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Wave Community Bank reviews

Wave Community bank logo
Rated Excellent 4.82/5

Wave Community Bank reviews

Verified business Last reviewed within 21 days

Review summary

People rate this company as Excellent based on 517 product reviews

Average score of 4.82/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%

Latest positive rating

5.00/5

Account opening experience with Wave Community B...

The account opening experience with Wave Community Bank was exceptionally smooth, seamless, and effortless from start to finish.

{"display":"Adeola D","full_name":"Adeola D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Adeola D 22nd May 2026

Latest negative rating

1.00/5

Disappointed with Application Handling

I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application was... I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application was cancelled due to a lack of communication, as I was not informed that any further action or response was required from me. I believe the process could have been clearer, and better communication on your part would have prevented this outcome. Read more Read less

{"display":"Gokce","full_name":"Gokce","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Gokce 7th April 2025

About Wave Community Bank

Wave Community Bank (Formerly East Sussex Credit Union) offer savings, cost effective flexible loans and basic bank accounts to members. It is a local co-operative run by members for members. If you have used Wave Community Bank before, please leave us review and share your experience

Wave Community Bank at a glance

Reviews for Wave Community Bank

Showing 11 of 517 company reviews Last reviewed within 21 days

Account opening experience with Wave Community B...

Savings 22nd May 2026

The account opening experience with Wave Community Bank was exceptionally smooth, seamless, and effortless from start to finish.

Rated Excellent 5.00/5
Read more product reviews

Excellent staff and excellent member services.

Savings 19th May 2026

Excellent staff and excellent member services. Their app is so easy to use

Rated Excellent 5.00/5
Read more product reviews
  • 5.00/5

    No problems anytime whatsoever.

    No problems anytime whatsoever. Did everything they said when I signed up and never had a cause to think I made a mistake by joining them

    {"display":"Trevor H","full_name":"Trevor H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Trevor H 15th May 2026
  • 5.00/5

    Amazing community bank!

    Such friendly, helpful staff, quick and easy banking, everything is explained, no hidden charges, a real bank for the people.

    {"display":"Teresa H","full_name":"Teresa H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Teresa H 1st May 2026
  • 5.00/5

    Transparent processes

    I applied for a loan and the whole process was efficiently handled, with the process made transparent and explained every step of the way.

    {"display":"Marinus Fonge","full_name":"Marinus Fonge","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Marinus Fonge 13th April 2026
  • 5.00/5

    If you don't succeed first time, try again.

    At first I was turned down, a couple of months before I got accepted. I applied again, after I had explained I would be better... At first I was turned down, a couple of months before I got accepted. I applied again, after I had explained I would be better off, paying off credit cards. Then accepted as they could see I would benefit from their low interest rate. Read more Read less

    {"display":"Ang","full_name":"Ang","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Ang 12th April 2026
  • 5.00/5

    A debt consolidation loan when no one else would

    They provided me with a debt consolidation loan when nobody else would. This has reduced my mandatory minimums significantly. There is a saving component rolled... They provided me with a debt consolidation loan when nobody else would. This has reduced my mandatory minimums significantly. There is a saving component rolled into the loan and the reduction in minimums has allowed me to both save more and start paying my other balances off quicker. Read more Read less

    {"display":"ProfligateSpender","full_name":"ProfligateSpender","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    ProfligateSpender 12th April 2026
  • 5.00/5

    Wave for all

    Great customer service, easy to understand also after service is great.

    {"display":"Chris","full_name":"Chris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Chris 10th April 2026
  • 5.00/5

    Really hello to use a local ethical bank

    Really hello to use a local ethical bank

    {"display":"Freyia","full_name":"Freyia","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Freyia 10th April 2026
  • 5.00/5

    Always courteous, kind & helpful

    I've been fortunate enough to have been a recipient of several loans, but even when they couldn't help me their customer care is still outstanding.

    {"display":"Jem","full_name":"Jem","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jem 11th July 2025
  • 5.00/5

    Vote wave community

    Great staff and very good at explaining stuff

    {"display":"Julie S","full_name":"Julie S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie S 11th July 2025

    Products from Wave Community Bank

    Showing all products offered by Wave Community Bank

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