Write a review

Newsletter

Go to business site

Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.84 (616 reviews)

View other Vernon Building Society products

4.84

Based on 616 reviews, last reviewed 9th Sep 2026

62% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

A very professional and friendly experience throughout. A very professional and friendly experience throughout. Would highly recommend. Reviewed on: 9th September 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

Visit provider site Read all reviews Write a review

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Review Vernon Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Vernon Building Society Mortgages reviews (616)

A good experience and very helpful from start to fin...

A good experience and very helpful from start to finnish Reviewed on: 8th April 2026

Emergency Remortgage

Very thorough and efficient, and satisfactorily completed. Last ditch attempt to find a suitable lender who could provide what we needed quickly and competitively. Reviewed on: 8th April 2026

Fulfilled our requirements.

As a retired couple we were looking to finance a new Holiday home by the coast and our financial advisor introduced us to Vernon BS who were able to fulfil all our requirements. We applied for a Retirement interest only mortgage and were successful in getting what we needed and able to stay in our home as long as we want to.They are easy to contact and we have enjoyed doing business with them. Reviewed on: 8th April 2026

Reply from Vernon Building Society Hi Gwendoline, Thanks for your review! We’re chuffed that you had a great experience with us. As a local mutual building society, this is exactly what we’re all about. We’d be thrilled if you’d consider sharing more about your experience to help us show others the power of supporting their local Society. If you’re interested, please get in touch at [email protected] - we’d love to hear from you. Many thanks, Georgia Response date: 9th April 2026

Vernon BS has been a pleasure to deal with.

Dealing with Vernon BS in connection with a RIO has been a breath of fresh air compared to our previous experiences with More2life (now Royal London and Phoenix (now Standard Life). The former "lost" many overpayments when we were reducing the debt prior to redemption, the sums in question were substantial as the original loan was £400000 furthermore there was absolutely no access to any on line account. With Vernon BS we can access the a/c online in addition thus far any contact by email and telephone has been very quick and helpful. Reviewed on: 1st April 2026

Reply from Vernon Building Society Hi Peter, Thanks for your review! We’re chuffed that you had a great experience with us. As a local mutual building society, this is exactly what we’re all about. We’d be thrilled if you’d consider sharing more about your experience to help us show others the power of supporting their local Society. If you’re interested, please get in touch at [email protected] - we’d love to hear from you. Many thanks, Georgia Response date: 9th April 2026

A tailored and personal service for us.

Our first mortgage for many years and likewise our first interaction with a building society for even longer. We were introduced by a mortgage advisor as one of the few dealing with RIO mortgages. Whilst most contact has been via the advisor or our solicitor the feedback was that they were easy to deal with and importantly it was always with the same individual rather than a call centre. It does seem to us to have a very personal touch which is unusual these days. Reviewed on: 1st April 2026

Reply from Vernon Building Society Hi David, Thanks for your review! We’re pleased that you had a great experience with our RIO mortgage. As a local mutual building society, personal service is exactly what we’re all about. We’d be chuffed if you’d consider sharing more about your experience to help us show others the power of supporting their local Society. If you’re interested, please get in touch at [email protected] - we’d love to hear from you. Many thanks, Georgia Response date: 9th April 2026

Happy mortgage

I’ve had a mortgage with vernon for many years and have been very happy with thd level of service and communication I have received. The yearly statement and updates of any interest rate changes have been excellent Reviewed on: 24th March 2026

We have only been with vernon for a few months but w...

We have only been with vernon for a few months but when we joined them it was a pleasure to be with them Reviewed on: 21st March 2026

Mortgage Completion

Appreciated the quick process and mortgage offer. Reviewed on: 17th March 2026

Quick response.

Quick response. Used our solicitor. Reviewed on: 12th March 2026

I have written a seperate e mail to customer services

I have written a seperate e mail to customer services Reviewed on: 10th March 2026

Reply from Vernon Building Society Hi Colin, Thank you for taking the time to give your feedback. If you require any further assistance, please don't hesitate to get back in touch with us at [email protected]. Kind regards, Georgia Response date: 17th March 2026

Do you have a different Vernon Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Skipton Building Society 4.39 from 19 reviews
Mortgages
from Loughborough Building Society 4.70 from 195 reviews
Mortgages
from Tipton & Coseley Building Society 4.45 from 22 reviews

Want to see more from Vernon Building Society?

Savings
from Vernon Building Society 4.87 from 3988 reviews
Insurance
from Vernon Building Society 4.42 from 12 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub