Smart Money People Logo
Go to business site
Share this page
Link copied

Vernon Building Society: Mortgages reviews

View other Vernon Building Society products
4.88
Based on 515 reviews, last reviewed 9th Dec 2025
164% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
in the past 90 days
See only 5 star reviews
91%
See only 4 star reviews
8%
See only 3 star reviews
1%
See only 2 star reviews
0%
See only 1 star reviews
0%

Latest highest rating:

4

Pleased to have chosen Vernon for our new BTL venture Very good start to the process with Jack Mottershead very responsive and supportive. Pretty smooth all through with questions answered quickly by the... Read more Reviewed on: 9th December 2025
Grockles's avatar
Grockles

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
Verified Member's avatar
Verified Member
Visit provider site Read all reviews Write a review

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Review Vernon Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.
Give a 1 star rating Give a 2 star rating Give a 3 star rating Give a 4 star rating Give a 5 star rating
Write a review

Vernon Building Society Mortgages reviews (515)

A friendly and knowledgeable building society

5
A friendly and caring building society with knowledgeable staff always ready to answer questions. We found very good forward thinking products have been developed and the guarantor option was the perfect answer to our situation. Reviewed on: 19th March 2025
Sandra S's avatar
Sandra S

Vernon Building Society Colleague went above and beyond

5
Megan P from Vernon Building Society went above and beyond to provide guidance, support and obtain a product that fit my needs! In the end, I decided to stay as I am, but I'm really grateful for Megan's support and will certainly return to Vernon in the future! If your after a Mortgage I highly recommend Vernon Reviewed on: 12th March 2025
Alex H's avatar
Alex H

In branch service review

5
I have always found it easy to make contact with the Society. The staff are friendly and helpful. The product suits my needs and the website is user friendly. Reviewed on: 26th February 2025

No nonsense, straight to the point.

5
No nonsense, straight to the point. Staff always pleasant and ready to help. Always get an appointment to suit ourselves. The opening times could be better I.e. weekends not everybdy can make weekdays as they have to work too. So Saturdays would be better if they could open. Reviewed on: 27th January 2025
Karen o's avatar
Karen o

Friendly staff. Excellent service.

5
Friendly staff. good product knowledge and deal with queries promptly. Reviewed on: 27th January 2025
Lorraine 's avatar
Lorraine

In branch service review

5
I have been a customer since 1993 with mortgages and have had great service and help with excellent deals. Thank you. Reviewed on: 25th November 2024

In branch service review

5
Communication, showed care and understanding, spoke in non-technical jargon/terms. Reviewed on: 25th November 2024

In branch service review

5
Always a pleasure dealing with the Vernon. Staff always helpful and personable. No improvements I can think of. Thank you. Reviewed on: 24th October 2024
Verified Member's avatar
Verified Member

In branch service review

5
Everything worked well for me and I've already referred a call in for a quote. Reviewed on: 25th September 2024
Verified Member's avatar
Verified Member

In branch service review

5
Cheaper interest rates for mortgages needed. Reviewed on: 25th September 2024
Verified Member's avatar
Verified Member

Do you have a different Vernon Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Want to see more from Vernon Building Society?

    View all products

    Join Smart Money People

    Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

    Create an account
    Man on beach

    News, guides and insight from our team

    View resource hub
    UK money news stories - 24 July 2024
    UK money news stories - 24 July 2024
    24th July 2024
    Posted in Money Talks by Errolyn Smith
    Your Money, Your Voice: Have your say
    Your Money, Your Voice: Have your say
    24th July 2024
    Posted in Our insights by Errolyn Smith
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    Our latest research - customers see little impact of FCA's Consumer Duty one year on
    24th July 2024
    Posted in Our insights by Darryl Barkwill
    Consumer credit awards winners 2024
    Consumer credit awards winners 2024
    11th July 2024
    Posted in Awards by Darryl Barkwill