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Bruce S.

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All reviews (10)

Review of the Freedom Finance, Loan Broker:

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Provide Useful and Relevant information

The information is easy to understand, very practical and useful. Reviewed on: 15th July 2022

Review of the first direct, Current Account:

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FAST RESPONSIVE OLB.

They process everything efficiently and always answer every query, no matter how minor, patiently and diligently. They listen to you the customer and are always on your side, consistently providing excellent A1 customer service. Reviewed on: 17th February 2021

Review of the HSBC, Tracker Rate Mortgage:

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A bit sharkish

HSBC are somewhat slow to respond to changes, e.g. the pandemic, where we applied for a mortgage holiday, it took them TWO MONTHS to respond, acknowledge and grant our request. Also they are very hard to contact by email or phone. Their message is always JUST KEEP PAYING!! This is not always possible me! Reviewed on: 27th July 2020

Bruce S.

1 user marked as helpful

Review of the first direct, Current Account:

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Excellent fast friendly and not-stuffy service.

Excellent fast friendly and not-stuffy service, genuinely efficient and professional. Reviewed on: 20th November 2017

Review of the first direct, Home Insurance:

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simple and easy to understand

Hassle-free renewals based on competitive pricing and prompt response to minor claims, been with firstdirect for home insurance 8 years consecutively now. Why change? Reviewed on: 22nd August 2017

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