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HSBC: Tracker Rate Mortgage reviews

Name: Tracker Rate Mortgage
Rating: 3.21 (14 reviews)

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3.21

Based on 14 reviews, last reviewed 19th Mar 2023

No new 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

14%

36%

29%

2 star

21%

Latest highest rating:

4

great rates no worries have had a mortafge with HSBC for 15 years and have always enjoyed a really low interest rate. They have great deals however, I may need to shop aroun... Read more Reviewed on: 30th December 2018

Latest lowest rating:

1

Very poor customer service Difficult to locate help/support from anyone at HSBC (either in branch or on the phone) in this era of rising living costs and increasing rates; branc... Read more Reviewed on: 19th March 2023

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About the Tracker Rate Mortgage

HSBC is a financial services provider offering a range of services, including a variety of mortgage products. A tracker mortgage will usually follow the current interest rate closely, often charging you a rate that’s slightly higher. Before taking out any mortgage, make sure you’re confident with the Ts and Cs and interest rate. Always speak with the lender or an independent advisor if you need help understanding your options.

Our HSBC tracker rate mortgage reviews can give you valuable insight into the lender and product. Make an informed decision when choosing your mortgage by reading the reviews on Smart Money People.

Find out why borrowers chose HSBC’s tracker rate mortgage and how satisfied they’ve been so far. Learn the main pros and cons of the mortgage product. Find out how supportive HSBC has been from start to finish. Read about genuine experiences with the customer service team to learn how swiftly HSBC solves its customers’ problems. All of this and more can be found in our HSBC tracker rate mortgage reviews.

If HSBC helped you buy your dream home with a tracker rate mortgage, why not leave a review on Smart Money People. Tell us why you chose this mortgage product and the main pros and cons you’ve experienced. Share how smoothly the application process went and how supportive HSBC was throughout. Would you recommend the product to your family and friends? Whether good or bad, write an honest HSBC tracker rate mortgage review today. Together, we can help people like you make better financial decisions.

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HSBC Tracker Rate Mortgage reviews (14)

Very poor customer service

Difficult to locate help/support from anyone at HSBC (either in branch or on the phone) in this era of rising living costs and increasing rates; branches are closing rapidly. Phone customer service agents don’t understand HSBC products (multiple occurrences of this) and it usually takes four times as long as it should to complete basic requests over the phone. Very poor service received and getting worse in 2023. Will be changing to another provider as soon as I can. Reviewed on: 19th March 2023

Let down again by HSBC

Asked to have my existing premier customer Mtg deal extended with addional loan. Was told online, 'yes', was told in interview 'yes', but then they didn't underwrite it, no counter offer. Overall very poor service by HSBC across so many aspects, even though I am, well was, a premier customer. Stay clear Reviewed on: 15th March 2023

A bit sharkish

HSBC are somewhat slow to respond to changes, e.g. the pandemic, where we applied for a mortgage holiday, it took them TWO MONTHS to respond, acknowledge and grant our request. Also they are very hard to contact by email or phone. Their message is always JUST KEEP PAYING!! This is not always possible me! Reviewed on: 27th July 2020

great rates no worries

have had a mortafge with HSBC for 15 years and have always enjoyed a really low interest rate. They have great deals however, I may need to shop around in the future as having become self employed they won't lend me as much for a remortgage as other lenders have agreed to Reviewed on: 30th December 2018

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