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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.80 (338 reviews)

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4.80

Based on 338 reviews, last reviewed 14th Jul 2026

86% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

94%

2 star

Latest highest rating:

5

Mortgage Had the pleasure of dealing with Lana while sorting my mortgage, and I couldn’t have asked for anyone better. She made it effortless and made me feel ... Read more Reviewed on: 14th July 2026

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (338)

Mortgage

Had the pleasure of dealing with Lana while sorting my mortgage, and I couldn’t have asked for anyone better. She made it effortless and made me feel very comfortable. Can’t rate her high enough. Reviewed on: 14th July 2026

mortgage

We worked closely with Lana throughout our mortgage process, and she was fantastic from start to finish. She remained professional at all times, and whenever we had any questions, she always called us back the same day. Her communication, knowledge, and support made the whole process much smoother. We have loved having Lana as our mortgage advisor and would highly recommend her to anyone looking for excellent service. Reviewed on: 1st July 2026

These guys have stuck by us through a tough process...

These guys have stuck by us through a tough process from the beginning of our self build right through to completion. It's impossible to portray in a small review piece what they've done, but they were the only lender that would help us being so remote (Orkney) and they facilitated our dream. Lana Beech was our advisor throughout, she's experienced me at my best and at my worst and I can never really thank her properly other than to tell everyone through this review process how her hard work and efforts facilitated what was the most stressful experience of our lives. Thank you from the two of us and we'll speak to you again in a couple of years time! Reviewed on: 22nd April 2026

Complicated mortgage products made understandable.

As a first time self-builder the task before you can be daunting, particularly when purchase finance against existing property is involved even before the self-build elements get started. No need to worry, Lana will show you the way in a clear, concise and friendly fashion. Always quick to respond with positivity and wit, the whole organisation has been a joy to deal with. Why can’t more organisations work like this? Reviewed on: 26th February 2026

I would like to thank Lana Beech at Hanley Economic...

I would like to thank Lana Beech at Hanley Economic Building Society for her excellent support throughout my mortgage application. Lana was consistently friendly, professional, and extremely efficient, and she was particularly helpful in guiding me through a challenging and complex valuation stage. Her clear communication, persistence, and willingness to help made a very stressful process far more manageable. I’m very grateful for her support and would highly recommend her to anyone dealing with a mortgage application, especially where additional complexity is involved. Reviewed on: 5th February 2026

I have had a mortgage with Hanley Economic Building...

I have had a mortgage with Hanley Economic Building Society for over 11 years. They always keep me up-to-date with how my account is managed. They're transparency is refreshing. Reviewed on: 3rd February 2026

I was delighted to be offered a mortgage with Hanley...

I was delighted to be offered a mortgage with Hanley economic when the home I had rented for 42 years was sold to developers.. As I was 85 at the time many Banks and building societies would not offer me a loan Hanley 's came to the rescue with a lifetime mortgage Now I am happily settled and enjoying life. The staff are always polite and helpful when I have needed to talk to them and keep me well informed. I really would recommend this company to my friends Reviewed on: 23rd January 2026

Mortgage experience with Hanley has been good.

Mortgage experience with Hanley has been good. Everything is explained in full in the paperwork. Reviewed on: 22nd January 2026

Since purchasing a mortgage from Hanley I have been...

Since purchasing a mortgage from Hanley I have been vey satisfied with the customer care received, whenever I have called customer services I’ve never waited more than a minute to speak with a customer service representative. I have always the customer service representatives to be very polite, understanding and extremely helpful indeed. I also believe the products they offer as very comprehensive and good value for money. Reviewed on: 21st January 2026

Great experience to secure a mortgage

Needed a mortgage to buy my mother in law an apartment. Very helpful throughout the process and got just what I needed thanks Reviewed on: 20th January 2026

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