I have a family regular saver that means i have to put £250 into my account every month. Although the interest rate isnt any better... I have a family regular saver that means i have to put £250 into my account every month. Although the interest rate isnt any better than anywhere else you get a bonus every year for not touching the money which means a tidy amount every year Read more Read less

One of the few banks that don't charge for withdrawing cash abroad

From refusing to provide telephone advice about a suitable account I could transfer a large sum of into; it was impossible to visit a branch... From refusing to provide telephone advice about a suitable account I could transfer a large sum of into; it was impossible to visit a branch as I had moved to London, and have poor computer/internet skills so couldn't open an internet account, this mattered not a jot. Either visit a branch or open an internet account. Very limiting. And now they have accused me of providing a fraudulent document - it certainly isn't, and they are ignoring the assurance of a solicitor on the matter. Essentially, they are accusing me of being a criminal. Because of this they have prevented me from taking up a work offer in Spain. And last but not least, most of the branch staff are helpful and polite but I had the misfortune of dealing with one very rude member of staff a couple of years ago. My advice is to take your money elsewhere Read more Read less

Great for getting commission-free money out of ATMs abroad

After a month since opening an account, when I was trying to logon online, I seem to have mis typed my password. Without any warning... After a month since opening an account, when I was trying to logon online, I seem to have mis typed my password. Without any warning my account got locked after 3 attempts. When I called the customer service they asked me for a telephone password to unlock my online account. I didn't know what it was and the customer service person didn't give any other alternate option to unlock it through the phone. She advised that I need to set a password for telephone banking through post first and then call them back to reset the online account. This seem to be lengthy and frustrating and something unheard of. Read more Read less

My experience of norwhich and peterborough has been delightful one. Opening account was easy and straightforward. The staff are helpful and waiting times are reasonable.... My experience of norwhich and peterborough has been delightful one. Opening account was easy and straightforward. The staff are helpful and waiting times are reasonable. I was diagnosed with a mental illness. Due to my illness I had occurred overdraft charges, with the bank. I informed of this with supporting evidence. The bank was very sympathetic and refunded the charges. I delighted to say I am still a loyal customer of theirs. Read more Read less

I have had only positive experiences with N&P and their current accounts. Their online banking is fantastic as well as the staff being incredibly polite... I have had only positive experiences with N&P and their current accounts. Their online banking is fantastic as well as the staff being incredibly polite via phone and inside the bank. Brilliant service Read more Read less

I am very happy with the service I receive. I love being able to deposit and withdraw as and when. The staff in my local... I am very happy with the service I receive. I love being able to deposit and withdraw as and when. The staff in my local branch are all very friendly and chatty which is always nice. Read more Read less