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Enterprise Credit Union: Loans reviews

Name: Loans
Rating: 4.95 (2575 reviews)

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4.95

Based on 2,575 reviews, last reviewed 19th Jun 2026

1403% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

99%

2 star

Latest highest rating:

5

I wouldn’t borrow from anywhere else - the rates and... I wouldn’t borrow from anywhere else - the rates and terms are always spot on, feels like they’re genuinely helping you rather than trying to make on ... Read more Reviewed on: 19th June 2026

Latest lowest rating:

1

You have taken the money off my loan, your interest... You have taken the money off my loan, your interest and the mandatory savings but have not sent my money to me from my PIP.I NEED IT Reviewed on: 14th July 2025

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About this product

Enterprise Credit Union offer members a variety of loans for different purposes.

Enterprise Credit Union loans have no hidden costs and no arrangement fees. Each loan also includes free Loan Protection Insurance. Loan applications can be made online, via the mobile app, over the telephone or in one of the branches.

Enterprise Credit Union loan reviews help you find out what it’s really like to be a customer. If you’ve used Enterprise Credit Union before, you can also leave a review and share your experience.

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Awards

Credit union of the year 2025

Awarded to the credit union rated highest in UK customer reviews
Best credit union (North) 2025

Awarded to the Northern credit union rated highest in customer reviews.

Enterprise Credit Union Loans reviews (2575)

I wouldn’t borrow from anywhere else - the rates and...

I wouldn’t borrow from anywhere else - the rates and terms are always spot on, feels like they’re genuinely helping you rather than trying to make on you like other lenders do. I’m always due around Christmas time which is perfect for me and my family, I wouldn’t be able to do it without ECU. Reviewed on: 19th June 2026

I had my loan on the same day

I had my loan on the same day - the service is just great - the staff are even better! Reviewed on: 19th June 2026

They have help me and my family with Christmas birth...

They have help me and my family with Christmas birthdays and holidays and they are always nice on the phone Reviewed on: 19th June 2026

Wedding 2018

Got married back in 2018 with out the credit union we would not of had are dream wedding. Reviewed on: 19th June 2026

Shirley explained my loan in detail and went out of...

Shirley explained my loan in detail and went out of her way to help. Even though im a nuisance, she never rushes me. she really is a star Reviewed on: 19th June 2026

Really friendly easy to talk too nice speaking to Sh...

Really friendly easy to talk too nice speaking to Shirley Reviewed on: 18th June 2026

Child benefit loan

Got a loan last week on my child benefit and it was so easy I was really anxious about the call from Stacey but she talked me through everything and she put me at ease. She told me about other help for my child who's autistic as well she is such a kind person who actually helps you. Reviewed on: 18th June 2026

First loan by stacey shes amazing

Got my first loan the other day, the whole process was dead easy and stacey rang me explained everything to me in a way I could understand. She was really lovely and she has helped me so much already by doing this loan for me. I can't thank her enough and she even said I can call her anytime I need anything. Id ask for her when you apply because shes amazing Reviewed on: 18th June 2026

I have always had great customer service when going...

I have always had great customer service when going to the branch in St Helens they always make me welcome and I recently had the pleasure of interacting with your team, and I wanted to share some well-deserved feedback. From the very beginning, I felt that my needs genuinely mattered to your staff. Specifically, I want to highlight Karen and Lucy for going above and beyond. They were incredibly attentive, listened to my concerns, and provided a solution that made me feel like a priority rather than just another transaction. It is rare to experience this level of care and personalised service these days. Because of this, you have earned my loyalty, and I will absolutely be recommending your services to others.Thank you for setting such a high standard for customer care. Reviewed on: 18th June 2026

Straightforward quick process

I recently completed a loan application with Enterprise Credit Union, and I was extremely impressed with how quick and easy the entire process was. From the initial application to the final approval, everything was handled professionally and efficiently. The staff were friendly, knowledgeable, and always available to answer any questions I had along the way. The application process was straightforward, and communication was excellent throughout. I was kept informed at every stage, and the loan was processed much faster than I expected. The experience was stress-free, and I truly appreciated the level of customer service I received. I highly recommend Enterprise Credit Union to anyone looking for a smooth, fast, and hassle-free loan experience. Thank you to the team for making the process so simple and convenient. Reviewed on: 18th June 2026

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