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Hanley Economic Building Society: Savings reviews

Name: Savings
Rating: 4.65 (630 reviews)

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4.65

Based on 630 reviews, last reviewed 10th Oct 2026

2300% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

87%

Latest highest rating:

5

Staff knowledgeable and polite. Staff knowledgeable and polite. Products generally competitive Reviewed on: 10th October 2026

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Latest lowest rating:

1

Not good Have to travel miles to use branch . Reviewed on: 8th October 2026

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About this product

You can open a Hanley Economic Building Society savings account from as little as £25.

There are a range of accounts to choose from with varying interest rates including Jet Set Saver, easy access, regular saver and fixed rate bonds.

Hanley Economic Building Society savings reviews help you find out what it’s like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Savings reviews (630)

Staff knowledgeable and polite.

Staff knowledgeable and polite. Products generally competitive Reviewed on: 10th October 2026

Rachel and all of the team in Biddulph are excellent...

Rachel and all of the team in Biddulph are excellent all deliver outstanding customer service in a friendly and professional manner!well done! Reviewed on: 10th October 2026

I don't like the fact that I cannot have access to w...

I don't like the fact that I cannot have access to withdraw money after 2pm but ok otherwise. Staff are very friendly, Reviewed on: 9th October 2026

Quick service & a very pleasant young lady

Quick service & a very pleasant young lady Reviewed on: 9th October 2026

Always friendly, person service in Festival Park.

Always friendly, person service in Festival Park. Great team. Reviewed on: 9th October 2026

The computer system in branch runs very slow, it tak...

The computer system in branch runs very slow, it takes a long time just to pay in a single cheque to complete a transaction Reviewed on: 8th October 2026

good interest rate , nice staff ,

good interest rate , nice staff , Reviewed on: 8th October 2026

Good advice and good value

I went into the branch to open a particular good-value account and the lady with whom I had made my appointment suggested I look at a new, just-in account. I looked and was smitten, so I opened the new account instead. Reviewed on: 8th October 2026

Great service from all the staff at Biddulph branch.

I have been a very satisfied customer at the Biddulph Branch of Hanley Economic for over 10 years. I have always found the staff there to be very helpful, professional, informative and knowledgeable. Reviewed on: 8th October 2026

Thank goodness we have a local Hanley Econ in Stone

I find that on most occasions when visiting Stone branch I usually have to wait to be served. Due to limited staffing. The staff are very polite and keep you well informed about new products Reviewed on: 8th October 2026

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