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Hanley Economic Building Society: Mortgages reviews

4.81
Based on 309 reviews, last reviewed 17th Jun 2025
96% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

A very helpful and thorough mortgage advisor A very helpful and thorough mortgage advisor Reviewed on: 17th June 2025
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Latest lowest rating:

1

SVR not come down after 3 interest rate cuts. SVR not come down after 3 interest rate cuts. Savings rates have come down. SVR goes up immediately interest rates go up. Gross profiteering imo. Reviewed on: 25th March 2025
Neil L's avatar
Neil L

About this product

Hanley Economic Building Society offer a range of mortgages.

Renters with an ST postcode can get a 100% (no deposit) mortgage with Hanley Economic Building Society. They can also help with a range of scenarios including first time buying, buy to let, shared ownership and self-build.

Hanley Economic Building Society reviews help you find out what it’s really like to be a customer. If you’ve used Hanley Economic Building Society before, you can also leave a review and share your experience.

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Hanley Economic Building Society Mortgages reviews (309)

Wonderful people work there, so friendly and efficient.

5
Wonderful people work there, so friendly and efficient. They took all the fears I had away when I was re mortgaging after my divorce. They have a feel of old school customer service, like I mattered not that I am just a number Reviewed on: 17th April 2025

Local company with fantastic staff.

5
Local company with fantastic staff. Reviewed on: 11th April 2025

Grateful thanks to Hanleys..

5
I was pleased and grateful to my broker for finding Hanleys and to be given a lifetime mortgage when some places would not offer because of being over 80. Having been evicted by developers I was unable to find anywhere to rent . My phone calls have always been answered swiftly and in a polite and friendly manner. Reviewed on: 10th April 2025

Helpful and informative service in securing the Morg...

4
Helpful and informative service in securing the Morgage from HEBS Reviewed on: 10th April 2025

A great rate of interest on my variable mortgage.

5
A great rate of interest on my variable mortgage. Very understanding when my circumstances changed a week nefore mortgage was due to finalise! Reviewed on: 9th April 2025

I have had a mortgage with Hanley Economic Building...

5
I have had a mortgage with Hanley Economic Building Society for over 10 years, and I have always had excellent service. They keep me informed at every step, and have very competitive rates. Reviewed on: 9th April 2025

I have had a mortgage at an excellent rate.

5
I have had a mortgage at an excellent rate. Whenever I have contacted them they have always been helpful and solved any issues. Reviewed on: 9th April 2025

Helpful kind staff helped me buy my first house

5
Helpful kind staff helped me buy my first house Reviewed on: 9th April 2025

Good service.

5
Good service. Minimal waiting times, when calling via phone Reviewed on: 9th April 2025

Easy to explain our needs

5
Easy to explain our needs. RIO customer adviser was first class. Reviewed on: 9th April 2025

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