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Vernon Building Society: Mortgages reviews

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4.88
Based on 515 reviews, last reviewed 9th Dec 2025
164% increase in 5 star reviews
in the past 90 days
No new 1 star reviews
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See only 5 star reviews
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8%
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Latest highest rating:

4

Pleased to have chosen Vernon for our new BTL venture Very good start to the process with Jack Mottershead very responsive and supportive. Pretty smooth all through with questions answered quickly by the... Read more Reviewed on: 9th December 2025
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Grockles

Latest lowest rating:

1

Pre-historic Need to write letters with more empathy. Reviewed on: 19th March 2024
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About this product

Vernon Building Society provide a range of mortgages.

You can apply for a Vernon Building Society mortgage in branch by booking an appointment with a Mortgage Advisor, or you can apply over the phone.

Vernon Building Society mortgage reviews help you find out what it’s really like to be a customer. If you’ve used Vernon Building Society before, you can also leave a review and share your experience.

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Vernon Building Society Mortgages reviews (515)

In branch service review

4
Frist class service from everyone I spoke to. Dissappointed that you held mortgage rate whilst dropping savings rate. Reviewed on: 25th September 2024
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In branch service review

5
From opening first time buyer ISA to getting my mortgage and now renewing, the Vernon have been brilliant. Reviewed on: 25th September 2024
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In branch service review

5
Excellent telephone customer service regarding our re-mortgage from Neil. Reviewed on: 25th September 2024
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In branch service review

5
The whole team are friendly, caring, professional and explain everything so helpfully. Special thanks to Clare, she was brilliant helping to deal with the elderly. Reviewed on: 21st August 2024
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In branch service review

4
Friendly and informative. I like everyone but would like lower interest rates. Reviewed on: 25th July 2024
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In branch service review

5
Becky was very helpful from start to finish. Reviewed on: 25th July 2024
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In branch service review

5
The best thing is that when ringing Vernon, a real person responds, not a bot, and puts you in touch with the right person very quickly. Personal service is fundamentally good. Reviewed on: 25th July 2024
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In branch service review

5
Taking on a mortgage late in life is not easy. Thank you for taking care and explaining things when I have needed advice. Reviewed on: 25th July 2024
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Reliable

5
I love the direct service. All the staff are friendly, reliable and efficient. Reviewed on: 25th July 2024
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Honest

5
Interest rates could be lower please - we know it's the market but it would help. Reviewed on: 25th July 2024
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