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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.88
Based on 491 reviews, last reviewed 13th Oct 2025
183% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

5

Good service Good service although most contact was via a solicitor. Reviewed on: 13th October 2025
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Thomas A

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (491)

In branch service review

4
Friendly and informative. I like everyone but would like lower interest rates. Reviewed on: 25th July 2024
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In branch service review

5
Becky was very helpful from start to finish. Reviewed on: 25th July 2024
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In branch service review

5
The best thing is that when ringing Vernon, a real person responds, not a bot, and puts you in touch with the right person very quickly. Personal service is fundamentally good. Reviewed on: 25th July 2024
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In branch service review

5
Taking on a mortgage late in life is not easy. Thank you for taking care and explaining things when I have needed advice. Reviewed on: 25th July 2024
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Reliable

5
I love the direct service. All the staff are friendly, reliable and efficient. Reviewed on: 25th July 2024
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Honest

5
Interest rates could be lower please - we know it's the market but it would help. Reviewed on: 25th July 2024
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spoke with Maureen Derbyshire various times,she was...

5
spoke with Maureen Derbyshire various times,she was so helpful,and competent, a perfect member of staff Reviewed on: 4th July 2024
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jenny B

Friendly

5
Lower your rates for long-term business. Reviewed on: 24th June 2024
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Amazing

5
Service has been incredible and taken the stress out of it. We are self-build so not having to use Build Store/Loan would be the only thing that could be better. They were awful, Vernon was dreamy. Reviewed on: 24th June 2024
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Excellent

5
Branch needs to be open more often. Reviewed on: 24th June 2024
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