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23rd January 2019
This is an old fashioned proper Building Society
You talk to actual people who look at your actual circumstances and are ready to fit your needs.
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Your Mortgages Reviews (114)
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22nd January 2019
Always very helpful
Always been very helpful and explained possibilities clearly
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21st January 2019
Excellent throughout
We have now been with Vernon for 5 years,and could not fault them once Excellent 5 ***** rating
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21st January 2019
Leading the way
I had ,for 20 years ,an interest only mortgage with a major Building society when I reached the end of the term ,because I was 70 years old I was refused a continuation despite having never missed a payment.On extensive shopping around I found only...
Read more I had ,for 20 years ,an interest only mortgage with a major Building society when I reached the end of the term ,because I was 70 years old I was refused a continuation despite having never missed a payment.On extensive shopping around I found only ONE BUILDING SOCIETY Prepared to offer me a continuation and that was the VERNON. now many societies have followed.
Luckily for me THE VERNON WERE AHEAD OF THE PACK
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21st January 2019
First class service
Meeting with staff is both professional and pleasant
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21st January 2019
Outstanding local service!
Highly competitive rates, efficient service, cost effective, friendly and always there when you need them.
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21st January 2019
Wood for the Trees
Finding a lender with the vision to spot a good opportunity without the blinkered constraints of most high street lenders is rare indeed – Vernon is flexible enough to see a winning proposition and act on it to the advantage of all parties. A breath o...
Read more Finding a lender with the vision to spot a good opportunity without the blinkered constraints of most high street lenders is rare indeed – Vernon is flexible enough to see a winning proposition and act on it to the advantage of all parties. A breath of fresh air, thanks Vernon.
Richard Crossman, Dorset.
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21st January 2019
My Mortage Experience with Vernons - Louise Banks
The resaon for my review is largely down to Lucy Burnside who epitomised great customer service in every aspect of my mortgage application. The stress involved in my application, which was under difficult circumstances, was completely mitigated by the...
Read more The resaon for my review is largely down to Lucy Burnside who epitomised great customer service in every aspect of my mortgage application. The stress involved in my application, which was under difficult circumstances, was completely mitigated by the customer service I received. Emails were responded to immediately. Conversations were acted upon and followed up by the reassurance of an email or further telephone call as needed. The friendliness and care extended to me by Vernon's and specifically Lucy made me feel like a person Vernon's cared about rather than did a business deal with.
I would thoroughly recommend this as an all round excellent service. Thank you.
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11th January 2019
REAL Personal Service
Able to speak with well informed personnel who are very polite and who have the time to explain everything to you. Nothing is too much trouble and their commitment to customers is second to none.
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11th January 2019
Retirement mortgages from the Vernon give choice to older people in a very limited market.
Having the ability to find a mortgage product at the Vernon which makes mortgage borrowing possible at 70 or over has been a real lifeline. The possibility of carrying on being an independent homeowner with affordable payments has taken a lot of...
Read moreHaving the ability to find a mortgage product at the Vernon which makes mortgage borrowing possible at 70 or over has been a real lifeline. The possibility of carrying on being an independent homeowner with affordable payments has taken a lot of worry away. The service from the staff has been clear and professional.
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11th January 2019
Excellent service
We have had dealing with the Vernon Building Society over a number of years. The quality of their advice has always been excellent. The staff are friendly, knowledgable, and efficient. Very highly recommended.
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11th January 2019
Great service
The service exceeded my expectations. They were helpful, friendly and did exactly what they said they would. They returned calls when they said they would. And completed my mortgage speedily and efficiently. Service that is sadly unusual these days. I...
Read moreThe service exceeded my expectations. They were helpful, friendly and did exactly what they said they would. They returned calls when they said they would. And completed my mortgage speedily and efficiently. Service that is sadly unusual these days. I have already recommended them more than once. 10/10.
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11th January 2019
Personal service
Professional & friendly You can deal with a human face rather than a computer!
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2nd January 2019
Remortgage
All has gone quite smoothly but really irritated that a valuation was required when the LTV was 15%. Quite unnecessary as was the cost of the valuation
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19th December 2018
friendly
I like the way doing business has been made easy by staff doing what they committ to
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16th December 2018
Excellent
Friendly staff that listen and always do what they say they will.
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