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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.84 (623 reviews)

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4.84

Based on 623 reviews, last reviewed 16th Oct 2026

14% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Megan, Mortgage Advisor Megan is obviously totally customer focused, informative and knowledgeable on available mortgage products which were suitable for us. A pleasure to ha... Read more Reviewed on: 16th October 2026

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Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (623)

Megan, Mortgage Advisor

Megan is obviously totally customer focused, informative and knowledgeable on available mortgage products which were suitable for us. A pleasure to have the opportunity to help us make the right decision to facilitate our new home. Highly recommended mortgage advisor. Reviewed on: 16th October 2026

Great service!

Megan was really clear and quick with communication. Very well explained mortgage options and process with a lovely manner. Great professional and personable service. Reviewed on: 14th October 2026

Vernon Building Society are brilliant

It's very difficult to get a mortgage at my age (68) which enables you to do the things that you have dreamed of to finish a house and I'm now looking to complete my dream house. Reviewed on: 7th October 2026

Process went smoothly and they provided all related...

Process went smoothly and they provided all related services Reviewed on: 5th October 2026

Excellent Service.

Vernon made getting our mortgage easy and straightforward. Reviewed on: 2nd October 2026

Great from start to finish

We had a mortgage arranged with Vernon and from start to finish they were great. The process was thorough but unhurried while we had our initial phone call to gather all the information. Our mortgage advisor explained everything well and email communication following that was good. A suitable mortgage was found and then secured for us. When we came to the funds being released and the solicitors had made an error, being able to get through on the phone and talk to someone who was knowledgeable and helped resolve the situation was great. All in all a very smooth process and we would highly recommend Vernon. Reviewed on: 2nd October 2026

Professional, knowledgeable and personable .

Megan and the team were extremely knowledgeable. They took time to understand my circumstances and advised around relevant mortgage products. They were very supportive and intuitive with their advice and enabled me to secure the best mortgage product for my circumstances. I am very grateful for their help and support. Thank you. Reviewed on: 1st October 2026

A very professional and friendly experience throughout.

A very professional and friendly experience throughout. Would highly recommend. Reviewed on: 9th September 2026

We applied for a Retirement Interest Only mortgage t...

We applied for a Retirement Interest Only mortgage through an Intermediary. The process was fairly slow as the underwriter kept asking for things already provided. This was solved by our Intermediary speaking to her and discovering there had been a system problem making it difficult to see alm the uploaded documents. We eventually got the offer. We then had to look for a new property due to work needed to the previous one. The offer for our new property was issued the day of valuation seamlessly. Reviewed on: 9th September 2026

A minimum of fuss.

To be honest the majority of my dealings with Vernon were through a mortgage adviser or my solicitor. However when I did have any personal contact it was always dealt with efficiently and with a minimum of fuss. Reviewed on: 2nd September 2026

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