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Hanley Economic Building Society: Mortgages reviews

4.84
Based on 202 reviews, last reviewed 5th Dec 2024
58% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

Special thanks to Jane! Jane was so helpful throughout the whole process. She was informative, patient and knowledgeable. The whole process was a great experience. Reviewed on: 5th December 2024
J Neil's avatar
J Neil

Latest lowest rating:

1

Avoid these chancers In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a pe... Read more Reviewed on: 21st June 2024
Craig W's avatar
Craig W

About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

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Hanley Economic Building Society Mortgages reviews (202)

Wouldnt want to go anywhere else

5
Taking a mortgage out with The Hanley was so easy thanks to our Mortgage Advisor Jane Longmore. Jane explained everything really well and kept in contact to make sure everything was running smoothly even when the mortgage application process had moved on from Jane making both myself and my partner feel comfortable and confident in The Hanley. We look forward to being customers for many years and have recommend them to everyone! Reviewed on: 15th August 2023

Very happy and would recommend

5
Anna from Hanley has been so helpful and friendly and has stepped us through the whole process in a clear and transparent way. Really easy to do business with and very personable and professional. Would highly recommend. Reviewed on: 30th June 2023

Thorough and Professional

5
I have applied for a Retirement Interest Only Mortgage. Anna Whitehead thoroughly went through all the details that were required in a very professional manner. It was carried out in a very courteous manner and it was a very pleasant experience. She answered all questioned that i raised and clarified everything i raised. The interest rates are very competitive and I would recommend Hanley Economic Building Society to anyone. Reviewed on: 23rd June 2023

Fantastic Customer Service

5
This experience can be daunting - our advisor Lana Beech, explained the services offered and guided us through every step of the way in a professional and easy to understand way. The whole process was well handled, and she was never more than a phone call away. I would highly recommend her services - professional, efficient and friendly. Thank you Lana! Victoria H Reviewed on: 15th June 2023

AN OUTSTANDING AND DEDICATED MEMBER OF THE HANLEY TEAM - LANA B

5
Lana B was so helpful, understanding and knowledgeable regarding our RIO re-mortgaging process. She managed to project her friendly and open manner in conjunction with the professional and masterful skills required of a mortgage advisor: all-in-all simply top-notch. Nothing seemed to phase her and her advice was clear and easily understood. She certainly played a key part getting us to where we are now. Simply the best .......... Reviewed on: 7th June 2023

Brilliant Service - Jane Longmore

5
Jane has been brilliant from the start to finish. She is exceptionally professional, helpful, efficient and knowledgeable. From the initial call through to the actual application and follow-up, Jane has always been very attentive, patient, friendly and responsive. We are delighted we chose Hanley Economic for all of our mortgages. Reviewed on: 1st June 2023

Excellent efficient service

5
I have recently switched my mortgage to Hanley and wish to comment on the excellent service provided by my advisor Lana Beech. From the initial call with her right through to the mortgage completion she has been so helpful and attentive. It's so refreshing to have someone talk to you rather than hide behind an email. Thanks Lana. MIles Parker Reviewed on: 18th May 2023

Good service

5
After a few issues changing our mortgage to move house we did speak to the customer services team. Our issue was resolved very quickly and we were allocated Jame Longmore to sort our new mortgage. Jane went the extra mile to advise us on the best product. She kept us updated through the process and the mortgage part of our house move was completed very quickly. Jane also followed up after the move and completion to check everything was ok. I would absolutely recommend Hanley economic. Reviewed on: 15th May 2023

Excellent service

5
I couldn't be happier with my experience with Hanley. The mortgage itself was the best on the market and the service I received was exceptional. Lana Beech was my mortgage advisor and she was knowledgeable, efficient and very proactive. She made the whole process simple and stress free. I can't recommend her highly enough. Reviewed on: 15th May 2023

Very easy

5
Lana at Hanley helped me to get my new mortgage and made the process very easy and friendly Reviewed on: 8th May 2023

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