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Enterprise Credit Union reviews

Enterprise Credit Union's logo
Rated Excellent 4.95/5

Enterprise Credit Union reviews

Verified business Last reviewed within 7 days Customer Satisfaction Champion Consumer Guardian Consumer credit awards winner
  • Has branches you can visit in-person
    Has branches you can visit in-person
  • Positioned as being a socially responsible organisation
    Positioned as being a socially responsible organisation
  • UK-based contact centre
    UK-based contact centre
  • Provides free financial planning calculators, guides and tools
    Provides free financial planning calculators, guides and tools

Review summary

People rate this company as Excellent based on 4,826 product reviews

Average score of 4.95/5
5 star
98%
4 star
1%
3 star
0%
2 star
0%
1 star
0%
Reviews for Enterprise Credit Union have trended positively over the past 90 days

Enterprise Credit Union shines with friendly, helpful staff who make loans and savings easy and stress-free. Their low rates and quick loan payouts take the pressure off, especially around Christmas and emergencies. The app and service make saving straightforward, even for first-timers. A few found loan eligibility rules frustrating, but overall it’s a trusted, supportive place to manage money.

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About Enterprise Credit Union

Enterprise Credit Union is a financial co-operative that exists for the benefit of its members.

People who live, work or study in the Knowsley, Liverpool, Sefton, St. Helens, Wirral, Halton and Warrington Boroughs of Merseyside are eligible to become members of Enterprise Credit Union. Surplus income that’s generated is returned to members via dividends or to improve and provide additional services.

Enterprise Credit Union offer savings accounts, loans and personal finance guides and tools.

Enterprise Credit Union at a glance

Contact details

Website
Visit provider website
Phone
0151 482 0177
Email
[email protected]
Main address
Hall Lane, Huyton, Liverpool, L36 6AX
Social media

Reviews for Enterprise Credit Union

Showing 11 of 4826 company reviews Last reviewed within 7 days

Always the best friendly staff who go above and beyo...

Loans 14th July 2026

Always the best friendly staff who go above and beyond to help you

Rated Excellent 5.00/5
Read more product reviews

Great service

Savings 14th July 2026

Very fast at replying and good customer service

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    Lovely staff and always great service

    Lovely staff and always great service

    {"display":"Danielle ","full_name":"Danielle ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Danielle 14th July 2026
  • 5.00/5

    I called to put my loan application in as I struggle...

    I called to put my loan application in as I struggle online and spoke to Jenny who went through everything with me, she made the... I called to put my loan application in as I struggle online and spoke to Jenny who went through everything with me, she made the experience plain sailing and was really helpful. Sharon was also really helped me and explained all the ins and outs of now having my loan. Read more Read less

    {"display":"MrsM","full_name":"MrsM","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1646663.png"}}'s avatar
    Loans
    MrsM 14th July 2026
  • 5.00/5

    Came into branch and spoke to Jenny.

    Came into branch and spoke to Jenny. She really helped me to understand my savings and the best loan for me to get when I... Came into branch and spoke to Jenny. She really helped me to understand my savings and the best loan for me to get when I was ready to apply. I left feeling like I had a better understanding of how my account is working for me. 10/10 Read more Read less

    {"display":"MrsM","full_name":"MrsM","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1646663.png"}}'s avatar
    Savings
    MrsM 14th July 2026
  • 5.00/5

    Always received excellent customer service from my l...

    Always received excellent customer service from my local credit unions whether its in relation to savings or loans.

    {"display":"Sharon S","full_name":"Sharon S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Sharon S 14th July 2026
  • 5.00/5

    ECU amazing

    Love being a member here, the staff are amazing and have helped me so much over the years

    {"display":"Lee M","full_name":"Lee M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lee M 14th July 2026
  • 5.00/5

    Amazing service!

    Amazing service!! I applied for my loan Monday morning and had the money in my bank by Monday afternoon! What more could you want!!

    {"display":"Nikki","full_name":"Nikki","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Nikki 14th July 2026
  • 5.00/5

    Everything about the credit union is so easy from ap...

    Everything about the credit union is so easy from applying for loans or withdrawal

    {"display":"Georgina","full_name":"Georgina","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Georgina 14th July 2026
  • 4.00/5

    Good to use E. C. U

    Good efficient staff. The interest rates are good for savers. Would recommend to anyone.

    {"display":"Robert L","full_name":"Robert L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Robert L 14th July 2026
  • 5.00/5

    Excellent service

    The ladies who joined me were lovely explained everything to me in simple terms It's greasy saving and having no worries

    {"display":"Hazel ","full_name":"Hazel ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Hazel 14th July 2026

    Products from Enterprise Credit Union

    Showing all products offered by Enterprise Credit Union

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