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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.8 (188 reviews)

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4.80

Based on 188 reviews, last reviewed 15th Aug 2023

93% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

89%

Latest highest rating:

5

Great Brandon was incredibly helpful. He listens and remembers and has helped me get a much better rate - he is very pleasant. Reviewed on: 15th August 2023

Latest lowest rating:

1

postal application for savings account. sent cheque on 23rd May. In early June try to phone. Recorded message saying high volume of calls or similar.. Call 2nd and third week of June. reco... Read more Reviewed on: 15th June 2023

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About the Savings

Hanley Economic Building Society savings reviews can help you to find out more about life at Hanley Economic Building Society. How easy is it to contact Hanley Economic Building Society? And how friendly are they? Our Hanley Economic Building Society savings reviews can help you to find out information like this. Smart Money People is an independent source of honest reviews.

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Hanley Economic Building Society Savings reviews (188)

Great

Brandon was incredibly helpful. He listens and remembers and has helped me get a much better rate - he is very pleasant. Reviewed on: 15th August 2023

Fantastic, fluent and straight forward service

Clear direction on what was required and has been very well handled from start to finish. Reviewed on: 28th June 2023

postal application for savings account.

sent cheque on 23rd May. In early June try to phone. Recorded message saying high volume of calls or similar.. Call 2nd and third week of June. recorded message about application status is muffled and broadly indecipherable. Go on live chat. Type out request for status of my application and get automated reply chat unavailable. Respond to feedback request. Type out my issue again...no submit button..when clicking on some irrelevant prompt it goes back to previous page so doesn't seem as if you can leave feedback. Very disappointed with lack of customer service. Have had £2000 languishing to no purpose for 3 weeks. Nothing on website to let you know what situation is. Heard 8th June but that's it. How difficult is it to include an update online as recorded message is unclear. Reviewed on: 15th June 2023

Excellent

Like the personal one-to-one service provided throughout visit to the branch (Biddulph). Reviewed on: 31st May 2023

Showing 4 of 188

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