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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.87
Based on 483 reviews, last reviewed 9th Sep 2025
83% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
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Latest highest rating:

5

Kept informed and updated regularly. Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025
Paul 's avatar
Paul

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (483)

Kept informed and updated regularly.

5
Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025
Paul 's avatar
Paul

Easy to communicate with.

5
Easy to communicate with. Clear and prompt response. Reviewed on: 6th September 2025
Chris's avatar
Chris

Professional Mortgage experience

5
Had a very professional experience with Megan your Mortgage advisor. Nothing was too much trouble and she is now also considered a friend Reviewed on: 5th September 2025

Extremely efficient, informative and helpful.

4
Extremely efficient, informative and helpful. Thank you Reviewed on: 2nd September 2025
Susan F's avatar
Susan F

In branch service review

5
Clear, unambiguous advice. Professional, helpful advisors, trustworthy. Reviewed on: 21st August 2025

In branch service review

5
Always someone helpful and friendly to talk to. Queries/questions answered quickly and efficiently. Kept up to date at all times. Overall Amazing service. Reviewed on: 21st August 2025

In branch service review

5
Excellent service. Very efficient staff at branch. Very helpful pleasant staff. Easy to understand information by email and post. Reviewed on: 21st August 2025

In branch service review

5
Wide variety of options made available - each closely laid out and full numerative details. Reviewed on: 21st August 2025

Professionalism Plus Personality

5
Over many years we have dealt with various people at Vernon and whilst all were good/knowledgeable, none has been as outstanding as Megan Paldino who helped us with our recent 'additional borrowing requirements'. She was polite, charming, supremely professional and knowledgeable, functioned at ultra-fast speed, and was spontaneously enthusiastic and infectiously full of life. Reviewed on: 5th August 2025

Mortgages

5
I had approached the Vernon directly regarding an retirement Interest only mortgage, after a conversation with Megan Pladino, this was not the product for us and we agreed on an alternative product which suited our needs better, the whole process so far has been very easy and clear. Reviewed on: 30th July 2025
Julie Russell's avatar
Julie Russell

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