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Buckinghamshire Building Society reviews

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Rated Excellent • 4.55/5

Buckinghamshire Building Society reviews

Verified business Last reviewed within 7 days
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Review summary

People rate this company as Excellent based on 726 product reviews

Average score of 4.55/5
5 star
67%
4 star
25%
3 star
5%
2 star
1%
1 star
2%

Latest positive rating

5/5

I would particularly like to thank Kay Stockdale for...

I would particularly like to thank Kay Stockdale for her unstinting professionalism. She always responded clearly and immediately to any queries I had and was extremely pleasant to deal with. 5*

{"display":"Simon layton","full_name":"Simon layton","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar

Latest negative rating

1/5

Shockingly slow, beyond comprehension

Effectively left on street when moving as they need more than 6 hours to complete a simple completion statement, thus preventing the chain from doing anything all day to complete.

{"display":"Darren S","full_name":"Darren S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1060382.png"}}'s avatar
Mortgages
Darren S 19th September 2024
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About Buckinghamshire Building Society

In common with all mutual societies, the Buckinghamshire Building Society has no shareholders to pay, so the emphasis is firmly on providing value to existing and new Members through competitive products in both the saving and borrowing sides of the business. Smart Money People is the place for Buckinghamshire Building Society reviews. Read and write reviews to help increase trust and transparency in Financial Services.

Buckinghamshire Building Society at a glance

Reviews for Buckinghamshire Building Society

Showing 11 of 726 company reviews • Last reviewed within 7 days

I would particularly like to thank Kay Stockdale for...

Direct Advice • 19th March 2026

I would particularly like to thank Kay Stockdale for her unstinting professionalism. She always responded clearly and immediately to any queries I had and was extremely pleasant to deal with. 5*

{"display":"Simon layton","full_name":"Simon layton","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Kay is a rockstar at customer service - 10 out of 10

Direct Advice • 10th February 2026

Kay is caring and really takes the time to understand my needs. Great client servier 10 out of 10.

{"display":"Lance Benneyworth","full_name":"Lance Benneyworth","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1348901.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    As a broker I had not used Buckinghamshire previousl...

    As a broker I had not used Buckinghamshire previously but have to say the openens and ease of communication has been fantastic on what was... As a broker I had not used Buckinghamshire previously but have to say the openens and ease of communication has been fantastic on what was not the most straight forward of cases which has now received an offer of mortgage so all good Read more Read less

    {"display":"Peter Lunn","full_name":"Peter Lunn","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Peter Lunn 29th January 2026
  • 5/5

    Professional, knowledgeable, and reliable.

    Professional, knowledgeable, and reliable. Kay Stockdale explained every step clearly, responded quickly to questions and very helpful.

    {"display":"NA","full_name":"NA","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Direct Advice
    NA 12th September 2025
  • 5/5

    Fantastic, personable, professional and speedy service.

    Fantastic, personable, professional and speedy service.

    {"display":"JM","full_name":"JM","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Direct Advice
    JM 10th July 2025
  • 5/5

    Kay Stockdale is wonderful

    Kay Stockdale is wonderful. I would recommend her to anyone who needs a mortgage. Very helpful and informative.

    {"display":"David Hewitt (DJ)","full_name":"David Hewitt (DJ)","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1246215.png"}}'s avatar
  • 5/5

    Great communication from start to finish with the team.

    Great communication from start to finish with the team. Great support in pointing me in the right direction and providing me with the best options.

    {"display":"E","full_name":"E","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Direct Advice
    E 11th June 2025
  • 5/5

    Great experience in our re-mortgage application

    Our experience with Kay Stockdale was impeccable from start to finish. She kept in touch with us on a regular basis and nothing was too... Our experience with Kay Stockdale was impeccable from start to finish. She kept in touch with us on a regular basis and nothing was too much trouble. She was also very understanding. I would highly recommend her to anyone looking to take out a mortgage with Bucks Building Society. Read more Read less

    {"display":"Lisa H","full_name":"Lisa H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Direct Advice
    Lisa H 29th May 2025
  • 5/5

    Applying for a RIO mortgage

    I found the whole experience of applying for a RIO mortgage online easy. This was facilitated by Kay who always responded quickly to any emails... I found the whole experience of applying for a RIO mortgage online easy. This was facilitated by Kay who always responded quickly to any emails and was a pleasure to talk to on the phone. As this building society is one of the few offering this type of mortgage I had never dealt with them before but I can certainly recommend them if you are considering applying. Read more Read less

    {"display":"Craig D","full_name":"Craig D","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Direct Advice
    Craig D 11th February 2025
  • 5/5

    Lovely experience.

    Lovely experience. Staff remember you. Friendly. Manager comes out to support till staff with queries.

    {"display":"Julie j","full_name":"Julie j","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1072728.png"}}'s avatar
    Savings
    Julie j 27th November 2024
  • 1/5

    Shockingly slow, beyond comprehension

    Effectively left on street when moving as they need more than 6 hours to complete a simple completion statement, thus preventing the chain from doing anything all day to complete.

    {"display":"Darren S","full_name":"Darren S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1060382.png"}}'s avatar
    Mortgages
    Darren S 19th September 2024

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