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Atom Bank: Digital Mortgages reviews

Name: Digital Mortgages
Rating: 3.78 (41 reviews)

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3.78

Based on 41 reviews, last reviewed 16th Apr 2023

100% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

66%

3 star

2 star

29%

Latest highest rating:

5

Nice app & good service Good customer service when needed and very nice app to monitor mortgage and make overpayments. Reviewed on: 3rd April 2023

Latest lowest rating:

1

Criminals Where to start with this company! If I can stop at least 1 person using this awful company I’ll be happy! I have a mortgage with atom and in the 18 mo... Read more Reviewed on: 16th April 2023

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About the Digital Mortgages

Wondering if a “digital mortgage” from Atom bank is right for you? Take a look at our reviews from people with the mortgage to see what they have to say about using the UK's first “digital” bank. For now, only Available to intermediaries, Atom hope to shake up the banking sector by offering digital-first products. Are you already an Atom Bank customer with one of their digital mortgages? Please leave a quick review of how you found the application process, the rates offered, and everything else! With the power of your reviews, we're helping drive change in financial services.

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Atom Bank Digital Mortgages reviews (41)

Criminals

Where to start with this company! If I can stop at least 1 person using this awful company I’ll be happy! I have a mortgage with atom and in the 18 months since I took it out I’ve had issue after issue, having to use a broker to change the payment date being the 1st, 2nd was they agree to further borrowing (10k) then again you pay your broker to submit paperwork they’ve then changed policy to min of 25k, get my house valued by a local company numbers add up, again submit paperwork, atom use a Zoopla valuation to decline! Fast forward a year and I’ve sold my house and want to port my mortgage, great I can and it’s at same rate! Me knowing atom move the goalposts was shocked at that but eventually they did and I’ve now lost a sale and payed out hundreds of pounds! Cut my affordability by nearly 50k for the same 3 children that don’t live with me and didn’t 18 month ago when the happily gave me a mortgage! (Ages 15,9,7) and used the excuse the pics online of my house show there is children!! Yes the same ones that were there when you gave me a mortgage! Absolute criminals these people wait for you to pay brokers then move the goalposts! Reviewed on: 16th April 2023

Nice app & good service

Good customer service when needed and very nice app to monitor mortgage and make overpayments. Reviewed on: 3rd April 2023

Excellent Bank.

Great Bank to work quick set up service superb service, Reviewed on: 3rd March 2023

Quick decision

Quick decision and good terms. Broker very helpful. Reviewed on: 2nd March 2023

Showing 4 of 41

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