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Hanley Economic Building Society reviews

The Hanley Economic Building Society Logo
Rated Excellent • 4.82/5

Hanley Economic Building Society reviews

Verified businesses always have up to date contact details and can respond to reviews.

Verified business
Last reviewed within 7 days
See more on their website

Review summary

People rate this company as Excellent based on 785 product reviews

Average score of 4.82/5
5 star
91%
4 star
5%
3 star
1%
2 star
0%
1 star
3%
Reviews for Hanley Economic Building Society have trended positively over the past 90 days

Latest positive rating

5/5

Superb customer service.

Our Mortgage Application, was handle by Lana Beech who was amazing, supportive, helpful and knowledgeable a joy to work with. I recommend The Hanley Economic... Our Mortgage Application, was handle by Lana Beech who was amazing, supportive, helpful and knowledgeable a joy to work with. I recommend The Hanley Economic to anyone for their customer service and their competitive products. Read more Read less

{"display":"Damian ","full_name":"Damian ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Damian 28th April 2025

Latest negative rating

1/5

SVR not come down after 3 interest rate cuts.

SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo.

{"display":"Neil L","full_name":"Neil L","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Mortgages
Neil L 25th March 2025
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About Hanley Economic Building Society

Hanley Economic Building Society was founded in 1854 under the original name of The Staffordshire Potteries Economic Permanent Benefit Building Society. It was in 1930 when the name was shortened to Hanley Economic Building Society.

Being a mutual means it’s owned by and run for the benefit of members with no shareholders to pay.

Hanley Economic Building Society offer a range of products across mortgages, savings and insurance.

Hanley Economic Building Society at a glance

Contact details

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Reviews for Hanley Economic Building Society

Showing 11 of 785 company reviews • Last reviewed within 7 days

Superb customer service.

Mortgages • 28th April 2025

Our Mortgage Application, was handle by Lana Beech who was amazing, supportive, helpful and knowledgeable a joy to work with. I recommend The Hanley Economic... Our Mortgage Application, was handle by Lana Beech who was amazing, supportive, helpful and knowledgeable a joy to work with. I recommend The Hanley Economic to anyone for their customer service and their competitive products. Read more Read less

{"display":"Damian ","full_name":"Damian ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews

Easy to set up - could do with longer opening hrs in...

Savings • 26th April 2025

Easy to set up - could do with longer opening hrs in local brnaches

{"display":"Anita B","full_name":"Anita B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
Rated Excellent • 5/5
Read more product reviews
  • 4/5

    Simple savings plan.

    Simple savings plan. Having a building society in the town centre helps.

    {"display":"Rosalind K","full_name":"Rosalind K","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Rosalind K 22nd April 2025
  • 5/5

    Always get a friendly and efficient service

    Always get a friendly and efficient service

    {"display":"Kerry","full_name":"Kerry","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Mortgages
    Kerry 19th April 2025
  • 5/5

    Great savings rate and easy to contact and speak to...

    Great savings rate and easy to contact and speak to a local employee.

    {"display":"RKB","full_name":"RKB","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    RKB 18th April 2025
  • 5/5

    Excellent service, friendly staff, nothing is too mu...

    Excellent service, friendly staff, nothing is too much trouble.

    {"display":"Clive B","full_name":"Clive B","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Clive B 18th April 2025
  • 5/5

    I had forgotten my memorable information

    I had forgotten my memorable information and got locked out of my account. The customer services team quickly helped me get back on line.

    {"display":"Graham B","full_name":"Graham B","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1196620.png"}}'s avatar
    Savings
    Graham B 18th April 2025
  • 5/5

    Excellent Customer service

    I experienced very good customer service, my call was answered in few seconds

    {"display":"Norbert ","full_name":"Norbert ","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Norbert 18th April 2025
  • 5/5

    Very positive, friendly, professional, good rate of...

    Very positive, friendly, professional, good rate of interest, pleasant staff

    {"display":"Jo S","full_name":"Jo S","avatar":{"url":"\/assets\/uploads\/avatars\/users\/1195580.png"}}'s avatar
    Savings
    Jo S 17th April 2025
  • 5/5

    answer questions clearly

    staff are always pleasant and attentive. excellent customer service

    {"display":"Linda H","full_name":"Linda H","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Linda H 17th April 2025
  • 5/5

    Easy and convenient savings account

    Easy and convenient savings account

    {"display":"Julie A","full_name":"Julie A","avatar":{"url":"\/assets\/images\/default_new.png"}}'s avatar
    Savings
    Julie A 17th April 2025

    Products from Hanley Economic Building Society
    Showing products offered by Hanley Economic Building Society

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