Write a review

Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (243 reviews)

View other Hanley Economic Building Society products

4.84

Based on 243 reviews, last reviewed 17th Feb 2025

514% increase in 5 star reviews

in the past 90 days

100% increase in 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

Hanley staff were always pleasant and welcoming and... Hanley staff were always pleasant and welcoming and answered telephone calls and emails promptly. They treated me with respect in spite of my age (85)... Read more Reviewed on: 17th February 2025

Latest lowest rating:

1

New products but only for new customers I have a RIO mortgage with the Hanley taken out nearly 5 years ago. I have 2 issues:-1) recently they introduced a new RIO deal with a lower interest ... Read more Reviewed on: 7th February 2025

Read all reviews Write a review

About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

Review Hanley Economic Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Hanley Economic Building Society Mortgages reviews (243)

Hanley staff were always pleasant and welcoming and...

Hanley staff were always pleasant and welcoming and answered telephone calls and emails promptly. They treated me with respect in spite of my age (85). They understood my requirements and found a mortgage that met my specific needs and was affordable with my pension income. They encouraged my solicitor to get the remortgage done in a timely manner. Reviewed on: 17th February 2025

Smooth and straightforward

The mortgage process with Hanley Economic was smooth and straightforward. Reviewed on: 8th February 2025

Held my mortgage with HEBS since 2009, won’t change.

I’ve held my mortgage with HEBS since 2009 and won’t move. Whenever I get close to the end of an agreed period, they offer a competitive renewal and then make the process really easy. Any problems and there’s always someone helpful at the end of the telephone, no annoying “automated answering systems” Reviewed on: 8th February 2025

A safe place in a financial sea of uncertainty...

HEBS offers continuity over generations - a safe place in a financial sea of uncertainty for 170 years - including two generations of mortgagees in my family. Reviewed on: 7th February 2025

New products but only for new customers

I have a RIO mortgage with the Hanley taken out nearly 5 years ago. I have 2 issues:-1) recently they introduced a new RIO deal with a lower interest rate but specifically prevented me from moving to it --- just for new customers only. I thought this practice was frowned on these days 2) there have been 3 BOE rate reductions recently but the Hanley has not yet reduced its SVR Reviewed on: 7th February 2025

I have a RIO mortgage and Hanley was the only Buildi...

I have a RIO mortgage and Hanley was the only Building Society I could get one from and they have also been extremely helpful and informative if I have ever had to contact them. I would not have been able to own my own home again at my age without Hanley Building Socitey, so my eternal thanks to you. Reviewed on: 7th February 2025

Stress free and nice people, great to interact with...

Stress free and nice people, great to interact with and great value. Reviewed on: 7th February 2025

Too long winded in responding

When contacting you I should not have to get a access code to view your response from the email you sent this is wasting time in reading your response Reviewed on: 7th February 2025

Wanting to self build a bungalow .

Wanting to self build bungalow in garden of existing house - they well very helpful going though the options. We were in our 70s. We eventually settled on a Retirement Interest only mortgage on existing house as the best option. Reviewed on: 7th February 2025

excellent coms

It was fast and communication was excellent Reviewed on: 7th February 2025

Do you have a different Hanley Economic Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Fixed Rate Mortgage
from Newcastle Building Society 4.14 from 6 reviews
Mortgage
from The Mortgage Branch 0.00 from 0 reviews
Mortgages
from Castle Trust Bank 5.00 from 1 reviews

There's still more to see!

Hanley Economic Building Society has a range of products available. Check the ratings of each product to find the right one for you. View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub