Skipton Building Society reviews
Skipton Building Society reviews
Review summary
People rate this company as Good based on 72 product reviews
Latest positive rating
A clunky not so ethical building society
Has some great products including low value fixed savings, and reg savers, plus the app is easy to use. One of my accounts matured, but... Has some great products including low value fixed savings, and reg savers, plus the app is easy to use. One of my accounts matured, but getting the money out required logging into the desktop and setting up nominated bank account.. for each of the accounts I had; 4. Took more effort than needed, and meant I received 4 paper letters to confirm the changes. They're powered by Barclays which has terrible green credentials, ill fitting for the ethics of a building society. Read more Read less
Latest negative rating
Cannot transfer funds, no customer service solution
My Husband has (soon to be had) a savings account with Skipton for 1 yr. He wanted to move some funds but the app said... My Husband has (soon to be had) a savings account with Skipton for 1 yr. He wanted to move some funds but the app said he needed to use his nominated phone (he only has one phone) however his phone would not let him enter the secure number. He called customer service to ask for support and they said they could do nothing as his only phone was not registered... To get his phone activated he had to take in photo ID to a branch, (as branches are closing) the nearest is central London and will take a 4hr round trip. Alternatively he can wait 3-5 days for a form and get his ID verified by a solicitor. Neither option are very modern or user friendly. He is now writing to the CEO Stuart Haire, [email protected] to complain about this unacceptable process which only became apparent when he wanted to move money and will now take approx 14 days to do and he will miss the deadline he needs to meet. Read more Read less
About Skipton Building Society
Skipton Building Society is a mutual organisation. This means it’s run for the benefit of members and not shareholders.
It was founded in 1853 by George Kendall, a 23 year-old timer merchant. Today, Skipton Building Society has over one million members and is still headquartered in Skipton, North Yorkshire.
Skipton Building Society provide a wide range of products across mortgages, savings and insurance.
Skipton Building Society at a glance
Reviews for Skipton Building Society
Showing 11 of 72 company reviews
Cannot transfer funds, no customer service solution
My Husband has (soon to be had) a savings account with Skipton for 1 yr. He wanted to move some funds but the app said... My Husband has (soon to be had) a savings account with Skipton for 1 yr. He wanted to move some funds but the app said he needed to use his nominated phone (he only has one phone) however his phone would not let him enter the secure number. He called customer service to ask for support and they said they could do nothing as his only phone was not registered... To get his phone activated he had to take in photo ID to a branch, (as branches are closing) the nearest is central London and will take a 4hr round trip. Alternatively he can wait 3-5 days for a form and get his ID verified by a solicitor. Neither option are very modern or user friendly. He is now writing to the CEO Stuart Haire, [email protected] to complain about this unacceptable process which only became apparent when he wanted to move money and will now take approx 14 days to do and he will miss the deadline he needs to meet. Read more Read less
Skipton Building Society
A clunky not so ethical building society
Has some great products including low value fixed savings, and reg savers, plus the app is easy to use. One of my accounts matured, but... Has some great products including low value fixed savings, and reg savers, plus the app is easy to use. One of my accounts matured, but getting the money out required logging into the desktop and setting up nominated bank account.. for each of the accounts I had; 4. Took more effort than needed, and meant I received 4 paper letters to confirm the changes. They're powered by Barclays which has terrible green credentials, ill fitting for the ethics of a building society. Read more Read less
Skipton Building Society
Products from Skipton Building Society
Savings
by Skipton Building SocietySkipton Building Society savings reviews can help you to find out more about life at Skipton Building Society. How easy is it to contact Skipton Building Society? And how friendly...
Savings
by Skipton Building SocietySkipton Building Society savings reviews can help you to find out more about life at Skipton Building Society. How easy is it to contact Skipton Building Society? And how friendly...
Mortgages
by Skipton Building SocietySkipton Building Society was established in 1853 and offers a range of mortgage products. Read the Skipton Building Society mortgage reviews on Smart Money People to learn more about the...
Mortgages
by Skipton Building SocietySkipton Building Society was established in 1853 and offers a range of mortgage products. Read the Skipton Building Society mortgage reviews on Smart Money People to learn more about the...
Insurance
by Skipton Building SocietySkipton Building Society insurance reviews can tell you how good these products really are. How quickly did you get the policy documents? How well did Skipton Building Society handle your...
Insurance
by Skipton Building SocietySkipton Building Society insurance reviews can tell you how good these products really are. How quickly did you get the policy documents? How well did Skipton Building Society handle your...
Pensions
by Skipton Building SocietySkipton Building Society pension reviews written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider...
Pensions
by Skipton Building SocietySkipton Building Society pension reviews written by Smart Money People like you. For many of us, our pension is an important part of our financial future. Finding a pension provider...
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