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Wave Community Bank reviews

Wave Community bank logo
Rated Excellent • 4.87/5

Wave Community Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 503 product reviews

Average score of 4.87/5
5 star
92%
4 star
7%
3 star
1%
2 star
0%
1 star
0%
Reviews for Wave Community Bank have trended positively over the past 90 days

Latest positive rating

5/5

Excelent

Good customer Services, Pefection and Transperancy is their goal.

{"display":"Jacqueline N","full_name":"Jacqueline N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Jacqueline N 18th June 2025

Latest negative rating

1/5

Disappointed with Application Handling

I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application was... I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application was cancelled due to a lack of communication, as I was not informed that any further action or response was required from me. I believe the process could have been clearer, and better communication on your part would have prevented this outcome. Read more Read less

{"display":"Gokce","full_name":"Gokce","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Gokce 7th April 2025
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About Wave Community Bank

Wave Community Bank (Formerly East Sussex Credit Union) offer savings, cost effective flexible loans and basic bank accounts to members. It is a local co-operative run by members for members. If you have used Wave Community Bank before, please leave us review and share your experience

Wave Community Bank at a glance

Reviews for Wave Community Bank

Showing 11 of 503 company reviews • Last reviewed within 7 days

Excelent

Savings • 18th June 2025

Good customer Services, Pefection and Transperancy is their goal.

{"display":"Jacqueline N","full_name":"Jacqueline N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

A proper community bank

Savings • 14th June 2025

A proper community bank, with excellent customer service & great products.

{"display":"Theresa M","full_name":"Theresa M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
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  • 5/5

    Easy registration, stress people not existing here .

    Easy registration, stress people not existing here . Plus after 6 months they remember so I’m taking things slowly . Great attitude

    {"display":"KRZYSZTOF L","full_name":"KRZYSZTOF L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    KRZYSZTOF L 13th June 2025
  • 5/5

    Great service!

    I switched to Wave Community Bank because friends of mine always spoke so highly of them. I'm glad I did!

    {"display":"L G","full_name":"L G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    L G 13th June 2025
  • 5/5

    Managed small savings

    Only way I manage to save to replace things as they break. Really important as without being to put a little away where there is... Only way I manage to save to replace things as they break. Really important as without being to put a little away where there is an extra stage to access it, I always ran out. It has increased my discipline, necessary as universal credit bucks at communicating. Read more Read less

    {"display":"Ah","full_name":"Ah","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ah 13th June 2025
  • 5/5

    Responsive and relevant to needs

    The whole approach to aiding money management reflects the organisation’s ethics and aims. Very responsive and relevant to my needs. I know my money is... The whole approach to aiding money management reflects the organisation’s ethics and aims. Very responsive and relevant to my needs. I know my money is not only safe but working in a positive way. I am in receipt of regular clear communications that are reassuring and very useful. Read more Read less

    {"display":"profmargie@me.com","full_name":"profmargie@me.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Five stars

    Wave helped me get back on my feet when no-one else would, in a non-judgemental way too, which meant a lot.

    {"display":"Barbara Jack","full_name":"Barbara Jack","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Barbara Jack 9th June 2025
  • 5/5

    Community Bank

    I have had an account for many years and find it helps me save as well as knowing ai can get an affordable loan is needed.

    {"display":"Dani P","full_name":"Dani P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Dani P 9th June 2025
  • 5/5

    Great service, friendly and always helpful!

    Great service, friendly and always helpful!

    {"display":"Ms L","full_name":"Ms L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Ms L 5th June 2025
  • 4/5

    Good service

    So far has been pretty straight forward and wave are very responsive

    {"display":"Amy HS","full_name":"Amy HS","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1238818.png"}}'s avatar
    Loans
    Amy HS 2nd June 2025
  • 5/5

    Using Wave was really simple.

    Using Wave was really simple. The repayments were reasonable and it’s nice knowing I’m saving at the same time.

    {"display":"V C","full_name":"V C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    V C 1st June 2025

    Products from Wave Community Bank

    Showing all products offered by Wave Community Bank

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