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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.96 (3384 reviews)

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4.96

Based on 3,384 reviews, last reviewed 24th Aug 2026

279% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

Staff are so easy to speak to and help deal with you... Staff are so easy to speak to and help deal with your reqiests either on phone or in store they always go above to help Reviewed on: 24th August 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (3384)

Staff are so easy to speak to and help deal with you...

Staff are so easy to speak to and help deal with your reqiests either on phone or in store they always go above to help Reviewed on: 24th August 2026

Excellent and friendly customer service.

Excellent and friendly customer service. Very smooth and satisfying process Reviewed on: 23rd August 2026

They r so nice an help u wen they can...

They r so nice an help u wen they can Reviewed on: 17th August 2026

So nice that when the chips are down ECU are around!

Ecu go above and beyond. Their customer service is excellent, and they always make you feel like a real person rather than just a number when speaking to them. They’re incredibly efficient, especially considering how many members they have, and the repayments simply come out of my weekly money, which makes everything so easy and manageable. Thank you for always being there and helping when the chips are down — it really means a lot! Reviewed on: 13th August 2026

So easy to apply and lovely helpful customer service...

So easy to apply and lovely helpful customer service nothing too much ask them for help with anything and they go all the way to help you and help you understand fully how everything works by far the easiest loan I have ever applied for and the benefits are fantastic Reviewed on: 2nd August 2026

I have had a few loans over the years and have all b...

I have had a few loans over the years and have all been approved really quick and I’ve received the funds within 24-48 hours. Excellent service. Staff very helpful when I’ve phoned the office Reviewed on: 2nd August 2026

Always quick efficient and very friendly

Always quick efficient and very friendly Reviewed on: 1st August 2026

These make my life hassle free service is amazing ca...

These make my life hassle free service is amazing can’t do enough for you Reviewed on: 1st August 2026

no other loans needed

Exactly what you need to help no other loans needed Reviewed on: 29th July 2026

Just a fabulous all round service!

Just a fabulous all round service! I love it! Reviewed on: 28th July 2026

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