Atom Bank reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Atom Bank reviews
Verified businesses always have up to date contact details and can respond to reviews.
Review summary
People rate this company as Excellent based on 5,271 product reviews
Wondering how this rating works?
This score is generated using our own unique scoring method. It combines the 1-5 star ratings left by verified reviewers, when those reviews were submitted and other meaningful data from the reviews.
Across our website, we use the same consistent method and scores which update in real time as new reviews come in.
Atom Bank's Savings accounts are loved for their easy-to-use app and competitive interest rates that help money grow nicely. The customer service is friendly and helpful, making banking straightforward and hassle-free. However, some have been disappointed by falling rates and strict withdrawal rules on fixed savers, which can be frustrating when access to funds is needed.
Positive themes
-
Atom Bank Savings app is super easy to use and makes managing money a breeze. (76 mentions)
-
Atom Bank Savings offers very competitive interest rates that really help your money grow. (21 mentions)
-
Atom Bank Savings customer service is friendly and helpful when you need a hand. (11 mentions)
About Atom Bank
Atom Bank was the UK’s first app-based bank. It offers digital mortgages, business loans and fixed savings accounts. It aims to be fair and transparent, and act in the best interests of its customers...a bank that "really doesn't act like a bank at all." We collect Atom Bank reviews from genuine account holders to give you valuable insight into the provider.
So whether you're looking for reviews of their launch product, the fixed term savings account, their new digital mortgages, or their long anticipated current account, take a look below to see what our community is saying about their experiences of using the app.
Find out why customers chose Atom Bank and how satisfied they’ve been. Learn more about the signup process and Atom Bank’s customer service. Read about the pros and cons of being an Atom Bank customer. All of this and more can be found in our Atom Bank reviews.
If you’re an Atom Bank account holder, share your experience with our Smart Money People community. What made you choose Atom Bank and would you recommend the provider to family and friends? What has your experience been like with the app? What sort of features does it have and do you find it easy to use? Do you have any interactions with the customer service team? Share all of the pros and cons you’ve experienced and leave an honest Atom Bank review on Smart Money People today.
Atom Bank at a glance
Reviews for Atom Bank
Showing 11 of 5271 company reviews • Last reviewed within 7 days
Atomic savings provider
The App is so easy to use. The communication, when savings are coming to maturity, with options so simple to execute.
phone stolen . Atom lethargic in their response
I had my phone stolen . While Barclays acted like lightning to secure my accounts. Atom was slow ,uninterested and not clear with the explanations... I had my phone stolen . While Barclays acted like lightning to secure my accounts. Atom was slow ,uninterested and not clear with the explanations of their “ security “ I lost faith and decided to move my account. Read more Read less
-
5.00/5
very easy to add and manage my money.
very easy to add and manage my money. excellent communication when it comes to the maturity of the product - offering several notifications that maturity... very easy to add and manage my money. excellent communication when it comes to the maturity of the product - offering several notifications that maturity is happening soon, and clear information on what you can do with the cash. Read more Read less
-
5.00/5
Competitive market rates
Very good and clear site to use, it was easy for me to make my decision to proceed; my account was opened within minutes for... Very good and clear site to use, it was easy for me to make my decision to proceed; my account was opened within minutes for me to access and see overall the investment plan Read more Read less
Products from Atom Bank
Showing all products offered by Atom Bank
Savings
by Atom BankAtom Bank offer a range of savings accounts. Atom Bank aim to make saving for your goals easier with account options including the Instant Saver, Instant Saver Reward and Fixed...
Savings
by Atom BankAtom Bank offer a range of savings accounts. Atom Bank aim to make saving for your goals easier with account options including the Instant Saver, Instant Saver Reward and Fixed...
Mortgages
by Atom BankAtom Bank was the UK’s first app-based banking provider. It offers a range of ‘digital-first’ services, including a variety of mortgage products. Before committing to a new mortgage, always make...
Mortgages
by Atom BankAtom Bank was the UK’s first app-based banking provider. It offers a range of ‘digital-first’ services, including a variety of mortgage products. Before committing to a new mortgage, always make...
Business Loans
by Atom BankAtom Bank business loan reviews can help you to find out more about this new kid on the banking block. If you have experience of this product, please share your...
Business Loans
by Atom BankAtom Bank business loan reviews can help you to find out more about this new kid on the banking block. If you have experience of this product, please share your...
We are Smart Money People
Join 2 million active users who make better financial decisions with the power of reviews.
Create an accountProtecting trust by verifying companies and reviewers
The only site that specialises in financial services
Providing everyday people with a voice