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Atom Bank reviews

Atom Bank Reviews Logo
Rated Excellent • 4.92/5

Atom Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 4,633 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
0%
2 star
0%
1 star
1%
Reviews for Atom Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Initial report

In my first year with Atom banking and been very impressed with them so far.

{"display":"Philip C","full_name":"Philip C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Philip C 10th May 2025

Latest negative rating

1/5

Regular inverster

Very easy fix bond.renewal / reinvest made very simple

{"display":"Happy customer","full_name":"Happy customer","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Happy customer 17th April 2025
See more reviews for Atom Bank products

About Atom Bank

Atom Bank was the UK’s first app-based bank. It offers digital mortgages, business loans and fixed savings accounts. It aims to be fair and transparent, and act in the best interests of its customers...a bank that "really doesn't act like a bank at all." We collect Atom Bank reviews from genuine account holders to give you valuable insight into the provider.

So whether you're looking for reviews of their launch product, the fixed term savings account, their new digital mortgages, or their long anticipated current account, take a look below to see what our community is saying about their experiences of using the app.

Find out why customers chose Atom Bank and how satisfied they’ve been. Learn more about the signup process and Atom Bank’s customer service. Read about the pros and cons of being an Atom Bank customer. All of this and more can be found in our Atom Bank reviews.

If you’re an Atom Bank account holder, share your experience with our Smart Money People community. What made you choose Atom Bank and would you recommend the provider to family and friends? What has your experience been like with the app? What sort of features does it have and do you find it easy to use? Do you have any interactions with the customer service team? Share all of the pros and cons you’ve experienced and leave an honest Atom Bank review on Smart Money People today.

Atom Bank at a glance

Reviews for Atom Bank

Showing 11 of 4633 company reviews • Last reviewed within 7 days

Initial report

Savings • 10th May 2025

In my first year with Atom banking and been very impressed with them so far.

{"display":"Philip C","full_name":"Philip C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Atom is very transparent.

Savings • 8th May 2025

Atom is very transparent. Easy to navigate. Relaible and profitable.

{"display":"Adam","full_name":"Adam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    No nonsense banking

    No nonsense banking good savings rates. Very user friendly app

    {"display":"Kevin H","full_name":"Kevin H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kevin H 5th May 2025
  • 5/5

    Face not recognised

    Had a little trouble with face recognition after not accessing account for some time. Now using fingerprint, works fine.

    {"display":"simon n","full_name":"simon n","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    simon n 5th May 2025
  • 5/5

    Busy life, efficient service.

    Atom offers a solid, efficient service which matches today's hurried life styles., secure whilst accessable, with competitive rates, intuitive app and alerts show information quickly and clearly.

    {"display":"L J","full_name":"L J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    L J 3rd May 2025
  • 5/5

    The administration side of the app and vault is very...

    The administration side of the app and vault is very easy to understand and use.

    {"display":"Martin W","full_name":"Martin W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Martin W 2nd May 2025
  • 5/5

    Simple sign up process, app very clear, good rates!

    Simple sign up process, app very clear with good user interface, good interest rate. What more can you want??

    {"display":"Phillip H","full_name":"Phillip H","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1215043.png"}}'s avatar
    Savings
    Phillip H 2nd May 2025
  • 5/5

    On the phone-always ready to help.

    On the phone-always ready to help. staff cheerful and knowledgeable. Easily understood

    {"display":"Janet S","full_name":"Janet S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Janet S 1st May 2025
  • 5/5

    app easy to use ,funding is shown quickly as is any...

    app easy to use ,funding is shown quickly as is any withdrawal

    {"display":"Jan B","full_name":"Jan B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Jan B 1st May 2025
  • 5/5

    Easy to use, even if not the most competitive

    At the time of opening a savings account, the interest rates were the best on the market. This has changed a little over time and... At the time of opening a savings account, the interest rates were the best on the market. This has changed a little over time and whilst not the most competitive, the ease of set up and managing my account is easy and quick. Read more Read less

    {"display":"AK","full_name":"AK","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    AK 30th April 2025
  • 5/5

    Atom App easy to use

    The Atom App is easy to use, with multiple options to log into the App. The interest rates on savings accounts are very competitive and... The Atom App is easy to use, with multiple options to log into the App. The interest rates on savings accounts are very competitive and are usually better than competitor banks. The reward rate is fantastic as it combines the higher rate of a fixed savings account with the flexibility to make withdrawals if required. Read more Read less

    {"display":"Lurcher","full_name":"Lurcher","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Lurcher 30th April 2025

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