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Skipton Building Society reviews

Skipton Building Society Logo
Rated Good • 4.45/5

Skipton Building Society reviews

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Review summary

People rate this company as Good based on 120 product reviews

Average score of 4.45/5
5 star
68%
4 star
16%
3 star
6%
2 star
2%
1 star
8%
Reviews for Skipton Building Society have trended negatively over the past 90 days

Latest positive rating

5/5

Transfers are quick and easy with instant confirmation

Transfers are quick and easy with instant confirmation

{"display":"Jeanette ","full_name":"Jeanette ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
Jeanette 15th April 2025

Latest negative rating

2/5

Long standing customer who has had good service up u...

Long standing customer who has had good service up until now. I renewed an isa bond which pays the interest monthly to an external account... Long standing customer who has had good service up until now. I renewed an isa bond which pays the interest monthly to an external account and worked fine up untill I renewed in March. Now the interest isnt showing and the online chat just says the admin dept are dealing with it and will take 15 working days. Really unhappy about it. If I owed them money on a mortgage it would be different I'm sure. Other than complaining does anyone know of the procedure for taking this further? Read more Read less

{"display":"Nutty S","full_name":"Nutty S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1213137.png"}}'s avatar
Savings
Nutty S 28th April 2025
See more reviews for Skipton Building Society products

About Skipton Building Society

Skipton Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.

It was founded in 1853 by George Kendall, a 23 year-old timer merchant. Today, Skipton Building Society has over one million members and is still headquartered in Skipton, North Yorkshire.

Skipton Building Society provide a wide range of products across mortgages, savings and insurance.

Skipton Building Society at a glance

Reviews for Skipton Building Society

Showing 11 of 120 company reviews

Long standing customer who has had good service up u...

Savings • 28th April 2025

Long standing customer who has had good service up until now. I renewed an isa bond which pays the interest monthly to an external account... Long standing customer who has had good service up until now. I renewed an isa bond which pays the interest monthly to an external account and worked fine up untill I renewed in March. Now the interest isnt showing and the online chat just says the admin dept are dealing with it and will take 15 working days. Really unhappy about it. If I owed them money on a mortgage it would be different I'm sure. Other than complaining does anyone know of the procedure for taking this further? Read more Read less

{"display":"Nutty S","full_name":"Nutty S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1213137.png"}}'s avatar
Rated Poor • 2/5
Read more product reviews
Reply from Skipton Building Society
Hi there, please could you email us at [email protected] with your details so we can assist further if required - Corey
29th April 2025
Skipton Building Society

Transfers are quick and easy with instant confirmation

Savings • 15th April 2025

Transfers are quick and easy with instant confirmation

{"display":"Jeanette ","full_name":"Jeanette ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
Reply from Skipton Building Society
Hi Jeanette, thanks for your lovely feedback! It's great to hear you have found our process quick and easy.
16th April 2025
Skipton Building Society
  • 5/5

    Really excellent customer service, they always expla...

    A good range of savings products from a building society you can trust. Really excellent customer service, they always explain things so clearly.

    {"display":"Julie","full_name":"Julie","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie 4th April 2025
  • 5/5

    Great service

    Fantastic service at the Taunton branch with excellent rates on their ISA products.

    {"display":"ges gardner","full_name":"ges gardner","avatar":{"url":"\/assets\/uploads\/avatars\/users\/678144.png"}}'s avatar
    Savings
    ges gardner 2nd April 2025
  • 5/5

    nt twelve months ago.

    Opened an account twelve months ago. Always polite service when l have to visit. Noticed other staff being really helpful + patience to help others.

    {"display":"Eunice Horsfield","full_name":"Eunice Horsfield","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Eunice Horsfield 26th March 2025
  • 5/5

    Initially started an account from Accrington branch...

    Initially started an account from Accrington branch the lady ( sorry can't remember her name now was very good at explaining what was on offer... Initially started an account from Accrington branch the lady ( sorry can't remember her name now was very good at explaining what was on offer we chose an account convenient for us. Sadly Accrington branch closed went into Clitheroe and one of the ladies Ann was someone I knew from my school class over 50 years ago! Also young girl Laura who is lovely. We are happy with Skipton very friendly informative and would highly recommend to family and friends Read more Read less

    {"display":"Sandra Kellett","full_name":"Sandra Kellett","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sandra Kellett 25th March 2025
  • 5/5

    So easy to transact with

    I have a couple of savings accounts with Skipton. They are extremely responsive. Offer good interest rates and the App is so easy to use.

    {"display":"Neil H","full_name":"Neil H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Neil H 24th March 2025
  • 4/5

    I had a twelve month fixed rate bond that matured w...

    I had a twelve month fixed rate bond that matured while I was hospitalised I was unable to get in touch with the skipton, when... I had a twelve month fixed rate bond that matured while I was hospitalised I was unable to get in touch with the skipton, when I was eventually discharged from hospital I went to my local branch to give instructions only to find out that the skipton had second guessed my intentions and reinvested my money into another twelve months bond which is exactly what I wanted .I know that other banks deposit your money into a measly account paying a very low rate of interest but not the skipton ,they did what was best for the customer Read more Read less

    {"display":"James whatmough ","full_name":"James whatmough ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
  • 5/5

    Rang today to upgrade my cash ISA the young man was...

    Rang today to upgrade my cash ISA the young man was very helpful

    {"display":"Marg 49","full_name":"Marg 49","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Marg 49 21st March 2025
  • 3/5

    Man I spoke too could not speak English well and fou...

    Man I spoke too could not speak English well and found it.difficult to understand

    {"display":"Sue fran","full_name":"Sue fran","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Sue fran 21st March 2025
  • 5/5

    Approachable and caring service

    We were very impressed with how helpful and approachable they were, we decided to renew our mortgage with them.

    {"display":"John S","full_name":"John S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    John S 18th March 2025

    Products from Skipton Building Society
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