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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.87
Based on 483 reviews, last reviewed 9th Sep 2025
100% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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Latest highest rating:

5

Kept informed and updated regularly. Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025
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Paul

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (483)

In branch service review

5
I have always found it easy to make contact with the Society. The staff are friendly and helpful. The product suits my needs and the website is user friendly. Reviewed on: 26th February 2025

No nonsense, straight to the point.

5
No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be better I.e. weekends not everybdy can make weekdays as they have to work too. So Saturdays would be better if they could open. Reviewed on: 27th January 2025
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Karen o

Friendly staff. Excellent service.

5
Friendly staff. good product knowledge and deal with queries promptly. Reviewed on: 27th January 2025
Lorraine 's avatar
Lorraine

In branch service review

5
I have been a customer since 1993 with mortgages and have had great service and help with excellent deals. Thank you. Reviewed on: 25th November 2024

In branch service review

5
Communication, showed care and understanding, spoke in non-technical jargon/terms. Reviewed on: 25th November 2024

In branch service review

5
Always a pleasure dealing with the Vernon. Staff always helpful and personable. No improvements I can think of. Thank you. Reviewed on: 24th October 2024
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In branch service review

5
Everything worked well for me and I've already referred a call in for a quote. Reviewed on: 25th September 2024
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In branch service review

5
Cheaper interest rates for mortgages needed. Reviewed on: 25th September 2024
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In branch service review

4
Frist class service from everyone I spoke to. Dissappointed that you held mortgage rate whilst dropping savings rate. Reviewed on: 25th September 2024
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In branch service review

5
From opening first time buyer ISA to getting my mortgage and now renewing, the Vernon have been brilliant. Reviewed on: 25th September 2024
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