Professional, knowledgeable, and reliable. Kay Stockdale explained every step clearly, responded quickly to questions and very helpful.

Fantastic, personable, professional and speedy service.

Kay Stockdale is wonderful. I would recommend her to anyone who needs a mortgage. Very helpful and informative.

Great communication from start to finish with the team. Great support in pointing me in the right direction and providing me with the best options.

Our experience with Kay Stockdale was impeccable from start to finish. She kept in touch with us on a regular basis and nothing was too... Our experience with Kay Stockdale was impeccable from start to finish. She kept in touch with us on a regular basis and nothing was too much trouble. She was also very understanding. I would highly recommend her to anyone looking to take out a mortgage with Bucks Building Society. Read more Read less

I found the whole experience of applying for a RIO mortgage online easy. This was facilitated by Kay who always responded quickly to any emails... I found the whole experience of applying for a RIO mortgage online easy. This was facilitated by Kay who always responded quickly to any emails and was a pleasure to talk to on the phone. As this building society is one of the few offering this type of mortgage I had never dealt with them before but I can certainly recommend them if you are considering applying. Read more Read less

Lovely experience. Staff remember you. Friendly. Manager comes out to support till staff with queries.

Effectively left on street when moving as they need more than 6 hours to complete a simple completion statement, thus preventing the chain from doing anything all day to complete.

I find their criteria to be flexible and even on a standalone Further Advance offered the cheaper existing client rate rather than the higher current rate available.