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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.83 (614 reviews)

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4.83

Based on 614 reviews, last reviewed 2nd Sep 2026

57% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

A minimum of fuss. To be honest the majority of my dealings with Vernon were through a mortgage adviser or my solicitor. However when I did have any personal contact it... Read more Reviewed on: 2nd September 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (614)

A minimum of fuss.

To be honest the majority of my dealings with Vernon were through a mortgage adviser or my solicitor. However when I did have any personal contact it was always dealt with efficiently and with a minimum of fuss. Reviewed on: 2nd September 2026

Common Sense Mortgage Lenders!

I used the Vernon to assist with my own remortgage. They were super professional, approachable and easy to deal with. No long waiting queues on the phone, direct contact with the case handler and most of excellent listeners. They were pragmatic and were helpful in finding a positive solution. I am using them for a FTB customer and again I cannot fault them. Reviewed on: 2nd September 2026

Excellent Service

Excellent service with clear and concise information along with good advise. Reviewed on: 1st September 2026

Good rate and free legals

Complicated remortgage, with previous borrowing being a Bridging Loan across three properties. But Vernon came up trumps, with a good rate and free legals. Reviewed on: 1st September 2026

Staff always answered the phone quickly to deal with...

Staff always answered the phone quickly to deal with questions and were very professional Reviewed on: 1st September 2026

actually made the process very interesting.

actually made the process very interesting. Clear concise information with all alternatives explained and addressed. their recommendation was clesr and all the pros and cons were explained. Was treated with respect and patience at all times Reviewed on: 3rd August 2026

Great provider mortgage products were very flexible

Great provider mortgage products were very flexible Reviewed on: 3rd August 2026

They offered a RIO mortgage to me because of my age.

They offered a RIO mortgage to me because of my age. I had to extend the lease on my flat and they were very patient when this turned out to be a long and complicated procedure. When finally completed the funds were quickly deposited with my lawyers and completion took place on time. Reviewed on: 3rd August 2026

Vernon was very responsive whenever we requested an...

Vernon was very responsive whenever we requested an update or needed any help with the 3rd party supplier, such as the valuer. Reviewed on: 8th July 2026

Seems very good.

Seems very good. Appear to be professional and customer centered Reviewed on: 10th June 2026

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