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Skipton Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.11 (18 reviews)

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4.34

Based on 18 reviews, last reviewed 18th Mar 2025

100% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

66%

11%

2 star

17%

Latest highest rating:

5

Approachable and caring service We were very impressed with how helpful and approachable they were, we decided to renew our mortgage with them. Reviewed on: 18th March 2025

Latest lowest rating:

1

Conspiracers Dont trust lots of fatal errors will let you down never admit no matter how vital they dont care will let you down reiterate lies to all including F O... Read more Reviewed on: 26th April 2021

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Skipton Building Society Mortgages reviews (18)

Approachable and caring service

We were very impressed with how helpful and approachable they were, we decided to renew our mortgage with them. Reviewed on: 18th March 2025

Reply from Skipton Building Society Hi John, thanks for your lovely review! Response date: 19th March 2025

quick home valuation, very good communication

quick home valuation, very good communication Reviewed on: 18th March 2025

Reply from Skipton Building Society Thank you for your 5*review! Response date: 18th March 2025

Amazing experience with SBS

I got a colleague Mortgage through SBS and the whole experience from start to end, me & my partner are first time buyers so never experienced buying a mortgage before. Everything was clear in the conversations and when we had any question's they were answered straight away, the process was really fast and we got the mortgage cheaper than we thought we would Reviewed on: 12th March 2025

Reply from Skipton Building Society Hi there, thanks for your lovely review! It's great to hear of your positive experience with Skipton! - Georgia Response date: 13th March 2025

Helpful, friendly and efficient

Really pleased with their efficiency and customer service. Helpful and clear on the phone and quick with paperwork. The app is intuitive. Fab rates on savings Reviewed on: 26th February 2025

Reply from Skipton Building Society Hi Rachel, thank you for your review! It's great to hear about your positive experience with Skipton. Thanks for sharing! Response date: 27th February 2025

Friendly and helpful customer service

Friendly and helpful customer service Reviewed on: 26th February 2025

Reply from Skipton Building Society Thanks for your 5* review Leanne! Response date: 27th February 2025

Long wait times for customer service

Long wait times for customer service and early exit fees still really high Reviewed on: 2nd April 2024

Customers service

Very helpful when you call them. Explain products in details . Reviewed on: 17th August 2023

Fantastic Mortgage Provider

We have recently taken out a mortgage with Skipton. Their communication with our Financial Advisor was excellent. We were treated fairly and fast. The mortgage we have has a good rate. I am pleased with the easy access to view the mortgage information. Communication and notifications for the first payment were excellent we knew exactly what was happening. Very happy and would fully recommend Skipton.. Reviewed on: 10th March 2023

Really good company to deal with

Excellent and professional. Would certainly use them again Reviewed on: 22nd February 2023

Straightforward and easy

We took out a mortgage through a broker and Skipton delivered the best offer by a long shot. They honored the timeframes they gave and the process was absolutely painless. The app is very easy to use to monitor payments. I have contacted their customer support for something small and had a good experience. Reviewed on: 22nd February 2023

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