4.98/5

Enterprise Credit Union reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 21 days

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Customer Satisfaction Champion

What is this?

These badges highlight financial providers that are consistently rated top by customers. It’s a clear sign you’re dealing with a trusted, highly-rated company. Find out more about how these badges work.

Consumer Guardian
See more on their website
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • UK-based contact centre
    UK-based contact centre
  • Provides free financial planning calculators, guides and tools
    Provides free financial planning calculators, guides and tools

Review summary

People rate this company as Excellent based on 2,897 product reviews

Average score of 4.98/5
5 star
98%
4 star
2%
3 star
0%
2 star
0%
1 star
0%
Reviews for Enterprise Credit Union have trended positively over the past 90 days

Latest positive rating

5/5

Very approachable.

Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never leave the phone... Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never leave the phone embarrassed or confused, like you can with other companies. Plus they genuinely care and want to help you out with all your queries. Read more Read less

{"display":"Kimberley P","full_name":"Kimberley P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Kimberley P 1st September 2025

Latest negative rating

1/5

You have taken the money off my loan, your interest...

You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT

{"display":"Alexandra ","full_name":"Alexandra ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Alexandra 14th July 2025
See more reviews for Enterprise Credit Union products

About Enterprise Credit Union

Enterprise Credit Union is a financial co-operative that exists for the benefit of its members.

People who live, work or study in the Knowsley, Liverpool, Sefton, St. Helens, Wirral, Halton and Warrington Boroughs of Merseyside are eligible to become members of Enterprise Credit Union. Surplus income that’s generated is returned to members via dividends or to improve and provide additional services.

Enterprise Credit Union offer savings accounts, loans and personal finance guides and tools.

Enterprise Credit Union at a glance

Contact details

Website
Visit provider website
Phone
0151 482 0177
Email
[email protected]
Main address
Hall Lane, Huyton, Liverpool, L36 6AX
Social media

Reviews for Enterprise Credit Union

Showing 11 of 2897 company reviews • Last reviewed within 21 days

Very approachable.

Loans • 1st September 2025

Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never leave the phone... Very approachable. Excellent customer service skills; clear, concise and very detailed answers so you get the best possible option for yourself. Never leave the phone embarrassed or confused, like you can with other companies. Plus they genuinely care and want to help you out with all your queries. Read more Read less

{"display":"Kimberley P","full_name":"Kimberley P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Helpful staff and knowledgeable.

Loans • 28th August 2025

Helpful staff and knowledgeable. Waiting times could be reduced

{"display":"Jade ","full_name":"Jade ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    I have been saving now for 9 weeks and it’s really h...

    I have been saving now for 9 weeks and it’s really helping me get better with my money!

    {"display":" Isobel ","full_name":" Isobel ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Isobel 19th August 2025
  • 5/5

    Absolutely amazing experience, staff are always so f...

    Absolutely amazing experience, staff are always so friendly and great

    {"display":"Alex c","full_name":"Alex c","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Alex c 16th August 2025
  • 5/5

    Saving with enterprise credit union is amazing

    Saving with credit union is amazing i love the way you can save and borrow if need be I will definitely be saving more money with credit union. Awesome

    {"display":"Julie F","full_name":"Julie F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie F 11th August 2025
  • 5/5

    Very helpful , always handy at stressful times etc C...

    Very helpful , always handy at stressful times etc Christmas/ birthdays

    {"display":"Madina W","full_name":"Madina W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Madina W 10th August 2025
  • 5/5

    Never had a bad problem with ECU staff always been g...

    Never had a bad problem with ECU staff always been great , always help when needed , make it easy if any issues to be solved , stress free , fast & easy!

    {"display":"Ell","full_name":"Ell","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ell 8th August 2025
  • 5/5

    Always excellent great customer service

    Always excellent great customer service

    {"display":"Rachael f","full_name":"Rachael f","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Rachael f 8th August 2025
  • 5/5

    Always easy application & friendly staff

    Always easy application & friendly staff

    {"display":"Tracey hamilton ","full_name":"Tracey hamilton ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Tracey hamilton 4th August 2025
  • 5/5

    Always helpful and great experience when dealing wit...

    Always helpful and great experience when dealing with them.

    {"display":"Christine","full_name":"Christine","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Christine 4th August 2025
  • 5/5

    Exceptional customer service explained in eady term...

    Exceptional customer service explained in eady terms return calls asap

    {"display":"Angela Kelky Collind ","full_name":"Angela Kelky Collind ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

    Products from Enterprise Credit Union

    Showing all products offered by Enterprise Credit Union

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