Hanley Economic Building Society Savings Reviews

Helpful

The Telephone numbers of issuing branches to be shown in the front of passbooks

Mrs DoorbarLevel 1

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Excellent

Great staff, excellent service. Great products. Simply the best (been a member for 30+ years). Thank you so much

AnnLevel 1

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Very professional and polite

Carry on as you are. Great service.

Mr HeapsLevel 1

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Friendly

Better interest rates on savings

Mrs TaylorLevel 1

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Excellent

Nothing really happy with the service

EuniceLevel 1

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Excellent

Staff amazing. They know their stuff. Thank you.

AnnLevel 1

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Poor service trying to get a better interest rate

Wanted an account with a better interest rate than current isa, given little options, little discussions or advice. Given some leaflets. Will close account. I get a better interest rate with a savings account with Sainsbury’s.

Jim WelshLevel 1

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Rachel at Longton is incredibly helpful

A massive thank you to Rachel from the Longton branch for her help in getting to the bottom of a missing payment from my savings to HMRC and providing additional info to help with my appeal. We may never have known where the problem lay if not for the...

A massive thank you to Rachel from the Longton branch for her help in getting to the bottom of a missing payment from my savings to HMRC and providing additional info to help with my appeal. We may never have known where the problem lay if not for the staff at HEBS. Also thanks to Katherine at Festival Park for her help in the same matter. A local company doing their best for local folk. Thank you!

MelanieLevel 1

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Brilliant

Staff outstanding friendly and proffesional

AngelaLevel 1

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Excellent building society

friendly staff quick service passbooks

JanetaLevel 1

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Super

Friendly service, warm welcome, accomodating

JoanLevel 1

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very good

Everything was explained really well and clear

Mrs Smith Level 1

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Brilliant

Nothing always a pleasure to come in. Always feel welcome

AlexLevel 1

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excellent

friendly staff and excellent service

Mrs Philips Level 1

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Excellent

The fact that you have so many branches that are local is the best thing about it.

Mrs WhiteLevel 1

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Traditional

Good traditional, good customer service. Not so good - some very poor interest rates. Instant access 0.1%!

D HorleyLevel 1

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Very good and most helpful

give more interest on your savings

A. StanyerLevel 1

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Flexible

friendly staff, flexible hours. Excellent service.

JulieLevel 1

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service

You have people not machines. Pay in - speak be a person not a machine

Steph Level 1

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Excellent

Nothing poen till 4pm - saturdays marvellous, your staff need a pay rise

CraigLevel 1

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