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Atom Bank reviews

Atom Bank Reviews Logo
Rated Excellent • 4.81/5

Atom Bank reviews

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 894 product reviews

Average score of 4.81/5
5 star
87%
4 star
4%
3 star
1%
2 star
1%
1 star
7%
Reviews for Atom Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Simple, reliable and trustworthy.

Simple, reliable and trustworthy.

{"display":"Steve N","full_name":"Steve N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Steve N 20th February 2025

Latest negative rating

1/5

Satisfied

Easy access, excellent condition to update accounts, would recommend

{"display":"josie Rowson ","full_name":"josie Rowson ","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1099067.png"}}'s avatar
Savings
josie Rowson 5th February 2025
See more reviews for Atom Bank products

About Atom Bank

Atom Bank was the UK’s first app-based bank. It offers digital mortgages, business loans and fixed savings accounts. It aims to be fair and transparent, and act in the best interests of its customers...a bank that "really doesn't act like a bank at all." We collect Atom Bank reviews from genuine account holders to give you valuable insight into the provider.

So whether you're looking for reviews of their launch product, the fixed term savings account, their new digital mortgages, or their long anticipated current account, take a look below to see what our community is saying about their experiences of using the app.

Find out why customers chose Atom Bank and how satisfied they’ve been. Learn more about the signup process and Atom Bank’s customer service. Read about the pros and cons of being an Atom Bank customer. All of this and more can be found in our Atom Bank reviews.

If you’re an Atom Bank account holder, share your experience with our Smart Money People community. What made you choose Atom Bank and would you recommend the provider to family and friends? What has your experience been like with the app? What sort of features does it have and do you find it easy to use? Do you have any interactions with the customer service team? Share all of the pros and cons you’ve experienced and leave an honest Atom Bank review on Smart Money People today.

Atom Bank at a glance

Reviews for Atom Bank

Showing 11 of 894 company reviews • Last reviewed within 7 days

Simple, reliable and trustworthy.

Savings • 20th February 2025

Simple, reliable and trustworthy.

{"display":"Steve N","full_name":"Steve N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Savings made Great

Savings • 19th February 2025

Great interest rates offered, along with wonderful reminders for when they will be matured. Very easy to use, that l keep returning.

{"display":"F D","full_name":"F D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
F D
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Very easy to open the account and manage account.

    Very easy to open the account and manage account.

    {"display":"Bi X","full_name":"Bi X","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Bi X 19th February 2025
  • 5/5

    The bestest and quickest service ever!

    Atom’s service was phenomenal! Very fast, quick and easy. Regular updates from the DIP being submitted, Application, Valuation to the offer being issued. All in... Atom’s service was phenomenal! Very fast, quick and easy. Regular updates from the DIP being submitted, Application, Valuation to the offer being issued. All in a week. Would highly recommend Atom to our family. Love that we can access our documents via the app and able to track the progress of your application. Love the app, it is very slick and let’s not start on the Underwriting! Absolutely fantastic and quick! Read more Read less

    {"display":"Ophelia P","full_name":"Ophelia P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Ophelia P 18th February 2025
  • 5/5

    Atom Bank - Quite Simply a Breath of Fresh Air

    Atom Bank are quite simply a breath of fresh air compared to my mainstream 'high street' bank. The Atom banking App is brilliant and so... Atom Bank are quite simply a breath of fresh air compared to my mainstream 'high street' bank. The Atom banking App is brilliant and so easy to use/navigate. Making transactions is extremely fast, secure and the communication is first class. I love everything about Atom Bank, including their great savings interest rates, which is what enticed me to use them in the first place, particularly after noticing their impressive 5 Star rating Trustpilot Reviews, which to be honest is pretty much unheard of for a bank! In my opinion they are certainly living up to that well deserved 5 Star rating. Read more Read less

    {"display":"Richard L","full_name":"Richard L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Richard L 18th February 2025
  • 5/5

    Atom is perfect for we pre computer age savers

    Atom banking app is the first app that I have negotiated with confidence. For a saver of advanced years I was able to make educated... Atom banking app is the first app that I have negotiated with confidence. For a saver of advanced years I was able to make educated decisions knowing that I wasn’t being confused by unnecessary data. Also I was impressed by the security on place Read more Read less

    {"display":"Lynne K","full_name":"Lynne K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lynne K 17th February 2025
  • 5/5

    Great simple accounts, easy to operate and check.

    Great simple accounts, easy to operate and check. If Atom did Isa’s too they would be unbeatable

    {"display":"Paul B","full_name":"Paul B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Paul B 16th February 2025
  • 5/5

    Super user-friendly app.

    Super user-friendly app. Excellent service!

    {"display":"G","full_name":"G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    G 11th February 2025
  • 5/5

    Accounts easy to set up and interest rates very comp...

    Accounts easy to set up and interest rates very competitive. App simple and straightforward to use

    {"display":"Colin F","full_name":"Colin F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Colin F 11th February 2025
  • 5/5

    A1 Atom banking, truly flawless

    My experience with Atom bank has been flawless, from opening 2 accounts to receiving my interest on time, I am delighted with all that you do for me as a customer

    {"display":"Brian A","full_name":"Brian A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Brian A 10th February 2025
  • 5/5

    Excellent

    Easy to use. The app is a good experience.

    {"display":"Barney W","full_name":"Barney W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Barney W 10th February 2025

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