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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.84 (631 reviews)

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4.84

Based on 631 reviews, last reviewed 2nd Nov 2026

25% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Just so smooth Just so smooth throughout the process despite being in the middle of The Kalahari Reviewed on: 2nd November 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (631)

Just so smooth

Just so smooth throughout the process despite being in the middle of The Kalahari Reviewed on: 2nd November 2026

Excellent customer service: I had a huge problem wit...

Excellent customer service: I had a huge problem with my house purchase when my buyers dropped out two weeks before completion. The Vernon went out of their way to help me - especially Claire Harrison who was absolutely fantastic. Reviewed on: 2nd November 2026

All good thankyou.

All good thankyou. All the problems stemed from Arrow conveyancing. Reviewed on: 2nd November 2026

Good communication.

Good communication. Everything was straight forward and the application was smooth to deal with. Reviewed on: 2nd November 2026

Super easy process from start to completion.

Super easy process from start to completion. Great customer service. Easy to deal with team members, seamless transaction. Application was not too complicated. Reviewed on: 2nd November 2026

Ten out of Ten

It was so much more straightforward than I had thought. Everyone I dealt with were very professional and polite. Reviewed on: 2nd November 2026

Excellent service

I have just completed a remortgage and am delighted to report excellent service from the Vernon Building Society. The service was excellent. It was so refreshing to work with staff who knew what they were doing and did it pleasantly as well as efferently. You get through easily on the phone and talk to staff who know their job! A rare experience nowadays. No stupid mega corp or thinking AI can do everything. No arrogant solicitors who think they are very cleaver and are certainly not. Special thanks to Susan Roan and her helper Jo. Vernon, keep going and don’t change, thank you. business Reviewed on: 25th October 2026

Excellent service from Vernon Building Society

I have always had brilliant experiences with Vernon. They are the only financial institution that has always answered any of my calls within 3 rings and are always friendly and helpful. Most recently, Megan Paldino has helped us with a potential switch of property and has been amazing to deal with. Reviewed on: 21st October 2026

Megan, Mortgage Advisor

Megan is obviously totally customer focused, informative and knowledgeable on available mortgage products which were suitable for us. A pleasure to have the opportunity to help us make the right decision to facilitate our new home. Highly recommended mortgage advisor. Reviewed on: 16th October 2026

Great service!

Megan was really clear and quick with communication. Very well explained mortgage options and process with a lovely manner. Great professional and personable service. Reviewed on: 14th October 2026

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