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Hanley Economic Building Society: Mortgages reviews

4.84
Based on 201 reviews, last reviewed 3rd Dec 2024
56% decrease in 5 star reviews
in the past 90 days
100% decrease in 1 star reviews
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Latest highest rating:

5

My ROI mortgage I have just finalised my RIO mortgage, Jane Longmore was my advisor she was engaging, friendly and professional. Jane kept me informed throughout the ... Read more Reviewed on: 3rd December 2024
Peter S's avatar
Peter S

Latest lowest rating:

1

Avoid these chancers In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a pe... Read more Reviewed on: 21st June 2024
Craig W's avatar
Craig W

About this product

Are you looking to purchase your dream home? Finding the right lender and mortgage product is an important step in this process. We collect Hanley Economic Building Society mortgage reviews to help you make an informed decision when selecting a lender.

Hanley Economic Building Society is an independent mutual organisation that offers a range of mortgage products. Make sure that you’re confident with the terms, conditions and interest rates of a mortgage product before taking it out. Always consult the lender or an independent advisor if you’re unsure about anything or have any questions.

Our Hanley Economic Building Society mortgage reviews can give you insight into life as a borrower. Find out what existing customers have to say about their mortgage products and how satisfied they have been throughout the term. Learn more about the Society’s customer service and level of communication with its borrowers. All of this and more can be found in our Hanley Economic Building Society mortgage reviews.

Did Hanley Economic Building Society help you buy your dream home? Share your honest experience with others on Smart Money People by writing a Hanley Economic mortgage review. Tell us which mortgage product you have and how satisfied you have been with it. Did you find the application process easy to understand, and did the lender support you throughout it? Has the lender kept you up to date with important mortgage news and changes? Write a Hanley Economic Building Society mortgage review today. Together, we can help others like you make better financial decisions.

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Hanley Economic Building Society Mortgages reviews (201)

Nice guys to deal with.

5
Initial contact has been very pleasant and positive. Great attitude showing the right balance between friendly and professional, and very caring too. Reviewed on: 22nd July 2024

Couldn’t recommend enough

5
The guidance and support we received throughout, made the whole process as stress free as possible. Choosing a local building society made us feel like we were in very safe hands as we were provided a service that hasn’t been matched elsewhere in our experience. Couldn’t recommend enough. Reviewed on: 9th July 2024

Great customer service

5
We have been with The Hanley since we bought as first time buyers. They have always looked after us and the recent mortgage renewal process was no exception. They were extremely efficient with sending out our renewal options and were both clear and thorough when talking us through what each of them meant for us. Despite not being the cheapest on the market, the customer service is exceptional and we were happy to renew. Reviewed on: 9th July 2024

Jane Longmore, Mortgage Advisor, introduced me to a...

5
Jane Longmore, Mortgage Advisor, introduced me to a RIO mortgage which fitted my requirements perfectly. She was very knowledgeable, courteous and efficient and had a very pleasant personality. Not pushy at all but explained everything about RIO mortgages that the Building Society offered. My application was completed carefully and thoroughly and everything completed within the expected time line. I would highly recommend Jane and the Hanley Economic to anyone seeking a mortgage and I readily give a 5 star review. Reviewed on: 3rd July 2024

Lana is a fantastic mortgage advisor.

5
Lana is a fantastic mortgage advisor. Great experience from start to finish. Great communication throughout the entire process and everything went smoothly. Reviewed on: 2nd July 2024

Highly Recommended

5
Hanley Economic are superb. Lana guided us efficiently throughout the whole process, completing the application within a matter of hours and regularly keeping us up to date with developments as our mortgage passed through the various stages. From beginning to end, it was clear that Hanley wanted to help and everyone made things as easy as possible. Thank you! Reviewed on: 2nd July 2024

Avoid these chancers

1
In short I run a BTL business which obviously has a mortgage liability but runs at a consistently high profit. Hanley rejected my application for a personal mortgage (so completely separate to my Ltd) because of the liability attached to my Ltd, but refused to consider the cash flow that the Ltd generates. They took so long to come to a decision that I am now unable to find an alternative lender and will have to stick with my current provider at a higher rate. This is really basic stuff - if they are getting it so wrong at this level I can only imagine how poorly run the rest of the business is. Avoid at all costs. Reviewed on: 21st June 2024

First time buyer

5
I chose to take my first mortgage out with Hanley due to their highly competitive rates. My mortgage advisor Jane was lovely and really helpful, the process overall was a bit slow but this due to a backlog with the over writers. Reviewed on: 17th April 2024

Easy to switch my mortgage to Hanley

5
Lana Beech dealt with my mortgage enquiries and application. She had made a complex journey really smooth and easy. She always replies to my enquiries on a timely manner. Hanley also offered a flexible mortgage product that suits our needs. Reviewed on: 3rd April 2024

Lifetime tracker and Anna mortgage advisor

5
Anna dealt with my mortgage enquiries and application and made a potentially complex journey really painless and easy. She always replies to emails in a timely manner and was so pleasant to speak to on the phone. Hanley also offered a great mortgage product that I couldn’t find anywhere else. Reviewed on: 19th March 2024

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