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Enterprise Credit Union: Loans reviews

4.98
Based on 1,688 reviews, last reviewed 30th Jun 2025
165900% increase in 5 star reviews
in the past 90 days
100% increase in 1 star reviews
in the past 90 days
See only 5 star reviews
99%
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1%
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0%
2 star
See only 2 star reviews
0%
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0%

Latest highest rating:

5

Excellent customer service I contacted customer service as I wanted to pay the remaining the balance of my loan from my existing savings account. Customer service responded effi... Read more Reviewed on: 30th June 2025
Tracey K's avatar
Tracey K

Latest lowest rating:

1

Can’t even apply for a loan Can’t even apply for a loan I don’t know why you need to put money in to get a loan Reviewed on: 6th June 2025
Ian S's avatar
Ian S

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Enterprise Credit Union Loans reviews (1688)

Excellent customer service

5
I contacted customer service as I wanted to pay the remaining the balance of my loan from my existing savings account. Customer service responded efficiently and helped process my request hassle free Reviewed on: 30th June 2025

Never had any issues very easy to navigate always re...

5
Never had any issues very easy to navigate always receive polite customer service Reviewed on: 30th June 2025

Excellent service, helpful staff and so quick an eas...

5
Excellent service, helpful staff and so quick an easy to get sorted Reviewed on: 30th June 2025

Helpful staff, assist with any issues quickly and s...

5
Helpful staff, assist with any issues quickly and smoothly Reviewed on: 30th June 2025

I’d describe Enterprise Credit Union as our Life Line!

5
Enterprise Credit Union has been an absolute life line for me and my children throughout the 13+ years i’ve been a member. Emergency crisis for utilities, school uniforms, birthday’s, little break away for mental health etc, they’ve always been there to help me out. Very empathetic and supportive. We’ve all been there and workers of ECU also. Supported and ran by likeminded people. Excellent service, I can’t thank you enough! Vic x Reviewed on: 30th June 2025

Rang for up for information the staff where very hel...

5
Rang for up for information the staff where very helpful and knowledgeable, thanks Lynne Reviewed on: 30th June 2025

Fast and transparent

5
Fast and reliable Fast and reliable service, immediate answers and no robots on phone Reviewed on: 30th June 2025

Amazing staff and company from start to finish they...

5
Amazing staff and company from start to finish they helped me when I needed it the most I got a progress loan and omg did that help so so much needed for food and essential clothing at a time of need Reviewed on: 30th June 2025

Very quick and reliable , easy to access

5
Very quick and reliable , easy to access Reviewed on: 30th June 2025

Always very friendly and helpful

5
Always very friendly and helpful Reviewed on: 30th June 2025

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