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Hanley Economic Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.81 (334 reviews)

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4.83

Based on 334 reviews, last reviewed 5th Feb 2026

2500% increase in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

95%

2 star

Latest highest rating:

5

I would like to thank Lana Beech at Hanley Economic... I would like to thank Lana Beech at Hanley Economic Building Society for her excellent support throughout my mortgage application. Lana was consistent... Read more Reviewed on: 5th February 2026

Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025

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About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (334)

I would like to thank Lana Beech at Hanley Economic...

I would like to thank Lana Beech at Hanley Economic Building Society for her excellent support throughout my mortgage application. Lana was consistently friendly, professional, and extremely efficient, and she was particularly helpful in guiding me through a challenging and complex valuation stage. Her clear communication, persistence, and willingness to help made a very stressful process far more manageable. I’m very grateful for her support and would highly recommend her to anyone dealing with a mortgage application, especially where additional complexity is involved. Reviewed on: 5th February 2026

I have had a mortgage with Hanley Economic Building...

I have had a mortgage with Hanley Economic Building Society for over 11 years. They always keep me up-to-date with how my account is managed. They're transparency is refreshing. Reviewed on: 3rd February 2026

I was delighted to be offered a mortgage with Hanley...

I was delighted to be offered a mortgage with Hanley economic when the home I had rented for 42 years was sold to developers.. As I was 85 at the time many Banks and building societies would not offer me a loan Hanley 's came to the rescue with a lifetime mortgage Now I am happily settled and enjoying life. The staff are always polite and helpful when I have needed to talk to them and keep me well informed. I really would recommend this company to my friends Reviewed on: 23rd January 2026

Mortgage experience with Hanley has been good.

Mortgage experience with Hanley has been good. Everything is explained in full in the paperwork. Reviewed on: 22nd January 2026

Since purchasing a mortgage from Hanley I have been...

Since purchasing a mortgage from Hanley I have been vey satisfied with the customer care received, whenever I have called customer services I’ve never waited more than a minute to speak with a customer service representative. I have always the customer service representatives to be very polite, understanding and extremely helpful indeed. I also believe the products they offer as very comprehensive and good value for money. Reviewed on: 21st January 2026

Great experience to secure a mortgage

Needed a mortgage to buy my mother in law an apartment. Very helpful throughout the process and got just what I needed thanks Reviewed on: 20th January 2026

The smoothest mortgage experience I've ever had.

The smoothest mortgage experience I've ever had. Quick, efficient and friendly. Reviewed on: 20th January 2026

Great provider, friendly & knowledgeable.

Always had good service from them, staff are friendly and have been able to help / answer any queries I’ve had. When it comes time for mortgage renewal they’ve automatically offered me a competitive deal so have never needed to shop around for an alternative supplier Reviewed on: 20th January 2026

All positive, excellent customer care, quick and eff...

All positive, excellent customer care, quick and efficient Reviewed on: 19th January 2026

HEBS Review L&S

We transferred our Mortgage to the HEBS in June 25, in doing so we were impressed by the level of service provided, each step was clearly explained and all our queries were resolved in a timely manner. Reviewed on: 19th January 2026

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