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Wave Community Bank reviews

Wave Community bank logo
Rated Excellent • 4.89/5

Wave Community Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 447 product reviews

Average score of 4.89/5
5 star
94%
4 star
6%
3 star
0%
2 star
0%
1 star
0%
Reviews for Wave Community Bank have trended positively over the past 90 days

Latest positive rating

5/5

10 out of 10 customer service, quick decisions

10 out of 10 customer service, quick decisions

{"display":"Michaela ","full_name":"Michaela ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Michaela 8th April 2025

Latest negative rating

1/5

Disappointed with Application Handling

I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application was... I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application was cancelled due to a lack of communication, as I was not informed that any further action or response was required from me. I believe the process could have been clearer, and better communication on your part would have prevented this outcome. Read more Read less

{"display":"Gokce","full_name":"Gokce","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Gokce 7th April 2025
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About Wave Community Bank

Wave Community Bank (Formerly East Sussex Credit Union) offer savings, cost effective flexible loans and basic bank accounts to members. It is a local co-operative run by members for members. If you have used Wave Community Bank before, please leave us review and share your experience

Wave Community Bank at a glance

Reviews for Wave Community Bank

Showing 11 of 447 company reviews • Last reviewed within 7 days

10 out of 10 customer service, quick decisions

Loans • 8th April 2025

10 out of 10 customer service, quick decisions

{"display":"Michaela ","full_name":"Michaela ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Great for people looking to borrow and save at the s...

Loans • 8th April 2025

Great for people looking to borrow and save at the same time . Better than bank loans as they don’t just judge on credit scoring they actually help

{"display":"Jade L","full_name":"Jade L","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1159204.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    This is my second year with WCB.

    This is my second year with WCB. Their loan offers are very useful for the community of Brighton and Hove. I got approved easily with... This is my second year with WCB. Their loan offers are very useful for the community of Brighton and Hove. I got approved easily with my bus pass loan. Thanks to their team. Read more Read less

    {"display":"Alvin B","full_name":"Alvin B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Alvin B 7th April 2025
  • 4/5

    Great customer service

    Very friendly and helpful service over the phone when I couldn't access my account online.

    {"display":"Samuel J","full_name":"Samuel J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Samuel J 7th April 2025
  • 5/5

    I've been with wave community bank a couple of years...

    I've been with wave community bank a couple of years it's a great and safe way of getting a loan, it's a way of life... I've been with wave community bank a couple of years it's a great and safe way of getting a loan, it's a way of life by paying back a loan but still getting my weekly money Read more Read less

    {"display":"Kelly Wallis","full_name":"Kelly Wallis","avatar":{"url":"\/assets\/uploads\/avatars\/users\/75744.png"}}'s avatar
    Loans
    Kelly Wallis 7th April 2025
  • 5/5

    Great customer support Questions answered same day

    Great customer support Questions answered same day

    {"display":"Peter M","full_name":"Peter M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Peter M 7th April 2025
  • 5/5

    Informative, ethical, transparent.

    Informative and very clear in all communications. They are selective but ethical in their practice . They are very transparent in their dealings . Their... Informative and very clear in all communications. They are selective but ethical in their practice . They are very transparent in their dealings . Their rates are very competitive and I feel it is a privilege to be able to save with them. Read more Read less

    {"display":"profmargie@me.com","full_name":"profmargie@me.com","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    The Brighton branch is very good, wonderful staff.

    The Brighton branch is very good, wonderful staff.

    {"display":"Layssette I","full_name":"Layssette I","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Layssette I 7th April 2025
  • 4/5

    It's a very good idea and it benefits our community.

    It's a very good idea and it benefits our community.

    {"display":"Heide L","full_name":"Heide L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Heide L 7th April 2025
  • 5/5

    Brilliant customer service.

    Brilliant customer service. Listening, attention to detail

    {"display":"Obi N","full_name":"Obi N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Obi N 7th April 2025
  • 5/5

    Such an amazing company that help you save aswell as...

    Such an amazing company that help you save aswell as paying back loans. Always amazing customer service would never go anywhere else

    {"display":"Aimee M","full_name":"Aimee M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Aimee M 7th April 2025

    Products from Wave Community Bank

    Showing all products offered by Wave Community Bank

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