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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (560 reviews)

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4.87

Based on 560 reviews, last reviewed 10th Feb 2026

135% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Top notch provider 10/10 best criteria going Top notch provider 10/10 best criteria going Reviewed on: 10th February 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (560)

Top notch provider 10/10 best criteria going

Top notch provider 10/10 best criteria going Reviewed on: 10th February 2026

Very helpful staff

Megan was very helpful in taking us through the application process. Information was provided in a clear concise and friendly manner. Suzanne in the completions department was also very helpful. Questions that we raised were dealt with very promptly. Reviewed on: 10th February 2026

Very quick and helpful.

Very quick and helpful. Mortgage sorted out thanks Reviewed on: 9th February 2026

Quick smooth process.

I didnt deal directly with Vernon. My mortgage broker looked after everything for us. But being accepted and it being a smooth process made it a stress free process so for that we are grateful. Reviewed on: 9th February 2026

Smooth experience but very long-winded in parts.

Smooth experience but very long-winded in parts. Staff very good but appear to be over-burdened by administration. Reviewed on: 9th February 2026

As people who have only ever bought and sold a few p...

As people who have only ever bought and sold a few properties and being of a certain age we felt that our broker, our solicitors and Vernon made the process relatively stress free. Refreshingly easy to communicate with. Reviewed on: 9th February 2026

A seamless process.

The process was conducted entirely on line and seamless. Responses were immediate and conclusive. I felt that at all times i was important to the Vernon people. Reviewed on: 9th February 2026

Very straightforward

Very straightforward, not too complicated. It took longer than I expected it to but it was not too much of a problem. Reviewed on: 9th February 2026

Very happy with Vernon so far

I have only had one direct experience of Vernon Building Society as my mortgage broker has handled all the communication with them up til completion which has only recently occured. I needed to check their criteria for allowing a solicitor to act for them and ourselves in our remortgage before appointing my solicitor and so contacted them. The person I spoke to was extremely helpful and I also understand from my solicitors that Vernon were helpful in finalising the offer within a tight deadline. So far, so good, I am pleased to say. I would give a higher rating had I had more direct contact with them, so would be happy to submit a further review after a year or so Reviewed on: 4th February 2026

The building loan application process was very compl...

The building loan application process was very complex but was successful in the end Reviewed on: 3rd February 2026

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