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Daniel Fawcett

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Review of the Atom Bank, Mortgages:

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Criminals

Where to start with this company! If I can stop at least 1 person using this awful company I’ll be happy! I have a mortgage with atom and in the 18 months since I took it out I’ve had issue after issue, having to use a broker to change the payment date being the 1st, 2nd was they agree to further borrowing (10k) then again you pay your broker to submit paperwork they’ve then changed policy to min of 25k, get my house valued by a local company numbers add up, again submit paperwork, atom use a Zoopla valuation to decline! Fast forward a year and I’ve sold my house and want to port my mortgage, great I can and it’s at same rate! Me knowing atom move the goalposts was shocked at that but eventually they did and I’ve now lost a sale and payed out hundreds of pounds! Cut my affordability by nearly 50k for the same 3 children that don’t live with me and didn’t 18 month ago when the happily gave me a mortgage! (Ages 15,9,7) and used the excuse the pics online of my house show there is children!! Yes the same ones that were there when you gave me a mortgage! Absolute criminals these people wait for you to pay brokers then move the goalposts! Reviewed on: 16th April 2023

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