Our experience with Kay Stockdale was impeccable from start to finish. She kept in touch with us on a regular basis and nothing was too... Our experience with Kay Stockdale was impeccable from start to finish. She kept in touch with us on a regular basis and nothing was too much trouble. She was also very understanding. I would highly recommend her to anyone looking to take out a mortgage with Bucks Building Society. Read more Read less

I found the whole experience of applying for a RIO mortgage online easy. This was facilitated by Kay who always responded quickly to any emails... I found the whole experience of applying for a RIO mortgage online easy. This was facilitated by Kay who always responded quickly to any emails and was a pleasure to talk to on the phone. As this building society is one of the few offering this type of mortgage I had never dealt with them before but I can certainly recommend them if you are considering applying. Read more Read less

Lovely experience. Staff remember you. Friendly. Manager comes out to support till staff with queries.

Effectively left on street when moving as they need more than 6 hours to complete a simple completion statement, thus preventing the chain from doing anything all day to complete.

I find their criteria to be flexible and even on a standalone Further Advance offered the cheaper existing client rate rather than the higher current rate available.

Brilliant service from initial enquiry phone call to receiving a mortgage offer. Kay Stockdale instantly made me feel at ease and made the whole process... Brilliant service from initial enquiry phone call to receiving a mortgage offer. Kay Stockdale instantly made me feel at ease and made the whole process stress free, Sam also was great in the whole underwriting process. I would definitely recommend if you are looking for a personal approach to getting a mortgage ! 10/10 service Read more Read less

Recently opened two accounts with the Buckinghamshire Building Society and I have been extremely impressed by the high level of service provided both at their... Recently opened two accounts with the Buckinghamshire Building Society and I have been extremely impressed by the high level of service provided both at their branch and on the phone. They are streets ahead compared to large banks. Read more Read less

Still no apology for trying to pay me c.£40 interest less than I was due.. Very poor customer service.

Excellent customer services via mortgage advisor Kay Stockdale, she is a credit to your organisation. Very knowledgeable and empathetic towards my specific requirements.