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Hanley Economic Building Society reviews

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Rated Excellent 4.77/5

Hanley Economic Building Society reviews

Verified business
Last reviewed within 14 days
See more on their website

Review summary

People rate this company as Excellent based on 439 product reviews

Average score of 4.77/5
5 star
93%
4 star
3%
3 star
0%
2 star
0%
1 star
4%

Latest positive rating

5/5

Special thanks to Jane!

Jane was so helpful throughout the whole process. She was informative, patient and knowledgeable. The whole process was a great experience.

{"display":"J Neil","full_name":"J Neil","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
J Neil 5th December 2024

Latest negative rating

1/5

Avoid these chancers

In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for... In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a personal mortgage (so completely separate to my Ltd) because of the liability attached to my Ltd, but refused to consider the cash flow that the Ltd generates. They took so long to come to a decision that I am now unable to find an alternative lender and will have to stick with my current provider at a higher rate. This is really basic stuff - if they are getting it so wrong at this level I can only imagine how poorly run the rest of the business is. Avoid at all costs. Read more Read less

{"display":"Craig W","full_name":"Craig W","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1039772.png"}}'s avatar
Mortgages
Craig W 21st June 2024

About Hanley Economic Building Society

Hanley Economic Building Society was founded in 1854 under the original name of The Staffordshire Potteries Economic Permanent Benefit Building Society. It was in 1930 when the name was shortened to Hanley Economic Building Society.

Being a mutual means it’s owned by and run for the benefit of members with no shareholders to pay.

Hanley Economic Building Society offer a range of products across mortgages, savings and insurance.

Hanley Economic Building Society at a glance

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Reviews for Hanley Economic Building Society

Showing 11 of 439 company reviews Last reviewed within 14 days

Special thanks to Jane!

Mortgages 5th December 2024

Jane was so helpful throughout the whole process. She was informative, patient and knowledgeable. The whole process was a great experience.

Rated Excellent 5/5
Read more product reviews

My ROI mortgage

Mortgages 3rd December 2024

I have just finalised my RIO mortgage, Jane Longmore was my advisor she was engaging, friendly and professional. Jane kept me informed throughout the whole... I have just finalised my RIO mortgage, Jane Longmore was my advisor she was engaging, friendly and professional. Jane kept me informed throughout the whole process either via emails or telephone. Explained all the necessary information regarding the RIO so I had a complete understanding of the product, she was excellent throughout. Read more Read less

Rated Excellent 5/5
Read more product reviews
  • 5/5

    The best mortgage experience I have ever had.

    The best mortgage experience I have ever had. Been kept informed throughout the process which couldn't have been easier. Made all the more amenable by... The best mortgage experience I have ever had. Been kept informed throughout the process which couldn't have been easier. Made all the more amenable by the wonderful assistance of Jane Longmore, mortgage advisor, who couldn't have been more helpful. Wonderful. Read more Read less

    {"display":"Andrew M","full_name":"Andrew M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Andrew M 3rd December 2024
  • 5/5

    Best lender, special thanks to Jane Longmore personally

    To my experience, over 20 years, Hanley is probably best lender ever. Not only they have the best and unique lifetime tracker product; unlike high... To my experience, over 20 years, Hanley is probably best lender ever. Not only they have the best and unique lifetime tracker product; unlike high street lenders, AI or algorithm led, with "computer says nooo!" attitude, they have real people with experience, ready to listen to individual circumstances and needs, considering actual bank statements, rather than what Mickey Mouse reference agencies hold in record. 100% recommend! Read more Read less

    {"display":"Mr T","full_name":"Mr T","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Mr T 26th November 2024
  • 5/5

    mortgage application

    We have recently had two meetings with Jayne Longmore and been advised regarding a mortgage application. We were very happy with the thorough and detailed... We have recently had two meetings with Jayne Longmore and been advised regarding a mortgage application. We were very happy with the thorough and detailed information we received.. Jayne was very friendly and helpful, nothing was too much trouble and we would highly recommend to others The Hanley Economic Building Society. Read more Read less

    {"display":"Janet P","full_name":"Janet P","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Janet P 14th November 2024
  • 5/5

    Self Build Mortgage made easy

    I recently completed a self build mortgage with Hanley and the whole experience from start to finish was seamless. Lana Beech who looked after me... I recently completed a self build mortgage with Hanley and the whole experience from start to finish was seamless. Lana Beech who looked after me from taking the application and all the way through underwriting was a pleasure to deal with and I have no hesitation in recommending Lana and Hanley to anyone looking to put a self build mortgage in place Read more Read less

    {"display":"Kevin R","full_name":"Kevin R","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Kevin R 6th November 2024
  • 5/5

    Lana Beech, mortgage adviser, was incredibly helpful

    Lana Beech our mortgage adviser was incredibly helpful in both explaining the type of mortgage we were entering into, the costs and progress of our... Lana Beech our mortgage adviser was incredibly helpful in both explaining the type of mortgage we were entering into, the costs and progress of our mortgage request. We felt she had a genuine interest in obtaining the right loan for us. Read more Read less

    {"display":"David M","full_name":"David M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    David M 6th October 2024
  • 5/5

    Highly Recommend

    Can’t recommend my mortgage adviser Lana Beech highly enough! Throughout the process she was knowledgeable, professional, personable and efficient. I found the Hanley RIO product... Can’t recommend my mortgage adviser Lana Beech highly enough! Throughout the process she was knowledgeable, professional, personable and efficient. I found the Hanley RIO product attractive as there are no penalty charges for early repayment. Read more Read less

    {"display":"Helen Bamber","full_name":"Helen Bamber","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Helen Bamber 2nd October 2024
  • 5/5

    Habib Abdullay Mohammed

    Provide best buy mortgages award winning saving account with good people service

    {"display":"Habib A","full_name":"Habib A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Financial Planning
    Habib A 2nd October 2024
  • 5/5

    Lana Beech Remortgage Advice

    Lana Beech was our one contact to arrange a re-mortgage. Lana proved to be a very knowledgeable and friendly person. Interested in finding exactly what... Lana Beech was our one contact to arrange a re-mortgage. Lana proved to be a very knowledgeable and friendly person. Interested in finding exactly what would be the right product for us in a very human way. Answers to questions were dealt with promptly. Read more Read less

    {"display":"David M","full_name":"David M","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    David M 5th September 2024
  • 5/5

    Highly Recommended

    Buying a house is one of the most stressful situations but we are very grateful to have had the help of Hanley Economic. We first... Buying a house is one of the most stressful situations but we are very grateful to have had the help of Hanley Economic. We first saw Rachel Ecclestone in the Longton branch who perfectly explained what a mortgage is and we went through what would best suit the both of us. Then we were introduced to our mortgage advisor Lana Beech who throughout the whole process has been professional and extremely supportive. Lana was always checking up on us to see how we were doing and was always keeping us up to date with what was going on. No questions at all went unanswered. We can’t thank you enough for the help and support! I would highly recommend Hanley Economic especially for first-time buyers. Read more Read less

    {"display":"Holly and Ethan","full_name":"Holly and Ethan","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Holly and Ethan 3rd September 2024

    Products from Hanley Economic Building Society

    Showing products offered by Hanley Economic Building Society