Long standing customer who has had good service up until now. I renewed an isa bond which pays the interest monthly to an external account... Long standing customer who has had good service up until now. I renewed an isa bond which pays the interest monthly to an external account and worked fine up untill I renewed in March. Now the interest isnt showing and the online chat just says the admin dept are dealing with it and will take 15 working days. Really unhappy about it. If I owed them money on a mortgage it would be different I'm sure. Other than complaining does anyone know of the procedure for taking this further? Read more Read less

Transfers are quick and easy with instant confirmation

A good range of savings products from a building society you can trust. Really excellent customer service, they always explain things so clearly.

Fantastic service at the Taunton branch with excellent rates on their ISA products.

Opened an account twelve months ago. Always polite service when l have to visit. Noticed other staff being really helpful + patience to help others.

Initially started an account from Accrington branch the lady ( sorry can't remember her name now was very good at explaining what was on offer... Initially started an account from Accrington branch the lady ( sorry can't remember her name now was very good at explaining what was on offer we chose an account convenient for us. Sadly Accrington branch closed went into Clitheroe and one of the ladies Ann was someone I knew from my school class over 50 years ago! Also young girl Laura who is lovely. We are happy with Skipton very friendly informative and would highly recommend to family and friends Read more Read less

I have a couple of savings accounts with Skipton. They are extremely responsive. Offer good interest rates and the App is so easy to use.

I had a twelve month fixed rate bond that matured while I was hospitalised I was unable to get in touch with the skipton, when... I had a twelve month fixed rate bond that matured while I was hospitalised I was unable to get in touch with the skipton, when I was eventually discharged from hospital I went to my local branch to give instructions only to find out that the skipton had second guessed my intentions and reinvested my money into another twelve months bond which is exactly what I wanted .I know that other banks deposit your money into a measly account paying a very low rate of interest but not the skipton ,they did what was best for the customer Read more Read less

Rang today to upgrade my cash ISA the young man was very helpful