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Atom Bank reviews

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Rated Excellent 4.90/5

Atom Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 2,349 product reviews

Average score of 4.90/5
5 star
92%
4 star
5%
3 star
0%
2 star
0%
1 star
3%
Reviews for Atom Bank have trended negatively over the past 90 days

Latest positive rating

4/5

Easy to use, great interface!

Easy to use, great interface! I use atom for my savings for its great interest and its very easy to use I haven't had any... Easy to use, great interface! I use atom for my savings for its great interest and its very easy to use I haven't had any issues at all. Very smooth, very straightforward. Read more Read less

{"display":"C Williams","full_name":"C Williams","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1156272.png"}}'s avatar
Savings
C Williams 30th March 2025

Latest negative rating

2/5

Option to do online banking Vs jus t the app given a...

Option to do online banking Vs jus t the app given all the phone theft

{"display":"Meg","full_name":"Meg","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Meg 18th March 2025

About Atom Bank

Atom Bank was the UK’s first app-based bank. It offers digital mortgages, business loans and fixed savings accounts. It aims to be fair and transparent, and act in the best interests of its customers...a bank that "really doesn't act like a bank at all." We collect Atom Bank reviews from genuine account holders to give you valuable insight into the provider.

So whether you're looking for reviews of their launch product, the fixed term savings account, their new digital mortgages, or their long anticipated current account, take a look below to see what our community is saying about their experiences of using the app.

Find out why customers chose Atom Bank and how satisfied they’ve been. Learn more about the signup process and Atom Bank’s customer service. Read about the pros and cons of being an Atom Bank customer. All of this and more can be found in our Atom Bank reviews.

If you’re an Atom Bank account holder, share your experience with our Smart Money People community. What made you choose Atom Bank and would you recommend the provider to family and friends? What has your experience been like with the app? What sort of features does it have and do you find it easy to use? Do you have any interactions with the customer service team? Share all of the pros and cons you’ve experienced and leave an honest Atom Bank review on Smart Money People today.

Atom Bank at a glance

Reviews for Atom Bank

Showing 11 of 2349 company reviews Last reviewed within 7 days

Easy to use, great interface!

Savings 30th March 2025

Easy to use, great interface! I use atom for my savings for its great interest and its very easy to use I haven't had any... Easy to use, great interface! I use atom for my savings for its great interest and its very easy to use I haven't had any issues at all. Very smooth, very straightforward. Read more Read less

Rated Good 4/5
Read more product reviews

Easy to use app and good savings rates

Savings 30th March 2025

Easy to use app and good savings rates

Rated Good 4/5
Read more product reviews
  • 5/5

    Easy to use app

    Easy to use app, good return rates

    {"display":"R K","full_name":"R K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    R K 27th March 2025
  • 5/5

    Atom exceeds my expectation

    Been using Atom bank for saving for some time now. Easy to use app good savings rate and even someone of my age is able to manage the app!

    {"display":"Jacqueline ","full_name":"Jacqueline ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jacqueline 27th March 2025
  • 5/5

    Easy to use.

    Easy to use. Savings accounts and transactions are simple.

    {"display":"Andrew Lynch","full_name":"Andrew Lynch","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrew Lynch 27th March 2025
  • 5/5

    Great banking.

    The Atom app. Is very easy to use and transactions are stressless. The interest rates are the best around.

    {"display":"DR","full_name":"DR","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    DR 27th March 2025
  • 5/5

    Easy to set up an online account.

    Easy to set up an online account. Simple to use app and offers a good interest rate

    {"display":"Rose W","full_name":"Rose W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rose W 25th March 2025
  • 5/5

    Atom Bank Outstanding

    Atom Bank access through their app is a breeze, very intuitive with a simple layout.

    {"display":"Paul TB","full_name":"Paul TB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Paul TB 25th March 2025
  • 5/5

    Banking with Atom is easy, innovative and secure

    I've had an excellent experience with Atom Bank for the last few years. Despite being hesitant to move to app-based banking - without the usual... I've had an excellent experience with Atom Bank for the last few years. Despite being hesitant to move to app-based banking - without the usual assurances of branch or web banking platform, a brief call with their customer services was very reassuring re. potential risks, even offering to research and send over extra info for me. Since then, I've kept reinvesting because I find the process so easy and straightforward, the products very competitive, and the communications I receive are clear, timely and only what is necessary for my banking - no marketing nonsense. The app is very user-friendly, feels secure (with facial and voice recognition) and also has appealing colours. Finally, I find their products innovative and meeting my needs well - I think they were almost the first to offer shorter, 6-month fixed rate bonds for example. And the Instant Reward Saver is a great idea. I hope they continue to come up with such ideas and provide a safe, secure, no-fuss banking service. Thank you Atom. Read more Read less

    {"display":"Jojo","full_name":"Jojo","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jojo 25th March 2025
  • 5/5

    A very clean and minimalist product suite with a cle...

    A very clean and minimalist product suite with a clear target market. So do check them out for Savings accounts and Mortgages. Excellent value as... A very clean and minimalist product suite with a clear target market. So do check them out for Savings accounts and Mortgages. Excellent value as compared to other products in the market. Read more Read less

    {"display":"V James","full_name":"V James","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    V James 25th March 2025
  • 5/5

    Easy access bank account

    Easy to apply and set up accounts. Notifications of any changes to interest rate easy access

    {"display":"Samantha e","full_name":"Samantha e","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Samantha e 25th March 2025

    Products from Atom Bank

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