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Atom Bank reviews

Atom Bank Reviews Logo
Rated Excellent 4.92/5

Atom Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 4,506 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
0%
2 star
0%
1 star
1%
Reviews for Atom Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Great App based savings account

I opened my first account with Atom a few months ago and I am delighted with the ease of operation. I have an App based... I opened my first account with Atom a few months ago and I am delighted with the ease of operation. I have an App based instant access savings account, which offers one of the best interest rates available currently. Opening the account was straightforward and took very little time, so it was convenient for me. The App itself has a very aesthetically pleasing look, and it is extremely easy to navigate your way around. Communication from Atom has been excellent and I feel fully informed of what is happening with my money. Making deposits and witdrawals is straightforward and I have quick and easy access to my money and I can see what is happening with it. I am also aware of any penalties to interest for woithdrawals. Overall I am very happy and I would highly recommend this account. Read more Read less

{"display":"Elaine H","full_name":"Elaine H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Elaine H 21st April 2025

Latest negative rating

1/5

Regular inverster

Very easy fix bond.renewal / reinvest made very simple

{"display":"Happy customer","full_name":"Happy customer","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Happy customer 17th April 2025

About Atom Bank

Atom Bank was the UK’s first app-based bank. It offers digital mortgages, business loans and fixed savings accounts. It aims to be fair and transparent, and act in the best interests of its customers...a bank that "really doesn't act like a bank at all." We collect Atom Bank reviews from genuine account holders to give you valuable insight into the provider.

So whether you're looking for reviews of their launch product, the fixed term savings account, their new digital mortgages, or their long anticipated current account, take a look below to see what our community is saying about their experiences of using the app.

Find out why customers chose Atom Bank and how satisfied they’ve been. Learn more about the signup process and Atom Bank’s customer service. Read about the pros and cons of being an Atom Bank customer. All of this and more can be found in our Atom Bank reviews.

If you’re an Atom Bank account holder, share your experience with our Smart Money People community. What made you choose Atom Bank and would you recommend the provider to family and friends? What has your experience been like with the app? What sort of features does it have and do you find it easy to use? Do you have any interactions with the customer service team? Share all of the pros and cons you’ve experienced and leave an honest Atom Bank review on Smart Money People today.

Atom Bank at a glance

Reviews for Atom Bank

Showing 11 of 4506 company reviews Last reviewed within 7 days

Great App based savings account

Savings 21st April 2025

I opened my first account with Atom a few months ago and I am delighted with the ease of operation. I have an App based... I opened my first account with Atom a few months ago and I am delighted with the ease of operation. I have an App based instant access savings account, which offers one of the best interest rates available currently. Opening the account was straightforward and took very little time, so it was convenient for me. The App itself has a very aesthetically pleasing look, and it is extremely easy to navigate your way around. Communication from Atom has been excellent and I feel fully informed of what is happening with my money. Making deposits and witdrawals is straightforward and I have quick and easy access to my money and I can see what is happening with it. I am also aware of any penalties to interest for woithdrawals. Overall I am very happy and I would highly recommend this account. Read more Read less

Rated Excellent 5/5
Read more product reviews

Found this a very good bank.

Savings 21st April 2025

Found this a very good bank. All dealings efficiently processed and would highly recommend them.

Rated Excellent 5/5
Read more product reviews
  • 5/5

    Everything you want from a savings account

    Easy to navigate, good rates, excellent communication, speedy transfers.

    {"display":"Julie H","full_name":"Julie H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie H 21st April 2025
  • 5/5

    Brilliant Atom

    Have used Atom for about 3 years now. Excellent service never had issues. Easy to use app. Great interest rates. Fantastic

    {"display":"Michael D","full_name":"Michael D","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1204518.png"}}'s avatar
    Savings
    Michael D 21st April 2025
  • 5/5

    Thank you Atom

    Great interest rates! Thank you for the help

    {"display":"Rob K","full_name":"Rob K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rob K 21st April 2025
  • 5/5

    Nice app and decent interest rates have kept Atom co...

    Nice app and decent interest rates have kept Atom competitive

    {"display":"da' badger","full_name":"da' badger","avatar":{"url":"\/assets\/uploads\/avatars\/users\/462685.png"}}'s avatar
    Savings
    da' badger 21st April 2025
  • 5/5

    I have been banking with Atom for several years.

    I have been banking with Atom for several years. The app is very easy to use. The customer support team have always been polite, very... I have been banking with Atom for several years. The app is very easy to use. The customer support team have always been polite, very helpful and efficient. The savings rates are always amongst the top five. Read more Read less

    {"display":"Ben Singh","full_name":"Ben Singh","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1204506.png"}}'s avatar
    Savings
    Ben Singh 21st April 2025
  • 5/5

    Quick and easy

    Quick and easy to set up. Good rates on offer and flexible saving options.

    {"display":"Andrea M","full_name":"Andrea M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrea M 21st April 2025
  • 4/5

    I was recommended by a good friend to Atom who assur...

    I was recommended by a good friend to Atom who assured me as I had not used app banking before. I have set up a... I was recommended by a good friend to Atom who assured me as I had not used app banking before. I have set up a couple more savings accounts on it since first matured and introduced someone else to it. I am not most tech savvy person but find the app easy to use and products easy to compare with savings percentages being open to all and not limited to high sum investments. I don’t always have a lot to save but it helps I can choose even 6 months and get a return, or 9 to 12 months depending on why I am saving. At maturity the money is returned with interest to my nominated account hassle free. Read more Read less

  • 5/5

    So easy to use and great communication with good ret...

    So easy to use and great communication with good returns. My husband is setting his up today

    {"display":"christina d","full_name":"christina d","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1204487.png"}}'s avatar
    Savings
    christina d 21st April 2025
  • 5/5

    Excellent saving rates.

    I started saving with Atom several years ago and found their saving rates excellent, Always competitive and always the better rate. Using the online App... I started saving with Atom several years ago and found their saving rates excellent, Always competitive and always the better rate. Using the online App I found it very easy to use and able to check on my savings regularly. Read more Read less

    {"display":"Jim Thomson","full_name":"Jim Thomson","avatar":{"url":"\/assets\/uploads\/avatars\/users\/706535.png"}}'s avatar
    Savings
    Jim Thomson 21st April 2025

    Products from Atom Bank

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