17% of feedback is Process related
Top Age Profile: 45-54
Top Channel Preference: Online
Nothing better than GCU
Excellent service and excellent staff. Great customer service, very easy to talk to. I will definitely recommend to my friends at workReviewed on 13th July 2020Antonio Donato
Great customer service. Very easy to talk to. AntonioReviewed on 13th July 2020Antonio Donato
Glasgow credit union building a new Glasgow.
Glasgow credit union has been like my back bone since i moved to the city. Their decisions over loans and mortgages are so swift that within hours you could practically get your response or decision made. Glasgow credit union is compassionate and... Read more
Glasgow credit union has been like my back bone since i moved to the city. Their decisions over loans and mortgages are so swift that within hours you could practically get your response or decision made. Glasgow credit union is compassionate and thoughtful in their interest rates and could potentially be the best place to go for mortgages and loans in the Uk.
Their customer service seem always waiting to help in any way. Oh, I like it when they ask "is there anything else i can do for you" . If you are in glasgow and looking to join a credit union, i will highly recommend that you check out GCU. To save you that time join GCU as you might never find a better one.
I have been with GCU since 2007 and i have never for once been let down when i run to them.
Well i could go on all day but just to say that i will give GCU the highiest rating there is. I am pleased to be in Glasgow and to become part of Glasgow.Reviewed on 11th July 2020Nnenna
Best bank I have ever been with
I have been with the Glasgow Credit Union now for some 8-10 years and the service and support I have had from them is second to none. They are the best in their fieldReviewed on 10th July 2020Rab Garriock
First time buyers and it was a breeze thanks to credit unionReviewed on 10th July 2020Amy mclachlan
Friendly, helpful and great products
Great for savings, mortgages and loans. Local offices in Glasgow and staff always friendly and helpful. The Member area of the online site is Really easy to use and I trust my money is safe. Savings by the people for the people, I’m proud to be a member.Reviewed on 9th July 2020Tracey
Great company with good customer service
The few times I've had any issues they've always dealt with them swiflty and professionally whilst feeling personalReviewed on 9th July 2020Scott
Glasgow Credit Union is the best!
Glasgow Credit Union helped me buy my first home, and I've borrowed from them over the years. The fact that they are community owned is such a bonus and the money goes back to the members and local charities is amazing. Wish I could do all my... Read more
Glasgow Credit Union helped me buy my first home, and I've borrowed from them over the years. The fact that they are community owned is such a bonus and the money goes back to the members and local charities is amazing. Wish I could do all my banking with them!Reviewed on 9th July 2020SJB
Glasgow Credit Union has filled me with great confidence and hope that I will be able to be a homeowner in the coming years.Reviewed on 9th July 2020Marc Higgins
Helped us achieve our dream home
After years of renting GCU helped us get a place of our own . Somewhere to finally call home.Reviewed on 9th July 2020Karen Kelly
Due to COVID I phoned to get advice and they could not have been anymore informative with all my options and also very understanding of my situation first class service in my eyesReviewed on 9th July 2020Stephanie
Customer Friendly Bank
I have always found staff to be polite and courteous at all times.Reviewed on 9th July 2020Sarah Davenport
Friendly easy service well explained
We were taken the the process seamlessly Everything was clear and our options to repay more gives some comfort that it can be ended soonerReviewed on 9th July 2020DT
Brilliant Customer Service
Staff all did their best to help us out from start to finish, very kind and all had the time of day for us. Explained everything very clearly and always seemed to really want to help us make the best decisionReviewed on 9th July 2020Conor
Very helpful getting on the property ladder
Everyone speaks highly about the credit union and how safe it is to save with themReviewed on 9th July 2020Thomas Catchpole
Brilliant, straightforward advice
Everything dealt with swiftly and hassle freeReviewed on 9th July 2020Lorraine Burns
Easy to deal with
Always easy to deal with and everything explained thoroughlyReviewed on 9th July 2020Emma Murphy
I bought my first home with GCU a few years ago. They are excellent to deal with. Very professional and personable. I would struggle to find another financial provider who out their customers at heart of everything they do.Reviewed on 9th July 2020Clare Ed
Impeccable customer service.
The customer service has always been first class, from initial consultation right through til the end of the mortgage process. Has to renew my mortgage conditions during lockdown and communication was relatively easy and efficient given the... Read more
The customer service has always been first class, from initial consultation right through til the end of the mortgage process. Has to renew my mortgage conditions during lockdown and communication was relatively easy and efficient given the restrictions in place.Reviewed on 9th July 2020Siobhan Brown
I think they deserve to win there just a great reliable source
I had a great experience with Glasgow credit union there always there to helpReviewed on 9th July 2020Bassit
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