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Vernon Building Society: Mortgages reviews

4.87
Based on 483 reviews, last reviewed 9th Sep 2025
83% increase in 5 star reviews
in the past 90 days
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Latest highest rating:

5

Kept informed and updated regularly. Kept informed and updated regularly. Easy to access people on the phone Reviewed on: 9th September 2025
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Paul

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (483)

Willingness to listen and helpful

5
Willingness to listen and helpful Reviewed on: 25th March 2024

Simple, straightforward personalised service with a...

5
Simple, straightforward personalised service with a real person. My mortgage was tailored to my Personal circumstances not a one size fits all or computer generated product. The personal touch makes all the difference. Reviewed on: 25th March 2024

trying to find a mortgage when you are getting old

5
trying to find a mortgage when you are getting old is disturbingly complex and often leads nowhere. But Vernon accepted immediately and, realising my pension is £10.000 a month and continues even after my death, Vernon accepted very quickly. I was up and running in a very short time. Since then I have been amazed and satisfied with Vernon's non-bureaucratic and thus speedy management of my case. Reviewed on: 25th March 2024

Excellent

5
When contacting Vernon Building Society, all the staff I have spoken to have been very helpful and pleasant regarding my issue. Excellent service, many thanks. Reviewed on: 19th March 2024

Pre-historic

1
Need to write letters with more empathy. Reviewed on: 19th March 2024

Fantastic

5
The communication from Vernon Building Society is fantastic. Reviewed on: 19th February 2024

Brilliant

5
Very helpful staff, especially the manager at Bramhall. Reviewed on: 19th February 2024

Excellent Underwriting from Leanne.

5
Excellent Underwriting from Leanne. She went above and beyond. Also excellent support from the BDM Jack..........they are both a credit to Vernon BS. Reviewed on: 31st January 2024

Very helpful staff both over the phone and in branch.

5
Very helpful staff both over the phone and in branch. I had a minor problem with a repayment not being able to visit a branch and they sorted it immediately. Reviewed on: 24th January 2024

Excellent small building society.

5
Always able to get through to speak to someone, which is very rare these days. Always friendly, helpful staff that know what they are talking about, again very rare to find. If they say they will call you back, they always do. Although they are not a big company they could certainly teach the big banks & other financial companies a thing or two. Reviewed on: 24th January 2024

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