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Hanley Economic Building Society reviews

The Hanley Economic Building Society Logo
Rated Excellent • 4.80/5

Hanley Economic Building Society reviews

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 453 product reviews

Average score of 4.80/5
5 star
93%
4 star
3%
3 star
0%
2 star
0%
1 star
4%

Latest positive rating

5/5

Helpful to both me and my wife

Helpful to both me and my wife in relation to available products, including features and benefits

{"display":"LRC","full_name":"LRC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Savings
LRC 20th January 2025

Latest negative rating

1/5

Avoid these chancers

In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for... In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a personal mortgage (so completely separate to my Ltd) because of the liability attached to my Ltd, but refused to consider the cash flow that the Ltd generates. They took so long to come to a decision that I am now unable to find an alternative lender and will have to stick with my current provider at a higher rate. This is really basic stuff - if they are getting it so wrong at this level I can only imagine how poorly run the rest of the business is. Avoid at all costs. Read more Read less

{"display":"Craig W","full_name":"Craig W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1039772.png"}}'s avatar
Mortgages
Craig W 21st June 2024
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About Hanley Economic Building Society

Hanley Economic Building Society was founded in 1854 under the original name of The Staffordshire Potteries Economic Permanent Benefit Building Society. It was in 1930 when the name was shortened to Hanley Economic Building Society.

Being a mutual means it’s owned by and run for the benefit of members with no shareholders to pay.

Hanley Economic Building Society offer a range of products across mortgages, savings and insurance.

Hanley Economic Building Society at a glance

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Reviews for Hanley Economic Building Society

Showing 11 of 453 company reviews • Last reviewed within 7 days

Helpful to both me and my wife

Savings • 20th January 2025

Helpful to both me and my wife in relation to available products, including features and benefits

{"display":"LRC","full_name":"LRC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
LRC
Rated Excellent • 5/5
Read more product reviews

Super friendly and knowledgeable staff

Mortgages • 20th January 2025

Super friendly and knowledgeable staff

{"display":"LRC","full_name":"LRC","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
LRC
Rated Excellent • 5/5
Read more product reviews
  • 5/5

    Excellent customer service.

    Excellent customer service. No waiting on the phone or being passed from person to person.

    {"display":"Andrea W","full_name":"Andrea W","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Andrea W 18th January 2025
  • 5/5

    Excellent staff.

    Excellent staff. Vicki was absolutely amazing.

    Mortgages
    Verified source 18th January 2025
  • 5/5

    I have recently taken my mortgage to Hanley Economic.

    I have recently taken my mortgage to Hanley Economic. The service and advice has been superb.

    {"display":"Mark S","full_name":"Mark S","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Mark S 17th January 2025
  • 5/5

    Good Mobile App and clear product terms

    Good Mobile App and clear product terms

    {"display":"Alan F","full_name":"Alan F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Alan F 16th January 2025
  • 5/5

    Great Events to support customer planning

    Local free events held at prestigious hotel to help customers consider retirement planning

    {"display":"Alan F","full_name":"Alan F","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Financial Planning
    Alan F 16th January 2025
  • 5/5

    Savings Deposit

    I sent for a new savings account via the post and the savings services team guided me to make my first deposit. Thank you!

    {"display":"Adam K","full_name":"Adam K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Adam K 16th January 2025
  • 5/5

    Excellent Service and product.

    Excellent Service and product. It's easy to open a new saving account and very helpful staff.

    {"display":"Yohannes G","full_name":"Yohannes G","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Yohannes G 15th January 2025
  • 5/5

    Amazing experience from start to completion

    Amazing experience from start to completion of my mortgage application. Was updated consistently throughout with updates of where the application was up to. A special... Amazing experience from start to completion of my mortgage application. Was updated consistently throughout with updates of where the application was up to. A special mention to Jane Longmore who was always on hand to assist us with any queries we had. Read more Read less

    {"display":"Jamie P","full_name":"Jamie P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Jamie P 15th January 2025
  • 5/5

    Maximising interest with The Hanley

    I have two savings accounts with Hanley Economic, and my experience has been excellent. The customer service team is always available when I need them... I have two savings accounts with Hanley Economic, and my experience has been excellent. The customer service team is always available when I need them and responds promptly. The in-branch advisors have been incredibly helpful, even showing me how to maximise my interest, which I didn’t know about before. Highly recommend! Read more Read less

    {"display":"Josie M","full_name":"Josie M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Josie M 14th January 2025

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