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Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.86 (581 reviews)

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4.86

Based on 581 reviews, last reviewed 24th Mar 2026

103% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Happy mortgage I’ve had a mortgage with vernon for many years and have been very happy with thd level of service and communication I have received. The yearly statem... Read more Reviewed on: 24th March 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (581)

Happy mortgage

I’ve had a mortgage with vernon for many years and have been very happy with thd level of service and communication I have received. The yearly statement and updates of any interest rate changes have been excellent Reviewed on: 24th March 2026

We have only been with vernon for a few months but w...

We have only been with vernon for a few months but when we joined them it was a pleasure to be with them Reviewed on: 21st March 2026

Mortgage Completion

Appreciated the quick process and mortgage offer. Reviewed on: 17th March 2026

Quick response.

Quick response. Used our solicitor. Reviewed on: 12th March 2026

I have written a seperate e mail to customer services

I have written a seperate e mail to customer services Reviewed on: 10th March 2026

Reply from Vernon Building Society Hi Colin, Thank you for taking the time to give your feedback. If you require any further assistance, please don't hesitate to get back in touch with us at [email protected]. Kind regards, Georgia Response date: 17th March 2026

It was good, seamless and pro-active

It was good, seamless and pro-active Reviewed on: 9th March 2026

Arranged pain free through a mortgage broker

Arranged pain free through a mortgage broker Reviewed on: 9th March 2026

Excellent

Good customer service. The person on the phone very helpful and listened and gave answers to questions. Reviewed on: 9th March 2026

I didn’t have much to do with the Vernon, but when I...

I didn’t have much to do with the Vernon, but when I had to the service was excellent. Slightly higher interest rates than some of the competitors Reviewed on: 9th March 2026

Better than my solicitor!

Everyone who I spoke with, from the super helpful women answering the phones to everyone who helped when my solicitor let me down. They were compassionate, empathetic, and so willing to help. Thank you! Reviewed on: 3rd March 2026

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