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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (609 reviews)

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4.83

Based on 609 reviews, last reviewed 3rd Aug 2026

56% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

actually made the process very interesting. actually made the process very interesting. Clear concise information with all alternatives explained and addressed. their recommendation was clesr a... Read more Reviewed on: 3rd August 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (609)

actually made the process very interesting.

actually made the process very interesting. Clear concise information with all alternatives explained and addressed. their recommendation was clesr and all the pros and cons were explained. Was treated with respect and patience at all times Reviewed on: 3rd August 2026

Great provider mortgage products were very flexible

Great provider mortgage products were very flexible Reviewed on: 3rd August 2026

They offered a RIO mortgage to me because of my age.

They offered a RIO mortgage to me because of my age. I had to extend the lease on my flat and they were very patient when this turned out to be a long and complicated procedure. When finally completed the funds were quickly deposited with my lawyers and completion took place on time. Reviewed on: 3rd August 2026

Vernon was very responsive whenever we requested an...

Vernon was very responsive whenever we requested an update or needed any help with the 3rd party supplier, such as the valuer. Reviewed on: 8th July 2026

Seems very good.

Seems very good. Appear to be professional and customer centered Reviewed on: 10th June 2026

Efficient service, everything was handled in a timel...

Efficient service, everything was handled in a timely manner. Reviewed on: 8th June 2026

Quick and effiecent.

Quick and effiecent. All went as expected from a finacial institution. Reviewed on: 8th June 2026

Professional and safe approach

The process followed did seem to take a long time but I appreciate the due care and consideration behind the timeframe that ensured that we had time to reflect and make a well considered decision that the choice of product was right for us Reviewed on: 8th June 2026

A Breath of Fresh Air !

I have needed to call Vernon on a number of occasions and every time I was amazed by how quickly a real person answered the phone and dealt with my enquiry. Reviewed on: 4th June 2026

Tense Time, Smooth journey

We were put onto Vernon via Saga and Tembo money. It was a tense time for us, but they made it go as quickly and smoothly as anyone could wish for. Reviewed on: 2nd June 2026

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