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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.8 (309 reviews)

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4.81

Based on 309 reviews, last reviewed 17th Jun 2025

69% decrease in 5 star reviews

in the past 90 days

100% decrease in 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

A very helpful and thorough mortgage advisor A very helpful and thorough mortgage advisor Reviewed on: 17th June 2025

Verified source

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (309)

A very helpful and thorough mortgage advisor

A very helpful and thorough mortgage advisor Reviewed on: 17th June 2025

Superb support throughout the application process.

I scoured the market for an equity release product that suited my needs for over a year and eventually found the Hanley. They recognise that people may use savings to fund their living expenses instead of drawing income - and are therefore willing to look at assets (e.g. pension funds) when reviewing affordability. The advisor on my case, Jane Longmore, was absolutely fantastic - friendly, helpful and efficient. She supervised and guided throughout the whole process until a successful conclusion. Reviewed on: 2nd June 2025

Fantastic mortgage support

I contacted Hanley Economic directly for some mortgage advice after I had some issues going through a broker. I dealt with Lana Beech who heard my situation and was straight on the case to sort my mortgage. It was quick, efficient and pain free! A huge thank you to Lana for her support and fantastic communication. Reviewed on: 7th May 2025

Superb customer service.

Our Mortgage Application, was handle by Lana Beech who was amazing, supportive, helpful and knowledgeable a joy to work with. I recommend The Hanley Economic to anyone for their customer service and their competitive products. Reviewed on: 28th April 2025

Always get a friendly and efficient service

Always get a friendly and efficient service Reviewed on: 19th April 2025

They are always helpful.

They are always helpful. They have respond isssues quickly, and given good advise Reviewed on: 17th April 2025

Very helpful staff in agreeing our best tracker deal...

Very helpful staff in agreeing our best tracker deal which was market leading and still is Reviewed on: 17th April 2025

Best Service

I have the best mortgage rate and customer service from Henley for years now. Reviewed on: 17th April 2025

Mortgage arrangement was an easy process.

Mortgage arrangement was an easy process. Changes to mortgage rates are clearly set out. Easy process to continue mortgage at a preferred rate. Reviewed on: 17th April 2025

Great work

Great customer service. Available and coherent and organised! Well done Reviewed on: 17th April 2025

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