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Wave Community Bank reviews

Wave Community bank logo
Rated Excellent 4.89/5

Wave Community Bank reviews

Verified business Last reviewed within 14 days

Review summary

People rate this company as Excellent based on 513 product reviews

Average score of 4.89/5
5 star
93%
4 star
6%
3 star
1%
2 star
0%
1 star
0%
Reviews for Wave Community Bank have trended positively over the past 90 days

Latest positive rating

5/5

Transparent processes

I applied for a loan and the whole process was efficiently handled, with the process made transparent and explained every step of the way.

{"display":"Marinus Fonge","full_name":"Marinus Fonge","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Marinus Fonge 13th April 2026

Latest negative rating

1/5

Disappointed with Application Handling

I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application was... I am writing to express my disappointment regarding the handling of my membership and loan application. I was surprised to learn that my application was cancelled due to a lack of communication, as I was not informed that any further action or response was required from me. I believe the process could have been clearer, and better communication on your part would have prevented this outcome. Read more Read less

{"display":"Gokce","full_name":"Gokce","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Loans
Gokce 7th April 2025

About Wave Community Bank

Wave Community Bank (Formerly East Sussex Credit Union) offer savings, cost effective flexible loans and basic bank accounts to members. It is a local co-operative run by members for members. If you have used Wave Community Bank before, please leave us review and share your experience

Wave Community Bank at a glance

Reviews for Wave Community Bank

Showing 11 of 513 company reviews Last reviewed within 14 days

Transparent processes

Savings 13th April 2026

I applied for a loan and the whole process was efficiently handled, with the process made transparent and explained every step of the way.

Rated Excellent 5/5
Read more product reviews

If you don't succeed first time, try again.

Loans 12th April 2026

At first I was turned down, a couple of months before I got accepted. I applied again, after I had explained I would be better... At first I was turned down, a couple of months before I got accepted. I applied again, after I had explained I would be better off, paying off credit cards. Then accepted as they could see I would benefit from their low interest rate. Read more Read less

{"display":"Ang","full_name":"Ang","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Ang
Rated Excellent 5/5
Read more product reviews
  • 5/5

    A debt consolidation loan when no one else would

    They provided me with a debt consolidation loan when nobody else would. This has reduced my mandatory minimums significantly. There is a saving component rolled... They provided me with a debt consolidation loan when nobody else would. This has reduced my mandatory minimums significantly. There is a saving component rolled into the loan and the reduction in minimums has allowed me to both save more and start paying my other balances off quicker. Read more Read less

    {"display":"ProfligateSpender","full_name":"ProfligateSpender","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    ProfligateSpender 12th April 2026
  • 5/5

    Wave for all

    Great customer service, easy to understand also after service is great.

    {"display":"Chris","full_name":"Chris","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Chris 10th April 2026
  • 5/5

    Really hello to use a local ethical bank

    Really hello to use a local ethical bank

    {"display":"Freyia","full_name":"Freyia","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Freyia 10th April 2026
  • 5/5

    Always courteous, kind & helpful

    I've been fortunate enough to have been a recipient of several loans, but even when they couldn't help me their customer care is still outstanding.

    {"display":"Jem","full_name":"Jem","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Loans
    Jem 11th July 2025
  • 5/5

    Vote wave community

    Great staff and very good at explaining stuff

    {"display":"Julie S","full_name":"Julie S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie S 11th July 2025
  • 5/5

    Wave go above and beyond

    We are a charity that have some savings in Wave The team are always helpful and professional going above and beyond

    {"display":"Tad T","full_name":"Tad T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Tad T 11th July 2025
  • 5/5

    I save money through their workplace saving scheme

    I save money through their workplace saving scheme which has helped me massively when my car needed work done on it and i could use... I save money through their workplace saving scheme which has helped me massively when my car needed work done on it and i could use the money i had saved with Wave as an emergency pot to cover these costs meaning i didn't need to stress about how i was going to pay to get my car back on the road. Now I'm going to start saving for a holiday as I need one. Read more Read less

    {"display":"Jay","full_name":"Jay","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jay 25th June 2025
  • 5/5

    So easy to save each month

    I save directly through my salary - it couldn't be easier to do. A simple form completion - my employer is a partner with Wave and job done

    {"display":"Phill Thorne","full_name":"Phill Thorne","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1248742.png"}}'s avatar
    Savings
    Phill Thorne 25th June 2025
  • 5/5

    Excelent

    Good customer Services, Pefection and Transperancy is their goal.

    {"display":"Jacqueline N","full_name":"Jacqueline N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jacqueline N 18th June 2025

    Products from Wave Community Bank

    Showing all products offered by Wave Community Bank

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