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Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.90
Based on 507 reviews, last reviewed 1st Dec 2025
200% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
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0%
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0%

Latest highest rating:

5

Good unbiased, traditional service. I recognise we are older than the "normal" mortgage seekers, however Vernon looked at us in an unbiased way and were able to offer what we were seekin... Read more Reviewed on: 1st December 2025
Paul E's avatar
Paul E

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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Verified Member
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (507)

In branch service review

5
Excellent service. Very efficient staff at branch. Very helpful pleasant staff. Easy to understand information by email and post. Reviewed on: 21st August 2025

In branch service review

5
Wide variety of options made available - each closely laid out and full numerative details. Reviewed on: 21st August 2025

Professionalism Plus Personality

5
Over many years we have dealt with various people at Vernon and whilst all were good/knowledgeable, none has been as outstanding as Megan Paldino who helped us with our recent 'additional borrowing requirements'. She was polite, charming, supremely professional and knowledgeable, functioned at ultra-fast speed, and was spontaneously enthusiastic and infectiously full of life. Reviewed on: 5th August 2025

Mortgages

5
I had approached the Vernon directly regarding an retirement Interest only mortgage, after a conversation with Megan Pladino, this was not the product for us and we agreed on an alternative product which suited our needs better, the whole process so far has been very easy and clear. Reviewed on: 30th July 2025
Julie Russell's avatar
Julie Russell

Very helpful in understanding our circumstances

5
Very helpful in understanding our circumstances and offering a solution that works for all. Reviewed on: 15th July 2025
Graham's avatar
Graham

In branch service review

5
Very efficient and friendly Society. Helpful with advice and assurance. Reviewed on: 26th June 2025

Mortgage adviser was friendly and helpful and I coul...

5
Mortgage adviser was friendly and helpful and I could easily speak to them when I needed to. Reviewed on: 12th June 2025
Anonymous's avatar
Anonymous

In branch service review

5
Great communication by post and phone. Reviewed on: 27th May 2025

In branch service review

5
Everyone we dealt with was friendly, informative and pleasant to deal with and we got the product we required. Reviewed on: 27th May 2025

In branch service review

5
Have always found quick and easy to get though. I have been communicating with Louise but mostly Maureen. Very helpful and personable. Reviewed on: 24th April 2025

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