Write a review

Newsletter

Go to business site

Vernon Building Society: Mortgages reviews

Name: Mortgages
Rating: 4.82 (606 reviews)

View other Vernon Building Society products

4.82

Based on 606 reviews, last reviewed 8th Jul 2026

76% decrease in 5 star reviews

in the past 90 days

No new 1 star reviews

in the past 90 days

90%

Latest highest rating:

5

Vernon was very responsive whenever we requested an... Vernon was very responsive whenever we requested an update or needed any help with the 3rd party supplier, such as the valuer. Reviewed on: 8th July 2026

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024

Visit provider site Read all reviews Write a review

About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

Review Vernon Building Society: Mortgages now

Help others make smarter decisions by sharing your own experience.

Write a review

Vernon Building Society Mortgages reviews (606)

An excellent society.

Great help with organising our remortgage. Clear concise information with friendly staff. Reviewed on: 14th January 2026

A proper Friendly Society

I have had two mortgages with the Vernon over more than 33 years and they have always been great to deal with, had great rates and offers, have great staff and a superb and very supportive service. I cannot recommend them more highly, a great local company and a proper‘Friendly Society’. Reviewed on: 14th January 2026

Excellent individual service.

Excellent. Our individual circumstances were evaluated in person. Not just a tick box. The advice and guidance to the right mortgage for us was invaluable. The personal touch is so refreshing to find when most providers want you to fit onto a form. The Vernon do go the extra mile and make your mortgage personal to you and your individual circumstances. We were very happy with service. Reviewed on: 13th January 2026

Very straight forward application process, good afte...

Very straight forward application process, good after customer service Reviewed on: 13th January 2026

Incredible customer support

Vernon building society helped me get my first home and helped me transfer my mortgage to my next home when the circumstances werent straight forward. I felt like an individual and I could trust them to be working conscientiously. At no point did I ever feel like just a number. They offer personalised support and I would trust them as a lender again in a heartbeat. Reviewed on: 13th January 2026

Easy to talk to.

Easy to talk to. Questions answered. Reviewed on: 13th January 2026

Mortgage management

I have always found Vernons to be straight forward and fair to deal with. They are not always the cheapest but are very friendly and do what they say they will do. Reviewed on: 13th January 2026

Great people to deal with

Have dealt with a few people and all great to deal with. Good follow up and responded to questions quickly. Reviewed on: 13th January 2026

Excellent Customer Service from the Vernon BS

I took out a Retirement Mortgage for the first time with the Vernon BS several years ago now and they made my journey stress free. Everyone I talked to at the Vernon was knowledgeable, ever so friendly and professional in all the things they did. I wouldn't hesitate to recommend them. Reviewed on: 13th January 2026

Excellent service great team always friendly helpful...

Excellent service great team always friendly helpful to get my Uni to buy mortgage Reviewed on: 13th January 2026

Do you have a different Vernon Building Society product?

Share your experiences with products to help others make smarter financial decisions and learn more about different products available. Write a review

Alternative products

Mortgages
from Monmouthshire Building Society 4.83 from 303 reviews
Tracker Rate Mortgage
from Progressive Building Society 0.00 from 0 reviews
Fixed Rate Mortgage
from Principality Building Society 4.27 from 8 reviews

Want to see more from Vernon Building Society?

Savings
from Vernon Building Society 4.87 from 3970 reviews
Insurance
from Vernon Building Society 4.42 from 12 reviews

View all products

Join Smart Money People

Keep up to date on ratings of your favourite businesses. Find out about our awards and write new reviews with ease

Create an account

News, guides and insight from our team

View resource hub