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Atom Bank reviews

Atom Bank Reviews Logo
Rated Excellent • 4.92/5

Atom Bank reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days

Review summary

People rate this company as Excellent based on 4,638 product reviews

Average score of 4.92/5
5 star
94%
4 star
5%
3 star
0%
2 star
0%
1 star
1%
Reviews for Atom Bank have trended negatively over the past 90 days

Latest positive rating

5/5

Great app and friendly customer services

The Atom banking app is very intuitive and it is easy to call customer services, who are friendly and helpful.

{"display":"Teresa ","full_name":"Teresa ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Teresa 29th May 2025

Latest negative rating

1/5

Regular inverster

Very easy fix bond.renewal / reinvest made very simple

{"display":"Happy customer","full_name":"Happy customer","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Happy customer 17th April 2025
See more reviews for Atom Bank products

About Atom Bank

Atom Bank was the UK’s first app-based bank. It offers digital mortgages, business loans and fixed savings accounts. It aims to be fair and transparent, and act in the best interests of its customers...a bank that "really doesn't act like a bank at all." We collect Atom Bank reviews from genuine account holders to give you valuable insight into the provider.

So whether you're looking for reviews of their launch product, the fixed term savings account, their new digital mortgages, or their long anticipated current account, take a look below to see what our community is saying about their experiences of using the app.

Find out why customers chose Atom Bank and how satisfied they’ve been. Learn more about the signup process and Atom Bank’s customer service. Read about the pros and cons of being an Atom Bank customer. All of this and more can be found in our Atom Bank reviews.

If you’re an Atom Bank account holder, share your experience with our Smart Money People community. What made you choose Atom Bank and would you recommend the provider to family and friends? What has your experience been like with the app? What sort of features does it have and do you find it easy to use? Do you have any interactions with the customer service team? Share all of the pros and cons you’ve experienced and leave an honest Atom Bank review on Smart Money People today.

Atom Bank at a glance

Reviews for Atom Bank

Showing 11 of 4638 company reviews • Last reviewed within 7 days

Great app and friendly customer services

Savings • 29th May 2025

The Atom banking app is very intuitive and it is easy to call customer services, who are friendly and helpful.

{"display":"Teresa ","full_name":"Teresa ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

First class service

Savings • 24th May 2025

I’ve had nothing but a first class experience with Atom Bank.

{"display":"Copper","full_name":"Copper","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Customer service is really good.

    Customer service is really good.

    {"display":"Gogul","full_name":"Gogul","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Gogul 20th May 2025
  • 4/5

    The better interest rates were good and got me to jo...

    The better interest rates were good and got me to join but there's not much after that. No expense classification, no special offers for new bank accounts etc.

    {"display":"Kilnay","full_name":"Kilnay","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kilnay 20th May 2025
  • 5/5

    Great bank!

    Great bank! Great set up! Easy to use.

    {"display":"Nikolett N","full_name":"Nikolett N","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Nikolett N 17th May 2025
  • 5/5

    I like Atom bank

    I have been banking with Atom for a few years now. Simplistic banking and clear information provided. I get good time notice of changes to... I have been banking with Atom for a few years now. Simplistic banking and clear information provided. I get good time notice of changes to interest and when my deal is about to end with options available to continue banking or not. Straightforward and easy to navigate the app. I have had to contact customer services in the past and this was not a problem and staff were very well informed and helpful. Read more Read less

    {"display":"Pauline Hamilton","full_name":"Pauline Hamilton","avatar":{"url":"\/assets\/uploads\/avatars\/users\/500128.png"}}'s avatar
  • 5/5

    Initial report

    In my first year with Atom banking and been very impressed with them so far.

    {"display":"Philip C","full_name":"Philip C","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Philip C 10th May 2025
  • 5/5

    Atom is very transparent.

    Atom is very transparent. Easy to navigate. Relaible and profitable.

    {"display":"Adam","full_name":"Adam","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Adam 8th May 2025
  • 5/5

    No nonsense banking

    No nonsense banking good savings rates. Very user friendly app

    {"display":"Kevin H","full_name":"Kevin H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Kevin H 5th May 2025
  • 5/5

    Face not recognised

    Had a little trouble with face recognition after not accessing account for some time. Now using fingerprint, works fine.

    {"display":"simon n","full_name":"simon n","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    simon n 5th May 2025
  • 5/5

    Busy life, efficient service.

    Atom offers a solid, efficient service which matches today's hurried life styles., secure whilst accessable, with competitive rates, intuitive app and alerts show information quickly and clearly.

    {"display":"L J","full_name":"L J","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    L J 3rd May 2025

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